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Net framework 4 will not install


sivadone
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Hi,

I am using Windows 7 system. Whn i try to install .Net framework 4 on my system the following error message has been displayed"The specified service does not exist as an installed service/" please help me to rectify the prob..

I am attaching the log files after running the DDS

 

DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 9.0.8112.16447  BrowserJavaVersion: 10.25.2
Run by Siva at 11:53:30 on 2013-10-22
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3039.697 [GMT 5.5:30]
.
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\vfsFPService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\Intel\lmgrd.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\Intel\lmgrd.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\Intel\ansyslmd.exe
C:\Program Files\ANSYS Inc\v110\RSM\bin\JobManagerService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton 360\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSvcm.exe
C:\Program Files\Common Files\SpeedBit\SBUpdate\sbu.exe
C:\Program Files\ANSYS Inc\v110\RSM\bin\ScriptHostService.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\MBlaze UI\bin\MonServiceUDisk.exe
C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\BitTorrent\BitTorrent.exe
C:\Users\Siva\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files\FreeAlarmClock\FreeAlarmClock.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\KiesAirMessage.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\DAP\DAP.exe
C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Users\Siva\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\IPMsg\ipmsg.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\DXPServer.exe
C:\Windows\system32\DeviceDisplayObjectProvider.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\Notepad.exe
C:\Windows\System32\Notepad.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siva\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\Siva\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: SearchPredictObj Class: {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - c:\program files\searchpredict\SearchPredict.dll
BHO: DigitalPersona Personal Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - c:\program files\digitalpersona\bin\DpOtsPluginIe8.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\5.2.2.3\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\5.2.2.3\ips\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: SBCONVERT Class: {92A9ACF4-9333-43AE-9698-DB283326F87F} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: SpeedBit Link Verification Helper: {D5974A72-C81C-4DC3-BE77-A8A7BBC8864E} - c:\program files\dap\LinkVerifier.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - c:\program files\hewlett-packard\hp support framework\resources\hpnetworkcheck\HPNetworkCheckPlugin.dll
BHO: GrabberObj Class: {FF7C3CF0-4B15-11D1-ABED-709549C10000} - c:\program files\speedbit video downloader\toolbar\Grabber.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: SpeedBit Video Downloader: {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\5.2.2.3\coieplg.dll
TB: SpeedBit Video Downloader: {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [HW_OPENEYE_OUC_Reliance Netconnect] "c:\program files\reliance netconnect+\updatedog\ouc.exe"
uRun: [TheLeGeNd] c:\users\siva\appdata\roaming\skynet.exe
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [bitTorrent] "c:\program files\bittorrent\BitTorrent.exe"  /MINIMIZED
uRun: [Facebook Update] "c:\users\siva\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [CockroachOnDesktop] c:\users\siva\appdata\local\temp\goodluck.exe
uRun: [skyDrive] "c:\users\siva\appdata\local\microsoft\skydrive\SkyDrive.exe" /background
uRun: [bTLive] c:\users\siva\appdata\roaming\btlive\BTLive.exe
uRun: [GetBooks] "c:\users\siva\appdata\local\getbooks\GetBooks.exe" bc4b5cc48ffc069031ed3bb64debfc83
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [FreeAC] c:\program files\freealarmclock\FreeAlarmClock.exe -autorun
uRun: [KiesPreload] c:\program files\samsung\kies\Kies.exe /preload
uRun: [KiesAirMessage] c:\program files\samsung\kies\KiesAirMessage.exe -startup
uRun: [] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [DownloadAccelerator] "c:\program files\dap\DAP.EXE" /STARTUP
uRun: [speedBitVideoAccelerator] "c:\program files\speedbit video accelerator\VideoAccelerator.exe" /startup
uRun: [Google Update] "c:\users\siva\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Google Update] "c:\users\siva\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [DpAgent] c:\program files\digitalpersona\bin\dpagent.exe
mRun: [instaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [iAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\users\siva\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\siva\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\siva\appdata\roaming\micros~1\windows\startm~1\programs\startup\ipmsgf~1.lnk - c:\program files\ipmsg\ipmsg.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:32
uPolicies-Explorer: NoDriveAutoRun = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: &Verify with DAP - c:\program files\dap\dapverify.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
LSP: c:\program files\speedbit video accelerator\sblsp.dll
