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Slow Laptop/Large Memory Usage Spikes

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My Girlfriends laptop is getting error messages saying it is running low on virtual memory despite not many if any programmes being open.
In general it is just running much slower than it should considering the spec of the laptop/memory available so i'm pretty sure there is a virus hogging resources.
Any help is much appreciated!

Two logs below:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.9.2
Run by Sean and Emma at 18:45:30 on 2013-10-24
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.5926.3560 [GMT 1:00]
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\spotify.exe
C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe
C:\Program Files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\ismagent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Samsung\Easy Settings\dmhkcore.exe
C:\Program Files (x86)\Samsung\Easy Settings\EasySpeedUpManager.exe
C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
C:\Program Files (x86)\Samsung\Easy Settings\SmartSetting.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Samsung\Easy Support Center\SamoyedAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Intel\Intel® ME FW Recovery Agent\bin\ismagent.exe
C:\Program Files (x86)\Intel\Intel® ME FW Recovery Agent\bin\updateui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
============== Pseudo HJT Report ===============

mWinlogon: Userinit = userinit.exe,
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - <orphaned>
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [Facebook Update] "C:\Users\Sean and Emma\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [spotify Web Helper] "C:\Users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [EPLTarget\P0000000000000000] C:\windows\System32\spool\DRIVERS\x64\3\E_IATIIME.EXE /EPT "EPLTarget\P0000000000000000" /M "XP-202 203 206 Series"
uRun: [spotify] "C:\Users\Sean and Emma\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart
uRun: [RESTART_STICKY_NOTES] C:\windows\System32\StikyNot.exe
uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe -update activex
mRun: [KNOWHOW APP CENTRE] "C:\Program Files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.

TCP: NameServer =
TCP: Interfaces\{ACBDF5AE-2F9D-4E2F-BCBA-6F7DCFACF490} : DHCPNameServer =
TCP: Interfaces\{ACBDF5AE-2F9D-4E2F-BCBA-6F7DCFACF490}\4514C4B44514C4B4D2541454739383 : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
Hosts: ads.mcafee.com
Hosts: analytics.microsoft.com
Hosts: metrics.bitdefender.com
Hosts: metrics.mcafee.com
Hosts:  om.symantec.com
Note: multiple HOSTS entries found. Please refer to Attach.txt
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Sean and Emma\AppData\Roaming\Mozilla\Firefox\Profiles\ng6qswzi.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\npAppUp.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Sean and Emma\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
============= SERVICES / DRIVERS ===============
R0 nvpciflt;nvpciflt;C:\windows\System32\drivers\nvpciflt.sys [2012-4-25 28992]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2013-10-8 56336]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\windows\System32\drivers\dtsoftbus01.sys [2012-8-27 283200]
R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2012-4-23 13824]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-9-23 171600]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-13 106144]
R2 EpsonScanSvc;Epson Scanner Service;C:\windows\System32\escsvc64.exe [2013-4-8 135824]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-4-23 128280]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-4-23 161560]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-25 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-28 701512]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 SamsungDeviceConfigurationWinService;SamsungDeviceConfiguration;C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe [2012-4-23 31624]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-23 363800]
R2 ZAtheros Bt&Wlan Coex Agent;ZAtheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2012-2-13 158880]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\windows\System32\drivers\btath_bus.sys [2012-2-13 30368]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2012-2-16 31216]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-2-15 331264]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-8-28 25928]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-4-23 648808]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-9-28 1153368]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\windows\System32\drivers\btath_flt.sys [2012-2-13 36000]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\windows\System32\drivers\btath_a2dp.sys [2012-2-13 339616]
S3 btath_avdt;Atheros Bluetooth AVDT Service;C:\windows\System32\drivers\btath_avdt.sys [2012-2-13 110752]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\windows\System32\drivers\btath_hcrp.sys [2012-2-13 167584]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\windows\System32\drivers\btath_lwflt.sys [2012-2-13 68256]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\windows\System32\drivers\btath_rcp.sys [2012-2-13 280992]
S3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2012-2-24 550560]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-8-28 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
=============== Created Last 30 ================
2013-10-23 15:42:08 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{02A84D7F-CCDB-4DD6-960C-EED0ED26B21C}\offreg.dll
2013-10-23 15:40:13 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{02A84D7F-CCDB-4DD6-960C-EED0ED26B21C}\mpengine.dll
2013-10-20 09:33:47 -------- d-----w- C:\Users\Sean and Emma\AppData\Local\{B8D495A4-EDDF-40D9-940D-649137E08D43}
2013-10-16 09:39:06 -------- d-----w- C:\Users\Sean and Emma\AppData\Local\{E6CCFF17-BC9E-46FA-8414-DB055A709E6A}
2013-10-08 10:19:06 -------- d-----w- C:\ProgramData\regid.1986-12.com.adobe
2013-10-08 10:11:20 56336 ------w- C:\windows\System32\drivers\PxHlpa64.sys
2013-10-08 10:11:20 11376 ------w- C:\windows\System32\drivers\cdralw2k.sys
2013-10-08 10:11:20 10864 ------w- C:\windows\System32\drivers\cdr4_xp.sys
2013-10-08 10:10:23 -------- d-----w- C:\Program Files (x86)\Common Files\Sonic Shared
2013-10-08 10:10:23 -------- d-----w- C:\Program Files (x86)\Common Files\PX Storage Engine
2013-10-06 12:44:17 -------- d-----w- C:\Users\Sean and Emma\AppData\Local\{2259E11E-CA72-42FA-A417-1FF59A0EF1C7}
2013-09-26 22:49:39 -------- d-----w- C:\Users\Sean and Emma\AppData\Local\{40396362-AFC8-4F2A-B750-5462F4E9446A}
==================== Find3M  ====================
2013-09-08 16:21:37 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-08 16:21:37 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
============= FINISH: 18:46:07.18 ===============




