Malwarebytes not responding, so I think I am infected

standbyhelp · November 11, 2013

I checked up on the performance of the computer that is used by my little brother to play games, seems to be slow. Malwarebytes "not respond" when I click delete items after "full scan". I will include a picture of the log as well the DDS.txt and Attach.txt below.

DDS.txt:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 7.0.6000.16982 BrowserJavaVersion: 10.25.2

Run by john at 15:38:57 on 2013-11-11

Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1015.78 [GMT -8:00]

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\System32\rundll32.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

.

============== Pseudo HJT Report ===============

.

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet

uRun: [TBHostSupport] "c:\windows\system32\rundll32.exe" "c:\users\john\appdata\local\tbhostsupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [soundMan] SOUNDMAN.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [sMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe

mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - c:\program files\hewlett-packard\smart print 2.0\smartprintsetup.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{C1B730B8-BE6C-4A50-ADA1-B1927C3435C8} : DHCPNameServer = 192.168.0.1

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\john\appdata\roaming\mozilla\firefox\profiles\805wzc1z.default\

FF - prefs.js: browser.search.selectedEngine - WhiteSmoke New 1.10 Customized Web Search

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\update\1.3.21.165\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll

FF - plugin: c:\users\john\appdata\local\roblox\versions\version-df24752ec7384d96\NPRobloxProxy.dll

FF - plugin: c:\users\john\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll

FF - plugin: c:\windows\downloaded program files\npsoe.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 2013-10-02 13:04; {635abd67-4fe9-1b23-4f01-e679fa7484c1}; c:\users\john\appdata\roaming\mozilla\firefox\profiles\805wzc1z.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

FF - ExtSQL: 2013-10-22 20:39; {e0c2ae0b-7fd2-4767-b02a-343de0f31666}; c:\users\john\appdata\roaming\mozilla\firefox\profiles\805wzc1z.default\extensions\{e0c2ae0b-7fd2-4767-b02a-343de0f31666}

FF - ExtSQL: 2013-10-22 20:43; webbooster@iminent.com; c:\users\john\appdata\roaming\mozilla\firefox\profiles\805wzc1z.default\extensions\webbooster@iminent.com.xpi

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.ytff.general.dontshowhpoffer - true

============= SERVICES / DRIVERS ===============

.

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-10-24 40776]

.

=============== Created Last 30 ================

.

2013-11-11 18:47:26 -------- d-----w- c:\users\john\appdata\roaming\QuickScan

2013-11-10 05:46:05 7796464 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{ad1cbc61-b3c5-4a9f-9e9f-ade5bc2479d4}\mpengine.dll

2013-11-06 16:38:02 -------- d-----w- c:\users\john\appdata\local\NativeMessaging

2013-11-06 16:37:57 -------- d-----w- c:\users\john\appdata\local\TBHostSupport

2013-11-06 16:26:34 650936 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll

2013-10-28 16:06:09 -------- d-----w- C:\53671ad4a614561440c0f334

2013-10-25 03:16:08 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-10-25 01:19:37 -------- d-----w- c:\users\john\appdata\roaming\Iminent

2013-10-25 01:19:33 -------- d-----w- c:\programdata\Iminent

2013-10-23 03:45:22 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll

2013-10-23 03:45:22 49472 ----a-w- c:\windows\system32\netfxperf.dll

2013-10-23 03:45:22 297808 ----a-w- c:\windows\system32\mscoree.dll

2013-10-23 03:45:22 295264 ----a-w- c:\windows\system32\PresentationHost.exe

2013-10-23 03:45:21 1130824 ----a-w- c:\windows\system32\dfshim.dll

2013-10-23 03:43:17 -------- d-----w- C:\6eb1fbc4b8ecc27e76a948a2bfd7c4

2013-10-23 03:43:00 -------- d-----w- c:\program files\common files\Umbrella

2013-10-23 03:42:58 -------- d-----w- c:\program files\Iminent

2013-10-23 03:39:47 -------- d-----w- c:\users\john\appdata\local\GCC

2013-10-23 03:39:41 -------- d-----w- c:\users\john\appdata\local\SwvUpdater

2013-10-23 03:39:11 -------- d-----w- c:\users\john\appdata\local\CRE

2013-10-23 03:39:09 -------- d-----w- c:\program files\Conduit

2013-10-23 03:39:08 -------- d-----w- c:\programdata\Conduit

2013-10-23 03:39:07 -------- d-----w- c:\users\john\appdata\local\Conduit

2013-10-23 03:39:07 -------- d-----w- c:\program files\WhiteSmoke_New_1.10

.

==================== Find3M ====================

.

2013-10-12 01:23:16 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-10-12 01:23:16 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-09-03 21:35:12 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-08-28 02:29:31 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-08-28 02:29:30 867240 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-08-28 02:29:30 789416 ----a-w- c:\windows\system32\deployJava1.dll

.

============= FINISH: 15:40:46.01 ===============

Attach.txt :

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/22/2012 5:03:40 PM

System Uptime: 11/11/2013 10:07:39 AM (5 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | Goldfish3

Processor: Intel® Pentium® 4 CPU 3.00GHz | CPU 1 | 2997/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 932 GiB total, 812.349 GiB free.

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMTSSTCORP_CD/DVDW_TS-H552L_______________0614____\5&2A6B0538&0&0.0.0

Manufacturer: (Standard CD-ROM drives)

Name: TSSTcorp CD/DVDW TS-H552L ATA Device

PNP Device ID: IDE\CDROMTSSTCORP_CD/DVDW_TS-H552L_______________0614____\5&2A6B0538&0&0.0.0

Service: cdrom

.

Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMIDE-DVD_DROM6216________________________HD08____\5&2A6B0538&0&0.1.0

Manufacturer: (Standard CD-ROM drives)

Name: IDE-DVD DROM6216 ATA Device

PNP Device ID: IDE\CDROMIDE-DVD_DROM6216________________________HD08____\5&2A6B0538&0&0.1.0

Service: cdrom

.

