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Rootkit, Trojan disappear??


KMW
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I previously posted in this forum about problems I was having with a rootkit and Trojan which MBAM could detect but not remove. I was advised to reformat by Extremeboy, so I've been getting all the necessary discs as well as saving my files on an external hard drive. But I noticed something weird: when I now run MBAM it is no longer detecting the two viruses! Now I haven't taken any action to try to remove them, so I am wondering what happened? I can't imagine they just disappeared. Or is it that MBAM can no longer detect them? I still plan to do the reformat, but I find this puzzling. I'm posting the log I first posted here, and then the new log. If anyone has any ideas I'd be glad to hear them.

ORIGINAL LOG:

Malwarebytes' Anti-Malware 1.34

Database version: 1878

Windows 5.1.2600 Service Pack 3

3/20/2009 2:12:38 PM

mbam-log-2009-03-20 (14-12-19)post reboot

Scan type: Full Scan (C:\|F:\|H:\|)

Objects scanned: 169956

Time elapsed: 35 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> No action taken.

C:\WINDOWS\system32\kwave.sys (Trojan.Agent) -> No action taken.

LATEST LOG:

Malwarebytes' Anti-Malware 1.35

Database version: 1935

Windows 5.1.2600 Service Pack 3

4/2/2009 6:36:11 PM

mbam-log-2009-04-02 (18-36-11).txt

Scan type: Full Scan (C:\|F:\|)

Objects scanned: 160836

Time elapsed: 28 minute(s), 4 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

Well not sure what other AV software or Security software you're running and / or if this Malware was able to cloak itself even further.

Its up to you, we can scan and find more information and possibly clean it but if you're going to FDISK/FORMAT/RE-INSTALL then not much since in doing that.

Let us know. IF you do want to try and locate or remove it then please follow the steps below.

STEP 01

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

STEP 02

Download
DDS
and save it to your desktop

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click
dds.scr
to run the tool.

When done, the
DDS.txt
will open.

Click Yes at the next prompt for Optional Scan.
    When done, DDS will open two (2) logs:

  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply:
    DDS.txt
    and
    Attach.txt

STEP 03

    Please create a BOOTLOG
  • Restart the computer and press F8 when Windows start booting. This will bring up the startup options.
  • Select "Enable Boot Logging" option and press enter.
  • Windows prompts you to select a Windows Installation (even if there is only one windows installation)
  • This boots windows normally and creates a boot log named ntbtlog.txt and saves it to C:\Windows
    If you're already running inside Windows you can enable it the following way.
  • Click on START - RUN and type in MSCONFIG go to the BOOT.INI tab and place a check mark by /BOOTLOG
  • Click on OK and you will be prompted to RESTART Windows. Please do restart now.
  • After Windows restarts open the file C:\Windows\ntbtlog.txt with Notepad
  • From the Edit menu choose Select All then Edit, COPY and post that back on your next reply.
  • NOTE: If the file is over about 150 lines or so then DELETE the C:\Windows\ntbtlog.txt file and restart the computer and post the NEW one it creates.
  • NOTE: Vista users can type in the Search and it will show on the menu, then Right click and choose Run as Adminsitrator
  • The tab is called BOOT on Vista. Then choose Boot log

STEP 04

RootRepeal - Rootkit Detector

  • Please download the following tool:
    RootRepeal - Rootkit Detector
  • Direct download link is here:
    RootRepeal.rar

  • If you don't already have a program to open a .RAR compressed file you can download a trial version from here:
    WinRAR

  • Extract the program file to a new folder such as
    C:\RootRepeal

  • Run the program
    RootRepeal.exe
    and go to the
    REPORT
    tab and click on the
    Scan
    button

  • Select
    ALL
    of the checkboxes and then click
    OK
    and it will start scanning your system.

  • If you have multiple drives you only need to check the C: drive or the one Windows is installed on.

  • When done, click on
    Save Report

  • Save it to the same location where you ran it from, such as
    C:\RootRepeal

  • Save it as
    your_name_rootrepeal.txt
    - where your_name is your
    forum name

  • This makes it more easy to track who the log belongs to.

  • Then open that log and select all and copy/paste it back on your next reply please.

  • Quit the RootRepeal program.

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Please post a status update on this.

Thanks

I am posting the ComboFix and HiJackThis logs. One note: when I first started having problems with the computer, a Malware tech asked me to download ComboFix, and we could never get it to download to the machine. So I was surprised it actually downloaded this time.

ComboFix 09-04-04.01 - Karen 2009-04-05 9:25:46.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1625 [GMT -7:00]

Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2009-03-05 to 2009-04-05 )))))))))))))))))))))))))))))))

.

2009-04-01 07:26 . 2009-01-09 12:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\windows\system32\XPSViewer

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\Reference Assemblies

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\MSBuild

2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll

2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 -----c--- c:\windows\system32\dllcache\xpssvcs.dll

2009-03-31 16:36 . 2008-07-06 03:50 597,504 -----c--- c:\windows\system32\dllcache\printfilterpipelinesvc.exe

2009-03-31 16:36 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll

2009-03-31 16:36 . 2008-07-06 05:06 575,488 -----c--- c:\windows\system32\dllcache\xpsshhdr.dll

2009-03-31 16:36 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll

2009-03-31 16:36 . 2008-07-06 05:06 89,088 -----c--- c:\windows\system32\dllcache\filterpipelineprintproc.dll

2009-03-20 23:40 . 2009-03-20 23:40 127 --a------ c:\windows\system32\MRT.INI

2009-03-20 11:57 . 2009-03-20 11:57 <DIR> d-------- c:\program files\Trend Micro

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iTunes

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iPod

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}

2009-03-19 10:40 . 2009-03-19 10:40 <DIR> d-------- c:\program files\Bonjour

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-04-05 16:27 7,304 ----a-w c:\windows\TMP0001.TMP

2009-04-03 20:12 --------- d-----w c:\documents and settings\Karen\Application Data\Canon

2009-03-28 18:23 --------- d-----w c:\program files\Malwarebytes' Anti-Malware

2009-03-26 23:49 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys

2009-03-26 23:49 15,504 ----a-w c:\windows\system32\drivers\mbam.sys

2009-03-19 17:40 --------- d-----w c:\program files\Common Files\Apple

2009-03-08 16:14 --------- d-----w c:\documents and settings\Karen\Application Data\U3

2009-02-24 16:57 --------- d-----w c:\program files\QuickTime

2009-02-21 23:30 --------- d-----w c:\program files\Microsoft Silverlight

2009-02-12 18:59 --------- d-----w c:\program files\Panda Security

2009-02-11 01:47 --------- d-----w c:\program files\City of Heroes

2009-02-06 04:01 --------- d-----w c:\program files\Java

2008-04-10 04:03 59,782,440 ----a-w c:\program files\iTunesSetup.exe

2008-12-31 20:35 6,959 --sha-w c:\windows\system32\gizilalu.dll

2008-12-31 20:35 6,969 --sha-w c:\windows\system32\sazujimo.dll

2008-09-13 15:54 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091320080914\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-16 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Launch LCDMon"="c:\program files\Common Files\Logitech\LCD Manager\lcdmon.exe" [2006-07-18 549376]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-15 13680640]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-15 86016]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-05 136600]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-03-26 401040]

