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I did a scan today with Malwarebytes and it found a PUP in the Foxit Reader installer. This is a new Windows 7 Computer I got last week. I used Foxit on an old XP machine for around 3 years and Malwarebytes had never picked up anything before from Foxit. Has anyone else reported this? I let Malwarebytes remove the installer and I have also uninstalled Foxit from the Computer. Is there anything else I need to do?

 

This is what it picked up.

 

Files Detected: 1
C:\Downloaded Setup Files\foxit reader setup.exe (PUP.Soft32Downloader) -> Quarantined and deleted successfully.

 

 

Thanks for any help!

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Hi: :)

 

PUP = Potentially Unwanted Program
This KB topic explains what they are AND how to decide whether to delete them or keep/ignore them: What are the 'PUP' detections, are they threats and should they be deleted?

 

Has anyone else reported this?


I don't see any similar reports here on the forum, but the staff may have more information on this specific detection. ;)
 

I let Malwarebytes remove the installer and I have also uninstalled Foxit from the Computer. Is there anything else I need to do?


Probably not.
But, without the full scan logs (before and after removing it), it's a bit hard to say.
 
If you want an expert to have a look under the hood to be sure all PUP/malware traces are gone, please follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you for free through scanning and any needed cleanup.

Thanks,

daledoc1

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Thank you Daledoc1, I'll check that out.

 

Here's the scan before I removed it.

 

I did run a scan with my Anti-Virus and it came up with nothing.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.31.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Miller :: MILLER-PC [administrator]

10/31/2013 7:21:02 PM
mbam-log-2013-10-31 (19-21-02).txt

Scan type: Custom scan (C:\Downloaded Setup Files\foxit reader setup.exe|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed: 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Downloaded Setup Files\foxit reader setup.exe (PUP.Soft32Downloader) -> Quarantined and deleted successfully.

(end)
 

 

And here is the scan after removing it.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.31.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Miller :: MILLER-PC [administrator]

10/31/2013 8:16:34 PM
mbam-log-2013-10-31 (20-16-34).txt

Scan type: Full scan (C:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 285172
Time elapsed: 16 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

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  • Root Admin

Actually it should be in our Quarantine.  If you can or want to you could restore it and then upload it to http://www.virustotal.com and have them scan it and then post back a link to that scan please.

 

My guess is that it is inside a wrapper installer and why it was flagged.

 

Thanks

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The site said it had already been analysed, but I went ahead and had it reanalysed. The first link is of the scan before and the second is the one I did. It looks to be ok. If so, does that mean it's safe to use Foxit?

 

https://www.virustotal.com/en/file/ad1e0bab388ebf363aa554420d1c7623e06371cbbc8049cc1f8f2bae1a9ae7a4/analysis/

 

 

https://www.virustotal.com/en/file/ad1e0bab388ebf363aa554420d1c7623e06371cbbc8049cc1f8f2bae1a9ae7a4/analysis/1383279213/

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  • Root Admin

Yes it should be safe.  Can you do me a favor and put the file in the same location as it used to be.

Then check for updates for MBAM and run a Quick Scan using the /developer switch as shown in this post.

 

Please read before reporting a false positive

 

Then post back that log so that I can have the Research Team check on it to confirm if it is a PUP or not.

 

Thank you again.

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Well, I don't know what happened when I installed Foxit last week, but I've redownloaded it and installed it and I'm not getting the PUP files from the scan now. In my first post I mentioned that I had uninstalled Foxit, well at that time I had already deleted the PUP files from Malwarebytes.

 

When I install a program, I always download the file and save it in a folder on the Computer. That way if something happens and I have to uninstall one I don't have to redownload it. Last week when I downloaded Foxit, there was another file (I don't know what it was) besides the Foxit Application (.exe) file that showed up in my folder that I save them in. I had never seen that file when I used Foxit on the old XP Computer. That other file is where the (PUP.Soft32Downloader) came from. When I deleted it out of Malwarebytes, it deleted that file out of the Computer. This time when I downloaded Foxit, I didn't get the other file. All I have now is the Application (.exe) file like I had in the XP machine. Wished I hadn't deleted it now.

 

Sorry for the long post, but here's the scan using the developer switch. As you can see it didn't pick up anything.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.01.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Miller :: MILLER-PC [administrator]

11/1/2013 4:07:31 PM
mbam-log-2013-11-01 (16-07-31).txt

Scan type: Full scan (C:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 286638
Time elapsed: 6 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

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Ok, thank you very much!

 

I sure wished that I would have kept that file that came in with the Foxit Application (.exe) install file, but when the scan picked up the PUP, I got a little scared and deleted it out real quick. If I happen to get it again, I will leave it and post in here. At least everything is ok now.

 

Again, thank you very much for your help!!!

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