==== System Restore Points ===================

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.5)

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Cheat Engine 6.2

Clone Wars

ESET Online Scanner v3

Free Realms

Google Chrome

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Deskjet 1050 J410 series Basic Device Software

HP Photo Creations

Iminent

iTunes

Java 7 Update 25

Java Auto Updater

Malwarebytes Anti-Malware version 1.75.0.1300

MapleStory

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office Professional Edition 2003

Microsoft Office XP Web Components

Microsoft Visual C++ 2005 Redistributable

Motorola SM56 Speakerphone Modem

Mozilla Firefox 24.0 (x86 en-US)

Mozilla Maintenance Service

Nexon Game Manager

Penguins Arena 1.5

Realtek High Definition Audio Driver

ROBLOX Player for john

ROBLOX Studio 2013 for john

Screencast-O-Matic

Spybot - Search & Destroy

Unity Web Player

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

WinRAR 5.00 (32-bit)

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

.

==== End Of File ===========================

AdvancedSetup · November 12, 2013

Hello and :welcome:

Please read the following and post back the logs.

General P2P/Piracy Warning:

If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
[*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
[*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

RogueKiller 32-bit | RogueKiller 64-bit
Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes Close the program > Don't Fix anything!
Don't run any other options, they're not all bad!!
Post back the report which should be located on your desktop.

standbyhelp · November 14, 2013

Hi, sorry for the slow response. I was busy with studying the past few days. Do you need the Rkill.txt?

The Roguekiller report is below.

RKreport[0]_S_11132013_190103.txt:

RogueKiller V8.7.7 [Nov 11 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6000 ) 32 bits version

Started in : Normal mode

User : john [Admin rights]

Mode : Scan -- Date : 11/13/2013 19:01:03

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH][DLL] rundll32.exe -- C:\Users\john\AppData\Local\TBHostSupport\TBHostSupport.dll [7] -> rundll32.exe KILLED [TermProc]

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : TBHostSupport ("C:\Windows\system32\Rundll32.exe" "C:\Users\john\AppData\Local\TBHostSupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin [7][7][x]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-1894444278-134484019-2663054245-1000\[...]\Run : TBHostSupport ("C:\Windows\system32\Rundll32.exe" "C:\Users\john\AppData\Local\TBHostSupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin [7][7][x]) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST31000524AS ATA Device +++++

--- User ---

[MBR] 3ddbe85d0a7fbd26cdb06e08e32a351e

[bSP] 7a0cce8cc80a1dd69525c9374336f89c : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_11132013_190103.txt >>

AdvancedSetup · November 14, 2013

No, that's fine.

Please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.

Shutdown your antivirus to avoid any conflicts.
Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next reply message
When completed make sure to re-enable your antivirus

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

STEP 06

Please go here to run the online antivirus scannner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings and ensure these options are ticked:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
Click Scan
Wait for the scan to finish
If any threats were found, click the 'List of found threats' , then click Export to text file....
Save it to your desktop, then please copy and paste that log as a reply to this topic.

STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

Double-click to run it. When the tool opens click Yes to disclaimer.
Press the Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

standbyhelp · November 14, 2013

mbar-log.txt

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

www.malwarebytes.org

Database version: v2013.10.02.12

Windows Vista x86 NTFS

Internet Explorer 7.0.6000.16982

john :: JOHN-PC [administrator]

11/13/2013 7:11:28 PM

mbar-log-2013-11-13 (19-11-28).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 193356

Time elapsed: 12 minute(s), 21 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

system-log.txt

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1007

OS version: 6.0.6000 Windows Vista x86

Account is Administrative

Internet Explorer version: 7.0.6000.16982

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.996000 GHz

Memory total: 1064042496, free: 199790592

Could not load protection driver

Initializing...

======================

------------ Kernel report ------------

11/13/2013 19:11:22

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\acpi.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\intelide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\msrpc.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\ecache.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\drivers\crcdisk.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\tunmp.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\ialmnt5.sys

\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS

\SystemRoot\system32\DRIVERS\watchdog.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\ohci1394.sys

\SystemRoot\system32\DRIVERS\1394BUS.SYS

\SystemRoot\system32\DRIVERS\Rtnicxp.sys

\SystemRoot\system32\DRIVERS\smserial.sys

\SystemRoot\system32\drivers\modem.sys

\SystemRoot\system32\DRIVERS\parport.sys

\SystemRoot\system32\DRIVERS\msiscsi.sys

\SystemRoot\system32\DRIVERS\storport.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\drivers\MODEMCSA.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\RTKVHDA.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Fs_Rec.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\System32\DRIVERS\rasacd.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\smb.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\USBSTOR.SYS

\SystemRoot\System32\drivers\dxg.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ialmdnt5.dll

\SystemRoot\System32\ialmrnt5.dll

\SystemRoot\System32\ialmdev5.DLL

\SystemRoot\System32\ialmdd5.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\spsys.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\drivers\mrxdav.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\system32\DRIVERS\parvdm.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\DRIVERS\WUDFPf.sys

\??\C:\Windows\system32\TrueSight.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk4\DR4

Upper Device Object: 0xffffffff9ab1fad8

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\00000058\

Lower Device Object: 0xffffffff9aaa39c0

Lower Device Driver Name: \Driver\USBSTOR\

<<<1>>>

Upper Device Name: \Device\Harddisk3\DR3

Upper Device Object: 0xffffffff9ab04030

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\00000057\

Lower Device Object: 0xffffffff9ab04818

Lower Device Driver Name: \Driver\USBSTOR\

<<<1>>>

Upper Device Name: \Device\Harddisk2\DR2

Upper Device Object: 0xffffffff9aa96358

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\00000056\

Lower Device Object: 0xffffffff87aeeb00

Lower Device Driver Name: \Driver\USBSTOR\

<<<1>>>

Upper Device Name: \Device\Harddisk1\DR1

Upper Device Object: 0xffffffff9aa9cad8

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\00000055\

Lower Device Object: 0xffffffff87aed428

Lower Device Driver Name: \Driver\USBSTOR\

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff84498ad8

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-2\

Lower Device Object: 0xffffffff8336d030

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff84498ad8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff844987e0, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff84498ad8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff8336d030, DeviceName: \Device\Ide\IdeDeviceP2T0L0-2\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: AE0FDC55

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 1953519616

Partition file system is NTFS

Partition is bootable

Partition 1 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...

