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Please help! Random sounds/ads in background. Thought I got rid of it but it's back!


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Hi,

 

I was having issues with random sounds from ads playing in the background of my laptop, without even having my internet explorer or google chrome opened up.  I downloaded malware bytes and cleaned up over 1,000 viruses and thought it took care of everything.  But just now, I am hearing those same random ad sounds again.  I have been scanning my laptop with malware bytes every single day to check for viruses and there would only be a few (like 8 or 9) and it would be taken care of.  I always see a notification that malware bytes blocked a suspicious outgoing threat or threats logged from a site that begins with "PUP."

 

Can someone please help me get rid of this "thing"?  Thank you in advance!  (PS sorry but I'm not too technically savvy...)

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IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 12/26/2011 10:56:53 AM
System Uptime: 10/29/2013 12:25:08 AM (10 hours ago)
.
Motherboard: Dell Inc. |  | 0YH79Y
Processor: Intel® Core i5-2430M CPU @ 2.40GHz | CPU | 2401/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 577 GiB total, 455.517 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP103: 10/12/2013 3:00:40 AM - Windows Update
RP104: 10/15/2013 9:45:24 PM - Windows Update
RP105: 10/19/2013 3:00:14 AM - Windows Update
RP106: 10/23/2013 12:06:37 AM - Windows Update
RP107: 10/26/2013 11:54:51 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 10
Adobe Photoshop.com Inspiration Browser
Adobe Reader XI (11.0.05)
Advanced Audio FX Engine
aioscnnr
Amazon Cloud Drive
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
Bing Rewards Client Installer
Bonjour
C4USelfUpdater
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.10
Canon Utilities EOS Sample Music
Canon Utilities EOS Utility
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
Canon Utilities Movie Uploader for YouTube
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CardRecovery 6.10
CCleaner
center
Cheat Engine 6.1
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
Cozi
D3DX10
Define Ext
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Edoc Viewer
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell Marketplace Webslice IE8
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Touchpad
Dell VideoStage 
Dell Webcam Central
DirectX 9 Runtime
DMUninstaller
DownloadTerms
Dropbox
eBay
Elements 10 Organizer
essentials
Flash Player Pro V5.4
Google Chrome
Google Update Helper
GoToAssist 8.0.0.514
Graboid Video 3.11
Intel PROSet Wireless
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® PROSet/Wireless WiFi Software
Intel® Turbo Boost Technology Monitor 2.0
Intel® WiDi
Intel® Wireless Display
Internet Explorer
Internet Explorer Toolbar 4.8 by SweetPacks
iolo technologies' System Mechanic
Java Auto Updater
Java 6 Update 27 (64-bit)
Java 6 Update 38
Junk Mail filter update
Kodak AIO Printer
KODAK AiO Software
Laplink SafeErase
LemurLeap 1.0.0
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
ocr
PhotoShowExpress
Picaboo Desktop
PreReq
PrintProjects
PSE10 STI Installer
Quickset64
QuickTime
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
ResumeMaker Professional
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
SiteRanker
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
Spotify
Stellar Phoenix Photo Recovery
Sudoku, Kakuro + Friends 1.00 
TrustedID
TURBOFloorPlan3D Home & Landscape Deluxe
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Updater By SweetPacks 2.0.0.609
Video Download Converter version 1.0.0.0
VideoDownloadConverter Toolbar
VisualBee for Microsoft PowerPoint
VLC media player 1.0.1
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
World's Best Board Games
World of Tanks
.
==== Event Viewer Messages From Past Week ========
.
10/29/2013 9:01:37 AM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 5 time(s).
10/29/2013 9:01:37 AM, Error: Service Control Manager [7034]  - The Server service terminated unexpectedly.  It has done this 6 time(s).
10/29/2013 9:01:37 AM, Error: Service Control Manager [7034]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 6 time(s).
10/29/2013 10:08:36 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:  An instance of the service is already running.
10/29/2013 10:06:36 AM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 6 time(s).
10/29/2013 10:06:36 AM, Error: Service Control Manager [7034]  - The User Profile Service service terminated unexpectedly.  It has done this 4 time(s).
10/29/2013 10:06:36 AM, Error: Service Control Manager [7034]  - The Server service terminated unexpectedly.  It has done this 7 time(s).
10/29/2013 10:06:36 AM, Error: Service Control Manager [7034]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 7 time(s).
10/29/2013 10:06:36 AM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 4 time(s).
10/29/2013 10:06:36 AM, Error: Service Control Manager [7031]  - The Computer Browser service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/29/2013 10:06:36 AM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The User Profile Service service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Themes service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Task Scheduler service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The System Event Notification Service service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Server service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The IP Helper service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Group Policy Client service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:31:13 PM, Error: Service Control Manager [7034]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 9:28:55 AM, Error: Service Control Manager [7000]  - The Multimedia Class Scheduler service failed to start due to the following error:  The client of a component requested an operation which is not valid given the state of the component instance.
10/28/2013 7:58:20 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:  An instance of the service is already running.