"nwiz"="nwiz.exe" [2009-01-15 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2008-04-25 118784]

[HKLM\~\startupfolder\C:^Documents and Settings^Karen^Start Menu^Programs^Startup^Sprint media monitor.lnk]

path=c:\documents and settings\Karen\Start Menu\Programs\Startup\Sprint media monitor.lnk

backup=c:\windows\pss\Sprint media monitor.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]

--------- 2005-10-31 11:51 57344 c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]

--a------ 2004-08-10 05:04 59392 c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

--a------ 2009-03-12 20:56 342312 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\itype]

--a------ 2007-08-31 12:13 988584 c:\program files\Microsoft IntelliType Pro\itype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

--a------ 2008-04-13 17:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]

--a------ 2009-01-15 08:19 13680640 c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]

--a------ 2009-01-15 08:19 86016 c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

--a------ 2009-01-05 16:18 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

--a------ 2008-04-16 19:56 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]

--------- 2000-05-11 02:00 90112 c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\kmw_run.exe]

--a------ 2002-12-23 11:02 102400 c:\windows\system32\kmw_run.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]

--a------ 2009-01-15 08:19 1657376 c:\windows\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\P17Helper]

-ra------ 2005-05-03 04:38 64512 c:\windows\system32\P17.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"TapiSrv"=3 (0x3)

"Schedule"=2 (0x2)

"lanmanworkstation"=2 (0x2)

"lanmanserver"=2 (0x2)

"CryptSvc"=3 (0x3)

"NVSvc"=2 (0x2)

"nSvcIp"=2 (0x2)

"ForceWare Intelligent Application Manager (IAM)"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=

"c:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=

"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=

"c:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-01-02 179856]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-01-02 15504]

.

Contents of the 'Scheduled Tasks' folder

2008-09-21 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-28 c:\windows\Tasks\Malwarebytes' Scheduled Update for Karen.job

- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-03-26 16:49]

2008-04-08 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job

- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 12:13]

.

- - - - ORPHANS REMOVED - - - -

HKLM-Run-Launch LGDCore - c:\program files\Common Files\Logitech\G-series Software\LGDCore.exe

MSConfigStartUp-CPMd7bd2bec - c:\windows\system32\kuzeyogi.dll

MSConfigStartUp-ISTray - c:\program files\Spyware Doctor\pctsTray.exe

MSConfigStartUp-maviyigeya - c:\windows\system32\lesufuya.dll

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000

LSP: %SYSTEMROOT%\system32\nvappfilter.dll

FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3s8kts0g.default\

FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-04-05 09:28:18

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1123561945-746137067-682003330-1003\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]

"??"=hex:d8,56,b3,9b,5a,aa,7d,51,fb,7e,cb,48,ac,f1,f3,41,c9,b4,79,ad,7f,95,31,

10,68,ff,bd,e3,47,ce,25,b2,32,73,55,36,2c,11,c9,e5,95,62,b0,7d,a2,db,b2,97,\

"??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(956)

c:\windows\system32\nvappfilter.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\ehome\ehRecvr.exe

c:\windows\ehome\ehSched.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\system32\nvsvc32.exe

c:\windows\system32\rundll32.exe

c:\windows\system32\dllhost.exe

c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

c:\program files\iPod\bin\iPodService.exe

c:\windows\system32\wscntfy.exe

.

**************************************************************************

.

Completion time: 2009-04-05 9:30:24 - machine was rebooted

ComboFix-quarantined-files.txt 2009-04-05 16:30:22

Pre-Run: 84,988,997,632 bytes free

Post-Run: 85,186,883,584 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

195 --- E O F --- 2009-04-02 14:45:43

________________________________________________________________________________

_____________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:33:48 AM, on 4/5/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\notepad.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--

End of file - 4758 bytes

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  • Root Admin

Well first off let's return the system back to normal startup.

Please click on START - RUN and type in MSCONFIG and choose NORMAL STARTUP

Then restart the computer and run this scan.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

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OK, here's the MBAM log, came back clean again:

Malwarebytes' Anti-Malware 1.35

Database version: 1943

Windows 5.1.2600 Service Pack 3

4/5/2009 9:40:44 PM

mbam-log-2009-04-05 (21-40-44).txt

Scan type: Quick Scan

Objects scanned: 70640

Time elapsed: 1 minute(s), 22 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

_________________________________________________________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:42:22 PM, on 4/5/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

C:\WINDOWS\system32\Rundll32.exe

C:\WINDOWS\system32\kmw_run.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\system32\KMW_SHOW.EXE

C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Sprint Instinct Applications\MEMonitor.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: Sprint media monitor.lnk = C:\WINDOWS\RM.exe

O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--

End of file - 6118 bytes

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  • Root Admin

Did you reset MSCONFIG back to Normal Startup?

Where are the other logs from DDS, BOOTLOG, and Root Repeal?

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java
    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup217.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 13.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 13 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u13-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer
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Did you reset MSCONFIG back to Normal Startup?

Where are the other logs from DDS, BOOTLOG, and Root Repeal?

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.

  • From the drop-down menu, choose English and click on Select.

  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.

  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.

  • A logfile will pop up. Please save it to a convenient location and post it back when you reply

    Then look for the following Java folders and if found delete them.

    C:\Program Files\Java

    C:\Program Files\Common Files\Java

    C:\Documents and Settings\All Users\Application Data\Java

    C:\Documents and Settings\All Users\Application Data\Sun\Java

    C:\Documents and Settings\username\Application Data\Java

    C:\Documents and Settings\username\Application Data\Sun\Java

  • Download and install CCleaner

  • CCleaner

  • Double-click on the downloaded file "ccsetup217.exe" and install the application.

  • Keep the default installation folder "C:\Program Files\CCleaner"

  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"

  • Click finish when done and close ALL PROGRAMS

  • Start the CCleaner program.

  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)

  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"

  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files

  • Click on Run Cleaner button on the bottom right side of the program.

  • Click OK to any prompts

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 13.

  • Go to http://java.sun.com/javase/downloads/index.jsp

  • Go to Java Runtime Environment (JRE) 6 Update 13 about half way down the page and click on the Download button.

  • In Platform box choose Windows.

  • Check the box to Accept License Agreement and click Continue.

  • Click on Windows Offline Installation, click on the link under it which says jre-6u13-windows-i586-p.exe and save the downloaded file to your desktop.

  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.

  • Uncheck the Toolbar button (unless you want the toolbar)

  • Reboot your computer

I did reset MSCONFIG back to normal. Sorry I did not run the other logs, I thought you wanted me to do one step and then post. I've run the rest, as well as removed and reloaded Java, and run CCleaner. I will post the logs in multiple messages.