Done!

Physical Sector Size: 0

Drive: 1, DevicePointer: 0xffffffff9aa9cad8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff9ab04b58, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff9aa9cad8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff87aed428, DeviceName: \Device\00000055\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 2, DevicePointer: 0xffffffff9aa96358, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff9aaa3020, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff9aa96358, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff87aeeb00, DeviceName: \Device\00000056\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 3, DevicePointer: 0xffffffff9ab04030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff9ab59910, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff9ab04030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff9ab04818, DeviceName: \Device\00000057\, DriverName: \Driver\USBSTOR\

------------ End ----------

Physical Sector Size: 0

Drive: 4, DevicePointer: 0xffffffff9ab1fad8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff9aee2a40, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff9ab1fad8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff9aaa39c0, DeviceName: \Device\00000058\, DriverName: \Driver\USBSTOR\

------------ End ----------

Scan finished

=======================================

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...

Removal finished

AdvancedSetup · November 14, 2013

Good, please move on to the next steps

standbyhelp · November 14, 2013

JRT.txt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.8 (11.05.2013:1)

OS: Windows Vista Home Premium x86

Ran by john on Wed 11/13/2013 at 19:29:32.67

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Value Name Type Value Data

========================================================================================

TBHostSupport REG_SZ "C:\Windows\system32\Rundll32.exe" "C:\Users\john\AppData\Local\TBHostSupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\iminent

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installedbrowserextensions

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduitsearchscopes

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\crossrider

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\toolbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\iminent

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\searchthewebarp

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220422412252}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660466416652}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{66666666-6666-6666-6666-660466416652}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

~~~ Files

Successfully deleted: [File] "C:\Users\john\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage"

Successfully deleted: [File] "C:\Users\john\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage-journal"

Successfully deleted: [File] "C:\Users\john\appdata\local\google\chrome\user data\default\local storage\http_storage.conduit.com_0.localstorage"

Successfully deleted: [File] "C:\end"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\conduit"

Successfully deleted: [Folder] "C:\ProgramData\iminent"

Successfully deleted: [Folder] "C:\Users\john\AppData\Roaming\iminent"

Successfully deleted: [Folder] "C:\Users\john\appdata\local\conduit"

Successfully deleted: [Folder] "C:\Users\john\appdata\local\cre"

Successfully deleted: [Folder] "C:\Users\john\appdata\local\swvupdater"

Successfully deleted: [Folder] "C:\Users\john\appdata\local\webplayer"

Successfully deleted: [Folder] "C:\Users\john\appdata\locallow\conduit"

Successfully deleted: [Folder] "C:\Program Files\conduit"

Successfully deleted: [Folder] "C:\Program Files\iminent"

Successfully deleted: [Folder] "C:\Program Files\Common Files\umbrella"

Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"

~~~ FireFox

Successfully deleted: [File] C:\Users\john\AppData\Roaming\mozilla\firefox\profiles\805wzc1z.default\user.js

Successfully deleted: [File] C:\Users\john\AppData\Roaming\mozilla\firefox\profiles\805wzc1z.default\searchplugins\conduit.xml

Successfully deleted: [Folder] C:\Users\john\AppData\Roaming\mozilla\firefox\profiles\805wzc1z.default\extensions\0c21469f-1b2b-434e-8395-eb7fe1a87b14@00077634-3094-48fc-b5a4-841bfd29b643.com

Successfully deleted the following from C:\Users\john\AppData\Roaming\mozilla\firefox\profiles\805wzc1z.default\prefs.js

user_pref("CT3316759.smartbar.homepage", "true");

user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");

user_pref("browser.search.defaultenginename", "WhiteSmoke New 1.10 Customized Web Search");

user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New 1.10 Customized Web Search");

user_pref("browser.search.selectedEngine", "WhiteSmoke New 1.10 Customized Web Search");

user_pref("extensions.crossrider.bic", "141e365d147830635c32060d76300510");

user_pref("smartbar.addressBarOwnerCTID", "CT3316759");

user_pref("smartbar.defaultSearchOwnerCTID", "CT3316759");

user_pref("smartbar.homePageOwnerCTID", "CT3316759");

user_pref("smartbar.machineId", "GSWUDDFRAJ+WDA7UZIPXZXM4PSU+IHF57TOXF3QS7/XMVKXB+BBER0KF2JH/2A3/5UUVDQDHU5MMLK6ATIWJ6Q");

Emptied folder: C:\Users\john\AppData\Roaming\mozilla\firefox\profiles\805wzc1z.default\minidumps [7 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 11/13/2013 at 19:35:23.73

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

standbyhelp · November 14, 2013

I clicked "Clean" and it's not responding

standbyhelp · November 14, 2013

Never mind, it went through....rebooting

P.S. My Google chrome keeps crashing

standbyhelp · November 14, 2013

# AdwCleaner v3.012 - Report created 13/11/2013 at 19:41:43

# Updated 11/11/2013 by Xplode

# Operating System : Windows Vista Home Premium (32 bits)

# Username : john - JOHN-PC

# Running from : C:\Users\john\Desktop\Chris\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\WhiteSmoke_New_1.10

Folder Deleted : C:\Users\john\AppData\Local\Temp\CT3316759

Folder Deleted : C:\Users\john\AppData\LocalLow\WhiteSmoke_New_1.10

Folder Deleted : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\CT3316759

Folder Deleted : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

Folder Deleted : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\Extensions\{e0c2ae0b-7fd2-4767-b02a-343de0f31666}

File Deleted : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\Extensions\webbooster@iminent.com.xpi

File Deleted : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\searchplugins\bingp.xml

