EricFMS Posted November 27, 2013 ID:758473 Share Posted November 27, 2013 Hello, I used download.cnet.com to install some third party software and have found that I am now infected with scorpionsaver. I am unable to uninstall this application. How do I get rid of it? Thanks,Eric Link to post Share on other sites More sharing options...
Psychotic Posted November 27, 2013 ID:758477 Share Posted November 27, 2013 Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. Scan with DDSDownload DDS and save it to your desktop from here or here orhere.Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logsDDS.txt: save to your desktop then post its contents in your topicAttach.txt: save to your desktop then attach it to your next reply Scan with TDSS-KillerPlease read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.Download TDSSKiller.zip and extract to your desktopExecute TDSSKiller.exe by doubleclicking on it. Press Start ScanIf Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log.Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txtPlease post the contents of that log in your next reply. Link to post Share on other sites More sharing options...
EricFMS Posted December 2, 2013 Author ID:759986 Share Posted December 2, 2013 Sorry for the delay, we had the Thanksgiving holiday this past week. Here are the logs that you asked for.attach.txtdds.txttdssreport.txt Link to post Share on other sites More sharing options...
Psychotic Posted December 3, 2013 ID:760276 Share Posted December 3, 2013 You are being helped here already: https://forums.malwarebytes.org/index.php?showtopic=137615&hl= Link to post Share on other sites More sharing options...
EricFMS Posted December 3, 2013 Author ID:760342 Share Posted December 3, 2013 Psychotic, Thank you for your replies. I originally had this post, but couldn't find it when I was looking for it yesterday morning. I appreciate all you guys do to combat Malware. Please have a wonderful day and a Merry Christmas. Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 7, 2013 ID:761709 Share Posted December 7, 2013 Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you. Link to post Share on other sites More sharing options...
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