Jump to content

FBI virus - computer not working in safe mode


Recommended Posts

I need help.

I can't boot to safe mode, I can only boot to normal mode.

Here is my FRST log.

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-10-2013 01
Ran by SYSTEM on MININT-SQ75U37 on 27-10-2013 16:42:20
Running from K:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [hpsysdrv] - C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM\...\Run: [smartMenu] - C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [568888 2010-01-18] ()
HKLM\...\Run: [AS2014] - C:\ProgramData\Dav3XDgV\Dav3XDgV.exe [659056 2013-10-14] ()
HKLM\...\Winlogon: [userinit] userinit.exe,C:\ProgramData\Dav3XDgV\Dav3XDgV.exe -sm,
HKLM-x32\...\Run: [PDF Complete] - C:\Program Files (x86)\PDF Complete\pdfsty.exe [563736 2009-10-14] (PDF Complete Inc)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe [54576 2008-12-08] (Hewlett-Packard)
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [Norton Online Backup] - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)
HKLM-x32\...\Run: [startCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-03-09] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [Maps4PC_0c Browser Plugin Loader] - C:\Program Files (x86)\Maps4PC_0c\bar\1.bin\0cbrmon.exe [30096 2011-09-15] (VER_COMPANY_NAME)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKU\Default\...\Run: [HPAdvisorDock] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe [1715768 2010-09-28] (Hewlett-Packard)
HKU\Default User\...\Run: [HPAdvisorDock] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe [1715768 2010-09-28] (Hewlett-Packard)
HKU\Roy Martin\...\Run: [HPAdvisorDock] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe [1715768 2010-09-28] (Hewlett-Packard)
HKU\Roy Martin\...\Run: [msnmsgr] - C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe [3883856 2009-07-26] (Microsoft Corporation)
HKU\Roy Martin\...\Run: [AS2014] - C:\ProgramData\Dav3XDgV\Dav3XDgV.exe [659056 2013-10-14] ()
HKU\Roy Martin\...\Run: [dcomutil] - rundll32 "C:\Users\ROYMAR~1\AppData\Local\Temp\msdtdVol.dll",CreateProcessNotify <===== ATTENTION
HKU\Roy Martin\...\Run: [dpnslwiz] - rundll32 "C:\Users\ROYMAR~1\AppData\Local\Temp\msdtdVol64.dll",CreateProcessNotify <===== ATTENTION
 
==================== Services (Whitelisted) =================
 
S2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [365568 2011-03-09] (Advanced Micro Devices, Inc.)
S2 Maps4PC_0cService; C:\PROGRA~2\MAPS4P~2\bar\1.bin\0cbarsvc.exe [42504 2011-09-15] (COMPANYVERS_NAME)
S2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [138272 2012-06-15] (Symantec Corporation)
S2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)
S2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [635416 2009-10-14] (PDF Complete Inc)
 