File Deleted : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage

File Deleted : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal

File Deleted : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{01994268-3C10-4044-A1EA-7A9C1B739A11}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02C9C7B0-C7C8-4AAC-A9E4-55295BF60F8F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0398B101-6DA7-473F-A290-17D2FBC88CC0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0CC36196-8589-4B80-A771-D659411D7F90}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{143D96F9-EB64-48B3-B192-91C2C41A1F43}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{14F7D91F-F669-45C9-9F42-BACBFDB86EAD}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{187A6488-6E71-4A2A-B118-7BEFBFE58257}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2D065204-A024-4C39-8A38-EE7078EC7ACF}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F5476C-677B-4DB0-B397-51F5BFD86840}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3223F2FB-D9B9-45FC-9D66-CD717FFA4EE5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{351798B1-C1D2-45AB-92B4-4D6C2D6AB5AF}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AEA1BEF-6195-46F4-ACA2-0ED14F7EFA1B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3D7F9AC3-BAC3-4E51-81D7-D121D79E550A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4498C5E9-93C6-4142-B6BE-F0C6DC48B77A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{479BF2D6-E362-4A99-B1AB-BC764D7B97AE}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{492A108F-51D0-4BD8-899D-AD4AB2893064}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4B6D6E60-FBD2-4E79-BF4B-886BC98F1797}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60893E02-2E5B-43F9-A93A-BAD60C2DF6EF}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6D39931F-451E-4BDD-BAF4-37FB96DBBA5D}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C684D2-C35D-4284-976A-D862F53ADB81}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{796D822A-C3F9-4A97-BAAB-42FE7628EA63}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{79EF3691-EC1A-4705-A01A-D2E36EC11758}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{82F41418-8E64-47EB-A7F1-4702A974D289}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{85D920CE-63A7-46DC-8992-41D1D2E07FAD}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{895ED5E8-ABB4-40C3-A0CA-2571964268E2}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8AAC123A-1959-4A45-BFC5-E2D50783098A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A07956CD-81F8-4A03-B524-5D87E690DC83}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B5E3B26B-6E5C-4865-A63D-58D04B10E245}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B84D2DC5-42B2-4E5E-BF61-7B48152FF8EF}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B89D5309-0367-4494-A92F-3D4C94F88307}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C014EBF8-8854-448B-B5A4-557C4090EDCE}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C31191DB-2F64-464C-B97C-6AC81ACB7AAC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C342C7A7-F622-4EF3-8B7F-ABB9FBE73F14}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C4765B07-BC2F-477B-925C-B2BF24887823}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C875C0A1-09E3-48D5-9F8E-BD337796FD14}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD126DA6-FF5B-4181-AC13-54A62240D2FA}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DD438708-AAB4-422D-A322-B619589F5680}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E812AE43-7799-4E67-8CF8-4104297A2D16}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F0BAAEC7-9AE0-49FF-9C4B-86E774FF397F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F92193FD-2243-4401-9ACC-49FF30885898}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD21B8A2-910B-45AC-9C10-45E6A8B84984}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE4567A6-B88A-4EE5-8417-90C00FAB9667}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C776D7F4-BA85-4B75-AAFC-3A0A11FE6E36}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CB2E7696-7833-4C3B-A758-50430ECF9E58}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{44F4A6F2-0F4A-4606-8FA3-8B36D2A60C89}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Key Deleted : HKCU\Software\InstalledThirdPartyPrograms

Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New_1.10

Key Deleted : HKLM\Software\InstalledThirdPartyPrograms

Key Deleted : HKLM\Software\WhiteSmoke_New_1.10

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{973DD1DF-D51D-46BB-B6AC-D56617D133C1}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C098337DB065A49B665D4EA7F16D1C

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A71991503412AEB42838B02C5ED9F9CD

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F2E0D3DD9E5E4B74CA43BCE77815E287

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F7652513C62FF63448CFF05163719DB7

***** [ Browsers ] *****

-\\ Internet Explorer v7.0.6000.16982

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default\prefs.js ]

Line Deleted : user_pref("CT3316759.FF19Solved", "true");

Line Deleted : user_pref("CT3316759.UserID", "UN87019698219992174");

Line Deleted : user_pref("CT3316759.browser.search.defaultthis.engineName", "true");

Line Deleted : user_pref("CT3316759.fullUserID", "UN87019698219992174.IN.20131022203924");

Line Deleted : user_pref("CT3316759.installDate", "22/10/2013 20:39:30");

Line Deleted : user_pref("CT3316759.installSessionId", "{83D14F53-DB14-4920-8EEC-FB38406D0FCE}");

Line Deleted : user_pref("CT3316759.installSp", "false");

Line Deleted : user_pref("CT3316759.installerVersion", "1.8.0.14");

Line Deleted : user_pref("CT3316759.keyword", "true");

Line Deleted : user_pref("CT3316759.originalHomepage", "about:home");

Line Deleted : user_pref("CT3316759.originalSearchAddressUrl", "");

Line Deleted : user_pref("CT3316759.originalSearchEngine", "");

Line Deleted : user_pref("CT3316759.originalSearchEngineName", "");

Line Deleted : user_pref("CT3316759.searchRevert", "true");

Line Deleted : user_pref("CT3316759.searchUserMode", "2");

Line Deleted : user_pref("CT3316759.toolbarInstallDate", "22-10-2013 20:39:25");

Line Deleted : user_pref("CT3316759.versionFromInstaller", "10.21.1.7");

Line Deleted : user_pref("CT3316759.xpeMode", "0");

Line Deleted : user_pref("extensions.enabledAddons", "webbooster%40iminent.com:7.43.4.1,0c21469f-1b2b-434e-8395-eb7fe1a87b14%4000077634-3094-48fc-b5a4-841bfd29b643.com:0.92.18,%7B972ce4c6-7e08-4474-a285-3208198ce6fd[...]