DDS:

DS (Ver_09-03-16.01) - NTFSx86

Run by Karen at 9:13:21.42 on Mon 04/06/2009

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1614 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\system32\Rundll32.exe

C:\WINDOWS\system32\kmw_run.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\WINDOWS\system32\KMW_SHOW.EXE

C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

C:\Program Files\Sprint Instinct Applications\MEMonitor.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Documents and Settings\Karen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

mRun: [Launch LCDMon] "c:\program files\common files\logitech\lcd manager\lcdmon.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

mRun: [updReg] c:\windows\UpdReg.EXE

mRun: [P17Helper] Rundll32 P17.dll,P17Helper

mRun: [kmw_run.exe] kmw_run.exe

mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

StartupFolder: c:\docume~1\karen\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

LSP: %SYSTEMROOT%\system32\nvappfilter.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab

DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\karen\applic~1\mozilla\firefox\profiles\3s8kts0g.default\

FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

============= SERVICES / DRIVERS ===============

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-1-2 179856]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-1-2 15504]

=============== Created Last 30 ================

2009-04-06 09:00 73,728 a------- c:\windows\system32\javacpl.cpl

2009-04-06 08:48 <DIR> --d----- c:\program files\CCleaner

2009-04-05 09:25 <DIR> a-dshr-- C:\cmdcons

2009-04-05 09:23 161,792 a------- c:\windows\SWREG.exe

2009-04-05 09:23 98,816 a------- c:\windows\sed.exe

2009-04-05 09:23 <DIR> --d----- C:\ComboFix

2009-04-01 07:26 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat

2009-03-31 16:37 <DIR> --d----- c:\windows\system32\XPSViewer

2009-03-31 16:36 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll

2009-03-31 16:36 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe

2009-03-31 16:36 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll

2009-03-31 16:36 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll

2009-03-31 16:36 1,676,288 -------- c:\windows\system32\xpssvcs.dll

2009-03-31 16:36 575,488 -------- c:\windows\system32\xpsshhdr.dll

2009-03-31 16:36 117,760 -------- c:\windows\system32\prntvpt.dll

2009-03-20 23:40 127 a------- c:\windows\system32\MRT.INI

2009-03-20 11:57 <DIR> --d----- c:\program files\Trend Micro

2009-03-19 10:41 <DIR> --d----- c:\program files\iPod

2009-03-19 10:41 <DIR> --d----- c:\program files\iTunes

2009-03-19 10:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}

2009-03-19 10:40 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-04-06 09:07 7,304 a------- c:\windows\TMP0001.TMP

2009-04-06 09:00 410,984 a------- c:\windows\system32\deploytk.dll

2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys

2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys

2009-01-07 11:28 453,152 a------- c:\windows\system32\NVUNINST.EXE

2008-04-09 21:03 59,782,440 a------- c:\program files\iTunesSetup.exe

2008-12-31 13:35 6,959 a--sh--- c:\windows\system32\gizilalu.dll

2008-12-31 13:35 6,969 a--sh--- c:\windows\system32\sazujimo.dll

2008-09-13 08:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091320080914\index.dat

============= FINISH: 9:13:38.75 ===============

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Attach.txt:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 3/25/2008 10:40:07 AM

System Uptime: 4/6/2009 9:06:55 AM (0 hours ago)

Motherboard: EVGA | | 132-CK-NF78

Processor: Intel® Core2 Extreme CPU Q6850 @ 3.00GHz | Socket 775 | 3333/333mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 140 GiB total, 79.28 GiB free.

D: is CDROM ()

E: is CDROM ()

F: is FIXED (NTFS) - 298 GiB total, 295.51 GiB free.

H: is FIXED (FAT32) - 76 GiB total, 13.498 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 3/25/2008 10:44:44 AM - System Checkpoint

RP2: 3/25/2008 10:56:31 AM - Installed NVIDIA ForceWare Network Access Manager

RP3: 3/25/2008 11:26:36 AM - Installed Sound Blaster Audigy

RP4: 3/25/2008 11:26:48 AM - Installed Windows Media Format Runtime

RP5: 3/25/2008 11:27:23 AM - Installed Creative Restore Defaults

RP6: 3/25/2008 11:28:56 AM - Installed Creative Software AutoUpdate

RP7: 3/25/2008 11:33:50 AM - Installed DirectX

RP8: 3/25/2008 11:34:10 AM - Installed Microsoft Visual C++ 2005 Redistributable

RP9: 3/27/2008 10:27:19 AM - System Checkpoint

RP10: 4/3/2008 10:48:57 AM - Unsigned driver install

RP11: 4/8/2008 4:17:28 PM - Software Distribution Service 3.0

RP12: 4/8/2008 4:40:57 PM - Installed Windows Installer KB893803v2.

RP13: 4/8/2008 4:41:08 PM - Removed MSXML 6.0 Parser

RP14: 4/8/2008 4:43:28 PM - Installed Logitech Z-series Software 1.03

RP15: 4/8/2008 6:45:06 PM - Installed Trend Micro Internet Security

RP16: 4/8/2008 7:01:03 PM - Installed BioShock

RP17: 4/8/2008 7:10:57 PM - Installed DirectX

RP18: 4/8/2008 7:11:41 PM - Removed Microsoft Visual C++ 2005 Redistributable

RP19: 4/8/2008 8:55:20 PM - Installed Mids' Hero Designer

RP20: 4/8/2008 10:09:17 PM - Software Distribution Service 3.0

RP21: 4/9/2008 5:37:02 PM - Installed Microsoft Office Home and Student 2007

RP22: 4/9/2008 5:39:33 PM - Printer Driver Send To Microsoft OneNote Driver Installed

RP23: 4/9/2008 9:05:27 PM - Installed iTunes

RP24: 4/10/2008 9:09:53 PM - Installed Steam

RP25: 4/10/2008 9:25:20 PM - Installed Half-Life® 2

RP26: 4/10/2008 9:27:50 PM - Removed Steam

RP27: 4/10/2008 9:51:24 PM - Software Distribution Service 3.0

RP28: 4/12/2008 11:03:52 PM - Software Distribution Service 3.0

RP29: 4/13/2008 6:03:32 PM - Installed Solution Disk

RP30: 4/19/2008 10:56:14 PM - Installed VidiotMaps Map Overlay

RP31: 4/25/2008 12:08:29 PM - Installed Olympus Digital Wave Player

RP32: 4/25/2008 12:13:55 PM - Unsigned driver install

RP33: 4/26/2008 8:44:21 PM - Installed Adobe Reader 8.1.2

RP34: 4/27/2008 9:26:53 AM - Software Distribution Service 3.0

RP35: 4/28/2008 7:02:17 AM - Software Distribution Service 3.0

RP36: 5/13/2008 9:37:28 PM - Software Distribution Service 3.0

RP37: 5/16/2008 6:58:29 AM - Software Distribution Service 3.0

RP38: 5/27/2008 10:06:17 PM - Software Distribution Service 3.0

RP39: 6/10/2008 9:34:48 PM - Software Distribution Service 3.0

RP40: 6/11/2008 10:46:23 PM - Software Distribution Service 3.0

RP41: 6/19/2008 9:15:14 PM - Software Distribution Service 3.0

RP42: 7/8/2008 9:29:21 PM - Software Distribution Service 3.0

RP43: 7/18/2008 6:04:13 AM - Software Distribution Service 3.0

RP44: 8/11/2008 7:32:16 PM - Installed SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6

RP45: 8/14/2008 9:00:45 PM - Software Distribution Service 3.0

RP46: 8/22/2008 6:53:20 AM - Software Distribution Service 3.0

RP47: 9/10/2008 6:03:02 AM - Software Distribution Service 3.0

RP48: 9/13/2008 8:32:36 AM - Software Distribution Service 3.0

RP49: 9/13/2008 8:34:59 AM - service pack 3

RP50: 9/13/2008 8:37:48 AM - Installed Windows XP Service Pack 3.

