Jump to content

Locked Out by White Screen win7 64 home


Recommended Posts

Windows is being locked by an unresponsive blank white screen when I try to boot normally. Safe mode and safe mode with networking both reboot immeditately and take me back to normal boot & white screen. Safe mode with command prompt does boot sucessfully though. I have attempted multiple recoveries from different system restore points which either fail or the problem persists. I have a win 7 install CD as well as a Win XP machine. My next step was going to be to pull the infected hard drive and scan it with malwarebytes from my XP machine using a sata - USB interface. I just thought I would post my issue here to see if anyone might know of a better way to solve this problem. Its win 7 Home Premium 64. I followed MrC's instructions from a different thread using a Win 7 64 installation cd to get into system recovery. The results of the FarBar scan are copied below. Any help or advice would be greatly appreciated.

 

Thanks in advance!

-Phlip

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-10-2013
Ran by SYSTEM on MININT-0TD824U on 13-10-2013 16:53:54
Running from G:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [] - [x]
HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.exe [ ] ()
HKLM\...\Run: [TPwrMain] - C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [590256 2011-05-17] (TOSHIBA Corporation)
HKLM\...\Run: [HSON] - C:\Program Files\TOSHIBA\TBS\HSON.exe [296824 2010-09-25] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] - C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [972672 2011-04-27] (TOSHIBA Corporation)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12558440 2011-07-07] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] - C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2226280 2011-06-03] (Realtek Semiconductor)
HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-03] (Synaptics Incorporated)
HKLM\...\Run: [Teco] - C:\Program Files\TOSHIBA\TECO\Teco.exe [1544624 2011-05-24] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-06-09] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] - C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-07-01] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] - C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [TosNC] - C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597936 2011-07-27] (TOSHIBA Corporation)
HKLM\...\Run: [TosReelTimeMonitor] - C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\klogon: C:\Windows\System32\klogon.dll (Kaspersky Lab ZAO)
HKLM-x32\...\Run: [iTSecMng] - C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [80840 2011-04-01] (TOSHIBA CORPORATION)
HKLM-x32\...\Run: [TSleepSrv] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe [252792 2010-06-04] (TOSHIBA)
HKLM-x32\...\Run: [ToshibaServiceStation] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1298816 2011-07-11] (TOSHIBA Corporation)
HKLM-x32\...\Run: [ToshibaAppPlace] - C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe [3218864 2011-06-22] (Toshiba)
HKLM-x32\...\Run: [AVP] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe [206448 2012-10-30] (Kaspersky Lab ZAO)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKU\Schuler\...\Run: [MobileDocuments] - C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
HKU\Schuler\...\Run: [searchProtection] - C:\Users\Schuler\AppData\Roaming\Search Protection\SearchProtection.EXE [832360 2013-09-03] (Spigot, Inc.)
HKU\Schuler\...\Winlogon: [shell] explorer.exe,C:\Users\Schuler\AppData\Roaming\skype.dat [151552 2013-09-05] () <==== ATTENTION
Startup: C:\Users\Schuler\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk ->  (No File)

==================== Services (Whitelisted) =================

S2 AVP; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe [206448 2012-10-30] (Kaspersky Lab ZAO)
S2 Norton PC Checkup Application Launcher; C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [132504 2013-08-29] (Symantec Corporation)
S2 PCCUJobMgr; C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [126392 2011-07-19] (Symantec Corporation)

==================== Drivers (Whitelisted) ====================

S0 KL1; C:\Windows\System32\DRIVERS\kl1.sys [460888 2011-03-04] (Kaspersky Lab ZAO)
S1 kl2; C:\Windows\System32\DRIVERS\kl2.sys [11864 2011-03-04] (Kaspersky Lab ZAO)
S1 KLIF; C:\Windows\System32\DRIVERS\klif.sys [637272 2012-10-30] (Kaspersky Lab)
S1 KLIM6; C:\Windows\System32\DRIVERS\klim6.sys [29488 2011-03-10] (Kaspersky Lab ZAO)
S3 klmouflt; C:\Windows\System32\DRIVERS\klmouflt.sys [22544 2009-11-02] (Kaspersky Lab)
S3 Tosrfcom; No ImagePath