==================== Drivers (Whitelisted) ====================
 
S1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [1388120 2013-01-15] (Symantec Corporation)
S1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [167072 2012-06-06] (Symantec Corporation)
S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2012-08-27] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-12-05] (Symantec Corporation)
S1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\IPSDefs\20130124.001\IDSvia64.sys [513184 2012-12-04] (Symantec Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20130125.016\ENG64.SYS [126192 2013-01-19] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20130125.016\EX64.SYS [2087664 2013-01-19] (Symantec Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1309000.009\SRTSP64.SYS [737952 2012-07-05] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NISx64\1309000.009\SRTSPX64.SYS [37536 2012-07-05] (Symantec Corporation)
S0 SymDS; C:\Windows\System32\drivers\NISx64\1309000.009\SYMDS64.SYS [451192 2011-07-25] (Symantec Corporation)
S0 SymEFA; C:\Windows\System32\drivers\NISx64\1309000.009\SYMEFA64.SYS [1129120 2012-05-21] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [175736 2012-03-23] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [190072 2012-04-17] (Symantec Corporation)
S1 SymNetS; C:\Windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [405624 2012-04-17] (Symantec Corporation)
S3 AODDriver4.0; \??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [x]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2013-10-27 16:41 - 2013-10-27 16:41 - 00000000 ____D C:\FRST
2013-10-26 05:09 - 2013-10-27 11:24 - 00001668 _____ C:\Users\Roy Martin\Desktop\Antivirus Security Pro.lnk
2013-10-26 05:09 - 2013-10-27 11:24 - 00000118 _____ C:\Users\Roy Martin\Desktop\Antivirus Security Pro support.url
2013-10-14 16:55 - 2013-10-14 17:03 - 00000000 ____D C:\ProgramData\Dav3XDgV
2013-10-14 16:54 - 2013-10-14 16:54 - 00659056 _____ C:\Users\Roy Martin\Downloads\security_cleaner.exe
2013-10-14 16:54 - 2013-10-14 16:54 - 00659056 _____ C:\Users\Roy Martin\Downloads\security_cleaner (1).exe
2013-10-12 17:57 - 2013-09-22 15:27 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-10-12 17:57 - 2013-09-22 15:27 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-10-12 17:57 - 2013-09-22 15:27 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-10-12 17:57 - 2013-09-22 15:27 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-10-12 17:57 - 2013-09-22 15:27 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-10-12 17:57 - 2013-09-22 15:27 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-10-12 17:57 - 2013-09-22 14:55 - 00051712 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-10-12 17:57 - 2013-09-22 14:54 - 02647552 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-10-12 17:57 - 2013-09-22 14:54 - 00603136 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-10-12 17:57 - 2013-09-22 14:54 - 00526336 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-10-12 17:57 - 2013-09-22 14:54 - 00136704 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-10-12 17:57 - 2013-09-22 14:54 - 00067072 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-10-12 17:57 - 2013-09-22 14:54 - 00039936 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-10-12 17:57 - 2013-09-20 19:38 - 02706432 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-10-12 17:57 - 2013-09-20 19:30 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-10-12 17:57 - 2013-09-20 18:48 - 00089600 _____ (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-12 17:57 - 2013-09-20 18:39 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-10-12 17:56 - 2013-09-22 15:28 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-10-12 17:56 - 2013-09-22 15:28 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-10-12 17:56 - 2013-09-22 15:27 - 14335488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-10-12 17:56 - 2013-09-22 15:27 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-10-12 17:56 - 2013-09-22 15:27 - 02876928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-10-12 17:56 - 2013-09-22 15:27 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-10-12 17:56 - 2013-09-22 15:27 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-10-12 17:56 - 2013-09-22 14:55 - 02241024 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-10-12 17:56 - 2013-09-22 14:55 - 01365504 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-10-12 17:56 - 2013-09-22 14:54 - 19252224 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-10-12 17:56 - 2013-09-22 14:54 - 15404544 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-10-12 17:56 - 2013-09-22 14:54 - 03959296 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-10-12 17:56 - 2013-09-22 14:54 - 00855552 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-10-12 17:56 - 2013-09-22 14:54 - 00053248 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-10-12 17:45 - 2013-09-13 17:10 - 00497152 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\afd.sys
2013-10-12 17:45 - 2013-09-07 18:30 - 01903552 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-10-12 17:45 - 2013-09-07 18:27 - 00327168 _____ (Microsoft Corporation) C:\Windows\System32\mswsock.dll
2013-10-12 17:45 - 2013-09-07 18:03 - 00231424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mswsock.dll
2013-10-12 17:45 - 2013-08-28 18:17 - 05549504 _____ (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-10-12 17:45 - 2013-08-28 18:13 - 00878080 _____ (Microsoft Corporation) C:\Windows\System32\advapi32.dll
2013-10-12 17:45 - 2013-08-27 17:21 - 03155968 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-10-12 17:45 - 2013-07-12 02:41 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbcir.sys
2013-10-12 17:45 - 2013-07-04 04:57 - 00259584 _____ (Microsoft Corporation) C:\Windows\System32\WebClnt.dll
2013-10-12 17:45 - 2013-07-04 04:50 - 00633856 _____ (Microsoft Corporation) C:\Windows\System32\comctl32.dll
2013-10-12 17:45 - 2013-07-04 04:50 - 00102400 _____ (Microsoft Corporation) C:\Windows\System32\davclnt.dll
2013-10-12 17:45 - 2013-07-04 03:57 - 00205824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2013-10-12 17:45 - 2013-07-04 03:51 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2013-10-12 17:45 - 2013-07-04 03:50 - 00530432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comctl32.dll
2013-10-12 17:45 - 2013-07-04 02:11 - 00140800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\mrxdav.sys
2013-10-12 17:45 - 2013-07-02 20:40 - 00042496 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbscan.sys
2013-10-12 17:45 - 2013-07-02 20:05 - 00076800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidclass.sys
2013-10-12 17:45 - 2013-07-02 20:05 - 00032896 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidparse.sys
2013-10-12 17:45 - 2013-06-25 14:55 - 00785624 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\Wdf01000.sys
2013-10-12 17:45 - 2013-06-05 21:50 - 00041472 _____ (Microsoft Corporation) C:\Windows\System32\lpk.dll
2013-10-12 17:45 - 2013-06-05 21:49 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\fontsub.dll
2013-10-12 17:45 - 2013-06-05 21:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\System32\dciman32.dll
2013-10-12 17:45 - 2013-06-05 21:47 - 00046080 _____ (Adobe Systems) C:\Windows\System32\atmlib.dll
2013-10-12 17:45 - 2013-06-05 20:57 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2013-10-12 17:45 - 2013-06-05 20:51 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2013-10-12 17:45 - 2013-06-05 20:50 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2013-10-12 17:45 - 2013-06-05 19:30 - 00368128 _____ (Adobe Systems Incorporated) C:\Windows\System32\atmfd.dll
2013-10-12 17:45 - 2013-06-05 19:01 - 00295424 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2013-10-12 17:45 - 2013-06-05 19:01 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2013-10-12 17:44 - 2013-08-28 18:16 - 01732032 _____ (Microsoft Corporation) C:\Windows\System32\ntdll.dll
2013-10-12 17:44 - 2013-08-28 18:16 - 00859648 _____ (Microsoft Corporation) C:\Windows\System32\tdh.dll
2013-10-12 17:44 - 2013-08-28 18:16 - 00243712 _____ (Microsoft Corporation) C:\Windows\System32\wow64.dll
2013-10-12 17:44 - 2013-08-28 17:51 - 03969472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2013-10-12 17:44 - 2013-08-28 17:51 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2013-10-12 17:44 - 2013-08-28 17:50 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2013-10-12 17:44 - 2013-08-28 17:50 - 00619520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll
2013-10-12 17:44 - 2013-08-28 17:50 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-10-12 17:44 - 2013-08-28 17:48 - 00640512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll
2013-10-12 17:44 - 2013-08-28 16:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-10-12 17:44 - 2013-08-28 16:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-10-12 17:44 - 2013-08-28 16:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-10-12 17:44 - 2013-08-28 16:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-10-12 17:44 - 2013-08-27 17:12 - 00461312 _____ (Microsoft Corporation) C:\Windows\System32\scavengeui.dll
2013-10-12 17:44 - 2013-08-01 04:09 - 00983488 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys
2013-10-12 17:44 - 2013-07-20 02:33 - 00124112 _____ (Microsoft Corporation) C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-12 17:44 - 2013-07-20 02:33 - 00102608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
 