RP51: 9/13/2008 8:45:29 AM - Installed Windows XP KB938464.

RP52: 9/13/2008 8:45:50 AM - Installed Windows XP KB946648.

RP53: 9/13/2008 8:46:11 AM - Installed Windows XP KB950762.

RP54: 9/13/2008 8:46:32 AM - Installed Windows XP KB950974.

RP55: 9/13/2008 8:46:53 AM - Installed Windows XP KB951066.

RP56: 9/13/2008 8:47:15 AM - Installed Windows XP KB951376.

RP57: 9/13/2008 8:47:37 AM - Installed Windows XP KB951376-v2.

RP58: 9/13/2008 8:47:58 AM - Installed Windows XP KB951698.

RP59: 9/13/2008 8:48:19 AM - Installed Windows XP KB951748.

RP60: 9/13/2008 8:48:41 AM - Installed Windows XP KB952287.

RP61: 9/13/2008 8:49:02 AM - Installed Windows XP KB952954.

RP62: 9/14/2008 1:25:59 AM - Software Distribution Service 3.0

RP63: 10/15/2008 9:18:07 PM - Software Distribution Service 3.0

RP64: 10/23/2008 8:57:05 PM - Software Distribution Service 3.0

RP65: 11/12/2008 6:32:01 PM - Installed Logitech Harmony Remote Software 7

RP66: 11/12/2008 10:00:45 PM - Software Distribution Service 3.0

RP67: 12/11/2008 10:38:32 PM - Software Distribution Service 3.0

RP68: 12/18/2008 3:37:23 PM - Software Distribution Service 3.0

RP69: 12/20/2008 1:12:17 PM - Removed Mids' Hero Designer

RP70: 1/1/2009 11:35:24 AM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.

RP71: 1/1/2009 3:19:42 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.

RP72: 1/1/2009 4:05:57 PM - pre-spyware doc

RP73: 1/1/2009 4:07:42 PM - Removed Trend Micro Internet Security

RP74: 1/1/2009 4:36:41 PM - Spyware Doctor: Cleaning Threats

RP75: 1/1/2009 4:56:16 PM - installing Spybot

RP76: 1/2/2009 12:58:09 AM - premalware

RP77: 1/17/2009 8:41:23 AM - pre revo unistaller

RP78: 1/17/2009 8:49:15 AM - Revo Uninstaller's restore point - Spyware Doctor 6.0

RP79: 1/17/2009 9:05:20 AM - Revo Uninstaller's restore point - BOClean

RP80: 1/18/2009 9:56:58 PM - sdfix

RP81: 1/19/2009 3:50:46 PM - pre-combofix u

RP82: 1/24/2009 8:37:25 PM - nvidia update

RP83: 1/25/2009 9:14:20 AM - pre-gmer

RP84: 1/29/2009 3:31:05 PM - pre-drcureit

RP85: 2/5/2009 9:01:23 PM - Installed Java 6 Update 11

RP86: 3/18/2009 7:46:27 AM - pre deletion

RP87: 3/20/2009 11:39:16 PM - Software Distribution Service 3.0

RP88: 3/31/2009 4:23:37 PM - Software Distribution Service 3.0

RP89: 3/31/2009 4:26:05 PM - pre service pack 3.5

RP90: 3/31/2009 4:34:52 PM - Software Distribution Service 3.0

RP91: 4/2/2009 7:44:46 AM - Software Distribution Service 3.0

RP92: 4/5/2009 9:18:34 AM - pre combo fix

RP93: 4/5/2009 9:23:32 AM - ComboFix created restore point

RP94: 4/6/2009 8:42:12 AM - Removed Java 6 Update 11

RP95: 4/6/2009 8:59:58 AM - Installed Java 6 Update 13

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe Flash Player 10 Plugin

Adobe Flash Player ActiveX

Adobe Reader 8.1.2

Adobe Reader 8.1.2 Security Update 1 (KB403742)

Apple Mobile Device Support

Apple Software Update

BioShock

Bonjour

Camera Support Core Library

Camera Window DS

Camera Window DVC

Camera Window MC

Canon Camera Support Core Library

Canon Camera Window DS for ZoomBrowser EX

Canon Camera Window DVC for ZoomBrowser EX

Canon Camera Window for ZoomBrowser EX

Canon MovieEdit Task for ZoomBrowser EX

Canon MP Navigator 2.2

Canon MP530

Canon MP530 User Registration

Canon PhotoRecord

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities Easy-PhotoPrint

Canon Utilities PhotoStitch 3.1

Canon ZoomBrowser EX

CCleaner (remove only)

CDisplay 1.8

Creative Software AutoUpdate

Easy-WebPrint

Google Toolbar for Internet Explorer

HijackThis 2.0.2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

iTunes

Java 6 Update 13

Kensington MouseWorks

Logitech Harmony Remote Software 7

Logitech Z-series Software 1.03

Malwarebytes' Anti-Malware

Mass Effect

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft IntelliType Pro 6.2

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office Excel MUI (English) 2007

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft Visual C++ 2005 Redistributable

Mids' Hero/Villain Designer

MovieEdit Task

Mozilla Firefox (3.0.8)

MSXML 6.0 Parser (KB933579)

NVIDIA Drivers

NVIDIA ForceWare Network Access Manager

NVIDIA PhysX

Olympus Digital Wave Player

PhotoStitch

QuickTime

RAW Image Task 1.2

Remote Control USB Driver

RemoteCapture Task 1.1

Revo Uninstaller 1.75

SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6

Security Update for 2007 Microsoft Office System (KB951550)

Security Update for 2007 Microsoft Office System (KB951944)

Security Update for 2007 Microsoft Office System (KB958439)

Security Update for Microsoft Office Excel 2007 (KB958437)

Security Update for Microsoft Office OneNote 2007 (KB950130)

Security Update for Microsoft Office PowerPoint 2007 (KB951338)

Security Update for Microsoft Office system 2007 (KB954326)

Security Update for Microsoft Office system 2007 (KB956828)

Security Update for Microsoft Office Word 2007 (KB956358)

Security Update for Visio 2007 (KB947590)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Sound Blaster Audigy

Sprint media manager

Spybot - Search & Destroy

Update for Office 2007 (KB946691)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

VidiotMaps Map Overlay

WebFldrs XP

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 7

Windows Media Format Runtime

Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

4/2/2009 10:08:19 AM, error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/2/2009 7:43:43 AM, error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/1/2009 8:39:41 AM, error: Print [6161] - The document http://www.benefitoptions.az.gov/news/ARRA%20listserve.pdf owned by Karen failed to print on printer Canon MP530 Series Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 159940. Number of bytes printed: 63856. Total number of pages in the document: 5. Number of pages printed: 0. Client machine: \\KAREN-FC4119C57. Win32 error code returned by the print processor: 13 (0xd).

