redirecting virus on internet explorer

chang855 · October 23, 2013

hello i am kinda new to computures i think my internext explore has a virus because it brings up the wrong sites when i click something.

i ran a quick scan and uninstalled internet explore but its still there please help.

i do not know what information you need but i can try to pull it up

BornSlippy · October 23, 2013

Welcome to Malwarebytes chang855. Follow the instructions here; and someone will assist you

AdvancedSetup · October 23, 2013

Hello and :welcome:

If you've not already done so please start here and post back the 2 log files DDS.txt and Attach.txt

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
You can check here if you're not sure if your computer is 32-bit or 64-bit
Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
When we are done, I'll give you instructions on how to cleanup all the tools and logs
Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
Your topic will be closed if you haven't replied within 3 days
(If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1
Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
Make sure that at least the first two check boxes are selected.
Click on OK
Then click on YES to create the folder.
Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

RogueKiller 32-bit | RogueKiller 64-bit
Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes Close the program > Don't Fix anything!
Don't run any other options, they're not all bad!!
Post back the report which should be located on your desktop.

chang855 · October 23, 2013

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.23.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Justin :: JUSTIN-PC [administrator]

10/23/2013 6:09:06 PM

Shortcut Cleaner 1.2.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Shortcut Cleaner can be found at this link:
http://www.bleepingcomputer.com/download/shortcut-cleaner/

Windows Version: Windows 7 Home Premium Service Pack 1
Program started at: 10/23/2013 06:28:59 PM.

Scanning for registry hijacks:

* No issues found in the Registry.

Searching for Hijacked Shortcuts:

Searching C:\Users\Justin.Justin-PC\AppData\Roaming\Microsoft\Windows\Start Menu\

Searching C:\ProgramData\Microsoft\Windows\Start Menu\

Searching C:\Users\Justin.Justin-PC\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\

Searching C:\Users\Public\Desktop\

Searching C:\Users\Justin.Justin-PC\Desktop

0 bad shortcuts found.

Program finished at: 10/23/2013 06:28:59 PM
Execution time: 0 hours(s), 0 minute(s), and 0 seconds(s)

mbam-log-2013-10-23 (18-09-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 327489
Time elapsed: 18 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

AdvancedSetup · October 23, 2013

Thanks, please post back the RogueKiller log.

chang855 · October 23, 2013

kill 2.6.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/23/2013 06:37:31 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\Justin.Justin-PC\Desktop\rkill\rkill-10-23-2013-06-37-36.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* wscsvc [Missing Service]

* WinDefend [Missing ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 10/23/2013 06:38:22 PM
Execution time: 0 hours(s), 0 minute(s), and 50 seconds(s)

chang855 · October 23, 2013

eur for windows nt it says its unable to create file

chang855 · October 23, 2013

ogueKiller V8.7.5 _x64_ [Oct 22 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Justin [Admin rights]
Mode : Scan -- Date : 10/23/2013 18:49:26
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[sUSP PATH][DLL] rundll32.exe -- C:\Users\Justin.Justin-PC\AppData\Local\Warframe\Roblox\ebhf.dll [-] -> rundll32.exe KILLED [TermProc]
[sUSP PATH][DLL] rundll32.exe -- C:\Users\Justin.Justin-PC\AppData\Local\Warframe\Roblox\ebhf.dll [-] -> rundll32.exe KILLED [TermProc]