Line Deleted : user_pref("iminent.LayoutId", "1");

Line Deleted : user_pref("iminent.ShowThankyouPixel", "0");

Line Deleted : user_pref("iminent.newtabredirect", "false");

Line Deleted : user_pref("iminent.registerToolbarEvent101", "1382545787353");

Line Deleted : user_pref("iminent.registerToolbarEvent102", "1382720082002");

Line Deleted : user_pref("iminent.registerToolbarEvent105", "1383329581968");

Line Deleted : user_pref("iminent.searchindex", "1");

Line Deleted : user_pref("iminent.version", "7.43.4.1");

Line Deleted : user_pref("iminent.versioning", "{\"CurrentVersion\":\"7.43.4.1\",\"InstallEventCTime\":1383007130410,\"InstallEvent\":\"True\"}");

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage

*************************

AdwCleaner[R0].txt - [7385 octets] - [26/09/2013 23:22:52]

AdwCleaner[R1].txt - [7056 octets] - [26/09/2013 23:25:11]

AdwCleaner[R2].txt - [7175 octets] - [26/09/2013 23:27:10]

AdwCleaner[R3].txt - [3288 octets] - [27/09/2013 00:34:12]

AdwCleaner[R4].txt - [13724 octets] - [13/11/2013 19:39:27]

AdwCleaner[s0].txt - [813 octets] - [26/09/2013 23:24:17]

AdwCleaner[s1].txt - [327 octets] - [26/09/2013 23:26:11]

AdwCleaner[s2].txt - [327 octets] - [26/09/2013 23:27:53]

AdwCleaner[s3].txt - [3395 octets] - [27/09/2013 00:35:17]

AdwCleaner[s4].txt - [13906 octets] - [13/11/2013 19:41:43]

########## EOF - C:\AdwCleaner\AdwCleaner[s4].txt - [13967 octets] ##########

standbyhelp · November 14, 2013

Malwarebyte txt sstep 5:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.11.13.13

Windows Vista x86 NTFS

Internet Explorer 7.0.6000.16982

john :: JOHN-PC [administrator]

11/13/2013 7:56:28 PM

mbam-log-2013-11-13 (19-56-28).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 194671

Time elapsed: 7 minute(s), 27 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

standbyhelp · November 14, 2013

ESET is still scanning.....

standbyhelp · November 14, 2013

ESET.txt:

C:\AdwCleaner\Quarantine\C\Users\john\AppData\LocalLow\WhiteSmoke_New_1.10\ldrtbWhit.dll.vir a variant of Win32/Toolbar.Conduit.P application

C:\AdwCleaner\Quarantine\C\Users\john\AppData\LocalLow\WhiteSmoke_New_1.10\tbWhit.dll.vir a variant of Win32/Toolbar.Conduit.B application

C:\Program Files\Cheat Engine 6.2\cheatengine-i386.exe a variant of Win32/HackTool.CheatEngine.AB application

C:\Program Files\Cheat Engine 6.2\standalonephase1.dat a variant of Win32/HackTool.CheatEngine.AF application

C:\Users\john\Downloads\CheatEngine62.exe multiple threats

C:\Users\john\Downloads\Updated Setup 2013.exe Win32/InstallMonetizer.AF application

standbyhelp · November 14, 2013

Do I go ahead and click "finish"? and move to step 7?

AdvancedSetup · November 14, 2013

Yes please finish. Then delete this file. C:\Users\john\Downloads\Updated Setup 2013.exe

Thanks

standbyhelp · November 14, 2013

How should I delete?

AdvancedSetup · November 14, 2013

You can just browse to it to delete it or leave it be for now and we'll use FRST to remove it once I get back the rest of the logs.

Thanks

standbyhelp · November 14, 2013

Okay, I left it be for now and am scanning FRST...

standbyhelp · November 14, 2013

its been nearly 2hours and its still scanning, is that normal?

standbyhelp · November 14, 2013

FRST.txt:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-11-2013

Ran by john (administrator) on JOHN-PC on 13-11-2013 22:12:21

Running from C:\Users\john\Desktop\Chris

Microsoft® Windows Vista™ Home Premium (X86) OS Language: English(US)

Internet Explorer Version 7

Boot Mode: Normal

==================== Processes (Whitelisted) ===================

(Microsoft Corporation) C:\Windows\system32\SLsvc.exe

(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(Yahoo! Inc.) C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

(Motorola Inc.) C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe

(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe

(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe

(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe

(Microsoft Corporation) C:\Windows\ehome\ehtray.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

(Microsoft Corporation) C:\Windows\ehome\ehmsas.exe

(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe

(Yahoo! Inc.) C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

(Microsoft Corporation) C:\Program Files\Internet Explorer\IEUser.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [Windows Defender] - C:\Program Files\Windows Defender\MSASCui.exe [1006264 2012-11-24] (Microsoft Corporation)

HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-02] (Adobe Systems Incorporated)

HKLM\...\Run: [soundMan] - SOUNDMAN.EXE

HKLM\...\Run: [Alcmtr] - ALCMTR.EXE

HKLM\...\Run: [sMSERIAL] - C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe [1458176 2009-10-26] (Motorola Inc.)

HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [10996368 2012-06-11] (Realtek Semiconductor)

HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)

HKLM\...\Run: [sunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [253816 2013-03-12] (Oracle Corporation)

HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-08-16] (Apple Inc.)

HKCU\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\wmpnscfg.exe [201728 2006-11-02] (Microsoft Corporation)

HKCU\...\Run: [ehTray.exe] - C:\Windows\ehome\ehtray.exe [125440 2006-11-02] (Microsoft Corporation)

HKCU\...\Run: [Messenger (Yahoo!)] - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe [6595928 2012-05-25] (Yahoo! Inc.)

HKCU\...\Run: [TBHostSupport] - "C:\Windows\system32\Rundll32.exe" "C:\Users\john\AppData\Local\TBHostSupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin <===== ATTENTION

MountPoints2: {53ba8a80-2a42-11e3-95ee-0013d4e9dded} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL UFO.exe

MountPoints2: {f8781c8f-3510-11e2-841b-806e6f6e6963} - E:\SETUP.EXE /AUTORUN

HKU\Default\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter

HKU\Default User\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter

==================== Internet (Whitelisted) ====================

HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

SearchScopes: HKLM - DefaultScope value is missing.

SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?FORM=U018DF&PC=U018&dt=060913&q={searchTerms}&src=IE-SearchBox

BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)

BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} https://lp.soe.com/static/plugin/SOEWebInstaller.cab

DPF: {E1AC9563-A1E3-45B8-A5CE-5C19E34EC6AC} http://www.arirang.co.kr/AlwaysTop.cab

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:

========

FF ProfilePath: C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\805wzc1z.default

FF SearchEngineOrder.1: Ask Search

FF SearchEngineOrder.3: Bing

FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()

FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin: @java.com/DTPlugin,version=10.25.2 - C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)

FF Plugin: @java.com/JavaPlugin,version=10.25.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 - C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)

FF Plugin: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

FF Plugin: @nexon.net/NxGame - C:\ProgramData\NexonUS\NGM\npNxGameUS.dll (Nexon)

FF Plugin: @pandonetworks.com/PandoWebPlugin - C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll No File

FF Plugin: @soe.sony.com/installer,version=1.0.3 - C:\Windows\Downloaded Program Files\npsoe.dll ()

FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)

FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)

FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKCU: @nsroblox.roblox.com/launcher - C:\Users\john\AppData\Local\Roblox\Versions\version-df24752ec7384d96\\NPRobloxProxy.dll ( ROBLOX Corporation)

FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 - C:\Users\john\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

Chrome:

=======

CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\30.0.1599.101\PepperFlash\pepflashplayer.dll ()

CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer

CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll ()

CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\30.0.1599.101\pdf.dll ()

CHR Plugin: (Wajam) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp\1.24_0\plugins/PriamNPAPI.dll No File

CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)

CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.124\npGoogleUpdate3.dll No File

CHR Plugin: (Roblox Launcher Plugin) - C:\Users\john\AppData\Local\Roblox\Versions\version-5acc042b77fe4879\\NPRobloxProxy.dll No File

CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32_11_5_502_135.dll No File

CHR Extension: (Google Drive) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0

CHR Extension: (YouTube) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0

CHR Extension: (Google Search) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0

CHR Extension: (Google Wallet) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0

CHR Extension: (Bitdefender QuickScan) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdnkcidphdcakpkheohlhocaicfamjie\0.9.9.131_0

CHR Extension: (Gmail) - C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0

CHR HKLM\...\Chrome\Extension: [omjiepigidekkgipainpcfcnonhdipde] - C:\Users\john\AppData\Local\CRE\omjiepigidekkgipainpcfcnonhdipde.crx

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

========================== Services (Whitelisted) =================

==================== Drivers (Whitelisted) ====================

S3 CA561; C:\Windows\System32\Drivers\SPCA561.SYS [119798 2002-10-01] (SP)

S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x]

S3 EagleXNt; \??\C:\Windows\system32\drivers\EagleXNt.sys [x]

U5 GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [26840 2012-08-21] (GEAR Software Inc.)

S3 IpInIp; system32\DRIVERS\ipinip.sys [x]

S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]

S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-11-13 22:08 - 2013-11-13 22:08 - 00000000 ____D C:\FRST

2013-11-13 19:35 - 2013-11-13 19:35 - 00007159 _____ C:\Users\john\Desktop\JRT.txt

2013-11-13 19:11 - 2013-11-13 19:24 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-11-13 19:10 - 2013-11-13 19:24 - 00000000 ____D C:\Users\john\Desktop\mbar

2013-11-13 19:10 - 2013-11-13 19:10 - 00075992 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys

2013-11-13 19:01 - 2013-11-13 19:01 - 00002035 _____ C:\Users\john\Desktop\RKreport[0]_S_11132013_190103.txt

2013-11-13 18:56 - 2013-11-13 19:01 - 00000000 ____D C:\Users\john\Desktop\RK_Quarantine

2013-11-13 18:55 - 2013-11-13 18:55 - 00000000 ____D C:\Windows\ERDNT

2013-11-13 18:54 - 2013-11-13 18:54 - 00000000 ____D C:\Program Files\ERUNT

2013-11-13 18:48 - 2013-11-13 18:50 - 00002170 _____ C:\Users\john\Desktop\Rkill.txt

2013-11-11 15:52 - 2013-11-11 15:51 - 00002717 _____ C:\Users\john\Desktop\attach.txt

2013-11-11 15:52 - 2013-11-11 15:40 - 00010164 _____ C:\Users\john\Desktop\dds.txt

2013-11-11 10:47 - 2013-11-13 19:51 - 00000000 ____D C:\Users\john\AppData\Roaming\QuickScan

2013-11-06 08:38 - 2013-11-06 08:38 - 00000000 ____D C:\Users\john\AppData\Local\NativeMessaging

2013-11-06 08:37 - 2013-11-06 08:37 - 00000000 ____D C:\Users\john\AppData\Local\TBHostSupport

2013-10-31 14:55 - 2013-10-31 14:55 - 00135408 _____ C:\Windows\Minidump\Mini103113-01.dmp

2013-10-31 14:55 - 2013-10-31 14:55 - 00000000 ____D C:\Windows\Minidump

2013-10-31 14:54 - 2013-10-31 14:55 - 112644324 _____ C:\Windows\MEMORY.DMP

2013-10-28 16:35 - 2013-10-28 16:35 - 00281640 _____ (Mozilla) C:\Users\john\Downloads\Firefox Setup Stub 24.0.exe

2013-10-28 08:06 - 2013-10-28 08:06 - 00000000 ____D C:\53671ad4a614561440c0f334

2013-10-24 17:19 - 2013-10-24 17:19 - 00000596 _____ C:\Windows\system32\InstallUtil.InstallLog

2013-10-22 19:45 - 2009-11-08 09:55 - 01130824 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll

2013-10-22 19:45 - 2009-11-08 09:55 - 00297808 _____ (Microsoft Corporation) C:\Windows\system32\mscoree.dll

2013-10-22 19:45 - 2009-11-08 09:55 - 00295264 _____ (Microsoft Corporation) C:\Windows\system32\PresentationHost.exe

2013-10-22 19:45 - 2009-11-08 09:55 - 00099176 _____ (Microsoft Corporation) C:\Windows\system32\PresentationHostProxy.dll

2013-10-22 19:45 - 2009-11-08 09:55 - 00049472 _____ (Microsoft Corporation) C:\Windows\system32\netfxperf.dll

2013-10-22 19:43 - 2013-10-22 19:43 - 00000000 ____D C:\6eb1fbc4b8ecc27e76a948a2bfd7c4

2013-10-22 19:39 - 2013-10-22 19:39 - 00000000 ____D C:\Users\john\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WordOv