==== End Of File ===========================

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Rootrepeal:

ROOTREPEAL © AD, 2007-2008

==================================================

Scan Time: 2009/04/06 09:27

Program Version: Version 1.2.3.0

Windows Version: Windows XP Media Center Edition SP3

==================================================

Drivers

-------------------

Name: dump_atapi.sys

Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys

Address: 0xB3C53000 Size: 98304 File Visible: No

Status: -

Name: dump_WMILIB.SYS

Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS

Address: 0xBA5D0000 Size: 8192 File Visible: No

Status: -

Name: rootrepeal.sys

Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys

Address: 0xB0FAF000 Size: 45056 File Visible: No

Status: -

Hidden/Locked Files

-------------------

Path: C:\Documents and Settings\Karen\Local Settings\Temp\etilqs_Bw73eZmNYBuaLf5B0ntX

Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: C:\Documents and Settings\Karen\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρϴϱЄϱЃϵϳЅ

Status: Locked to the Windows API!

Path: C:\Documents and Settings\Karen\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρЂϻϵЉЃϵϳЅ

Status: Locked to the Windows API!

SSDT

-------------------

#: 050 Function Name: NtCreateSection

Status: Hooked by "C:\WINDOWS\system32\drivers\mbam.sys" at address 0xb1703fe0

________________________________________________________________________________

__

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Bootlog:

ervice Pack 3 4 6 2009 09:48:44.125

Loaded driver \WINDOWS\system32\ntkrnlpa.exe

Loaded driver \WINDOWS\system32\hal.dll

Loaded driver \WINDOWS\system32\KDCOM.DLL

Loaded driver \WINDOWS\system32\BOOTVID.dll

Loaded driver ACPI.sys

Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS

Loaded driver pci.sys

Loaded driver isapnp.sys

Loaded driver ohci1394.sys

Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS

Loaded driver pciide.sys

Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS

Loaded driver MountMgr.sys

Loaded driver ftdisk.sys

Loaded driver dmload.sys

Loaded driver dmio.sys

Loaded driver PartMgr.sys

Loaded driver VolSnap.sys

Loaded driver atapi.sys

Loaded driver disk.sys

Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS

Loaded driver fltmgr.sys

Loaded driver sr.sys

Loaded driver PxHelp20.sys

Loaded driver KSecDD.sys

Loaded driver Ntfs.sys

Loaded driver NDIS.sys

Loaded driver Mup.sys

Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys

Loaded driver \SystemRoot\system32\DRIVERS\nv4_mini.sys

Loaded driver \SystemRoot\system32\DRIVERS\fdc.sys

Loaded driver \SystemRoot\system32\DRIVERS\serial.sys

Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys

Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys

Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys

Loaded driver \SystemRoot\System32\Drivers\GEARAspiWDM.sys

Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\nic1394.sys

Loaded driver \SystemRoot\system32\DRIVERS\ctoss2k.sys

Loaded driver \SystemRoot\system32\DRIVERS\ctsfm2k.sys

Loaded driver \SystemRoot\system32\drivers\P17.sys

Loaded driver \SystemRoot\system32\DRIVERS\nvnetbus.sys

Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys

Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys

Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys

Loaded driver \SystemRoot\system32\DRIVERS\psched.sys

Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys

Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys

Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys

Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys

Loaded driver \SystemRoot\system32\DRIVERS\update.sys

Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys

Loaded driver \SystemRoot\system32\DRIVERS\NVENETFD.sys

Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS

Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys

Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS

Did not load driver \SystemRoot\System32\Drivers\Flpydisk.SYS

Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS

Did not load driver \SystemRoot\System32\Drivers\Changer.SYS

Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS

Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS

Loaded driver \SystemRoot\System32\Drivers\Null.SYS

Loaded driver \SystemRoot\System32\Drivers\Beep.SYS

Did not load driver \SystemRoot\system32\DRIVERS\i8042prt.sys

Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys

Loaded driver \SystemRoot\System32\drivers\vga.sys

Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS

Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys

Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS

Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys

Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys

Loaded driver \SystemRoot\System32\drivers\ws2ifsl.sys

Loaded driver \SystemRoot\System32\drivers\afd.sys

Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys

Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys

Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS

Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys

Loaded driver \SystemRoot\system32\DRIVERS\arp1394.sys

Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\System32\Drivers\Fips.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys

Loaded driver \SystemRoot\system32\DRIVERS\KMW_USB.sys

Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys

Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS

Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys

Loaded driver \SystemRoot\system32\DRIVERS\KMW_SYS.sys

Loaded driver \SystemRoot\system32\drivers\usbaudio.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbscan.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbprint.sys

Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys

Loaded driver \SystemRoot\System32\DRIVERS\KMW_KBD.sys

Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS

Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys

Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys

Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\system32\drivers\wdmaud.sys

Loaded driver \SystemRoot\system32\drivers\sysaudio.sys

Loaded driver \SystemRoot\system32\drivers\splitter.sys

Loaded driver \SystemRoot\system32\drivers\aec.sys

Loaded driver \SystemRoot\system32\drivers\swmidi.sys

Loaded driver \SystemRoot\system32\drivers\DMusic.sys

Loaded driver \SystemRoot\system32\drivers\kmixer.sys

Loaded driver \SystemRoot\system32\drivers\drmkaud.sys

Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys

Did not load driver \SystemRoot\System32\Drivers\Parport.SYS

Loaded driver \??\C:\WINDOWS\system32\drivers\mbam.sys

Loaded driver \SystemRoot\system32\DRIVERS\srv.sys

Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\System32\Drivers\HTTP.sys

Loaded driver \SystemRoot\system32\drivers\kmixer.sys

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  • Root Admin

STEP 01

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::

File::
c:\windows\TMP0001.TMP
c:\windows\system32\gizilalu.dll
c:\windows\system32\sazujimo.dll
c:\windows\system32\kuzeyogi.dll
c:\windows\system32\lesufuya.dll

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

CFScript.gif

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02

Please make sure you remove or update the following software

Security Updates available for Adobe Reader and Acrobat

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe Reader 8.1.2

Adobe Reader 8.1.2 Security Update 1 (KB403742)

STEP 03

Start NOTEPAD (do not use Wordpad or other editor it must be Notepad) and copy the contents of the CODE BOX below to that new document.

Then click on File -> Save and save the file as "SetServicesToDefault.reg" (make sure you put the quote marks in the name as well and save to your Desktop.

Then double-click on the new file you just saved on your Desktop. It will alert you about the Registry import and choose Yes to allow it.

Then RESTART your computer.

Windows Registry Editor Version 5.00
; File from www.blackviper.com
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Alerter]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ALG]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AppMgmt]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AudioSrv]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Browser]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cisvc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ClipSrv]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\COMSysApp]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DcomLaunch]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dmadmin]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dmserver]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dot3svc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EapHost]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ERSvc]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventSystem]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FastUserSwitchingCompatibility]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\helpsvc]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\hkmsvc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTPFilter]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ImapiService]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LmHosts]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\mnmsrvc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSDTC]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\napagent]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetDDE]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetDDEdsdm]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netman]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Nla]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NtLmSsp]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NtmsSvc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PlugPlay]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasAuto]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RDSessMgr]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess]
"Start"=dword:00000004
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteRegistry]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcLocator]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RSVP]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SamSs]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SCardSvr]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\seclogon]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SENS]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ShellHWDetection]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\srservice]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SSDPSRV]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stisvc]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SwPrv]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SysmonLog]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TapiSrv]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Themes]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TlntSvr]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrkWks]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\upnphost]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UPS]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\winmgmt]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WmdmPmSN]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wmi]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WmiApSrv]
"Start"=dword:00000003
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WZCSVC]
"Start"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\xmlprov]
"Start"=dword:00000003

STEP 04

Run a NEW DDS scan and post back that log and let me know how the computer is running now.

