Dane Posted April 1, 2009 ID:69426 Share Posted April 1, 2009 Oddly enough after the patch a day or so ago to upgrade Malwarebytes' Anti-Malware version i been having problems in updating it keeps giving me. Update failed. Please make sure your are connected to the internet and your firewall is set to allow Malwarebytes' Anti-Malware. Other AVs i have is Norton internet sercurity. so i dont know if its the program or my norton.So is anyone else having this problem or have any tips to fix it? Link to post Share on other sites More sharing options...
Dane Posted April 1, 2009 Author ID:69427 Share Posted April 1, 2009 Oh right the last time i updated was March 30 so yes i dont know what happened since then till now...and before march 30 i never had this update problem either. Link to post Share on other sites More sharing options...
mattia Posted April 2, 2009 ID:69670 Share Posted April 2, 2009 Same problem here. I have Avira AV. Purchased paid version of the Anti-Malware, it did update ok before the first scan but now, even after a clean reboot, I get the same error "Update failed. Make sure you are connected to the Internet and your firewall is set to allow Malwarebytes' Anti-Malware to access the internet."I only have Avira AV, no windows firewall, Win XP SP3.Please sort this. I start to feel ripped.Matt Link to post Share on other sites More sharing options...
MysteryFCM Posted April 2, 2009 ID:69674 Share Posted April 2, 2009 Please try downloading the database manually, then re-trying the update;http://www.gt500.org/malwarebytes/database.jspIf that fails, please try monitoring the connection with a traffic monitor such as Fiddler/Wireshark/Ethereal etc Link to post Share on other sites More sharing options...
MysteryFCM Posted April 2, 2009 ID:69677 Share Posted April 2, 2009 If you use Fiddler by the way (fiddlertool.com), the results should look the same as below. Link to post Share on other sites More sharing options...
DarkButterfly Posted April 2, 2009 ID:69690 Share Posted April 2, 2009 I'm also having this same issue. I monitored the connections happening, not with any of those tools, but with Outpost Firewall HTTP Log Event Viewer, and the only connection happening is mbam-cdn.malwarebytes.org/news/news.txtNo more connections happen related to Malwarebytes. Link to post Share on other sites More sharing options...
DarkButterfly Posted April 2, 2009 ID:69691 Share Posted April 2, 2009 By the way, in this page you gave http://www.gt500.org/malwarebytes/database.jsp, the database version is 1893. Mine is 1928. Could it be due to that, that the updates are failing? Link to post Share on other sites More sharing options...
MysteryFCM Posted April 2, 2009 ID:69692 Share Posted April 2, 2009 It's certainly possible. Could you try manually installing the update from the link I gave, and try a manual update? Link to post Share on other sites More sharing options...
DarkButterfly Posted April 2, 2009 ID:69693 Share Posted April 2, 2009 It's certainly possible. Could you try manually installing the update from the link I gave, and try a manual update?I did that, but didn't work out. Now, its outdated. Link to post Share on other sites More sharing options...
DarkButterfly Posted April 2, 2009 ID:69694 Share Posted April 2, 2009 Could Malwarebytes being victim of DoS? Or something like that? Link to post Share on other sites More sharing options...
DarkButterfly Posted April 2, 2009 ID:69695 Share Posted April 2, 2009 I just tried to reinstall MBAM, to see if would solve anything. No deal. It can't update. Link to post Share on other sites More sharing options...
DaChew Posted April 2, 2009 ID:69696 Share Posted April 2, 2009 The manual update link can be up to a week behind or more Link to post Share on other sites More sharing options...
MysteryFCM Posted April 2, 2009 ID:69697 Share Posted April 2, 2009 Apologies for that, I'll get in touch with the dev's and get that mirror updated. In the meantime;Shut down MBAM, then download the attached.Once downloaded, extract the contents to;C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-MalwareThen re-load MBAM.rules.ziprules.zip Link to post Share on other sites More sharing options...
terragasta Posted April 2, 2009 ID:69728 Share Posted April 2, 2009 hello,your solution is good but we are many people in France to have the same problem;MBAM have to find a durable solution to make the programm automaticaly connect himself to your site malwarebytes.org.sincerelyterragasta Link to post Share on other sites More sharing options...
Serekantum Posted April 2, 2009 ID:69731 Share Posted April 2, 2009 Hello, I am a new member from Spain, and I'm having the same problem. This afternoon I tried to update and got no response from the server malwarebytes. However, last night was upgraded without problem. Hope of Malwarebytes servers that are not experiencing a DDoS.Greetings Link to post Share on other sites More sharing options...
domi77 Posted April 2, 2009 ID:69743 Share Posted April 2, 2009 Hi everybodyThe problem seems to be fixed ! Here , in france , i've updated MAM few minutes ago .Thanks Link to post Share on other sites More sharing options...
Only Posted April 2, 2009 ID:69746 Share Posted April 2, 2009 It seems so too for me. Link to post Share on other sites More sharing options...
terragasta Posted April 2, 2009 ID:69765 Share Posted April 2, 2009 hello, for me too.....but thanks to whom?who is the responsable ? Link to post Share on other sites More sharing options...
domi77 Posted April 2, 2009 ID:69789 Share Posted April 2, 2009 hello, for me too.....but thanks to whom?who is the responsable ?The Oz Wizard ? Link to post Share on other sites More sharing options...
DarkButterfly Posted April 5, 2009 ID:70490 Share Posted April 5, 2009 Are you guys still having problems?Today, I was going to update, and, this time, not even a error message appears. It just hangs. I don't see any connections being done to Malwarebytes servers, at all.Anyone able to say if the same happens? Link to post Share on other sites More sharing options...
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