LSP: c:\program files\avira\antivir desktop\avsda.dll
LSP: mswsock.dll
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6} : NameServer = 8.8.8.8,203.145.184.47
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\146796A716E6F563234383 : NameServer = 8.8.8.8,203.145.184.47
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\146796A716E6F563234383 : DHCPNameServer = 192.168.33.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\14E64627F696461405 : NameServer = 8.8.8.8,203.145.184.47
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\14E64627F696461405 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\14E64627F69646140583635323 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\2435E4C4F52414C414D45525557414E4 : NameServer = 8.8.8.8,203.145.184.47
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\2435E4C4F52414C414D45525557414E4 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\2456C6B696E6F574F575962756C6563737F5336444931453 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\2656C6B696E6E2663346 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\E4F4B4941402C457D6961602731303F503837313 : NameServer = 8.8.8.8,203.145.184.47
TCP: Interfaces\{60876D9B-CFD6-4B0B-93DD-3F19DB3450C6}\E4F4B4941402C457D6961602731303F503837313 : DHCPNameServer = 192.168.33.1
TCP: Interfaces\{6B121187-34B3-4A4C-91BB-FFA43F5D569B} : DHCPNameServer = 192.168.2.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages =  scecli DPPWDFLT
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg pku2u msoidssp livessp
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\siva\appdata\roaming\mozilla\firefox\profiles\w8hksf37.default\
FF - prefs.js: browser.search.selectedEngine - My Online Search
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\siva\appdata\local\facebook\messenger\2.1.4814.0\npFbDesktopPlugin.dll
FF - plugin: c:\users\siva\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll
FF - plugin: c:\users\siva\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\users\siva\appdata\locallow\square enix\nprun3d.dll
FF - plugin: c:\users\siva\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\siva\appdata\roaming\mozilla\firefox\profiles\w8hksf37.default\extensions\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}\plugins\np-mswmp.dll
FF - plugin: c:\users\siva\appdata\roaming\mozilla\firefox\profiles\w8hksf37.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\plugins\np-mswmp.dll
FF - plugin: c:\users\siva\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\siva\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\siva\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1204144.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-09-17 13:29; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - ExtSQL: !HIDDEN! 2010-03-02 17:02; otis@digitalpersona.com; c:\program files\digitalpersona\bin\FirefoxExt
FF - ExtSQL: !HIDDEN! 2010-06-07 23:32; {883d40b8-f2de-2f78-9315-1a5cbb01b072}; c:\program files\mozilla firefox\extensions\{883d40b8-f2de-2f78-9315-1a5cbb01b072}
FF - ExtSQL: !HIDDEN! 2013-01-21 23:11; 50f054568ac12@50f054568ac32.com; c:\users\siva\appdata\roaming\mozilla\firefox\profiles\w8hksf37.default\extensions\50f054568ac12@50f054568ac32.com
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(yahoo.ytff.general.dontshowhpoffer, true
FF - user.js: google.toolbar.linkdoctor.enabled - false
.
.
.
FF - user.js: extensions.delta.tlbrSrchUrl - 
FF - user.js: extensions.delta.id - 629c3009000000000000002556425939
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15777
FF - user.js: extensions.delta.vrsn - 1.8.10.0
FF - user.js: extensions.delta.vrsni - 1.8.10.0
FF - user.js: extensions.delta.vrsnTs - 1.8.10.021:31:51
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
.
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 171064]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0502020.003\symds.sys [2012-6-12 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0502020.003\symefa.sys [2012-6-12 744568]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-10-13 37352]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20121012.001\IDSvix86.sys [2012-10-14 386720]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\0502020.003\symnets.sys [2012-6-12 299640]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSrv.exe [2009-3-2 81920]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-7-1 176128]
R2 ANSYS FLEXlm license manager;ANSYS FLEXlm license manager;c:\progra~1\ansysi~1\shared~1\licens~1\intel\lmgrd.exe [2010-3-19 1327104]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-10-13 84024]
R2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-10-13 108088]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-10-13 88840]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2011-5-13 26168]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2012-7-17 13592]
R2 JobManagerService110;Ansys JobManager Service V11;c:\program files\ansys inc\v110\rsm\bin\JobManagerService.exe [2007-9-20 20480]
R2 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\common files\microsoft shared\microsoft online services\MSOIDSVC.EXE [2010-8-17 1542560]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.2.2.3\ccsvchst.exe [2012-6-12 130008]
R2 SBUpd;SpeedBit Update;c:\program files\common files\speedbit\sbupdate\sbu.exe [2013-10-6 1687672]