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I am posting the new ComboFix and DDS logs below.

As for your question about performance, the machine has actually been running fine. My main issue had been problems running Explorer - windows opening and closing by themselves, pop-ups, etc - but that seems to have disappeared even before the rootkit and trojan were removed (or hid deeper, whatever the case may be). Otherwise, the computer runs fine, no slow downs or other issues. My main question/issue is, are these two viruses really off my machine or can MBAM just not find them any more? By the way, I tried a number of other anti-virus software before MBAM and none of them could even detect the viruses!

Also, just wanted to say thanks for all your help in this issue.

ComboFix:

ComboFix 09-04-04.01 - Karen 2009-04-07 9:32:15.2 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1585 [GMT -7:00]

Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Karen\Desktop\CFscript.txt

* Created a new restore point

FILE ::

c:\windows\system32\gizilalu.dll

c:\windows\system32\kuzeyogi.dll

c:\windows\system32\lesufuya.dll

c:\windows\system32\sazujimo.dll

c:\windows\TMP0001.TMP

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\gizilalu.dll

c:\windows\system32\sazujimo.dll

c:\windows\TMP0001.TMP

.

((((((((((((((((((((((((( Files Created from 2009-03-07 to 2009-04-07 )))))))))))))))))))))))))))))))

.

2009-04-06 09:21 . 2009-04-06 09:32 <DIR> d-------- C:\RootRepeal

2009-04-06 09:00 . 2009-04-06 09:00 73,728 --a------ c:\windows\system32\javacpl.cpl

2009-04-06 08:48 . 2009-04-06 08:48 <DIR> d-------- c:\program files\CCleaner

2009-04-01 07:26 . 2009-01-09 12:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\windows\system32\XPSViewer

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\Reference Assemblies

2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\MSBuild

2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll

2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 -----c--- c:\windows\system32\dllcache\xpssvcs.dll

2009-03-31 16:36 . 2008-07-06 03:50 597,504 -----c--- c:\windows\system32\dllcache\printfilterpipelinesvc.exe

2009-03-31 16:36 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll

2009-03-31 16:36 . 2008-07-06 05:06 575,488 -----c--- c:\windows\system32\dllcache\xpsshhdr.dll

2009-03-31 16:36 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll

2009-03-31 16:36 . 2008-07-06 05:06 89,088 -----c--- c:\windows\system32\dllcache\filterpipelineprintproc.dll

2009-03-20 23:40 . 2009-03-20 23:40 127 --a------ c:\windows\system32\MRT.INI

2009-03-20 11:57 . 2009-03-20 11:57 <DIR> d-------- c:\program files\Trend Micro

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iTunes

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iPod

2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}

2009-03-19 10:40 . 2009-03-19 10:40 <DIR> d-------- c:\program files\Bonjour

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-04-07 16:34 7,304 ----a-w c:\windows\TMP0001.TMP

2009-04-07 16:21 --------- d--h--w c:\program files\InstallShield Installation Information

2009-04-06 15:56 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-04-06 04:32 --------- d-----w c:\program files\City of Heroes

2009-04-03 20:12 --------- d-----w c:\documents and settings\Karen\Application Data\Canon

2009-03-28 18:23 --------- d-----w c:\program files\Malwarebytes' Anti-Malware

2009-03-26 23:49 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys

2009-03-26 23:49 15,504 ----a-w c:\windows\system32\drivers\mbam.sys

2009-03-19 17:40 --------- d-----w c:\program files\Common Files\Apple

2009-03-08 16:14 --------- d-----w c:\documents and settings\Karen\Application Data\U3

2009-02-24 16:57 --------- d-----w c:\program files\QuickTime

2009-02-21 23:30 --------- d-----w c:\program files\Microsoft Silverlight

2009-02-12 18:59 --------- d-----w c:\program files\Panda Security

2008-04-10 04:03 59,782,440 ----a-w c:\program files\iTunesSetup.exe

2008-09-13 15:54 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091320080914\index.dat

.

((((((((((((((((((((((((((((( SnapShot@2009-04-05_ 9.30.02.03 )))))))))))))))))))))))))))))))))))))))))

.

- 2009-02-06 04:01:27 410,984 ----a-w c:\windows\system32\deploytk.dll

+ 2009-04-06 16:00:00 410,984 ----a-w c:\windows\system32\deploytk.dll

- 2009-02-06 04:01:28 144,792 ----a-w c:\windows\system32\java.exe

+ 2009-04-06 16:00:00 144,792 ----a-w c:\windows\system32\java.exe

- 2009-02-06 04:01:28 144,792 ----a-w c:\windows\system32\javaw.exe

+ 2009-04-06 16:00:00 144,792 ----a-w c:\windows\system32\javaw.exe

- 2009-02-06 04:01:28 148,888 ----a-w c:\windows\system32\javaws.exe

+ 2009-04-06 16:00:00 148,888 ----a-w c:\windows\system32\javaws.exe

+ 2009-04-07 16:35:04 16,384 ----atw c:\windows\temp\Perflib_Perfdata_6d4.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-16 68856]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Launch LCDMon"="c:\program files\Common Files\Logitech\LCD Manager\lcdmon.exe" [2006-07-18 549376]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-15 13680640]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-15 86016]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-03-26 401040]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2007-08-31 988584]

"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]

"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-04-06 148888]

"nwiz"="nwiz.exe" [2009-01-15 c:\windows\system32\nwiz.exe]

"P17Helper"="P17.dll" [2005-05-03 c:\windows\system32\P17.dll]

"kmw_run.exe"="kmw_run.exe" [2002-12-23 c:\windows\system32\kmw_run.exe]

c:\documents and settings\Karen\Start Menu\Programs\Startup\

Sprint media monitor.lnk - c:\windows\RM.exe [2008-08-11 222552]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2008-04-25 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=

"c:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=

"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=

"c:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-01-02 179856]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-01-02 15504]

.

Contents of the 'Scheduled Tasks' folder

2009-04-06 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-04-07 c:\windows\Tasks\Malwarebytes' Scheduled Update for Karen.job

- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-03-26 16:49]

2009-04-06 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job

- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 12:13]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000

LSP: %SYSTEMROOT%\system32\nvappfilter.dll

FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3s8kts0g.default\

FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-04-07 09:35:14

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1123561945-746137067-682003330-1003\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]

"??"=hex:d8,56,b3,9b,5a,aa,7d,51,fb,7e,cb,48,ac,f1,f3,41,c9,b4,79,ad,7f,95,31,

10,68,ff,bd,e3,47,ce,25,b2,32,73,55,36,2c,11,c9,e5,95,62,b0,7d,a2,db,b2,97,\

"??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(952)

c:\windows\system32\nvappfilter.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\ehome\ehRecvr.exe

c:\windows\ehome\ehSched.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\system32\nvsvc32.exe

c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

c:\windows\system32\dllhost.exe

c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

c:\windows\system32\rundll32.exe

c:\windows\system32\rundll32.exe

c:\windows\ehome\ehmsas.exe

c:\program files\Microsoft IntelliType Pro\dpupdchk.exe

c:\windows\system32\kmw_show.exe

c:\program files\Sprint Instinct Applications\MEMonitor.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2009-04-07 9:37:24 - machine was rebooted

