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My computer has recently been extremely slow and my antivirus software indicated that several Trojans were attemped to write to the registry that include:

Trojan.locksky, Spyware.Known_Bad_sites, Trojan.Virtumonde, Downloader.Small.DTC, Desktopscam, Trojan.CWS,

and several more. I tried to scan the computer with several other antispywares and none worked.

Can someone please help? Here's my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:07:15 PM, on 4/4/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\msdtc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Vongo\VongoService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Vongo\Tray.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\WINDOWS\system32\mqsvc.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\WINDOWS\system32\mqtgsvc.exe

C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Program Files\Spyware Doctor\pctsGui.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...o&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...o&pf=laptop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...o&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...o&pf=laptop

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')

O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')

O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')

O4 - Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: VPN Client.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop

O16 - DPF: {947BA55B-2113-4349-8784-FFB9D7F881C9} - http://www.webplayer9.com/download/WebPlayer9.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

Malwarebytes log

Malwarebytes' Anti-Malware 1.35

Database version: 1940

Windows 5.1.2600 Service Pack 3

4/5/2009 12:18:25 AM

mbam-log-2009-04-05 (00-18-25).txt

Scan type: Quick Scan

Objects scanned: 84497

Time elapsed: 10 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000162-9980-0010-8000-00aa00389b71} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{00000162-9980-0010-8000-00aa00389b71} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Can someone please help? Thank you!

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Hi,

I see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player

Also, I see adwatch and Teatimer running at the same time. This is a bad idea because both are doing the same and may just interfere with eachother. That's why you should disable adwatch or teatimer.

Can you tell me what exact problems you're still having? Because I assume that the scanners removed what it found? The detections appear to be older malware and mainly leftovers. I don't see any active malware here, so I don't really think malware is your main problem though.

Did you purchase spyware doctor? reason I am asking is because I know it may cause a serious system slowdown.

Also read here: Help! My computer is slow!

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Thank you Miekiemoes.

I have removed Viewpoint. And I did purchase Spyware Doctor. I hope it's not that program that's causing all the problems...

I think it was Spyware Doctor that first notified me that some program is trying to download 10+ spywares like I said above. I ran scan with Spyware doctor, spybot, avg, and adaware and only 3-4 problems were found. So I think it's quite possible that other programs were in fact slowing my computer down.

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Also, the problem that I have is that the computer is extremely slow at the start of Windows XP (when the logo was shown on the screen) until 5-10 minutes after I log into my account. Then some program is always running my CPU usage to around 30-90%, which slows me down every action I do on my computer.

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Hi,

Did you read the "Help, my computer is slow" link?

Then some program is always running my CPU usage to around 30-90%

You can see in the processes tab what program is causing this. But as I already explained, Spywaredoctor may indeed cause this slowdown.

If you google "spywaredoctor+slowdown", then you'l see this is a known issue.

But.. If you have read the Help! My computer is slow! link, then you would read there that having more than 1 antivirus is a bad idea. In your case you have Norton and AVG.

No wonder everything is a lot slower there.

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My fault.

I was just a bit worried about the security of my antivirus firewall because I was a bit scared about the 10+ trojan downloads blocked.

I was not able to see all that's causing the cpu usage in the processes tab tough because it mostly shows that system idle process is running 90% while the cpu usage is 30%+. Also. I was noticed that the windows firewall was disabled while is was not.

I will go ahead and uninstall everything except norton and then restart my computer.

Thank you for your timely assistance.

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Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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