========================== Drivers MD5 =======================

C:\Windows\system32\drivers\1394ohci.sys ==> MD5 is legit
C:\Windows\System32\drivers\ACPI.sys ==> MD5 is legit
C:\Windows\system32\drivers\acpipmi.sys ==> MD5 is legit
C:\Windows\system32\drivers\adp94xx.sys ==> MD5 is legit
C:\Windows\system32\drivers\adpahci.sys ==> MD5 is legit
C:\Windows\system32\drivers\adpu320.sys ==> MD5 is legit
C:\Windows\system32\drivers\afd.sys 1C7857B62DE5994A75B054A9FD4C3825
C:\Windows\system32\drivers\agp440.sys ==> MD5 is legit
C:\Windows\system32\drivers\aliide.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdide.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdk8.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdppm.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdsata.sys D4121AE6D0C0E7E13AA221AA57EF2D49
C:\Windows\system32\drivers\amdsbs.sys ==> MD5 is legit
C:\Windows\System32\drivers\amdxata.sys 540DAF1CEA6094886D72126FD7C33048
C:\Windows\system32\drivers\appid.sys ==> MD5 is legit
C:\Windows\system32\drivers\arc.sys ==> MD5 is legit
C:\Windows\system32\drivers\arcsas.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\asyncmac.sys ==> MD5 is legit
C:\Windows\System32\drivers\atapi.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\athrx.sys B2931C83CFB12A3223A47B180473AE1A
C:\Windows\system32\drivers\bxvbda.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\b57nd60a.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Beep.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\blbdrive.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\bowser.sys ==> MD5 is legit
C:\Windows\system32\drivers\BrFiltLo.sys ==> MD5 is legit
C:\Windows\system32\drivers\BrFiltUp.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Brserid.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrSerWdm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrUsbMdm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrUsbSer.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\btfilter.sys 2347ABBD13BADA65826FDAB4CAAFE357
C:\Windows\system32\drivers\BthEnum.sys CF98190A94F62E405C8CB255018B2315
C:\Windows\system32\drivers\bthmodem.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\bthpan.sys 02DD601B708DD0667E1331FA8518E9FF
C:\Windows\System32\Drivers\BTHport.sys 738D0E9272F59EB7A1449C3EC118E6C4
C:\Windows\System32\Drivers\BTHUSB.sys F188B7394D81010767B6DF3178519A37
C:\Windows\System32\DRIVERS\cdfs.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\cdrom.sys ==> MD5 is legit
C:\Windows\system32\drivers\circlass.sys ==> MD5 is legit
C:\Windows\System32\CLFS.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\CmBatt.sys ==> MD5 is legit
C:\Windows\system32\drivers\cmdide.sys ==> MD5 is legit
C:\Windows\System32\Drivers\cng.sys 9AC4F97C2D3E93367E2148EA940CD2CD
C:\Windows\System32\drivers\compbatt.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\CompositeBus.sys ==> MD5 is legit
C:\Windows\system32\drivers\crcdisk.sys ==> MD5 is legit
C:\Windows\System32\Drivers\dfsc.sys ==> MD5 is legit
C:\Windows\System32\drivers\discache.sys ==> MD5 is legit
C:\Windows\System32\drivers\disk.sys ==> MD5 is legit
C:\Windows\System32\drivers\drmkaud.sys ==> MD5 is legit
C:\Windows\System32\drivers\dxgkrnl.sys AF2E16242AA723F68F461B6EAE2EAD3D
C:\Windows\system32\drivers\evbda.sys ==> MD5 is legit
C:\Windows\system32\drivers\elxstor.sys ==> MD5 is legit
C:\Windows\system32\drivers\errdev.sys ==> MD5 is legit
C:\Windows\System32\Drivers\exfat.sys ==> MD5 is legit
C:\Windows\System32\Drivers\fastfat.sys ==> MD5 is legit
C:\Windows\system32\drivers\fdc.sys ==> MD5 is legit
C:\Windows\System32\drivers\fileinfo.sys ==> MD5 is legit
C:\Windows\System32\drivers\filetrace.sys ==> MD5 is legit