10/28/2013 7:58:20 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:  An instance of the service is already running.
10/28/2013 7:55:20 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:  An instance of the service is already running.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7034]  - The Windows Update service terminated unexpectedly.  It has done this 2 time(s).
10/28/2013 7:53:20 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 3 time(s).
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Computer Browser service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:53:20 PM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 2 time(s).
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/28/2013 7:45:04 PM, Error: Service Control Manager [7031]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/28/2013 10:46:50 PM, Error: Service Control Manager [7034]  - The Server service terminated unexpectedly.  It has done this 5 time(s).
10/28/2013 10:46:50 PM, Error: Service Control Manager [7034]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 5 time(s).
10/28/2013 10:03:24 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 4 time(s).
10/28/2013 10:03:24 PM, Error: Service Control Manager [7034]  - The Server service terminated unexpectedly.  It has done this 4 time(s).
10/28/2013 10:03:24 PM, Error: Service Control Manager [7034]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 4 time(s).
10/27/2013 5:20:16 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 1 time(s).
10/27/2013 5:20:16 PM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/27/2013 5:20:16 PM, Error: Service Control Manager [7000]  - The Application Experience service failed to start due to the following error:  The pipe has been ended.
10/27/2013 4:51:40 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
10/27/2013 3:34:50 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 12:28:44 AM, Error: Service Control Manager [7034]  - The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
10/27/2013 12:27:25 AM, Error: Service Control Manager [7022]  - The Wsys Service service hung on starting.
10/27/2013 11:36:19 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/27/2013 11:36:19 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/27/2013 11:36:14 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/27/2013 11:36:14 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/27/2013 11:36:13 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/27/2013 11:36:02 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD ctxusbm DfsC discache ElRawDisk MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
10/27/2013 11:36:02 AM, Error: Service Control Manager [7022]  - The iolo System Service service hung on starting.
10/27/2013 11:36:02 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:37 AM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:30 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/27/2013 11:34:30 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:30 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:30 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:30 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/27/2013 11:34:29 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8009ba43ef, 0x0000000000000000, 0x00000000fffa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102713-33321-01.
10/27/2013 10:52:52 AM, Error: Schannel [36888]  - The following fatal alert was generated: 40. The internal error state is 107.
10/27/2013 10:52:52 AM, Error: Schannel [36874]  - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
10/26/2013 9:08:51 PM, Error: Service Control Manager [7034]  - The Application Experience service terminated unexpectedly.  It has done this 3 time(s).
10/26/2013 3:45:26 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x0000000000002138, 0x0000000000000002, 0x0000000000000001, 0xfffff80002efdd35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102613-40029-01.
10/26/2013 10:08:01 PM, Error: Service Control Manager [7034]  - The Windows Update service terminated unexpectedly.  It has done this 3 time(s).
10/26/2013 10:08:01 PM, Error: Service Control Manager [7034]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 4 time(s).
10/26/2013 10:08:01 PM, Error: Service Control Manager [7034]  - The Application Experience service terminated unexpectedly.  It has done this 4 time(s).
10/26/2013 10:08:01 PM, Error: Service Control Manager [7031]  - The Secondary Logon service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/25/2013 6:40:47 PM, Error: Service Control Manager [7030]  - The DefaultTabSearch service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
10/25/2013 2:24:36 PM, Error: Service Control Manager [7000]  - The Application Experience service failed to start due to the following error:  The client of a component requested an operation which is not valid given the state of the component instance.
10/23/2013 4:41:04 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0x0000000100000000, 0xfffff8800ca7e928, 0xfffff8800ca7e180). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102313-43586-01.
10/22/2013 9:59:23 PM, Error: Service Control Manager [7000]  - The Problem Reports and Solutions Control Panel Support service failed to start due to the following error:  The client of a component requested an operation which is not valid given the state of the component instance.
10/22/2013 9:59:23 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "776" attempting to start the service wercplsupport with arguments "" in order to run the server: {0E9A7BB5-F699-4D66-8A47-B919F5B6A1DB}
10/22/2013 9:46:30 PM, Error: Service Control Manager [7000]  - The Application Information service failed to start due to the following error:  The client of a component requested an operation which is not valid given the state of the component instance.
10/22/2013 12:40:00 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000318701a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 102213-43352-01.
10/22/2013 12:01:00 PM, Error: Service Control Manager [7031]  - The IBUpdaterService service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
.
==== End Of File ===========================
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DDS (Ver_2012-11-20.01) - NTFS_AMD64 

Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 1.6.0_38

Run by Carie at 10:25:39 on 2013-10-29

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8086.4454 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe

C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zbarsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\SysWOW64\Rundll32.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe

C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe

C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe

C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\AppIntegrator64.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Users\Carie\AppData\Local\Apps\2.0\6ZB2HHCW.7MD\Q93N44AX.5X0\amaz..tion_f2fa081ea2183235_0002.0001_cb34a912a946f839\AmazonCloudDrive.exe

C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe

C:\Users\Carie\AppData\Local\Apps\2.0\6ZB2HHCW.7MD\Q93N44AX.5X0\amaz..tion_f2fa081ea2183235_0002.0001_cb34a912a946f839\LocalServiceJre\bin\AmazonCloudDriveW.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE

Q:\140066.enu\Office14\WINWORDC.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\splwow64.exe

Q:\140066.enu\Office14\OffSpon.EXE

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\notepad.exe

C:\Users\Carie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.


uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uURLSearchHooks: <No Name>: {93a3111f-4f74-4ed8-895e-d9708497629e} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll

uURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll

uURLSearchHooks: SweetPacks A10 Toolbar: {eca6641f-2176-42ba-bdbe-f3e327f8e0af} - C:\Program Files (x86)\SweetPacks_A10\prxtbSwee.dll

mURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll

mURLSearchHooks: SweetPacks A10 Toolbar: {eca6641f-2176-42ba-bdbe-f3e327f8e0af} - C:\Program Files (x86)\SweetPacks_A10\prxtbSwee.dll

mWinlogon: Userinit = userinit.exe,

BHO: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll

BHO: <No Name>: {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\Program Files (x86)\SiteRanker\SiteRank.dll

BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - 

BHO: DownloadTerms: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - C:\Users\Carie\AppData\Local\DownloadTerms\temp.dat

BHO: Toolbar BHO: {312f84fb-8970-4fd3-bddb-7012eac4afc9} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - 

BHO: Search Assistant BHO: {c547c6c2-561b-4169-a2a5-20ba771ca93b} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: SweetPacks A10 Toolbar: {eca6641f-2176-42ba-bdbe-f3e327f8e0af} - C:\Program Files (x86)\SweetPacks_A10\prxtbSwee.dll

TB: InternetHelper3.1 Toolbar: {07CBF788-1359-421B-A4E3-5A8D041B90A3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll

TB: SweetPacks A10 Toolbar: {ECA6641F-2176-42BA-BDBE-F3E327F8E0AF} - C:\Program Files (x86)\SweetPacks_A10\prxtbSwee.dll

TB: VideoDownloadConverter: {48586425-6BB7-4F51-8DC6-38C88E3EBB58} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: VideoDownloadConverter: {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll

TB: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll

TB: SweetPacks A10 Toolbar: {eca6641f-2176-42ba-bdbe-f3e327f8e0af} - C:\Program Files (x86)\SweetPacks_A10\prxtbSwee.dll

uRun: [backgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

mRun: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"

mRun: [Conime] C:\Windows\System32\conime.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [VideoDownloadConverter Search Scope Monitor] "C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zsrchmn.exe" /m=2 /w /h

mRun: [siteRanker] "C:\Program Files (x86)\SiteRanker\SiteRankTray.exe"

mRun: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe

dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"

StartupFolder: C:\Users\Carie\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\AMAZON~1.LNK - C:\Users\Carie\AppData\Local\Apps\2.0\6ZB2HHCW.7MD\Q93N44AX.5X0\amaz..tion_f2fa081ea2183235_0002.0001_cb34a912a946f839\AmazonCloudDrive.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll







TCP: NameServer = 192.168.1.254

TCP: Interfaces\{7CBFA378-26BF-47FC-8F92-A264B67C72F5} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{7CBFA378-26BF-47FC-8F92-A264B67C72F5}\84F6C6964616970294E6E60254870727563737D253 : DHCPNameServer = 68.105.28.16 68.1.18.229

TCP: Interfaces\{7CBFA378-26BF-47FC-8F92-A264B67C72F5}\C416155796E64716 : DHCPNameServer = 4.2.2.1

TCP: Interfaces\{96F74A97-3862-4AFF-947F-C623AA10339E} : DHCPNameServer = 18.0.0.1 18.0.0.3

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - 

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - 

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - 

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - 

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - 

x64-BHO: Updater By SweetPacks: {C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} - 

x64-BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - 

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - 

x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray

x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp

x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [intelliType Pro] "c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"

x64-Run: [intelliPoint] "c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"

x64-Run: [VideoDownloadConverter Home Page Guard 64 bit] "C:\PROGRA~2\VIDEOD~2\bar\1.bin\AppIntegrator64.exe"

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey




x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>

x64-Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - 

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - 

x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - 

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-10-28 55856]

R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2009-9-8 87600]

R1 ElRawDisk;ElRawDisk;C:\Windows\System32\drivers\ElRawDsk.sys [2011-12-31 23464]

R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-1 169624]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-10-28 98208]

R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-8-8 1166848]

R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-5-19 921664]

R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-5-19 995392]

R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-6-3 134928]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]

R2 ioloSystemService;iolo System Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2012-2-17 722616]

R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2013-3-15 395640]

R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2013-1-15 780152]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-10-26 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-10-26 701512]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-10-28 1692480]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-10-28 2656280]

R2 VideoDownloadConverter_4zService;VideoDownloadConverterService;C:\PROGRA~2\VIDEOD~2\bar\1.bin\4zbarsvc.exe [2013-4-29 42504]

R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]

R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-5-19 1335360]

R3 btmaudio;Intel Bluetooth Audio Service;C:\Windows\System32\drivers\btmaud.sys [2011-5-19 51712]

R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-5-19 53248]

R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-7-19 282624]

R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-7-19 59904]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-10-28 317440]

R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2011-5-17 25496]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-10-26 25928]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-10-28 82432]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-10-28 181760]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-10-28 412264]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]

S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-10-28 158976]

S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2011-5-17 34200]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-7-27 340240]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-10-28 250984]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-31 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== File Associations ===============

.

FileExt: .vbe: VBEFile=NOTEPAD.EXE %1

FileExt: .vbs: VBSFile=NOTEPAD.EXE %1

FileExt: .js: JSFile=NOTEPAD.EXE %1

FileExt: .jse: JSEFile=NOTEPAD.EXE %1

FileExt: .wsf: WSFFile=NOTEPAD.EXE %1

.

=============== Created Last 30 ================

.