==================== One Month Modified Files and Folders =======
 
2013-10-27 16:41 - 2013-10-27 16:41 - 00000000 ____D C:\FRST
2013-10-27 12:08 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-10-27 12:08 - 2009-07-13 20:51 - 00108397 _____ C:\Windows\setupact.log
2013-10-27 11:57 - 2013-02-11 12:35 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-10-27 11:56 - 2009-07-13 20:45 - 00015792 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-27 11:56 - 2009-07-13 20:45 - 00015792 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-27 11:24 - 2013-10-26 05:09 - 00001668 _____ C:\Users\Roy Martin\Desktop\Antivirus Security Pro.lnk
2013-10-27 11:24 - 2013-10-26 05:09 - 00000118 _____ C:\Users\Roy Martin\Desktop\Antivirus Security Pro support.url
2013-10-27 11:24 - 2011-10-05 04:10 - 00000000 ____D C:\Users\Roy Martin\Tracing
2013-10-27 11:24 - 2010-12-31 07:55 - 00000902 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-10-26 07:02 - 2012-02-01 15:51 - 00000352 _____ C:\Windows\Tasks\HPCeeScheduleForRoy Martin.job
2013-10-26 07:02 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache
2013-10-26 06:10 - 2010-12-31 07:56 - 00002145 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-10-26 06:10 - 2010-12-31 07:55 - 00000906 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-10-26 05:41 - 2009-07-13 21:13 - 00727334 _____ C:\Windows\System32\PerfStringBackup.INI
2013-10-18 13:58 - 2011-11-08 18:35 - 00000000 _____ C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt
2013-10-18 13:58 - 2010-12-29 04:48 - 00000052 _____ C:\Windows\SysWOW64\DOErrors.log
2013-10-14 17:03 - 2013-10-14 16:55 - 00000000 ____D C:\ProgramData\Dav3XDgV
2013-10-14 17:03 - 2010-08-14 18:41 - 01168451 _____ C:\Windows\WindowsUpdate.log
2013-10-14 16:54 - 2013-10-14 16:54 - 00659056 _____ C:\Users\Roy Martin\Downloads\security_cleaner.exe
2013-10-14 16:54 - 2013-10-14 16:54 - 00659056 _____ C:\Users\Roy Martin\Downloads\security_cleaner (1).exe
2013-10-14 16:01 - 2010-12-31 07:55 - 00003902 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-10-14 16:01 - 2010-12-31 07:55 - 00003650 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-10-14 09:08 - 2010-12-29 04:47 - 00000000 ____D C:\Users\Roy Martin\AppData\Roaming\HP Support Assistant
2013-10-14 09:08 - 2010-12-29 04:42 - 00000000 ____D C:\Users\Roy Martin\AppData\Roaming\HpUpdate
2013-10-14 08:58 - 2009-07-13 20:45 - 00287552 _____ C:\Windows\System32\FNTCACHE.DAT
2013-10-14 08:55 - 2012-05-31 13:07 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-10-14 08:55 - 2012-05-31 13:07 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2013-10-12 17:57 - 2013-02-11 12:35 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-10-12 17:57 - 2013-02-11 12:34 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-10-12 17:57 - 2011-09-22 03:37 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-10-12 17:51 - 2013-08-14 07:34 - 00000000 ____D C:\Windows\System32\MRT
2013-10-12 17:51 - 2010-12-27 10:21 - 80541720 _____ (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-10-03 06:48 - 2012-02-01 15:51 - 00003216 _____ C:\Windows\System32\Tasks\HPCeeScheduleForRoy Martin
 