==================== One Month Modified Files and Folders =======

2013-11-13 22:12 - 2013-04-19 18:14 - 00000000 ____D C:\Users\john\Desktop\Chris

2013-11-13 22:08 - 2013-11-13 22:08 - 00000000 ____D C:\FRST

2013-11-13 21:56 - 2006-11-02 04:52 - 01236286 _____ C:\Windows\WindowsUpdate.log

2013-11-13 21:52 - 2006-11-02 04:47 - 00004432 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

2013-11-13 21:52 - 2006-11-02 04:47 - 00004432 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

2013-11-13 21:23 - 2012-11-22 20:50 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-11-13 21:21 - 2012-12-15 20:43 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-11-13 19:59 - 2006-11-02 02:33 - 00729376 _____ C:\Windows\system32\PerfStringBackup.INI

2013-11-13 19:53 - 2012-12-15 20:43 - 00000878 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-11-13 19:53 - 2012-11-22 17:14 - 00000680 _____ C:\Users\john\AppData\Local\d3d9caps.dat

2013-11-13 19:52 - 2006-11-02 05:01 - 00000006 ____H C:\Windows\Tasks\SA.DAT

2013-11-13 19:51 - 2013-11-11 10:47 - 00000000 ____D C:\Users\john\AppData\Roaming\QuickScan

2013-11-13 19:51 - 2006-11-02 05:01 - 00032632 _____ C:\Windows\Tasks\SCHEDLGU.TXT

2013-11-13 19:50 - 2013-09-26 23:22 - 00000000 ____D C:\AdwCleaner

2013-11-13 19:35 - 2013-11-13 19:35 - 00007159 _____ C:\Users\john\Desktop\JRT.txt

2013-11-13 19:24 - 2013-11-13 19:11 - 00000000 ____D C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-11-13 19:24 - 2013-11-13 19:10 - 00000000 ____D C:\Users\john\Desktop\mbar

2013-11-13 19:10 - 2013-11-13 19:10 - 00075992 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys

2013-11-13 19:01 - 2013-11-13 19:01 - 00002035 _____ C:\Users\john\Desktop\RKreport[0]_S_11132013_190103.txt

2013-11-13 19:01 - 2013-11-13 18:56 - 00000000 ____D C:\Users\john\Desktop\RK_Quarantine

2013-11-13 18:55 - 2013-11-13 18:55 - 00000000 ____D C:\Windows\ERDNT

2013-11-13 18:54 - 2013-11-13 18:54 - 00000000 ____D C:\Program Files\ERUNT

2013-11-13 18:50 - 2013-11-13 18:48 - 00002170 _____ C:\Users\john\Desktop\Rkill.txt

2013-11-13 18:45 - 2012-12-15 20:44 - 00000416 ____H C:\Windows\Tasks\User_Feed_Synchronization-{FE16BF1B-9061-41A2-BFE3-2241282DC5D4}.job

2013-11-11 15:51 - 2013-11-11 15:52 - 00002717 _____ C:\Users\john\Desktop\attach.txt

2013-11-11 15:40 - 2013-11-11 15:52 - 00010164 _____ C:\Users\john\Desktop\dds.txt

2013-11-06 08:38 - 2013-11-06 08:38 - 00000000 ____D C:\Users\john\AppData\Local\NativeMessaging

2013-11-06 08:37 - 2013-11-06 08:37 - 00000000 ____D C:\Users\john\AppData\Local\TBHostSupport

2013-10-31 14:55 - 2013-10-31 14:55 - 00135408 _____ C:\Windows\Minidump\Mini103113-01.dmp

2013-10-31 14:55 - 2013-10-31 14:55 - 00000000 ____D C:\Windows\Minidump

2013-10-31 14:55 - 2013-10-31 14:54 - 112644324 _____ C:\Windows\MEMORY.DMP

2013-10-29 20:47 - 2012-11-22 17:14 - 00000000 ____D C:\Users\john

2013-10-28 16:35 - 2013-10-28 16:35 - 00281640 _____ (Mozilla) C:\Users\john\Downloads\Firefox Setup Stub 24.0.exe

2013-10-28 08:06 - 2013-10-28 08:06 - 00000000 ____D C:\53671ad4a614561440c0f334

2013-10-24 17:19 - 2013-10-24 17:19 - 00000596 _____ C:\Windows\system32\InstallUtil.InstallLog

2013-10-24 17:14 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET

2013-10-23 08:35 - 2012-12-02 22:02 - 00000000 ____D C:\Program Files\Microsoft.NET

2013-10-22 19:50 - 2012-11-23 17:06 - 00064602 _____ C:\Windows\PFRO.log

2013-10-22 19:43 - 2013-10-22 19:43 - 00000000 ____D C:\6eb1fbc4b8ecc27e76a948a2bfd7c4

2013-10-22 19:39 - 2013-10-22 19:39 - 00000000 ____D C:\Users\john\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WordOv

2013-10-17 19:41 - 2012-11-30 15:12 - 00000000 ____D C:\Users\john\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Roblox

Some content of TEMP:

====================

C:\Users\john\AppData\Local\Temp\dotNetFx40_Client_setup.exe

C:\Users\john\AppData\Local\Temp\ntdll_dump.dll

C:\Users\john\AppData\Local\Temp\Quarantine.exe

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-11-13 20:01

==================== End Of Log ============================

standbyhelp · November 14, 2013

Addition.txt:

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 14-11-2013

Ran by john at 2013-11-14 01:48:46

Running from C:\Users\john\Desktop\Chris

Boot Mode: Normal

==========================================================

==================== Security Center ========================

==================== Installed Programs ======================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)

Adobe Flash Player 11 Plugin (Version: 11.9.900.117)

Adobe Reader X (10.1.5) (Version: 10.1.5)

Apple Application Support (Version: 2.3.4)

Apple Mobile Device Support (Version: 6.1.0.13)

Apple Software Update (Version: 2.1.3.127)

Cheat Engine 6.2

Clone Wars

ERUNT 1.1j

ESET Online Scanner v3

Free Realms

Google Chrome (Version: 30.0.1599.101)

Google Update Helper (Version: 1.3.21.165)

