Jump to content

virus possibly related to svchost.exe


Recommended Posts

My computer has been running significantly slow of late, barely responding if I try to open an app, even if no program windows are open. After searching some of these forums, I think it may be a trojan attached to the svchost process. There are multiple instances of svchost.exe running in the task manager, using over 50% of the memory, and again, nothing is running in the foreground. It is an HP desktop running Windows 7, 64-bit home edition. I have run numerous scans with Norton 360, Norton Power Eraser, Malwarebytes, TDSKiller, and AdAware, but no luck finding anything out of the ordinary. If I boot in safe mode it at least responds so I can download updates and run current versions of those scans, but in normal mode it is barely functioning. I have tried system restore to bring it back to a few weeks ago, but that hasn't corrected anything either. Any suggestions?

Link to post
Share on other sites

Hello architech and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.

http://forums.malwarebytes.org/index.php?showtopic=9573

About these multiple instances of svchost.exe is normal. Please read this article:

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-running/

Link to post
Share on other sites

  • 4 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.