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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
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Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume2
Install Date: 9/18/2011 11:53:34 AM
System Uptime: 10/17/2013 12:39:53 PM (1 hours ago)
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Motherboard: TOSHIBA |  | Satellite P105
Processor: Intel® Core Duo CPU      T2250  @ 1.73GHz | U2E1 | 1733/133mhz
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==== Disk Partitions =========================
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C: is FIXED (NTFS) - 110 GiB total, 27.655 GiB free.
D: is CDROM ()
F: is FIXED (FAT32) - 931 GiB total, 148.092 GiB free.
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==== Disabled Device Manager Items =============
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Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
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==== System Restore Points ===================
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RP286: 10/13/2013 11:26:01 AM - Scheduled Checkpoint
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==== Installed Programs ======================
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32 Bit HP CIO Components Installer
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe After Effects CS3 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Premiere Pro CS3 Functional Content
Adobe Premiere Pro CS3 Third Party Content
Adobe Reader XI (11.0.05)
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Aspire Trial Edition 3.0
AutoCAD 2007 - English
AutoCAD 2010 - English
AutoCAD 2010 Language Pack - English
AutoCAD 2010 VBA Enabler
Autodesk 123D 32 Bit
Autodesk Content Service
Autodesk Content Service Language Pack
Autodesk DWF Viewer
Autodesk Material Library Base Resolution Image Library 2013
Autodesk Sync
AVG 2012
BASIC Stamp Editor v2.5.2
BitTorrent
Bonjour
Canon Auto Update Service
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PowerShot S100 Camera User Guide
Canon Utilities CameraWindow DC 8
Canon Utilities CameraWindow Launcher
Canon Utilities Digital Photo Professional 3.11
Canon Utilities Map Utility
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner
Color Efex Pro 4
CompuPic
Conexant HD Audio
CrossLoop 2.81
Crystal Reports Basic Runtime for Visual Studio 2008
DriverTuner 3.0.1.0
Dropbox
FARO LS 1.1.406.58
Garmin Communicator Plugin with myGarmin Agent
Garmin USB Drivers
Google Chrome
Google Earth Plug-in
GoPro CineForm Studio 1.3.2
HDR Efex Pro
HitmanPro 3.7
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
HP Photosmart D110 All-In-One Driver 14.0 Rel. 7
HP USB Disk Storage Format Tool
Intel® Graphics Media Accelerator Driver
iTunes
Java 7 Update 6
Java Auto Updater
Java 6 Update 22
Lernout & Hauspie TruVoice American English TTS Engine
LiveUpdate BVRP Software
Magic ISO Maker v5.4 (build 0239)
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (RCIMSQLDATA)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
mobile PhoneTools
MotoHelper 2.1.40 Driver 5.5.0
MotoHelper MergeModules
Motorola Mobile Drivers Installation 5.5.0
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NC Center 2.0
Network
OpenOffice.org 3.3
PDF Settings
Photomatix Pro version 3.2.9
Power CD+G Burner
Power CD+G to iPod Converter
PS_AIO_07_D110_SW_Min
Router-CIM
Router-CIM Automation Suite
Router-CIM Solution Post Processor
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
SAP Crystal Reports runtime engine for .NET Framework 4 (32-bit)
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Sentinel Protection Installer 7.6.1
SmartLister10
SmartListerDemo04
Solid 2012 R1
Solid Essential 2012 R1
Spybot - Search & Destroy
Stiles Education EB075 CBT Course
SUPERAntiSpyware
Swift Elite 4 Release 4.0
Texas Instruments PCIxx21/x515/xx12 drivers.
The MetaCut Utilities
TIPCI
Tony Hawk's Pro Skater 2
Toolbox
