Infected.

[Longhini]

Hello-

 

I'm infected and it feels terrible! I have attached the required info from the sticky. Thank you so much in advance for your help!

 

Longhini

attach.txt

dds.txt

[Longhini]

I should have posted that MalwareBytes has found and deleted this over and over: Registry Values Detected: 1

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|BackgroundContainer (PUP.Optional.Conduit) -> Data: "C:\Windows\SysWOW64\Rundll32.exe

[LDTate]

 

 

1. Go to Start > Control Panel > Administrative Tools.
2. Open Task Scheduler and click on Task Scheduler Library.
3. Look through the list for an entry related to BackgroundContainer.
4. If found, right-click on it and select Delete.
5. Exit all programs and reboot the computer when done.

 

 

**Step 1:**

Potentially Unwanted Programs (PUPs)

You will need to modify your MBAM settings, if you haven't already, and want them checked for removal.  By default it will scan them but will not mark them for removal.

Please open Malwarebytes.
Click the Settings Tab
Click the Scanner Settings Tab
Change the Action for (PUP) and (PUM) to Show in results list and check for removal

Run a new **Quick** scan and remove whatever is found.

Attach the scan results in your next reply.

**Step 2:**

This is a two step process.

First run you use **Scan**
Second run you use **Clean**

Please download **AdwCleaner** from here: You should see a Green Tab to click to download
http://forums.whatthetech.com/index.php?autocom=downloads&showfile=53
OR:
Please download AdwCleaner from this link http://www.bleepingcomputer.com/download/adwcleaner/dl/125/  

Note: You can skip the install of the: Hosts Anti-PUP/Adware if asked

Double click on AdwCleaner.exe to run the tool.

    Click on **Scan** Button.
    A logfile will automatically open after the scan has finished. Please attach that log in your reply.
    You can find the logfile at C:\AdwCleaner\AdwCleaner[Rn].txt ('n' is the scan order number).
    

    
Once the **Scan** part is finished you will be able to click the **Clean** button

This tool might remove add-ons that you added by choice like Ask Toolbar.
Please uncheck / untick any items you don't want to remove.

    Click the **Clean** Button.
    It will require a reboot, so please be sure to close any other open programs first.
    A text file will open after the restart.

**Step 3:**

Please attach that logfile in your reply.
You can find the logfile at C:\AdwCleaner\AdwCleaner[sn].txt ('n' is the scan order number).

**Let us know if that solves the issue.**


 

[LDTate]

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