C:\Windows\system32\drivers\flpydisk.sys ==> MD5 is legit
C:\Windows\System32\drivers\fltmgr.sys ==> MD5 is legit
C:\Windows\System32\drivers\FsDepends.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Fs_Rec.sys 6BD9295CC032DD3077C671FCCF579A7B
C:\Windows\System32\DRIVERS\fvevol.sys 8F6322049018354F45F05A2FD2D4E5E0
C:\Windows\system32\drivers\gagp30kx.sys ==> MD5 is legit
C:\Windows\system32\drivers\hcw85cir.sys ==> MD5 is legit
C:\Windows\System32\drivers\HdAudio.sys 975761C778E33CD22498059B91E7373A
C:\Windows\System32\DRIVERS\HDAudBus.sys ==> MD5 is legit
C:\Windows\system32\drivers\HidBatt.sys ==> MD5 is legit
C:\Windows\system32\drivers\hidbth.sys ==> MD5 is legit
C:\Windows\system32\drivers\hidir.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\hidusb.sys ==> MD5 is legit
C:\Windows\system32\drivers\HpSAMD.sys ==> MD5 is legit
C:\Windows\System32\drivers\HTTP.sys ==> MD5 is legit
C:\Windows\System32\drivers\hwpolicy.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\i8042prt.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\iaStor.sys D469B77687E12FE43E344806740B624D
C:\Windows\system32\drivers\iaStorV.sys AAAF44DB3BD0B9D1FB6969B23ECC8366
C:\Windows\System32\DRIVERS\igdkmd64.sys 0D1B8C64BDF0E5CDC523A1409FFB5EF0
C:\Windows\system32\drivers\iirsp.sys ==> MD5 is legit
C:\Windows\System32\drivers\RTKVHD64.sys 028E40182A6F0374978C755F85B9F07C
C:\Windows\System32\DRIVERS\IntcDAud.sys FC727061C0F47C8059E88E05D5C8E381
C:\Windows\system32\drivers\intelide.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\intelppm.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ipfltdrv.sys ==> MD5 is legit
C:\Windows\system32\drivers\IPMIDrv.sys ==> MD5 is legit
C:\Windows\System32\drivers\ipnat.sys ==> MD5 is legit
C:\Windows\System32\drivers\irenum.sys ==> MD5 is legit
C:\Windows\system32\drivers\isapnp.sys ==> MD5 is legit
C:\Windows\system32\drivers\msiscsi.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\kbdclass.sys ==> MD5 is legit
C:\Windows\system32\drivers\kbdhid.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\kl1.sys E656FE10D6D27794AFA08136685A69E8
C:\Windows\System32\DRIVERS\kl2.sys D865DD8B0448E3F963D68C04C532858F
C:\Windows\System32\DRIVERS\klif.sys 8490798365236B6C8E54DEDD27A42D07
C:\Windows\System32\DRIVERS\klim6.sys 89FB5A33D7171B6D84F5EB721D5055E1
C:\Windows\System32\DRIVERS\klmouflt.sys 9468D07E91BA136D82415F5DFC1FE168
C:\Windows\System32\Drivers\ksecdd.sys 97A7070AEA4C058B6418519E869A63B4
C:\Windows\System32\Drivers\ksecpkg.sys 26C43A7C2862447EC59DEDA188D1DA07
C:\Windows\system32\drivers\ksthunk.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\lltdio.sys ==> MD5 is legit
C:\Windows\system32\drivers\lsi_fc.sys ==> MD5 is legit
C:\Windows\system32\drivers\lsi_sas.sys ==> MD5 is legit
C:\Windows\system32\drivers\lsi_sas2.sys ==> MD5 is legit
C:\Windows\system32\drivers\lsi_scsi.sys ==> MD5 is legit
C:\Windows\system32\drivers\luafv.sys ==> MD5 is legit
C:\Windows\system32\drivers\megasas.sys ==> MD5 is legit
C:\Windows\system32\drivers\MegaSR.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\HECIx64.sys A6518DCC42F7A6E999BB3BEA8FD87567
C:\Windows\System32\drivers\modem.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\monitor.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mouclass.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mouhid.sys ==> MD5 is legit
C:\Windows\System32\drivers\mountmgr.sys ==> MD5 is legit
C:\Windows\system32\drivers\mpio.sys ==> MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys ==> MD5 is legit
C:\Windows\system32\drivers\mrxdav.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mrxsmb.sys A5D9106A73DC88564C825D317CAC68AC
C:\Windows\System32\DRIVERS\mrxsmb10.sys D711B3C1D5F42C0C2415687BE09FC163
C:\Windows\System32\DRIVERS\mrxsmb20.sys 9423E9D355C8D303E76B8CFBD8A5C30C