DDS (Ver_2012-11-20.01)
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 27/08/2012 14:12:57
System Uptime: 20/10/2013 00:38:43 (114 hours ago)
Motherboard: SAMSUNG ELECTRONICS CO., LTD. |  | SAMSUNG_NP1234567890
Processor: Intel® Core i5-3210M CPU @ 2.50GHz | CPU Socket - U3E1 | 1175/100mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 674 GiB total, 603.067 GiB free.
D: is CDROM ()
E: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP89: 29/09/2013 18:14:36 - Scheduled Checkpoint
RP90: 06/10/2013 19:12:56 - Scheduled Checkpoint
RP91: 08/10/2013 11:08:05 - Installed Adobe Photoshop Elements 11.
RP92: 16/10/2013 08:34:09 - Scheduled Checkpoint
RP93: 23/10/2013 16:48:36 - Scheduled Checkpoint
==== Hosts File Hijack ======================
Hosts:  ads.mcafee.com
Hosts:  analytics.microsoft.com
Hosts:  metrics.bitdefender.com
Hosts:  metrics.mcafee.com
Hosts:  om.symantec.com
Hosts:  ads.bleepingcomputer.com
Hosts:  wdcs.trendmicro.com
==== Installed Programs ======================
???? ??? Windows Live
???? Windows Live
????? Windows Live
?????? ??????? ?? Windows Live
???????? ?????????? Windows Live
?????????? Windows Live
??????????? ?? Windows Live
ABBYY FineReader 9.0 Sprint
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 11
Adobe Reader X (10.1.7)
Adobe Shockwave Player 11.6
Agatha Christie - Death on the Nile
Atheros Bluetooth Suite (64)
Atheros Client Installation Program
„Windows Live Essentials“
„Windows Live Mail“
„Windows Live Messenger“
„Windows Live“ fotogalerija
Bejeweled 2 Deluxe
Bing Bar
Chicken Invaders 4 (AppUp)
Chuzzle Deluxe
CyberLink Media Suite
CyberLink Media+ Player10
CyberLink MediaShow
CyberLink Power2Go
CyberLink PowerDirector
CyberLink YouCam
DAEMON Tools Lite
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue
Download Navigator
Easy File Share
Easy Migration
Easy Settings
Easy Software Manager
Easy Support Center
Elements 11 Organizer
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson Event Manager
EPSON XP-202 203 206 Series Printer Uninstall
EpsonNet Print
ERUNT 1.1j
Facebook Video Calling
Farm Frenzy
Fotogalerija Windows Live
FruitNinja 1.6.1
Galeria de Fotografias do Windows Live
Galeria fotografii uslugi Windows Live
Galerie de photos Windows Live
Galerie foto Windows Live
Galería fotográfica de Windows Live
Insaniquarium Deluxe
Intel® Manageability Engine Firmware Recovery Agent
Intel® Management Engine Components
Intel® OpenCL CPU Runtime
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® Trusted Connect Service Client
Java 7 Update 9
Java Auto Updater
John Deere Drive Green
Junk Mail filter update
Malwarebytes Anti-Malware version
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
Norton Online Backup
NVIDIA Control Panel 296.01
NVIDIA Graphics Driver 296.01
NVIDIA Install Application
NVIDIA Optimus 1.7.12
NVIDIA PhysX System Software 9.11.1111
NVIDIA Update Components
Plants vs. Zombies
Poczta uslugi Windows Live
Podstawowe programy Windows Live
Polar Golfer
Pošta Windows Live
PSE11 STI Installer
Raccolta foto di Windows Live
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
S?????? f?t???af??? t?? Windows Live
Samsung Recovery Solution 5
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype™ 5.10
Software Launcher
Spybot - Search & Destroy
SpywareBlaster 4.6
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
User Guide
VLC media player 2.0.3
WildTangent Games
WildTangent ORB Game Console
Windows Live
Windows Live ??
Windows Live ?? ???
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotótár
Windows Live Foto-galerija
Windows Live fotoattelu galerija
Windows Live Fotogalerie
Windows Live Fotogalleri
Windows Live Fotogaléria
Windows Live Fotograf Galerisi
Windows Live Galeria de Fotos
Windows Live Galerija fotografija
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Pošta
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Temel Parçalar
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
WinRAR 4.00 (64-bit)
Zuma Deluxe
==== Event Viewer Messages From Past Week ========
20/10/2013 00:43:43, Error: Schannel [36888]  - The following fatal alert was generated: 10. The internal error state is 10.
20/10/2013 00:41:23, Error: Service Control Manager [7024]  - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
20/10/2013 00:39:32, Error: Service Control Manager [7001]  - The SBSD Security Center Service service depends on the Security Center service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
19/10/2013 17:18:12, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
==== End Of File ===========================