HP Deskjet 1050 J410 series Basic Device Software (Version: 28.0.1313.0)

HP Photo Creations (Version: 1.0.0.7702)

iTunes (Version: 11.0.5.5)

Java 7 Update 25 (Version: 7.0.250)

Java Auto Updater (Version: 2.1.9.5)

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

MapleStory

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft Office Professional Edition 2003 (Version: 11.0.5614.0)

Microsoft Office XP Web Components (Version: 11.0.5614.0)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Motorola SM56 Speakerphone Modem (Version: 6.12.25.06)

Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)

Mozilla Maintenance Service (Version: 24.0)

Nexon Game Manager

Penguins Arena 1.5

Realtek High Definition Audio Driver (Version: 6.0.1.6662)

ROBLOX Player for john

ROBLOX Studio 2013 for john

Screencast-O-Matic

Spybot - Search & Destroy (Version: 1.6.2)

Unity Web Player (HKCU Version: )

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)

WinRAR 5.00 (32-bit) (Version: 5.00.0)

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

==================== Restore Points =========================

27-09-2013 07:15:22 Windows Vista Service Pack 1

27-09-2013 08:39:11 Windows Update

27-09-2013 09:11:45 Removed QuickShare

27-09-2013 09:14:09 Removed League of Legends

27-09-2013 09:16:23 Removed Ask Toolbar

27-09-2013 09:17:17 Removed Bonjour

27-09-2013 21:34:07 Scheduled Checkpoint

28-09-2013 23:09:13 Scheduled Checkpoint

30-09-2013 05:16:25 Scheduled Checkpoint

01-10-2013 17:14:48 Scheduled Checkpoint

02-10-2013 00:11:37 Windows Update

02-10-2013 20:07:47 Device Driver Package Install: Sunplus Imaging devices

05-10-2013 03:21:21 Windows Update

05-10-2013 23:23:49 Windows Update

08-10-2013 22:40:43 Windows Update

11-10-2013 01:48:03 Windows Update

12-10-2013 00:15:09 Windows Update

13-10-2013 18:18:55 Scheduled Checkpoint

15-10-2013 02:25:36 Scheduled Checkpoint

16-10-2013 01:44:00 Windows Update

18-10-2013 03:19:33 Scheduled Checkpoint

21-10-2013 15:53:49 Windows Update

22-10-2013 23:58:07 Windows Update

23-10-2013 03:44:38 Windows Update

28-10-2013 16:05:23 Windows Update

29-10-2013 00:33:15 Windows Update

30-10-2013 04:42:01 Windows Update

01-11-2013 17:29:07 Windows Update

06-11-2013 16:27:51 Windows Update

10-11-2013 05:38:24 Windows Update

14-11-2013 02:48:41 Windows Update

==================== Hosts content: ==========================

2006-11-02 02:23 - 2006-09-18 13:41 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM

Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages

Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\System32\RacAgent.exe [2006-11-02] (Microsoft Corporation)

Task: {65189263-A0E0-4EC8-B2B0-A67B65005AC7} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-12-15] (Google Inc.)

Task: {663862B5-1F34-4CF1-81BF-4EDC343237DD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-10-11] (Adobe Systems Incorporated)

Task: {6E4B33F7-86D1-4C48-ABAD-F0591378D7FA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-12-15] (Google Inc.)

Task: {9EB44560-63F6-4CA3-8294-048D3F7D340B} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI

Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\System32\gatherWirelessInfo.vbs [2006-11-02] ()

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\User_Feed_Synchronization-{FE16BF1B-9061-41A2-BFE3-2241282DC5D4}.job => C:\Windows\system32\msfeedssync.exe

==================== Loaded Modules (whitelisted) =============

2013-01-28 12:08 - 2013-01-28 12:08 - 00087952 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll

2013-01-28 12:08 - 2013-01-28 12:08 - 01242512 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll

2013-10-21 18:23 - 2013-10-08 16:02 - 04055504 _____ () C:\Program Files\Google\Chrome\Application\30.0.1599.101\pdf.dll

2013-10-21 18:23 - 2013-10-08 16:02 - 00415184 _____ () C:\Program Files\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll

2013-10-21 18:23 - 2013-10-08 16:01 - 01604560 _____ () C:\Program Files\Google\Chrome\Application\30.0.1599.101\ffmpegsumo.dll

2013-10-02 12:03 - 2012-05-25 03:25 - 00921600 _____ () C:\Program Files\Yahoo!\Messenger\yui.dll

2013-10-21 18:23 - 2013-10-08 16:02 - 13584336 _____ () C:\Program Files\Google\Chrome\Application\30.0.1599.101\PepperFlash\pepflashplayer.dll

==================== Alternate Data Streams (whitelisted) =========

==================== Safe Mode (whitelisted) ===================

==================== Faulty Device Manager Devices =============

Name: TSSTcorp CD/DVDW TS-H552L ATA Device

Description: CD-ROM Drive

Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}

Manufacturer: (Standard CD-ROM drives)

Service: cdrom

Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Resolution: A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name: IDE-DVD DROM6216 ATA Device

Description: CD-ROM Drive

Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}

Manufacturer: (Standard CD-ROM drives)

Service: cdrom

Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Resolution: A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

==================== Event log errors: =========================

Application errors:

==================

Error: (11/13/2013 10:11:57 PM) (Source: Application Hang) (User: )

Description: The program FRST.exe version 3.3.8.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: 300

Start Time: 01cee0ffea3b5610

Termination Time: 8

Error: (11/13/2013 10:07:24 PM) (Source: Application Hang) (User: )

Description: The program iexplore.exe version 7.0.6000.16982 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: 6e0

Start Time: 01cee0f008fc93b7

Termination Time: 693

System errors:

=============

Microsoft Office Sessions:

=========================

Error: (11/13/2013 10:11:57 PM) (Source: Application Hang)(User: )

Description: FRST.exe3.3.8.130001cee0ffea3b56108

Error: (11/13/2013 10:07:24 PM) (Source: Application Hang)(User: )

Description: iexplore.exe7.0.6000.169826e001cee0f008fc93b7693

CodeIntegrity Errors:

===================================

Date: 2013-11-13 22:13:03.746