TopSolid'Wood Libraries 2008 by Missler Software
TopSolid 2008 By Missler Software
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VBA
VBA (3821h)
VLC media player 2.0.5
WinArchiver
Windows Driver Package - FTDI CDM Driver Package (07/12/2010 2.08.02)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 )
Windows Driver Package - Parallax Inc CDM Driver Package - Bus & VCP Driver (07/12/2010 2.08.02)
Windows Media Player Firefox Plugin
WinRAR 4.01 (32-bit)
.
==== Event Viewer Messages From Past Week ========
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10/17/2013 12:42:02 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
10/17/2013 12:41:09 PM, Error: Service Control Manager [7000]  - The vToolbarUpdater15.3.0 service failed to start due to the following error:  The system cannot find the file specified.
10/17/2013 1:01:49 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.
10/13/2013 6:49:20 AM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
10/13/2013 6:49:18 AM, Error: Service Control Manager [7024]  - The Windows Search service terminated with service-specific error %%-1073473535.
10/12/2013 8:06:37 PM, Error: bowser [8003]  - The master browser has received a server announcement from the computer KPC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{FEC0C139-4533-46EC-94A1-077F1D272701}. The master browser is stopping or an election is being forced.
10/12/2013 6:30:00 PM, Error: volsnap [36]  - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
10/12/2013 3:32:20 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service.
10/11/2013 7:34:04 PM, Error: Service Control Manager [7030]  - The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
10/11/2013 6:47:29 PM, Error: Service Control Manager [7034]  - The CrossLoop Service service terminated unexpectedly.  It has done this 1 time(s).
10/11/2013 6:22:44 PM, Error: mbamchameleon [61440]  -
10/11/2013 5:30:29 PM, Error: Service Control Manager [7022]  - The HP Network Devices Support service hung on starting.
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==== End Of File ===========================
 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.6.2
Run by Stuart at 13:04:01 on 2013-10-17
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.2038.549 [GMT -8:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Users\Stuart\AppData\Local\CrossLoop\CrossLoopService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Windows\system32\nlssrv32.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Security Runtime\sntlsrtsrvr.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Users\Stuart\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\KiesAirMessage.exe
C:\Users\Stuart\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\CineForm\Tools\GoProCineFormStatusViewer.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Stuart\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Program Files\AVG\AVG2012\avgcfgex.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [bitTorrent] "c:\users\stuart\appdata\roaming\bittorrent\BitTorrent.exe"  /MINIMIZED
uRun: [Akamai NetSession Interface] "c:\users\stuart\appdata\local\akamai\netsession_win.exe"
uRun: [KiesPreload] c:\program files\samsung\kies\Kies.exe /preload
uRun: [KiesAirMessage] c:\program files\samsung\kies\KiesAirMessage.exe -startup
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Autodesk Sync] c:\program files\autodesk\autodesk sync\AdSync.exe
mRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
dRunOnce: [sPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: c:\users\stuart\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\stuart\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart17.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cinefo~1.lnk - c:\program files\cineform\tools\GoProCineFormStatusViewer.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: SoftwareSASGeneration = dword:3
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}