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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.



Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RougeKiller 64bit log:


RogueKiller V8.7.5 _x64_ [Oct 22 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Sean and Emma [Admin rights]
Mode : Scan -- Date : 10/24/2013 22:29:17
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts  localhost
::1  localhost #[iPv6]  fr.a2dfp.net  m.fr.a2dfp.net  ad.a8.net  asy.a8ww.net  abcstats.com  a.abv.bg  adserver.abv.bg  adv.abv.bg  bimg.abv.bg  ca.abv.bg  www2.a-counter.kiev.ua  track.acclaimnetwork.com  accuserveadsystem.com  www.accuserveadsystem.com  achmedia.com  aconti.net  secure.aconti.net  www.aconti.net #[Dialer.Aconti]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST750LM022 HN-M750MBB +++++
--- User ---
[MBR] f8cb6d41857151d96c83fd1db7031311
[bSP] 6999a457c453a9ecd767a271bcda63c6 : KIWI Image system MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 690257 Mo
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 1413853184 | Size: 25046 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_10242013_222917.txt >>



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Not much showing...lets run some scans:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.


New window that comes up.




If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.


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Avira is your anti-virus

Did you run the fixdamage.exe in MBAR??



Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix


Please make sure you click download buttons that look like this, not "sponsored ad links":


Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.


If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.


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I ran fixdamage now, didn't appear it did anything according to the command line.


The strange thing is that I don't see avira running on the hotbar on windows or in the processes and its not list in all programmes programmes or I go into uninstall a programme so I don't think its there.


Combo fix log:

ComboFix 13-10-28.01 - Sean and Emma 28/10/2013  18:11:06.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.5926.3831 [GMT 0:00]
Running from: c:\users\Sean and Emma\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-28  )))))))))))))))))))))))))))))))
2013-10-28 18:18 . 2013-10-28 18:18 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-10-28 18:18 . 2013-10-28 18:18 -------- d-----w- c:\users\Emma's Uni Account\AppData\Local\temp
2013-10-28 18:18 . 2013-10-28 18:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-27 12:03 . 2013-10-27 12:17 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-27 12:03 . 2013-10-27 12:03 116440 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2013-10-26 14:13 . 2013-10-27 12:02 91352 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-10-23 15:42 . 2013-10-28 18:06 75888 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{02A84D7F-CCDB-4DD6-960C-EED0ED26B21C}\offreg.dll
2013-10-23 15:40 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{02A84D7F-CCDB-4DD6-960C-EED0ED26B21C}\mpengine.dll
2013-10-08 10:19 . 2013-10-08 10:19 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
2013-10-08 10:17 . 2013-10-08 10:17 -------- d-----w- c:\program files\Common Files\Adobe
2013-10-08 10:11 . 2012-08-10 02:01 56336 ------w- c:\windows\system32\drivers\PxHlpa64.sys
2013-10-08 10:11 . 2012-04-24 02:01 11376 ------w- c:\windows\system32\drivers\cdralw2k.sys
2013-10-08 10:11 . 2012-04-24 02:01 10864 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2013-10-08 10:10 . 2013-10-08 10:10 -------- d-----w- c:\program files (x86)\Common Files\PX Storage Engine
2013-10-08 10:10 . 2013-10-08 10:10 -------- d-----w- c:\program files (x86)\Common Files\Sonic Shared
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
2013-10-28 17:56 . 2012-08-28 18:00 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-28 17:56 . 2012-08-28 18:00 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
"Facebook Update"="c:\users\Sean and Emma\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2013-01-06 138096]
"DAEMON Tools Lite"="c:\program files (x86)\DAEMON Tools Lite\DTLite.exe" [2012-04-17 3671872]
"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"Spotify Web Helper"="c:\users\Sean and Emma\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-10-16 1140736]
"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\x64\3\E_IATIIME.EXE" [2012-02-29 283232]
"Spotify"="c:\users\Sean and Emma\AppData\Roaming\Spotify\spotify.exe" [2013-10-16 4752384]
"KNOWHOW APP CENTRE"="c:\program files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\ismagent.exe" [2012-06-05 152896]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2011-10-31 1058400]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 nvpciflt;nvpciflt;c:\windows\system32\DRIVERS\nvpciflt.sys;c:\windows\SYSNATIVE\DRIVERS\nvpciflt.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys;c:\windows\SYSNATIVE\DRIVERS\dtsoftbus01.sys [x]
S1 SABI;SAMSUNG Kernel Driver For Windows 7;c:\windows\system32\Drivers\SABI.sys;c:\windows\SYSNATIVE\Drivers\SABI.sys [x]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [x]
S2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [x]
S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]
S2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\EscSvc64.exe;c:\windows\SYSNATIVE\EscSvc64.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 Intel® ME Service;Intel® ME Service;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S2 SamsungDeviceConfigurationWinService;SamsungDeviceConfiguration;c:\program files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe;c:\program files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe [x]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 ZAtheros Bt&Wlan Coex Agent;ZAtheros Bt&Wlan Coex Agent;c:\program files (x86)\Bluetooth Suite\Ath_CoexAgent.exe;c:\program files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [x]
S3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]
S3 btath_avdt;Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]
S3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\DRIVERS\btath_bus.sys;c:\windows\SYSNATIVE\DRIVERS\btath_bus.sys [x]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\DRIVERS\btath_hcrp.sys;c:\windows\SYSNATIVE\DRIVERS\btath_hcrp.sys [x]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]
S3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\DRIVERS\btath_rcp.sys;c:\windows\SYSNATIVE\DRIVERS\btath_rcp.sys [x]
S3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
Contents of the 'Scheduled Tasks' folder
2013-10-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3178140741-1008856957-888535845-1002Core.job
- c:\users\Sean and Emma\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-06 16:00]
2013-10-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3178140741-1008856957-888535845-1002UA.job
- c:\users\Sean and Emma\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-06 16:00]
2013-10-28 c:\windows\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d-Logon.job
- c:\program files (x86)\Intel\Intel® ME FW Recovery Agent\bin\Bootstrap.exe [2011-11-25 04:41]
2013-10-26 c:\windows\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d.job
- c:\program files (x86)\Intel\Intel® ME FW Recovery Agent\bin\Bootstrap.exe [2011-11-25 04:41]
--------- X64 Entries -----------
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-03-29 12460136]
"AtherosBtStack"="c:\program files (x86)\Bluetooth Suite\BtvStack.exe" [2012-02-13 1020064]
"AthBtTray"="c:\program files (x86)\Bluetooth Suite\AthBtTray.exe" [2012-02-13 800416]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]
------- Supplementary Scan -------
uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer =
FF - ProfilePath - c:\users\Sean and Emma\AppData\Roaming\Mozilla\Firefox\Profiles\ng6qswzi.default\
- - - - ORPHANS REMOVED - - - -
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
--------------------- LOCKED REGISTRY KEYS ---------------------
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
@Denied: (A 2) (Everyone)
@="?????????????????? v1"
@="?????????????????? v2"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
@Denied: (Full) (Everyone)
Completion time: 2013-10-28  18:23:07
ComboFix-quarantined-files.txt  2013-10-28 18:23
Pre-Run: 650,168,893,440 bytes free
Post-Run: 650,347,069,440 bytes free
- - End Of File - - 8B6EB085BF5B0FEFB533E40CF66641A0


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Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look like this, not "sponsored ad links":


  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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adw cleaner log:

# AdwCleaner v3.010 - Report created 03/11/2013 at 16:38:11
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Sean and Emma - DORY
# Running from : C:\Users\Sean and Emma\Desktop\Virus Removal\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16537

-\\ Mozilla Firefox v23.0.1 (en-US)

[ File : C:\Users\Sean and Emma\AppData\Roaming\Mozilla\Firefox\Profiles\ng6qswzi.default\prefs.js ]


AdwCleaner[R0].txt - [1015 octets] - [03/11/2013 16:36:55]
AdwCleaner[s0].txt - [944 octets] - [03/11/2013 16:38:11]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1003 octets] ##########



Nothing found on malwarebytes scan and I managed to get avira re-installed so I think im all goog. Thanks for all your help with this, muchly appreciated!

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Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
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