ComboFix-quarantined-files.txt 2009-04-07 16:37:21

ComboFix2.txt 2009-04-05 16:30:25

Pre-Run: 96,435,789,824 bytes free

Post-Run: 96,421,429,248 bytes free

186 --- E O F --- 2009-04-02 14:45:43

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DDS log:

DDS (Ver_09-03-16.01) - NTFSx86

Run by Karen at 10:05:39.90 on Tue 04/07/2009

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1622 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\system32\Rundll32.exe

C:\WINDOWS\system32\kmw_run.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe

C:\WINDOWS\system32\KMW_SHOW.EXE

C:\Program Files\Sprint Instinct Applications\MEMonitor.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Documents and Settings\Karen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

mRun: [Launch LCDMon] "c:\program files\common files\logitech\lcd manager\lcdmon.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

mRun: [updReg] c:\windows\UpdReg.EXE

mRun: [P17Helper] Rundll32 P17.dll,P17Helper

mRun: [kmw_run.exe] kmw_run.exe

mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

StartupFolder: c:\docume~1\karen\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

LSP: %SYSTEMROOT%\system32\nvappfilter.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab

DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\karen\applic~1\mozilla\firefox\profiles\3s8kts0g.default\

FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

============= SERVICES / DRIVERS ===============

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-1-2 179856]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-1-2 15504]

=============== Created Last 30 ================

2009-04-07 10:05 7,304 a------- c:\windows\TMP0001.TMP

2009-04-07 09:31 <DIR> --d----- C:\ComboFix

2009-04-06 09:21 <DIR> --d----- C:\RootRepeal

2009-04-06 09:00 73,728 a------- c:\windows\system32\javacpl.cpl

2009-04-06 08:48 <DIR> --d----- c:\program files\CCleaner

2009-04-05 09:25 <DIR> a-dshr-- C:\cmdcons

2009-04-05 09:23 161,792 a------- c:\windows\SWREG.exe

2009-04-05 09:23 98,816 a------- c:\windows\sed.exe

2009-04-01 07:26 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat

2009-03-31 16:37 <DIR> --d----- c:\windows\system32\XPSViewer

2009-03-31 16:36 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll

2009-03-31 16:36 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe

2009-03-31 16:36 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll

2009-03-31 16:36 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll

2009-03-31 16:36 1,676,288 -------- c:\windows\system32\xpssvcs.dll

2009-03-31 16:36 575,488 -------- c:\windows\system32\xpsshhdr.dll

2009-03-31 16:36 117,760 -------- c:\windows\system32\prntvpt.dll

2009-03-20 23:40 127 a------- c:\windows\system32\MRT.INI

2009-03-20 11:57 <DIR> --d----- c:\program files\Trend Micro

2009-03-19 10:41 <DIR> --d----- c:\program files\iPod

2009-03-19 10:41 <DIR> --d----- c:\program files\iTunes

2009-03-19 10:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}

2009-03-19 10:40 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-04-06 09:00 410,984 a------- c:\windows\system32\deploytk.dll

2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys

2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys

2009-01-07 11:28 453,152 a------- c:\windows\system32\NVUNINST.EXE

2008-04-09 21:03 59,782,440 a------- c:\program files\iTunesSetup.exe

2008-09-13 08:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091320080914\index.dat

============= FINISH: 10:05:58.04 ===============

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  • Root Admin

The log looks pretty clean now, we just need to remove the cleanup tools and do an Anti-Virus scan to finish up for the most part.

Did you save and run that REG file above and then reboot your computer?

Please click on START - RUN and type in EVENTVWR and look in the Application and System logs and look for any RED or YELLOW events that might indicate an issue and let me know what you find. You were having problems with the Server services not starting at one point.

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I did reboot the computer after I saved the reg file. I've been saving everything basically!

I looked in the Application and System logs as you asked. In the application logs, I repeatedly get this error - it looks like it happens when the computer is booted:

Error 4/5/2009 10:33:59 AM Media Center Phone Service None 8 N/A KAREN-FC4119C57

I also get these errors/warnings repeatedly:

Error 4/4/2009 12:02:23 AM Application Hang (101) 1002 N/A KAREN-FC4119C57

Error 4/2/2009 10:13:55 AM Application Error None 1000 N/A KAREN-FC4119C57

Warning 3/31/2009 4:39:02 PM System.ServiceModel.Install 3.0.0.0 None 0 N/A KAREN-FC4119C57

Warning 3/31/2009 4:38:48 PM ASP.NET 2.0.50727.0 Setup 1020 N/A KAREN-FC4119C57

From the system log I got these:

Error 4/7/2009 9:32:14 AM Service Control Manager None 7034 N/A KAREN-FC4119C57

Error 4/7/2009 9:32:13 AM Service Control Manager None 7031 N/A KAREN-FC4119C57

Warning 4/6/2009 9:07:18 AM Dhcp None 1003 N/A KAREN-FC4119C57

Error 4/5/2009 8:02:59 PM Service Control Manager None 7001 N/A KAREN-FC4119C57 (this error occurred dozens of times some days, usually within seconds of each other)

Warning 4/3/2009 11:15:52 PM W32Time None 36 N/A KAREN-FC4119C57

So what does it all mean?

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  • Root Admin

Well you would probably need to save the .EVT files for me to look at and see if I can track down the cause or not.

From within the Event Viewer you would highlight one of the trees on the left like Application and then System and for each right click and choose Save Log File As and give it a name like Karen-Application.evt and Karen-System.evt then zip them both up and if they're not too big attach them to a Private Message to me, or upload them to a site like http://www.rapidshare.com and send me a Private Message with the link to the download that Rapidshare gives you. Save or write down that link so you have it for later.

How To Use Compressed (Zipped) Folders in Windows XP

Compress and uncompress files (zip files) in Vista

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  • Root Admin

Okay the logs actually don't look too bad, but something is killing services randomly.

Let's try the following please.

Please download and run this program: Dial-a-fix

dialafix.png

Then after that is done and a restart of the computer run the following.

Please click on START - RUN and copy and paste the information below into the box and click OK

CMD /C SC QUERY state= all >C:\MYSERVICES.TXT | NOTEPAD C:\MYSERVICES.TXT

This should open NOTEPAD with information regarding the current services on your system. Copy and paste back that information on your next reply.

If it's too big to post you can attach it, but it should post.

