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I have been following Berry's topic (https://forums.malwarebytes.org/index.php?showtopic=137640)%C2'>

 

Here are the results from the AdwCleaner scan:

 

# AdwCleaner v3.014 - Report created 02/12/2013 at 21:38:51
# Updated 01/12/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : Owner
# Running from : C:\Users\Owner\Desktop\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : Level Quality Watcher

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Anti-phishing Domain Advisor
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\Uniblue\DriverScanner
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Level Quality Watcher
Folder Deleted : C:\Program Files\Connect_DLC_5
Folder Deleted : C:\Users\Carole\AppData\Local\Conduit
Folder Deleted : C:\Users\Carole\AppData\Local\filetypeassistant
Folder Deleted : C:\Users\Carole\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Carole\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Carole\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Carole\AppData\LocalLow\Connect_DLC_5
Folder Deleted : C:\Users\Carole\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Carole\AppData\Roaming\Searchprotect
Folder Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\CT3306061
Folder Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\Extensions\{d1b5aad5-d1ae-4b20-88b1-feeaeb4c1ebc}
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Windows\system32\AdpeakProxy.ini
File Deleted : C:\Windows\system32\AdpeakProxyOff.ini
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\znyna0n8.default\.autoreg
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\searchplugins\Ask.xml
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\Ask.xml
File Deleted : C:\Program Files\Mozilla Firefox\browser\searchplugins\Ask.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\searchplugins\bingp.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\searchplugins\Conduit.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\8bnq2e1v.default\searchplugins\Mysearchdial.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\searchplugins\Mysearchdial.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\znyna0n8.default\searchplugins\Mysearchdial.xml
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\search.xml
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\8bnq2e1v.default\user.js
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\user.js
File Deleted : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\znyna0n8.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\driverscanner
Key Deleted : HKLM\SOFTWARE\Classes\esrv.mysearchdialesrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.mysearchdialesrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Value Deleted : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x64]
Value Deleted : HKLM\SYSTEM\ControlSet002\Control\Session Manager\AppCertDlls [x64]
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898.3
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3306061
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{24C1F23B-0796-4C3A-8E00-BAB4D876D4A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4C4F1F4-3074-4CB6-9FB8-0A64273166F0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7C3B01BC-53A5-48A0-A43B-0C67731134B9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{24C1F23B-0796-4C3A-8E00-BAB4D876D4A9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0ABE0FED-50E7-4E42-A125-57C0A11DBCDE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3B8247E1-9CF4-43B9-B617-470421BE0C8E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D62B2E92-F873-4572-8D9E-CEE9D7141A4F}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Imesh
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Connect_DLC_5
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Tarma Installer
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKLM\Software\Connect_DLC_5
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Anti-phishing Domain Advisor
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Anti-phishing Domain Advisor

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\8bnq2e1v.default\prefs.js ]


Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");
Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");


[ File : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\zebasnpf.default-1376066213865\prefs.js ]

Line Deleted : user_pref("CT3306061.FF19Solved", "true");
Line Deleted : user_pref("CT3306061.UserID", "UN12675220832253026");
Line Deleted : user_pref("CT3306061.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3306061.fullUserID", "UN12675220832253026.IN.20131130171622");
Line Deleted : user_pref("CT3306061.installDate", "30/11/2013 17:16:27");
Line Deleted : user_pref("CT3306061.installSessionId", "{CD09C32B-4B4A-418D-BBFB-AAD71D6013B2}");
Line Deleted : user_pref("CT3306061.installSp", "TRUE");
Line Deleted : user_pref("CT3306061.installerVersion", "1.8.1.4");
Line Deleted : user_pref("CT3306061.keyword", "true");


Line Deleted : user_pref("CT3306061.originalSearchEngine", "Google");
Line Deleted : user_pref("CT3306061.originalSearchEngineName", "");
Line Deleted : user_pref("CT3306061.searchRevert", "true");
Line Deleted : user_pref("CT3306061.searchUninstallUserMode", "2");
Line Deleted : user_pref("CT3306061.searchUserMode", "2");
Line Deleted : user_pref("CT3306061.smartbar.homepage", "true");
Line Deleted : user_pref("CT3306061.toolbarInstallDate", "30-11-2013 17:16:22");
Line Deleted : user_pref("CT3306061.versionFromInstaller", "10.22.5.10");
Line Deleted : user_pref("CT3306061.xpeMode", "0");

Line Deleted : user_pref("browser.search.defaultthis.engineName", "Connect DLC 5 Customized Web Search");

Line Deleted : user_pref("extensions.mysearchdial.aflt", "irmsd103");
Line Deleted : user_pref("extensions.mysearchdial.appId", "{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}");
Line Deleted : user_pref("extensions.mysearchdial.cd", "2XzuyEtN2Y1L1Qzu0DtDyDyBzzyDyBtAtB0EtD0A0B0D0BtBtN0D0Tzu0CyCzztCtN1L2XzutBtFtBtFzztFtCtByEyBtN1L1Czu1L1C1H1B1QtCtDtA");
Line Deleted : user_pref("extensions.mysearchdial.cr", "98619568");
Line Deleted : user_pref("extensions.mysearchdial.dfltLng", "");
Line Deleted : user_pref("extensions.mysearchdial.dfltSrch", true);
Line Deleted : user_pref("extensions.mysearchdial.dnsErr", true);
Line Deleted : user_pref("extensions.mysearchdial.excTlbr", false);
Line Deleted : user_pref("extensions.mysearchdial.hmpg", true);

Line Deleted : user_pref("extensions.mysearchdial.id", "D05785732E0ABDB2");
Line Deleted : user_pref("extensions.mysearchdial.instlDay", "16020");
Line Deleted : user_pref("extensions.mysearchdial.instlRef", "");

Line Deleted : user_pref("extensions.mysearchdial.prdct", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.prtnrId", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.srchPrvdr", "Mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.tlbrId", "base");

Line Deleted : user_pref("extensions.mysearchdial.vrsn", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial.vrsni", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial_i.hmpg", true);
Line Deleted : user_pref("extensions.mysearchdial_i.newTab", false);
Line Deleted : user_pref("extensions.mysearchdial_i.smplGrp", "none");
Line Deleted : user_pref("extensions.mysearchdial_i.vrsnTs", "1.8.21.014:43:37");

Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3306061");


Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3306061");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3306061");
Line Deleted : user_pref("smartbar.machineId", "0O8UAEB30B21KTY20DNXW7SC2W8SKN6QMJ+GIFADLHWXDZIG8HY8YLMNZXW729FT5YJP5XPKEM+SMO0XTUBT4A");

[ File : C:\Users\Carole\AppData\Roaming\Mozilla\Firefox\Profiles\znyna0n8.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");
Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");


*************************

AdwCleaner[R0].txt - [18846 octets] - [02/12/2013 21:20:14]
AdwCleaner[s0].txt - [18797 octets] - [02/12/2013 21:38:51]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [18858 octets] ##########
 

 

Have now re-scanned with Malwarebytes.  Here is the result:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.03.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Carole :: CAROLE-PC [administrator]

12/2/2013 11:37:23 PM
mbam-log-2013-12-02 (23-37-23).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210840
Time elapsed: 10 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

Do I need to continue or is this as far as I have to go?

 

Thanks!!!!!!!!!!!!

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Hello musicmom and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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