[SOLVED] Adobe Acrobat won't recognise Brother MFC-5460CN scanner

[Ray1]

Grrr! I've spent the last six or so hours today trying to work out why Adobe Acrobat 9 Pro won't recognise my Brother MFC-5460CN scanner. I've been reinstalling software and searching far and wide for solutions, and it was purely by happenstance that I remembered that Anti-Exploit 'protected' Adobe Acrobat. When I uninstalled the program, bingo!, the scanner suddenly appeared. I cannot remember when I last scanned a document, so whether it was the current beta or the previous one that disabled/blocked the scanner ability, I don't know, but please have a look at this.

[pbust]

Thanks for reporting Ray! We will investigate this asap.

Btw., which version of Anti-Exploit do you have installed? Also what's your OS and architecture (32 or 64 bits)?

[Ray1]

I had the latest Beta installed. But as I said, I can't be certain whether both versions had the same problem, but on further thought, I do believe it is the latest version that caused the issue.

[Ray1]

Oh, and I'm using Windows 7 x64.

[pbust]

Thanks Ray. Do you get a "blocked exploit attempt" popup window when this happens?

Please attach here the following file:

C:\Program Files\Malwarebytes Anti-Exploit\mbae-default.log

[Ray1]

No, no alerts, nothing. I simply could not access the scanner and Adobe Acrobat 9 Pro gave an alert saying no scanner recognised. Also, in devices and printers, the printer and fax were listed, but no scanner. I followed numerous internet suggestions, including Brother support, as well as several uninstalls/installs of the Brother software, but nothing solved the problem until I deleted the Anti-Exploit.

[dognose]

When I am trying to update VCL Player it gives me the message "Exploit Blocked" 

False Positive? O:

[pbust]

@dognose, when posting a new subject please create a new thread with a subject that's related to your issue. You've posted your question about VLC in a thread about Adobe and Brother printers.

 

As for your issue, it is described in the Known Issues & Conflicts page now:

https://forums.malwarebytes.org/index.php?showtopic=135127

[dognose]

@dognose, when posting a new subject please create a new thread with a subject that's related to your issue. You've posted your question about VLC in a thread about Adobe and Brother printers.

 

As for your issue, it is described in the Known Issues & Conflicts page now:

https://forums.malwarebytes.org/index.php?showtopic=135127

 

Sorry, I misread the title. 

You can delete my previous message and will post it in the link you provided.