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Windows Safet Alert

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I am having the same trouble with the "Windows Safety Alert" as the prior poster. I've followed the steps given in that thtread, and the delete command I was given when I ran Hijack This was: IZAB~1\LOCALS~1\Temp\laf312.tmp /del

I followed the steps listed, ran Ccleaner and rebooted, but the icon is still popping up in the start up tray. Any help would be greatly appreciated.

ss

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Please do this.

Download 'Hijack This!' 2.0.0.0. http://www.trendsecure.com/portal/en-US/th...JackThis_v2.exe

Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Do a system scan and save a logfile".

When the Notepad window opens, do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

I will evaluate it and let you know what to do.

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Great, thank you for the help. Here it is:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 8:53:22 AM, on 4/16/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\Program Files\Network Associates\Common Framework\UdaterUI.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Google\Google Talk\googletalk.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\RunDLL32.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Network Associates\Common Framework\McTray.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Elizabeth Rapin\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogi...mp;ltmplcache=2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)

O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video ActiveX Object\isadd.dll (file missing)

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.3558\swg.dll

O3 - Toolbar: FunBar - {2CA511C5-C677-4e33-A018-EADF07E08299} - C:\PROGRA~1\FUNBAR~1.01\funbar.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKLM\..\Run: [sSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sTOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe

O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe

O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\system32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow

O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Object\pmsnrr.exe

O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Object\isamntr.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {00B28243-126B-4FFF-B346-6C3176E8296B} (Siebel Calendar) - https://wtiwebopt.axaonline.com/fins_enu/19...Ax_Calendar.cab

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} - http://www.sexybuddy.com/sexybuddyinstall.exe

O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - https://wtiwebopt.axaonline.com/fins_enu/19...x_HI_Client.cab

O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://chat.yahoo.com/cab/yvwrctl.cab

O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....bio5_3_16_0.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: frisbee - {abef791f-947e-4cdf-83c3-e72a240afb67} - C:\WINDOWS\system32\ygjun.dll

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/ELIZAB~1/LOCALS~1/Temp/msoclip1/01/clip_image002.jpg

--

End of file - 12445 bytes

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Here is the logfile:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 9:52:05 AM, on 4/16/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\Program Files\Network Associates\Common Framework\UdaterUI.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Google\Google Talk\googletalk.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\RunDLL32.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Network Associates\Common Framework\McTray.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe

C:\Program Files\AIM\aim.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Elizabeth Rapin\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogi...mp;ltmplcache=2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.3558\swg.dll

O3 - Toolbar: FunBar - {2CA511C5-C677-4e33-A018-EADF07E08299} - C:\PROGRA~1\FUNBAR~1.01\funbar.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKLM\..\Run: [sSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sTOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe

O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe

O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\system32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow

O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {00B28243-126B-4FFF-B346-6C3176E8296B} (Siebel Calendar) - https://wtiwebopt.axaonline.com/fins_enu/19...Ax_Calendar.cab

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} - http://www.sexybuddy.com/sexybuddyinstall.exe

O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - https://wtiwebopt.axaonline.com/fins_enu/19...x_HI_Client.cab

O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://chat.yahoo.com/cab/yvwrctl.cab

O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....bio5_3_16_0.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/ELIZAB~1/LOCALS~1/Temp/msoclip1/01/clip_image002.jpg

--

End of file - 12143 bytes

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My first suggestion would be that you remove StopZilla from your computer. This program is not a very good antispyware application.

Next, Please download, install, and update AVG Anti-Spyware (http://www.ewido.net/en/download/)

Load AVG Anti-Spyware and then click the "Update" tab at the top. Under Manual Update click Start update.

After the update finishes (the status bar at the bottom will display "Update successful")

Click on the "Scanner" tab at the top and then click on "Complete System Scan".

  • AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
  • Click on Save Report, then Save Report As. This will create a text file. Make sure you save this file where you can find this it again (like on the Desktop).

Restart your computer and post the contents of the AVG Anti-Spyware text report that you saved and a fresh hijackthis log.

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I actually use Ad-Aware SE. Is this better? At any rate, I'll download the program you suggest, as well.

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Please also update Ad-Aware and run it. AFTER you have run AVG, not at the same time. The programs will find stuff the other has missed.

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Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 6:09:22 PM, on 4/17/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\Program Files\Network Associates\Common Framework\UdaterUI.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Google\Google Talk\googletalk.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\RunDLL32.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Network Associates\Common Framework\McTray.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Elizabeth Rapin\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogi...mp;ltmplcache=2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com' rel="external nofollow">http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com'>http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.3558\swg.dll

O3 - Toolbar: FunBar - {2CA511C5-C677-4e33-A018-EADF07E08299} - C:\PROGRA~1\FUNBAR~1.01\funbar.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKLM\..\Run: [sSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sTOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe

O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe

O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\system32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow

O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM

O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {00B28243-126B-4FFF-B346-6C3176E8296B} (Siebel Calendar) - https://wtiwebopt.axaonline.com/fins_enu/19...Ax_Calendar.cab

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} - http://www.sexybuddy.com/sexybuddyinstall.exe

O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - https://wtiwebopt.axaonline.com/fins_enu/19...x_HI_Client.cab

O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://chat.yahoo.com/cab/yvwrctl.cab

O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....bio5_3_16_0.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe

O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/ELIZAB~1/LOCALS~1/Temp/msoclip1/01/clip_image002.jpg

--

End of file - 12471 bytes

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Early indications look good, as I don't see the Safety Alert icon anymore!!! Thanks a lot. Should I hold on to the programs you had me download (Hijack this, AVG) or don't I need them anymore?

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 10:00:23 AM 4/17/2007

+ Scan result:

C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : Cleaned with backup (quarantined).

HKU\S-1-5-21-1060284298-1177238915-1801674531-1004\Software\Kazaa\Promotions\Cydoor -> Adware.Cydoor : Cleaned with backup (quarantined).

HKU\S-1-5-21-1060284298-1177238915-1801674531-1004\Software\Kazaa\Promotions\Cydoor\Adwr_329 -> Adware.Cydoor : Cleaned with backup (quarantined).

HKU\S-1-5-21-1060284298-1177238915-1801674531-1004\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4 -> Adware.Cydoor : Cleaned with backup (quarantined).

HKU\S-1-5-21-1060284298-1177238915-1801674531-1004\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services -> Adware.Cydoor : Cleaned with backup (quarantined).

HKU\S-1-5-21-1060284298-1177238915-1801674531-1004\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services\Queue -> Adware.Cydoor : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Public Messenger ver 2.03 -> Adware.Generic : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Classes\Wallpaper.WallpaperManager -> Adware.HotBar : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Classes\Wallpaper.WallpaperManager.1 -> Adware.HotBar : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Classes\Wallpaper.WallpaperManager\CLSID -> Adware.HotBar : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Classes\Wallpaper.WallpaperManager\CurVer -> Adware.HotBar : Cleaned with backup (quarantined).

HKLM\SOFTWARE\PerfectNav -> Adware.KeenValue : Cleaned with backup (quarantined).

HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Adware.WebSearch : Cleaned with backup (quarantined).

C:\Program Files\Kazaa\PerfectNavUninstall.exe -> Downloader.Keenval.e : Cleaned with backup (quarantined).

C:\Documents and Settings\Elizabeth Rapin\Cookies\elizabeth_rapin@statse.webtrendslive[1].txt -> TrackingCookie.Webtrendslive : Cleaned.

::Report end

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Glad we could be of assistance - This topic appears to be resolved and will be closed. If you need this thread reopened, please contact me. If you need any more help, please let us know also.

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