Scorpion Saver Removal

[cmlloyd]

SystemLook File Attached.

SystemLook.txt

[MrCharlie]

OK, first go to the link below and create a backup of the registry using ERUNT:

http://www.geekstogo.com/forum/Backing-Up-Registry-Using-ERUNT-t208859.html

Then download, unzip and double click on fixit.reg and allow it to merge into the registry.

Reboot and let me know how it is. MrC

[cmlloyd]

Fans - every machine is different with this Scorpion Saver and it is tedious multi-step process that this thread has been unbelievable about solving/helping.  They don't want interupting posts that clog up the help I am still trying to get right now.  Start in the pinned thread "I'm Infected -What do I do?"  and follow the steps ... it walks you thru the process of getting individual help (it tells you to start a new thread so that someone can help you individually).

 

MrCharlie - thanks again for the help.  I believe scorpion saver is out of the registry. I did a single registry reference to AdPeak but it refences several locations that have already been removed - can I just delete the registry key?  The Scorpion Saver in my Add/Remove Programs has been replaced with "Level Quality Watcher" <- this is AdPeak.  Same thing as before CCleaner can't uninstall or remove because it is not actually installed anymore.  Shoud I remove this as well?   I am also going to buy the Pro Version of MalwareBytes as even the trial version has done a better job than McAfee of not letting it run on my machine and quarantining it off immediately.  Am I safe to run CCleaner and remove all cookies and temp files.  This process lead me to see hundreds of old .msi files in temp folders - is that safe?  Thanks again.  Gonna make another donation - it was well worth it.

[MrCharlie]

Fans will be toast as soon as a moderator shows up.

 

---------------------------------------

Use SystemLook as before but use this code:
 

:regfindLevel Quality Watcher

Note: This must be exactly as it's listed in your add/remove programs, if not just change it in the code.

 

------------------------------------

You need an anti-virus as well as Malwarebytes, so you may want to keep McAfee or I can give you links to free anti-virus programs.

 

----------------------

Am I safe to run CCleaner and remove all cookies and temp files.
Yes, if you delete all the cookies just be aware you'll have to log in all sites again.


This process lead me to see hundreds of old .msi files in temp folders - is that safe?

Yes it is.

MrC (getting late..be back in the am)

[cmlloyd]

Thanks again for today.  Unfortunately, Scorpion Saver made its way back onto my machine tonight (it is imbedded someone).

Folder is back in ProgramFilesx86 (with all the java files)

Program is back in Add/Remove programs (tried to uninstall and keep getting the attached error message) The .msi file is back in C:Temp\

 

There is also Service running that I can't stop called "Level Quality Watcher" .

 

Attached are also the SystemLook Files for the 3 problems.

 

Addition issues- I completely uninstalled both FireFox and Chrome.  But I still see user data for Chrome on my machines that are infected. There is a Scorpion Save add-on to IE that I disabled but do not know how to Delete Complete.  Ran MalwareBytes Scan and it didn't pick anything up.

 

Thanks again - talk again tomorrow.

SystemLook-Scorpion.txt

SystemLook-LevelQuality.txt

SystemLook-AdPeak.txt

ScorpionSaver Error.rtf

[MrCharlie]

OK..lets run some scans: (4)

First.......(probably won't find any rootkits)

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

  Next.......Download a fresh copy of AdwCleaner.

  Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

  Please download AdwCleaner by Xplode and save to your Desktop.

  Make sure you click on download buttons that look like this, not "sponsored ad links":

  

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
• Next.........

  Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.
• Next........

  Please download and run ComboFix.

  The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

  Please visit this webpage for download links, and instructions for running ComboFix

  http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  Please make sure you click download buttons that look like this, not "sponsored ad links":

  

  Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  Information on disabling your malware programs can be found Here.

  Make sure you run ComboFix from your desktop.

  Give it at least 30-45 minutes to finish if needed.

  Please include the C:\ComboFix.txt in your next reply for further review.

  ---------->NOTE<----------

  If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

  Then..................

  Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

  Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

  Make sure that everything is checked, and click Remove Selected.

  Please let me know how computer is running now, MrC

[cmlloyd]

Sorry - been out all day .. working thru your steps above right now!

[MrCharlie]

OK...MrC

[cmlloyd]

Lastnight ....

Update MalewareBytes last night and ran scan - it removed some Scorpian Saver and Adpeak stuff

 

Today ...

Anti-Root did not find anything.

Adware did not find anything

Attached the JRT and ComboFix Logs.

Malware Bytes did not find anything

 

 

Ads are gone from IE when visit websites, but Scorpion Saver and AdPeak are still there:

 

1. The Scorpion Directory until ProgramFilesx86 with java stuff is still there - can I just delete?

2. In add/Remove Programs Scorpian Saver still there.  Can't install because the .msi file was removed (plus when it was there I got the error I attached last night)

3. In Add/Remove Programs AdPeak is still there. Can't remove because it says it isn't installed

 

I ran SystemLook for registry issues for Total Quality, AdPeak, & Scorpion Saver and attached those results - you can see that they are still in the registry. How can I remove?

 

4. How can remove all references to Google Chrome in Userdate and Registry?  I Uninstalled it with the option to remove everything.

 

THANKS!!

JRT.txt

ComboFixLog.txt

SystemLook-AdPeak.txt

SystemLook-LevelQuality.txt

SystemLook-Scorpion.txt

[MrCharlie]

The Scorpion Directory until ProgramFilesx86 with java stuff is still there - can I just delete?

Yes, delete it.

I'll have get back to you later in the day on the rest of it.

MrC

[cmlloyd]

Ok - spent today cleaning registry.

 

Everything is gone completely: EXCEPT (the following) - do I need to remove these:

1. In Add/Remove the total quality watcher app is there but I cant remove; RevoUninstall doesn't even see it (it's not installed)

2. The last registry entry of Total Quality, Scorpion, or AdPeak is attached in the systemlook file - can I just delete this registry entry?

 

OTher than that I think I actually good to go!

 

Thanks again for all the help!!!!

SystemLook-AdPeak Final.txt

[MrCharlie]

OK. Run ERUNT again to back up the registry before you run this.

Download, unzip the attached Fixit2.reg
Now double click on it and allow it to merge into the registry.

That should cover it all including your last question.

 

------------------------------------------------------------------------

 

Please do this also:

 

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system.....Which system am I using?)

 

Please make sure you click download buttons that look like this, not "sponsored ad links":

 

 

•  

• Double-click to run it. When the tool opens click Yes to disclaimer.

• Press Scan button.

• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.

• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

 

Let me know......MrC

[cmlloyd]

Attached are the requested files!! THANKS!

 

Honestly, everything looks great!  No registry issues, no Add/Remove programs anymore!!!

 

I have several windows updates to run now and I think I am all good!!

 

thank you again!

FRST.txt

Addition.txt

[MrCharlie]

Yes it's clean, just wanted to be sure.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC (be back later tonight)

[cmlloyd]

Here ya go.  No rush - I am traveling most of today!

 

Results of screen317's Security Check version 0.99.77 
 Windows Vista Service Pack 2 x64 (UAC is enabled) 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
McAfee Anti-Virus and Anti-Spyware  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 7 Update 45 
 Adobe Flash Player  11.8.800.94 
 Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

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Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (also HERE)

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.