TCP: NameServer = 209.165.131.12 209.165.131.13
TCP: Interfaces\{FEC0C139-4533-46EC-94A1-077F1D272701} : DHCPNameServer = 209.165.131.12 209.165.131.13
TCP: Interfaces\{FEC0C139-4533-46EC-94A1-077F1D272701}\45F6D6C416B656 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\stuart\appdata\roaming\mozilla\firefox\profiles\hkvdddwu.default\

FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\mycamera download plugin\NPCIG.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\users\stuart\appdata\local\autodesk\123dplugins\autodesk 123d shapes321.0.111\npAutodesk123DShapes32.dll
FF - plugin: c:\users\stuart\appdata\local\google\update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: c:\users\stuart\appdata\roaming\autodesk\autodesk123d32\1.0.6\npAutodesk123D32.dll
FF - plugin: c:\users\stuart\appdata\roaming\mozilla\firefox\profiles\hkvdddwu.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - plugin: c:\windows\system32\NPSWF32.dll
FF - plugin: c:\windows\system32\wat\npWatWeb.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 31952]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-11-8 250080]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-12-23 41040]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-4-11 302368]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-4 37664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 Autodesk Content Service;Autodesk Content Service;c:\program files\autodesk\content service\Connect.Service.ContentService.exe [2012-1-31 19232]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]
R2 CrossLoopService;CrossLoop Service;c:\users\stuart\appdata\local\crossloop\CrossLoopService.exe [2011-11-30 569072]
R2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\hitmanpro\hmpsched.exe [2013-10-4 106280]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-1-10 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-2-9 701512]
R2 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2012-2-1 214896]
R2 MSSQL$RCIMSQLDATA;SQL Server (RCIMSQLDATA);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R2 nlsX86cc;This service enables products that use the Nalpeiron Licensing System.;c:\windows\system32\nlssrv32.exe [2011-9-22 66560]
R2 SentinelKeysServer;Sentinel Keys Server;c:\program files\common files\safenet sentinel\sentinel keys server\sntlkeyssrvr.exe [2009-9-17 369952]
R2 SentinelSecurityRuntime;Sentinel Security Runtime;c:\program files\common files\safenet sentinel\sentinel security runtime\sntlsrtsrvr.exe [2009-9-17 292128]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-12-10 142176]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-2-9 22856]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2012-11-2 5174392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 vToolbarUpdater15.3.0;vToolbarUpdater15.3.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.3.0\toolbarupdater.exe --> c:\program files\common files\avg secure search\vtoolbarupdater\15.3.0\ToolbarUpdater.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2013-8-20 84248]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-3-13 15872]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2012-10-17 181344]
S3 taphss6;Anchorfree HSS VPN Adapter;c:\windows\system32\drivers\taphss6.sys [2013-2-21 37064]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-9-22 52224]
S3 tvnserver;TightVNC Server;c:\users\stuart\appdata\local\crossloop\tvnserver.exe [2011-11-30 814080]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-9-21 1343400]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile=c:\windows\system32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2013-10-13 00:46:51    --------    d-----w-    c:\program files\CCleaner
2013-10-12 03:38:57    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-10-12 03:38:45    --------    d-----w-    c:\users\stuart\appdata\local\temp
2013-10-12 03:08:38    98816    ----a-w-    c:\windows\sed.exe
2013-10-12 03:08:38    256000    ----a-w-    c:\windows\PEV.exe
2013-10-12 03:08:38    208896    ----a-w-    c:\windows\MBR.exe
2013-10-12 00:38:54    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-12 00:37:40    75992    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2013-10-11 23:57:23    26624    ----a-w-    c:\windows\system32\TrueSight.sys
2013-10-09 00:26:16    530432    ----a-w-    c:\windows\system32\comctl32.dll
2013-10-09 00:25:57    86016    ----a-w-    c:\windows\system32\drivers\usbcir.sys
2013-10-09 00:25:56    527064    ----a-w-    c:\windows\system32\drivers\Wdf01000.sys
2013-10-05 02:36:41    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-10-05 02:22:06    --------    d-----w-    c:\program files\HitmanPro
2013-10-05 02:21:22    --------    d-----w-    c:\programdata\HitmanPro
2013-09-26 18:00:39    208760    ----a-w-    c:\program files\mozilla firefox\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2013-10-09 02:45:25    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-09 02:45:25    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-09-22 23:28:06    1767936    ----a-w-    c:\windows\system32\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    c:\windows\system32\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    c:\windows\system32\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47    71680    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-09-04 01:15:32    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-09-04 01:14:52    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-09-04 01:14:52    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-09-04 01:14:45    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-09-04 01:14:45    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-09-04 01:14:43    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-09-04 01:14:40    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-08-28 01:04:30    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-08-20 15:02:14    84248    ----a-w-    c:\windows\system32\drivers\ssudbus.sys
2013-08-02 01:50:36    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49:19    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 00:52:57    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43:05    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 11:03:36    729024    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-07-25 08:57:27    1620992    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-07-20 10:33:12    102608    ----a-w-    c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
.
============= FINISH: 13:04:31.54 ===============
 

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  • Root Admin

Hello and :welcome:

Please read the following and post back the requested logs.

 

General P2P/Piracy Warning:
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.




Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)




STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.



STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


 

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