Infected ONE Posted April 3, 2009 ID:70081 Share Posted April 3, 2009 Hello to all, any help given on this will be much appreciated. I've resently been infected with several trojans and rootkits. At the time of infection I had trendmicro internet security, spy doctor, malwarebytes. After several scans and a new anti virus program I've cleaned everything out except for one file only malwarebytes finds. If I scan the files with any other program it comes up clean. Only malware shows it as a rootkit.agent.If I have malware delete it and restart to complete deleting it. Apon rebooting It won't reboot. My hard drive is missing. Yup missing. Let my pc sit for a few minutes and after several attempts to restart it will finally. Now the file is still there.The file is located in WINDOWS\Temp\ntdhzbjv.dat. This file I CANNOT do anything with it. can't delete, copy, move or open it. So this makes it impossible to upload to any website to check it out.Windows XP sp2avast anti virusThanksChris Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 3, 2009 Root Admin ID:70083 Share Posted April 3, 2009 Hello and Welcome to Malwarebytes.orgIf you're having Malware related issues with your computer that you're unable to resolve.Please read and follow the instructions provided here: I'm infected - What do I do now?If needed please post your logs in a NEW topic here: Malware Removal - HijackThis LogsWhen posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.Using these other tools often makes the cleanup task more difficult and time consuming.If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for reviewNOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can. Link to post Share on other sites More sharing options...
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