Jump to content

Repeatedly gets "System just recovered from serious error" and reboots


Recommended Posts

Repeatedly get "System just recovered from serious error" and reboots itself.  This has happened during the last month infrequently (once every few days) until yesterday.  Don't know whether it is hardware or virus.  It will boot in Safe Mode but cannot download web pages even though it says network is up.  Just went through a process of cleaning out viruses (See topic 134385).

 

Link to post
Share on other sites

Hi again,

 

Please download VEW by Vino Rosso  from HERE and save it to your Desktop.


Double-click VEW.exe. to start, Vista and Windows 7 users Right Click and select "Run as Administrator"
Under 'Select log to query...check the boxes for both Application and System.
Under 'Select type to list... select both Error and Critical.
Click the radio button for 'Number of events...Type 10 in the 1 to 20 box.
Then click the Run button.
Notepad will open with the output log. It will take a couple of minutes to generate the log, please be patient.

 

Please post the Output log in your next reply.

 

Kevin

Link to post
Share on other sites

Vino's Event Viewer v01c run on Windows XP in English

Report run at 28/10/2013 12:20:55 PM

 

Note: All dates below are in the format dd/mm/yyyy

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'Application' Log - error Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'Application' Date/Time: 27/10/2013 11:39:57 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:39:50 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:39:50 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:39:44 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:25 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:19 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:19 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:13 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:12 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

Log: 'Application' Date/Time: 27/10/2013 11:38:06 PM

Type: error Category: 0

Event: 11 Source: crypt32

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - error Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 28/10/2013 7:38:25 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 

 

Log: 'System' Date/Time: 28/10/2013 7:37:04 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 

 

Log: 'System' Date/Time: 28/10/2013 7:24:31 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 

 

Log: 'System' Date/Time: 28/10/2013 7:24:16 AM

Type: error Category: 0

Event: 7026 Source: Service Control Manager

The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswTdi aswVmm BHDrvx86 ccSet_N360 eeCtrl Fips intelppm SRTSPX SymIRON SYMTDI 

 

Log: 'System' Date/Time: 28/10/2013 7:23:30 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 

 

Log: 'System' Date/Time: 28/10/2013 7:23:20 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 

 

Log: 'System' Date/Time: 28/10/2013 6:40:13 AM

Type: error Category: 0

Event: 7000 Source: Service Control Manager

The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  

 

Log: 'System' Date/Time: 28/10/2013 6:36:35 AM

Type: error Category: 102

Event: 1003 Source: System Error

Error code 100000d1, parameter1 00000004, parameter2 00000002, parameter3 00000001, parameter4 a735a7bf. 

 

Log: 'System' Date/Time: 28/10/2013 6:32:26 AM

Type: error Category: 0

Event: 7000 Source: Service Control Manager

The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  

 

Log: 'System' Date/Time: 28/10/2013 6:30:04 AM

Type: error Category: 0

Event: 10005 Source: DCOM

DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 
Link to post
Share on other sites

I did everything through Step 4 to get "Clean Boot"

 

I brought it up back into Normal mode and I did get one Serious System Error but the system did not reboot.  So far, so good.   

 

 Vino's Event Viewer v01c run on Windows XP in English

Report run at 28/10/2013 6:41:27 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 27/10/2013 11:39:57 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:39:50 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:39:50 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:39:44 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:25 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:19 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:19 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:13 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:12 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
Log: 'Application' Date/Time: 27/10/2013 11:38:06 PM
Type: error Category: 0
Event: 11 Source: crypt32
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.  
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 28/10/2013 5:42:51 PM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 00000044, parameter1 88a14e20, parameter2 00000d64, parameter3 00000000, parameter4 00000000. 
 
Log: 'System' Date/Time: 28/10/2013 5:36:12 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  
 
Log: 'System' Date/Time: 28/10/2013 5:09:58 PM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 00000044, parameter1 88a14e20, parameter2 00000d64, parameter3 00000000, parameter4 00000000. 
 
Log: 'System' Date/Time: 28/10/2013 5:09:06 PM
Type: error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.  
 
Log: 'System' Date/Time: 28/10/2013 5:09:02 PM
Type: error Category: 0
Event: 10005 Source: DCOM
DCOM got error "%1058" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE} 
 
Log: 'System' Date/Time: 28/10/2013 5:07:16 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  
 
Log: 'System' Date/Time: 28/10/2013 5:03:32 PM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 1000008e, parameter1 c0000005, parameter2 a7cba217, parameter3 a615e91c, parameter4 00000000. 
 
Log: 'System' Date/Time: 28/10/2013 5:00:16 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  
 
Log: 'System' Date/Time: 28/10/2013 4:53:53 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  
 
Log: 'System' Date/Time: 28/10/2013 4:47:33 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.  
Link to post
Share on other sites

When you run a clean boot (all non MS services stopped) and then revert back to normal mode (all non MS services started) nothing is fixed or altered. The idea of a clean boot is to prove a point. If the issue is stopped in a clean boot state it proves a non MS service is at fault.

Once we know a non MS service is at fault it then a process of elimination to find the problem service...

 

The following is the instructions for XP :-

 

Clean boot XP.

 

Click Start, click Run, type msconfig, and then click OK.

 

The System Configuration Utility dialog box is displayed.

 

We now need to configure selective startup options:

 

  • In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
  • Click to clear the Process SYSTEM.INI File check box.
  • Click to clear the Process WIN.INI File check box.
  • Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
  • Click the Services tab.
  • Click to select the Hide All Microsoft Services check box.
  • Click Disable All, and then click OK. this will disable none MS services.
  • When you are prompted, click Restart to restart the computer.

 

When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

 

If the clean boot fixes the issue do the following:

 

Repeat as above, ensure all MS services are hidden, enable half of the non MS services then re-boot. If the issue does not return do exactly the same again, this time only enable the bottom half of non MS services.

If the issue returns we know the issue is in the bottom half, so you now repeat again but only enable half of the bottom half. Keep doing that until you isolate the rogue sevice.

 

Let me know how you get on, I know it is a laborious task but it will locate the issue. Obviously if the issue happens with the initial clean boot we`ll have to think again....

 

To return your computer to a Normal startup mode when complete, follow these steps:

 

  • Open msconfig...
  • On the General tab, click Normal Startup - load all device drivers and services, and then click OK.
  • When you are prompted, click Restart.

Link to post
Share on other sites

If you do not have the problem by logic there is nothing to fix. Run the following:

 

Download and install CCleaner from here:

 

] Ensure to select Slim version. (No Toolbar)

 

 Then select the items you wish to clean up.

 

In the Windows Tab:

 


    Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
    Clean all the entries in the "Windows Explorer" section.
    Clean all entries in the "System" section.
    Clean all entries in the "Advanced" section.
    Clean any others that you choose.
    Make sure "Wipe free space" is unticked, this will dramatically increase scan time if selected.

 

 

In the Applications Tab


     Clean all except cookies in the Firefox/Mozilla section if you use it.
     Clean all in the Opera section if you use it.
     Clean Sun Java in the Internet Section.
     Clean any others that you choose.    

 

4. Click the "Run Cleaner" button.

5. A pop up box will appear advising this process will permanently delete files from your system.

6. Click "OK" and it will scan and clean your system.

7. Click "exit" when done.

 

CCleaner is an excellent Utility and well worth keeping, bottom left hand corner of main interface is link "Online Help" use that link to get the full instructions for this very handy application.

 

When that completes run CCleaner again, select the "Registry" tab > scan for issues > fix selected issues. Save a back up. Reboot when finished.

 

All you can do is see if the error returns...

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.