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DDS logs and virus help needed

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Ok will read tomorrow and (no doubt) post a few questions here if I have them.

Will I use the same disc I already have and used the other day?

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Yes use the DVD if it is the Windows OS installation DVD.... The instructions from the link I post are very concise and easy to follow with plenty of highlighted images, I do not believe you will have any problems with the instructions....

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Haven't been able to have a go at this as I've been ill, however hopefully tonight.

Just checked disc and it's a System Recovery Media Windows 7 Home Premium SP1 disc, which is different from the windows OS installation disc you mention above?

This is the only disc I got with the laptop.

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Ok, not sure what OEM is?

From the link to the instructions you provided earlier, will this disc be:

option 4) windows 7 with SP1 ISO?

Or

Option 5) windows 7 with SP1 DVD/USB?

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I'm looking at Here's How and wondered how to get started? Point 1 says to start windows 7 and log on to an administrator account. I can't log on to the laptop at all so how am I supposed to do this?

I have read through the different points on the link you gave me but wouldn't have a clue whether any of the warnings affected me.

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Yep there is a lot of information to mull over, maybe it will be much easier to just go for a clean install from your DVD, what actually happens if you put the DVD into the tray and boot directly from the DVD, what options do you see as it boots...

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i get the samsung screen and F2 for for set up F4 for reboot (i think, although it went quite quick).

 

It then gave me the option to start in safe mode, with command prompts etc.

 

When left without clicking on anything it goes back to a black screen, as it did before.

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I suspect the DVD is not a full OS installation disc, boot from the DVD again and select F2 when prompted, do you get the option for a factory reset?

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The F4 was recover.

 

If I press F2 however it just goes to the options below.

 

start in safe mode

start safe mode with networking

start safe mode with command prompt, or

 

start windows normally

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When you select F4 do you get a factory reset option or repair, recover, anything specific...

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press any key to boot from cd or dvd then...

 

start in safe mode

start safe mode with networking

start safe mode with command prompt, or

 

start windows normally

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What is the make/model of your PC, when bought did Windows 7 come pre-installed. The DVD you mention, did it come with the PC or did you burn it yourself.

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PC is Samsung notebook, there is a model number I think?  It came with windows installed from PC shop and the disc came with it.

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This all looks ok and straight forward, thank god!

 

When it says it will erase all current files, does this mean all music, pictures and whatever else is on the laptop? or will I be able to save this through backing up and how would I do this?

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Yep a fresh install will erase all data that you have such as music etc etc... However, if you read the instructions carefully it is possible to create a backup to an external source. I`m not really familiar with the notebook you use so do not use those instruction personally.

 

If you cannot use the instructions maybe easier to use a live CD such as Ubuntu to recover any important data you may have. Read the following link and see if that helps or makes it easier for you. If so you can do the fresh install later..

 

http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

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Ok, trying to do this now.  Do I click on the Ubunto Live CD link or the ImgBurn link or both? Only the Ubunto link has it's only set of installtion instructions and IMG has another?

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Download Ubuntu and save somewhere handy, downloads folder or Desktop. Download and install imgburn, use that to burn Ubuntu to a CD, or use a burner you may already have such as Nero

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Downloaded the imgburn but when I go to open it, it opens up a speed up my computer programme that looks nothing like the programme in the link?

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From the site scroll to the d/l options for specific versions:

 

 
ImgBurn v2.5.8.0 Released! Sunday 16th June 2013 up.gif
 

What's New:

Click here to find out!
Click here to download!

If everyone who likes my program donates $2 (or whatever they can afford), I'll be able get more drives working, test with more types of media and add more exciting new features!

 

 

 

You select the most recent version. as above...

 

That will take you to a list of d/l links;

 

 
ImgBurn v2.5.8.0 (3,389 KB) Released: Sunday 16th June 2013 up.gif Mirror 1 - Provided by Digital Digest   (Currently hosting v2.5.8.0) Mirror 2 - Provided by BetaNews   (Currently hosting v2.5.8.0) Mirror 3 - Provided by Softpedia   (Currently hosting v2.5.8.0) Mirror 4 - Provided by Free-Codecs.com   (Currently hosting v2.5.8.0) Mirror 5 - Provided by TechSpot   (Currently hosting v2.5.8.0) Mirror 6 - Provided by MajorGeeks   (Currently hosting v2.5.8.0) Mirror 7 - Provided by ImgBurn   (Currently hosting v2.5.8.0)

CRC32: 00E8E0B2
MD5: 9685E1B00B7D1B31EDE436BD9B12BE39
SHA-1: 5CA96A0C243390C378DEE1A629684EA261E2CFC4

 

 

I select "Softpedia"

 

One point you should always be aware of, the majority of "Free to use" software may come bundled with unwanted extras, there will always be an option to untick such extras. There maybe a Default installation option or Advanced installation option, always choose Advanced and refuse all entries except for imgburn

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Got that and downloaded ok.

 

The next instruction....Then click on the icon next to “Source”, pick the downloaded ISO file, stick a recordable CD into the drive, and click burn.

 

Is the downloaded ISO file the Ubuntu link I downloaded? If so, I can click on the icon next to Source, as above, but can't obviously see how to burn?

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It's ok, downloading ubunto again as hadn't downloaded properly, although it's got over an hour left so will pick up tomorrow and carry on

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