¤¤¤ Registry Entries : 16 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : Roblox (rundll32 "C:\Users\Justin.Justin-PC\AppData\Local\Warframe\Roblox\ebhf.dll",DllRegisterServer [x][-][x]) -> FOUND
[RUN][sUSP PATH] HKCU\[...]\Run : JavaSoft Update (regsvr32.exe C:\Users\Justin.Justin-PC\AppData\Local\JavaSoft\LX___uict.DLL [x][-]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2155116796-835030187-843542399-1006\[...]\Run : Roblox (rundll32 "C:\Users\Justin.Justin-PC\AppData\Local\Warframe\Roblox\ebhf.dll",DllRegisterServer [x][-][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2155116796-835030187-843542399-1006\[...]\Run : JavaSoft Update (regsvr32.exe C:\Users\Justin.Justin-PC\AppData\Local\JavaSoft\LX___uict.DLL [x][-]) -> FOUND
[DNS][PUM] HKLM\[...]\CCSet\[...]\{08575AE8-F72F-4A3E-84DD-5464FC70557C} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CCSet\[...]\{E6130FEC-A88E-4FDC-B2A0-9F88D3074AE4} : NameServer (172.26.38.1 172.26.38.2 [(Private Address) (XX) - (Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS001\[...]\{08575AE8-F72F-4A3E-84DD-5464FC70557C} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS001\[...]\{E6130FEC-A88E-4FDC-B2A0-9F88D3074AE4} : NameServer (172.26.38.1 172.26.38.2 [(Private Address) (XX) - (Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS002\[...]\{08575AE8-F72F-4A3E-84DD-5464FC70557C} : NameServer (0.0.0.0 [(Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS002\[...]\{E6130FEC-A88E-4FDC-B2A0-9F88D3074AE4} : NameServer (172.26.38.1 172.26.38.2 [(Private Address) (XX) - (Private Address) (XX)]) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9750420AS +++++
--- User ---
[MBR] 419b3cf343e2eff31f73ce02b699c1a6
[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 208845 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30928845 | Size: 700301 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_10232013_184926.txt >>

chang855 · October 23, 2013

anything else?

AdvancedSetup · October 24, 2013

Yes but please read my original reply

The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.

This is not an instant messenger at your disposal. We are offering you a free resource to assist you in cleaning your computer from an infection. This can sometimes take days to complete and you're not the only person we're assisting and it is not our only job.

Thank you for your understanding. I will be on the road for a bit but will try to check back on you later tonight.

Please go ahead and run through the following steps and post back the logs when ready.

STEP 03

Please download Malwarebytes Anti-Rootkit from here

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04

Please download Junkware Removal Tool to your desktop.

Shutdown your antivirus to avoid any conflicts.
Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next reply message
When completed make sure to re-enable your antivirus

STEP 05

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

STEP 06

Please go here to run the online antivirus scannner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings and ensure these options are ticked:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
Click Scan
Wait for the scan to finish
If any threats were found, click the 'List of found threats' , then click Export to text file....
Save it to your desktop, then please copy and paste that log as a reply to this topic.

STEP 07

Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

Double-click to run it. When the tool opens click Yes to disclaimer.
Press the Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

chang855 · October 24, 2013

for some reason erunt wont save the stuff

chang855 · October 24, 2013

i think the scan or something is stuck

chang855 · October 24, 2013

should i cancel the scan

chang855 · October 24, 2013

wait never mind its moving

AdvancedSetup · October 24, 2013

So where are you at now? Do you have any of the logs ready to post back ?

chang855 · October 24, 2013

I finished only 1 anti root kit scan last night and i just got back from school im going to run another right now

AdvancedSetup · October 24, 2013

No problem. Go ahead and complete and post the logs when ready.

chang855 · October 24, 2013

What help my computer is stuck at starting windows screen

chang855 · October 24, 2013

Nvm its just taking a long time to start

chang855 · October 24, 2013

when it started up it said

RegSvr32

the module

C;/Users/Chang-PC/AppData/Loc.../LX_uict.fll

faliled to load

chang855 · October 24, 2013

should i be worried?

AdvancedSetup · October 24, 2013

That's a good thing as that appears to be a bogus file.

Please continue with the scans.

chang855 · October 24, 2013

does the anti root kit scan usually takes 4 hours?

AdvancedSetup · October 25, 2013

Not unless you possibly have a worm which can potentially create millions of files in the %temp% folders which I've seen a few times before.

If you're not having any disk activity for a long period then you can try to abort the scanner. Aborting though if it's working on a lot of files can take maybe 5 minutes or so to abort. If it still cannot abort then you may be forced to end it or force reboot the computer.

Let me know how it goes

chang855 · October 25, 2013

i might just have alot of files

redirecting virus on internet explorer

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