Some content of TEMP:
====================
C:\Users\Roy Martin\AppData\Local\Temp\Extract.exe
C:\Users\Roy Martin\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\Roy Martin\AppData\Local\Temp\HPHelpUpdater.exe
C:\Users\Roy Martin\AppData\Local\Temp\msdtdVol.dll
C:\Users\Roy Martin\AppData\Local\Temp\msdtdVol64.dll
C:\Users\Roy Martin\AppData\Local\Temp\Resource.exe
C:\Users\Roy Martin\AppData\Local\Temp\sp49905.exe.exe
C:\Users\Roy Martin\AppData\Local\Temp\SP50177.exe
C:\Users\Roy Martin\AppData\Local\Temp\SP51956.exe
C:\Users\Roy Martin\AppData\Local\Temp\sp52594.exe.exe
C:\Users\Roy Martin\AppData\Local\Temp\SP53263.exe
C:\Users\Roy Martin\AppData\Local\Temp\sp53904.exe
C:\Users\Roy Martin\AppData\Local\Temp\sp54931.exe
C:\Users\Roy Martin\AppData\Local\Temp\sp58915.exe
C:\Users\Roy Martin\AppData\Local\Temp\UninstallHPSA.exe
C:\Users\Roy Martin\AppData\Local\Temp\UninstallHPTCA.exe
 
 
==================== Known DLLs (Whitelisted) ================
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
==================== EXE ASSOCIATION =====================
 
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
 
==================== Restore Points  =========================
 
 
==================== Memory info =========================== 
 
Percentage of memory in use: 17%
Total physical RAM: 5887.29 MB
Available physical RAM: 4867.24 MB
Total Pagefile: 5885.43 MB
Available Pagefile: 4967.04 MB
Total Virtual: 8192 MB
Available Virtual: 8191.86 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:686.46 GB) (Free:631.46 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive e: (HP_RECOVERY) (Fixed) (Total:12.08 GB) (Free:1.48 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive k: (KINGSTON) (Removable) (Total:7.45 GB) (Free:2.2 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (SYSTEM) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[system with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 699 GB) (Disk ID: 72C889BB)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=686 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=12 GB) - (Type=07 NTFS)
 
========================================================
Disk: 5 (MBR Code: Windows XP) (Size: 7 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=7 GB) - (Type=0C)
 
 
LastRegBack: 2013-10-26 06:08
 
==================== End Of Log ============================
Link to post
Share on other sites

OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........run MBAR

If not...rescan with FRST and post the new log

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

Link to post
Share on other sites

Ok I ran FRST64 and pressed the FIX button using the fix you supplied to me. I attached the fixlog.txt here.

 

The PC was then able to boot to safe mode, great! Thanks :-)

 

Then I ran MBAR, it updated successfully, then MBAR started its scan.

Now it seems stuck in the scan process. It scanned dirive0 then scanned drive5, it says "done!" at the bottom, but the next button is washed out. the only button that looks active is the CANCEL button. It's been sitting here for over an hour and I dont see any new scan progress.

 

Any ideas?

Fixlog.txt

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.