2013-10-28 22:58:37 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FBE2D5D5-6405-40AE-B556-CC6FB99D576D}\mpengine.dll

2013-10-27 09:34:52 -------- d-----w- C:\Users\Carie\AppData\Roaming\Desk 365

2013-10-27 04:55:21 10280728 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-10-27 03:45:02 -------- d-----w- C:\Users\Carie\AppData\Roaming\Malwarebytes

2013-10-27 03:44:36 -------- d-----w- C:\ProgramData\Malwarebytes

2013-10-27 03:44:35 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-10-27 03:44:35 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-10-27 01:33:31 -------- d-----w- C:\Users\Carie\AppData\Roaming\com.picaboo.Picaboo

2013-10-19 07:53:34 -------- d-----w- C:\Users\Carie\AppData\Local\{715AEF1E-9FE3-439A-B242-2F3ABB1209CF}

2013-10-18 22:38:03 965008 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2013-10-18 22:38:00 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3C333010-21AE-4D16-8A32-535B4019AD79}\gapaengine.dll

2013-10-17 02:29:42 -------- d-----w- C:\Program Files (x86)\SweetPacks_A10

2013-10-17 02:25:46 -------- d-----w- C:\Program Files (x86)\LemurLeap

2013-10-14 19:21:06 -------- d-----w- C:\Windows\System32\ljkb

2013-10-14 19:21:04 -------- d-----w- C:\Windows\SysWow64\jmdp

2013-10-10 16:20:27 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-04 02:56:44 -------- d-----r- C:\Users\Carie\Dropbox

2013-10-04 02:52:17 -------- d-----w- C:\Users\Carie\AppData\Roaming\Individual Software

2013-10-04 02:51:41 -------- d-----w- C:\Users\Carie\AppData\Roaming\Dropbox

2013-10-04 02:47:36 -------- d-----w- C:\ProgramData\Individual Software

2013-10-04 02:46:27 -------- d-----w- C:\Program Files (x86)\ResumeMaker Professional

.

==================== Find3M  ====================

.

2013-10-09 17:22:54 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-09 17:22:54 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll

2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-09-17 17:25:42 1761584 ----a-w- C:\Windows\System32\dmwu.exe

2013-09-17 17:20:02 33792 ----a-w- C:\Windows\System32\ImHttpComm.dll

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-10 01:22:48 773712 ----a-w- C:\Windows\SysWow64\msvcr100.dll

2013-09-10 01:22:48 420944 ----a-w- C:\Windows\SysWow64\msvcp100.dll

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

.

============= FINISH: 10:30:03.62 ===============

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Hi MrCharlie, thank you for your help. Here is my RogueKiller report:

 

 

RogueKiller V8.7.6 _x64_ [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Carie [Admin rights]
Mode : Scan -- Date : 10/29/2013 14:54:55
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 2 ¤¤¤
[sUSP PATH][DLL] rundll32.exe -- C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll [7] -> rundll32.exe KILLED [TermProc]
[sUSP PATH] AmazonCloudDriveW.exe -- C:\Users\Carie\AppData\Local\Apps\2.0\6ZB2HHCW.7MD\Q93N44AX.5X0\amaz..tion_f2fa081ea2183235_0002.0001_cb34a912a946f839\LocalServiceJre\bin\AmazonCloudDriveW.exe [7] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][7][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2884505389-3178047537-1081025572-1001\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][7][x]) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9640423AS +++++
--- User ---
[MBR] 766f35feb751050c1141c93f447de2a9
[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 590375 Mo
User != LL1 ... KO!
--- LL1 ---
[MBR] 2056582c5449f1ca13453e17a19b6961
[bSP] 342a5490cd684cbade419e26fe915b3e : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 590375 Mo
User != LL2 ... KO!
--- LL2 ---
[MBR] 2056582c5449f1ca13453e17a19b6961
[bSP] 342a5490cd684cbade419e26fe915b3e : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 590375 Mo
 
Finished : << RKreport[0]_S_10292013_145455.txt >>
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Please uninstall these from your add/remove programs if possible:

Ask Toolbar

Ask Toolbar Updater

DownloadTerms

SiteRanker

Video Download Converter version 1.0.0.0

VideoDownloadConverter Toolbar

Then...............