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OK, I ran Dial A Fix and the script you posted. Here's what I got:

SERVICE_NAME: Alerter

DISPLAY_NAME: Alerter

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ALG

DISPLAY_NAME: Application Layer Gateway Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Apple Mobile Device

DISPLAY_NAME: Apple Mobile Device

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: AppMgmt

DISPLAY_NAME: Application Management

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: aspnet_state

DISPLAY_NAME: ASP.NET State Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: AudioSrv

DISPLAY_NAME: Windows Audio

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: BITS

DISPLAY_NAME: Background Intelligent Transfer Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Bonjour Service

DISPLAY_NAME: Bonjour Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Browser

DISPLAY_NAME: Computer Browser

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: CiSvc

DISPLAY_NAME: Indexing Service

TYPE : 120 WIN32_SHARE_PROCESS (interactive)

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ClipSrv

DISPLAY_NAME: ClipBook

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: clr_optimization_v2.0.50727_32

DISPLAY_NAME: .NET Runtime Optimization Service v2.0.50727_X86

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: COMSysApp

DISPLAY_NAME: COM+ System Application

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: CryptSvc

DISPLAY_NAME: Cryptographic Services

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: DcomLaunch

DISPLAY_NAME: DCOM Server Process Launcher

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Dhcp

DISPLAY_NAME: DHCP Client

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: dmadmin

DISPLAY_NAME: Logical Disk Manager Administrative Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: dmserver

DISPLAY_NAME: Logical Disk Manager

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Dnscache

DISPLAY_NAME: DNS Client

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Dot3svc

DISPLAY_NAME: Wired AutoConfig

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: EapHost

DISPLAY_NAME: Extensible Authentication Protocol Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ehRecvr

DISPLAY_NAME: Media Center Receiver Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ehSched

DISPLAY_NAME: Media Center Scheduler Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ERSvc

DISPLAY_NAME: Error Reporting Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Eventlog

DISPLAY_NAME: Event Log

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: EventSystem

DISPLAY_NAME: COM+ Event System

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: FastUserSwitchingCompatibility

DISPLAY_NAME: Fast User Switching Compatibility

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: FontCache3.0.0.0

DISPLAY_NAME: Windows Presentation Foundation Font Cache 3.0.0.0

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ForceWare Intelligent Application Manager (IAM)

DISPLAY_NAME: ForceWare Intelligent Application Manager (IAM)

TYPE : 110 WIN32_OWN_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: gusvc

DISPLAY_NAME: Google Updater Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: helpsvc

DISPLAY_NAME: Help and Support

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: HidServ

DISPLAY_NAME: HID Input Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: hkmsvc

DISPLAY_NAME: Health Key and Certificate Management Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: HTTPFilter

DISPLAY_NAME: HTTP SSL

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: idsvc

DISPLAY_NAME: Windows CardSpace

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ImapiService

DISPLAY_NAME: IMAPI CD-Burning COM Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: iPod Service

DISPLAY_NAME: iPod Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: JavaQuickStarterService

DISPLAY_NAME: Java Quick Starter

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: lanmanserver

DISPLAY_NAME: Server

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: lanmanworkstation

DISPLAY_NAME: Workstation

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: LmHosts

DISPLAY_NAME: TCP/IP NetBIOS Helper

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: MBAMService

DISPLAY_NAME: MBAMService

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Messenger

DISPLAY_NAME: Messenger

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: MHN

DISPLAY_NAME: MHN

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: mnmsrvc

DISPLAY_NAME: NetMeeting Remote Desktop Sharing

TYPE : 110 WIN32_OWN_PROCESS (interactive)

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: MSDTC

DISPLAY_NAME: Distributed Transaction Coordinator

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: MSIServer

DISPLAY_NAME: Windows Installer

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: napagent

DISPLAY_NAME: Network Access Protection Agent

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NetDDE

DISPLAY_NAME: Network DDE

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NetDDEdsdm

DISPLAY_NAME: Network DDE DSDM

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Netlogon

DISPLAY_NAME: Net Logon

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Netman

DISPLAY_NAME: Network Connections

TYPE : 120 WIN32_SHARE_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NetTcpPortSharing

DISPLAY_NAME: Net.Tcp Port Sharing Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Nla

DISPLAY_NAME: Network Location Awareness (NLA)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: nSvcIp

DISPLAY_NAME: ForceWare IP service

TYPE : 110 WIN32_OWN_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NtLmSsp

DISPLAY_NAME: NT LM Security Support Provider

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NtmsSvc

DISPLAY_NAME: Removable Storage

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: NVSvc

DISPLAY_NAME: NVIDIA Display Driver Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: odserv

DISPLAY_NAME: Microsoft Office Diagnostics Service

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ose

DISPLAY_NAME: Office Source Engine

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: PlugPlay

DISPLAY_NAME: Plug and Play

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: PolicyAgent

DISPLAY_NAME: IPSEC Services

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ProtectedStorage

DISPLAY_NAME: Protected Storage

TYPE : 120 WIN32_SHARE_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RasAuto

DISPLAY_NAME: Remote Access Auto Connection Manager

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RasMan

DISPLAY_NAME: Remote Access Connection Manager

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RDSessMgr

DISPLAY_NAME: Remote Desktop Help Session Manager

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RemoteAccess

DISPLAY_NAME: Routing and Remote Access

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RemoteRegistry

DISPLAY_NAME: Remote Registry

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RpcLocator

DISPLAY_NAME: Remote Procedure Call (RPC) Locator

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RpcSs

DISPLAY_NAME: Remote Procedure Call (RPC)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RSVP

DISPLAY_NAME: QoS RSVP

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SamSs

DISPLAY_NAME: Security Accounts Manager

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SCardSvr

DISPLAY_NAME: Smart Card

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Schedule

DISPLAY_NAME: Task Scheduler

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: seclogon

DISPLAY_NAME: Secondary Logon

TYPE : 120 WIN32_SHARE_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SENS

DISPLAY_NAME: System Event Notification

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SharedAccess

DISPLAY_NAME: Windows Firewall/Internet Connection Sharing (ICS)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: ShellHWDetection

DISPLAY_NAME: Shell Hardware Detection

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Spooler

DISPLAY_NAME: Print Spooler

TYPE : 110 WIN32_OWN_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: srservice

DISPLAY_NAME: System Restore Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SSDPSRV

DISPLAY_NAME: SSDP Discovery Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: stisvc

DISPLAY_NAME: Windows Image Acquisition (WIA)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SwPrv

DISPLAY_NAME: MS Software Shadow Copy Provider

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SysmonLog

DISPLAY_NAME: Performance Logs and Alerts

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: TapiSrv

DISPLAY_NAME: Telephony

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: TermService

DISPLAY_NAME: Terminal Services

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Themes

DISPLAY_NAME: Themes

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: TlntSvr

DISPLAY_NAME: Telnet

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: TrkWks

DISPLAY_NAME: Distributed Link Tracking Client

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: UMWdf

DISPLAY_NAME: Windows User Mode Driver Framework

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: upnphost

DISPLAY_NAME: Universal Plug and Play Device Host

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: UPS

DISPLAY_NAME: Uninterruptible Power Supply

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: VSS

DISPLAY_NAME: Volume Shadow Copy

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: W32Time

DISPLAY_NAME: Windows Time

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: WebClient

DISPLAY_NAME: WebClient

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: winmgmt

DISPLAY_NAME: Windows Management Instrumentation

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: WmdmPmSN

DISPLAY_NAME: Portable Media Serial Number Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Wmi

DISPLAY_NAME: Windows Management Instrumentation Driver Extensions

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: WmiApSrv

DISPLAY_NAME: WMI Performance Adapter

TYPE : 10 WIN32_OWN_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: wscsvc

DISPLAY_NAME: Security Center

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: wuauserv

DISPLAY_NAME: Automatic Updates

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: WZCSVC

DISPLAY_NAME: Wireless Zero Configuration

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: xmlprov

DISPLAY_NAME: Network Provisioning Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 1077 (0x435)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

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I checked Windows Update and the machine is up to date.

It seems to be running fine. No problems with either Explorer or Firefox browsers. Speed seems good.

So is it safe to assume that the trojan and rootkit have been removed?

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