R2 ScriptHostService110;Ansys ScriptHost Service V11;c:\program files\ansys inc\v110\rsm\bin\ScriptHostService.exe [2007-9-20 20480]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-9-16 3273088]
R2 UDisk Monitor;UDisk Monitor;c:\program files\mblaze ui\bin\MonServiceUDisk.exe [2012-11-20 512000]
R2 vfsFPService;Validity Fingerprint Service;c:\windows\system32\vfsFPService.exe [2009-6-3 599344]
R2 VideoAcceleratorService;VideoAcceleratorService;c:\progra~1\speedb~1\videoacceleratorservice.exe -start -scm --> c:\progra~1\speedb~1\VideoAcceleratorService.exe -start -scm [?]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2010-3-1 228408]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2009-6-28 59904]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\drivers\ew_jubusenum.sys [2011-9-11 73216]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2009-7-20 116136]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-3-1 185344]
R3 SBUpdd;SpeedBit UpdateD;c:\program files\common files\speedbit\sbupdate\sbw.sys [2013-10-6 31640]
S1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20120928.001\BHDrvx86.sys [2012-10-2 995488]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0502020.003\ironx86.sys [2012-6-12 136312]
S2 0068311336478589mcinstcleanup;McAfee Application Installer Cleanup (0068311336478589);c:\users\siva\appdata\local\temp\006831~1.exe -cleanup -nolog --> c:\users\siva\appdata\local\temp\006831~1.EXE -cleanup -nolog [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HWDeviceService.exe;HWDeviceService.exe;c:\programdata\datacardservice\hwdeviceservice.exe -/service --> c:\programdata\datacardservice\HWDeviceService.exe -/service [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-9-5 171680]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2013-5-21 83864]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-11 106656]
S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\drivers\ew_hwusbdev.sys [2011-9-11 102784]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-5-28 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 74112]
S3 NisSrv;NisSrv;c:\program files\microsoft security client\NisSrv.exe [2012-3-26 214952]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2010-2-26 137344]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [2010-2-26 8320]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-3-13 15872]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2013-5-21 181912]
S3 ssudserd;SAMSUNG Mobile USB Diagnostic Serial Port(DEVGURU Ver.);c:\windows\system32\drivers\ssudserd.sys [2013-5-21 181912]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-13 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-2-5 1343400]
S3 ztemtusbser;ZTEMT Legacy Serial Communication;c:\windows\system32\drivers\CT_ZTEMT_U_USBSER.sys [2012-11-20 105472]
S4 AntiVirWebService;Avira Web Protection;c:\program files\avira\antivir desktop\avwebgrd.exe [2013-10-13 815160]
S4 Imdmvcir;Imdmvcir;c:\windows\system32\drivers\pci.sys [2011-3-13 153984]
.
=============== Created Last 30 ================
.
2013-10-22 04:28:05 -------- dc----w- c:\programdata\Applications
2013-10-12 21:53:31 -------- dc----w- c:\users\siva\appdata\roaming\Avira
2013-10-12 21:50:09 66144 -c--a-w- c:\windows\system32\drivers\avnetflt.sys
2013-10-12 21:46:56 88840 -c--a-w- c:\windows\system32\drivers\avgntflt.sys
2013-10-12 21:46:56 37352 -c--a-w- c:\windows\system32\drivers\avkmgr.sys
2013-10-12 21:46:55 -------- dc----w- c:\program files\Avira
2013-10-11 10:13:14 -------- dc----w- c:\program files\AVAST Software
2013-10-11 05:01:43 -------- dc----w- c:\programdata\Avira
2013-10-10 05:04:20 -------- dcsh--w- c:\windows\system32\%APPDATA%
2013-10-03 15:07:40 7328304 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{54105a42-1e5d-4b7d-805b-c5ec5d2fad18}\mpengine.dll
2013-10-01 19:37:12 444952 -c--a-w- c:\windows\system32\wrap_oal.dll
2013-10-01 19:37:12 109080 -c--a-w- c:\windows\system32\OpenAL32.dll
2013-10-01 19:37:12 -------- dc----w- c:\program files\OpenAL
2013-10-01 14:07:15 7328304 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-09-28 18:49:58 3497832 -c--a-w- c:\windows\system32\d3dx9_34.dll
2013-09-28 18:49:56 81768 ----a-w- c:\windows\system32\xinput1_3.dll
2013-09-28 18:48:40 -------- dc----w- c:\users\siva\appdata\local\Square Enix
2013-09-26 18:00:39 208760 -c--a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2013-09-26 18:00:39 208760 -c--a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2013-10-10 05:53:35 71048 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-10 05:53:35 692616 -c--a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-10 05:53:31 17813896 -c--a-w- c:\windows\system32\FlashPlayerInstaller.exe
.
============= FINISH: 11:54:18.16 ===============
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  • Root Admin

Hello and :welcome:

 

I would recommend first verifying that the computer is not infected and cleaning that up if it is and see if that alone corrects the issue or not.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Thanks

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  • Root Admin

Thanks you but they belong in the other forum.  This is a general forum where we cannot work on actual malware detection and removal.

Simply create a new topic in the other forum and post the same logs please.

 

http://www.malwarebytes.org/forums/index.php?showforum=7

 

Thank you

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