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[SOLVED] Adobe Acrobat won't recognise Brother MFC-5460CN scanner


Ray1
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Grrr! I've spent the last six or so hours today trying to work out why Adobe Acrobat 9 Pro won't recognise my Brother MFC-5460CN scanner. I've been reinstalling software and searching far and wide for solutions, and it was purely by happenstance that I remembered that Anti-Exploit 'protected' Adobe Acrobat. When I uninstalled the program, bingo!, the scanner suddenly appeared. I cannot remember when I last scanned a document, so whether it was the current beta or the previous one that disabled/blocked the scanner ability, I don't know, but please have a look at this.

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No, no alerts, nothing. I simply could not access the scanner and Adobe Acrobat 9 Pro gave an alert saying no scanner recognised. Also, in devices and printers, the printer and fax were listed, but no scanner. I followed numerous internet suggestions, including Brother support, as well as several uninstalls/installs of the Brother software, but nothing solved the problem until I deleted the Anti-Exploit.

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  • 1 month later...

@dognose, when posting a new subject please create a new thread with a subject that's related to your issue. You've posted your question about VLC in a thread about Adobe and Brother printers.

 

As for your issue, it is described in the Known Issues & Conflicts page now:

https://forums.malwarebytes.org/index.php?showtopic=135127

 

Sorry, I misread the title. 

You can delete my previous message and will post it in the link you provided.

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