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look like this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

 

http://blog.malwarebytes.org/wp-content/uploads/2013/09/PUP-boxes.png <------pic

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Hi again, I ran the adwcleaner and pressed clean button as directed. When it finished, there was a brief error message and then it closed the adwcleaner and didn't generate a report.  I ran it a second time and got the results below; also, there was a RunDLL popup box that appeared, so I attached for you to look at. Not sure what it is.  The results are as follows:

 

 

 

# AdwCleaner v3.010 - Report created 29/10/2013 at 17:55:10
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Carie - CARIE-PC
# Running from : C:\Users\Carie\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Deleted : [x64] HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [extension@FastFreeConverter.com]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.AppServer
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.IBX404
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289663
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3294791
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3316070
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{07CBF788-1359-421B-A4E3-5A8D041B90A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6CE83F03-4DFD-4070-A0A7-C46C82E20971}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7647C824-4E8E-4977-B0BE-45D49BB52E91}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{07CBF788-1359-421B-A4E3-5A8D041B90A3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07CBF788-1359-421B-A4E3-5A8D041B90A3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6CE83F03-4DFD-4070-A0A7-C46C82E20971}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7647C824-4E8E-4977-B0BE-45D49BB52E91}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07CBF788-1359-421B-A4E3-5A8D041B90A3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6CE83F03-4DFD-4070-A0A7-C46C82E20971}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7647C824-4E8E-4977-B0BE-45D49BB52E91}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1A8843BA-3215-48DF-B137-6C93E289A1C6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{959BC514-1AD7-42B7-ADB9-0900B88A4F89}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C9296C76-6212-4EC2-9E58-E376A02EF65A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1C6A07A9-183A-4347-A549-6FC6D2A677B5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{07CBF788-1359-421B-A4E3-5A8D041B90A3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{07CBF788-1359-421B-A4E3-5A8D041B90A3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{07CBF788-1359-421B-A4E3-5A8D041B90A3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{07CBF788-1359-421B-A4E3-5A8D041B90A3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{ECA6641F-2176-42BA-BDBE-F3E327F8E0AF}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{17B10E59-09E1-4C39-A738-6774D7AB7778}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD2049E-E483-4425-8555-8E0775ACB631}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E9469AF-E866-4476-B767-810630F1F6E7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{47700C35-9E3E-4DAD-934C-0CE28A87237C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{716E443D-7CAA-44F1-866B-F45D00E712CC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72063D77-7590-4DA9-A7F8-F5ECAF3632C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7FC87AC5-FA93-476E-A32C-A941229DED0B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\visualbee
Key Deleted : HKCU\Software\InternetHelper3.1
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Lyrics_Monkey
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKCU\Software\AppDataLow\Software\InternetHelper3.1
Key Deleted : HKCU\Software\AppDataLow\Software\SweetPacks_A10
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\Desksvc
Key Deleted : HKLM\Software\eSafeSecControl
Key Deleted : HKLM\Software\Fast Free Converter
Key Deleted : HKLM\Software\Inbox Toolbar
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\V9
Key Deleted : HKLM\Software\visualbee
Key Deleted : HKLM\Software\InternetHelper3.1
Key Deleted : HKLM\Software\SweetPacks_A10
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
Key Deleted : [x64] HKLM\SOFTWARE\Updater By Sweetpacks
Key Deleted : [x64] HKLM\SOFTWARE\wnlt
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Mozilla Firefox v
 
[ File : C:\Users\Carie\AppData\Roaming\Mozilla\Firefox\Profiles\pip6lexv.default\prefs.js ]
 
 
-\\ Google Chrome v
 
[ File : C:\Users\Carie\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
 
*************************
 
AdwCleaner[R0].txt - [19033 octets] - [29/10/2013 17:41:52]
AdwCleaner[R1].txt - [14447 octets] - [29/10/2013 17:53:58]
AdwCleaner[s0].txt - [4761 octets] - [29/10/2013 17:48:03]
AdwCleaner[s1].txt - [13271 octets] - [29/10/2013 17:55:10]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [13332 octets] ##########
 
 
 
 
 
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.10.27.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Carie :: CARIE-PC [administrator]
 
Protection: Enabled
 
10/29/2013 6:05:59 PM
mbam-log-2013-10-29 (18-05-59).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209173
Time elapsed: 6 minute(s), 59 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 
The random sounds have disappeared and when I checked my control panel and under hardware and sounds, there isn't a mystery volume dialer.  My computer is not as sluggish as it was before.  I hope these changes last, but at least I know a great forum for help.
 
Thank you very much MrC!  I can't thank you enough!
 

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Good morning MrC!  Here is my result from RK:

 

 

 

RogueKiller V8.7.6 _x64_ [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Carie [Admin rights]
Mode : Scan -- Date : 10/30/2013 09:07:48
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[sUSP PATH] AmazonCloudDriveW.exe -- C:\Users\Carie\AppData\Local\Apps\2.0\6ZB2HHCW.7MD\Q93N44AX.5X0\amaz..tion_f2fa081ea2183235_0002.0001_cb34a912a946f839\LocalServiceJre\bin\AmazonCloudDriveW.exe [7] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2884505389-3178047537-1081025572-1001\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x]) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][sUSP PATH] HKCU\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-2884505389-3178047537-1081025572-1001\[...]\Run : BackgroundContainer ("C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Carie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x]) -> FOUND

Now click Delete on the right hand column under Options

-------------

That should take care of the error message.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Hi MrC, I ran RogueKiller and deleted the items you described above.  And here are my results from security check:

 

 

 

 Results of screen317's Security Check version 0.99.75  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 10  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

Microsoft Security Essentials   

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 Java 6 Update 38  

 Java version out of Date! 

 Adobe Flash Player 11.9.900.117  

 Adobe Reader XI  

 Google Chrome 30.0.1599.101  

 Google Chrome 30.0.1599.69  

 Google Chrome Extensions...  

````````Process Check: objlist.exe by Laurent````````  

 Microsoft Security Essentials MSMpEng.exe 

 Microsoft Security Essentials msseces.exe 

 Malwarebytes Anti-Malware mbamservice.exe  

 Malwarebytes Anti-Malware mbamgui.exe  

 Malwarebytes' Anti-Malware mbamscheduler.exe   

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 3% 

````````````````````End of Log`````````````````````` 

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 38 <----please uninstall from your add/remove programs

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-------------------------------

A little clean up to do....

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.
 

--------------------

 

If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (also HERE)

Good Luck and Thanks for using the forum, MrC

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Hi MrC,  I completed the last instructions you gave me.  I did find some random noise when pressing my keyboard and I'm having multiple and consecutive notifications that malware bytes successfully blocked access to apotentially malicious website.  Various port locations and ip addresses.  I am including a jpeg of what it's showing.  Does this mean my laptop is still infected?  Thank you again.

post-147361-0-53761200-1383201845_thumb.

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What browser is open when you get the warning??

Please run this scan:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

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~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Hi MrC, sorry I was working and kids sick at home so I apologize about the delay in my reply.  I ran the Malwarebytes anti rootkit twice.  Attached are my logs.  PS I was running Google Chrome when I  had my issues occurring (the outgoing blocks).  Thank you.

 

 

First run:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1007
www.malwarebytes.org
 
Database version: v2013.10.31.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Carie :: CARIE-PC [administrator]
 
10/31/2013 1:36:20 PM
mbar-log-2013-10-31 (13-36-20).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 235821
Time elapsed: 19 minute(s), 10 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 2
Master Boot Record on Drive #0 (Unknown.Rootkit.MBR) -> No action taken.
Physical Sector #1250263460 on Drive #0 (Forged physical sector) -> No action taken.
 
(end)
 
 
 
Second run:
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1007
www.malwarebytes.org
 
Database version: v2013.10.31.08
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Carie :: CARIE-PC [administrator]
 
10/31/2013 6:45:36 PM
mbar-log-2013-10-31 (18-45-36).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 235597
Time elapsed: 1 hour(s), 1 minute(s), 40 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 2
Master Boot Record on Drive #0 (Unknown.Rootkit.MBR) -> Replace on reboot.
Physical Sector #1250263460 on Drive #0 (Forged physical sector) -> Replace on reboot.
 
(end)
 
 
 
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Looks like the MBR was infected, please run this scan to make sure it's been corrected:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    image000q.png

  • Put a checkmark beside loaded modules.

    2012081514h0118.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    19695967.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    67776163.jpg

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    62117367.jpg

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

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replyer1.jpg

MrC

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Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look like this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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