C:\Windows\System32\drivers\msahci.sys ==> MD5 is legit
C:\Windows\system32\drivers\msdsm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Msfs.sys ==> MD5 is legit
C:\Windows\System32\drivers\mshidkmdf.sys ==> MD5 is legit
C:\Windows\System32\drivers\msisadrv.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSKSSRV.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSPCLOCK.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSPQM.sys ==> MD5 is legit
C:\Windows\System32\Drivers\MsRPC.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mssmbios.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSTEE.sys ==> MD5 is legit
C:\Windows\system32\drivers\MTConfig.sys ==> MD5 is legit
C:\Windows\System32\Drivers\mup.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\nwifi.sys ==> MD5 is legit
C:\Windows\System32\drivers\ndis.sys 760E38053BF56E501D562B70AD796B88
C:\Windows\System32\DRIVERS\ndiscap.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndistapi.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndisuio.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndiswan.sys ==> MD5 is legit
C:\Windows\System32\Drivers\NDProxy.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\netbios.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\netbt.sys ==> MD5 is legit
C:\Windows\system32\drivers\nfrd960.sys ==> MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Ntfs.sys B98F8C6E31CD07B2E6F71F7F648E38C0
C:\Windows\System32\Drivers\Null.sys ==> MD5 is legit
C:\Windows\system32\drivers\nvraid.sys 0A92CB65770442ED0DC44834632F66AD
C:\Windows\system32\drivers\nvstor.sys DAB0E87525C10052BF65F06152F37E4A
C:\Windows\system32\drivers\nv_agp.sys ==> MD5 is legit
C:\Windows\system32\drivers\ohci1394.sys ==> MD5 is legit
C:\Windows\system32\drivers\parport.sys ==> MD5 is legit
C:\Windows\System32\drivers\partmgr.sys E9766131EEADE40A27DC27D2D68FBA9C
C:\Windows\System32\drivers\pci.sys ==> MD5 is legit
C:\Windows\System32\drivers\pciide.sys ==> MD5 is legit
C:\Windows\system32\drivers\pcmcia.sys ==> MD5 is legit
C:\Windows\System32\drivers\pcw.sys ==> MD5 is legit
C:\Windows\System32\drivers\peauth.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\pgeffect.sys 91111CEBBDE8015E822C46120ED9537C
C:\Windows\System32\DRIVERS\raspptp.sys ==> MD5 is legit
C:\Windows\system32\drivers\processr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\pacer.sys ==> MD5 is legit
C:\Windows\system32\drivers\ql2300.sys ==> MD5 is legit
C:\Windows\system32\drivers\ql40xx.sys ==> MD5 is legit
C:\Windows\system32\drivers\qwavedrv.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rasacd.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\AgileVpn.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rasl2tp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\raspppoe.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rassstp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rdbss.sys ==> MD5 is legit
C:\Windows\system32\drivers\rdpbus.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\RDPCDD.sys ==> MD5 is legit
C:\Windows\System32\drivers\rdpencdd.sys ==> MD5 is legit
C:\Windows\System32\drivers\rdprefmp.sys ==> MD5 is legit
C:\Windows\System32\Drivers\RDPWD.sys E61608AA35E98999AF9AAEEEA6114B0A
C:\Windows\System32\drivers\rdyboost.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rfcomm.sys 3DD798846E2C28102B922C56E71B7932
C:\Windows\System32\DRIVERS\rspndr.sys ==> MD5 is legit
C:\Windows\System32\Drivers\RtsUStor.sys BE29B0A3AC1E8BD02FFAB8CEE86BADFA
C:\Windows\System32\DRIVERS\Rt64win7.sys 6D3C7E7D82D3DC92DC2A8B0DF9F20F8A
C:\Windows\system32\drivers\sbp2port.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\scfilter.sys ==> MD5 is legit
C:\Windows\System32\Drivers\secdrv.sys ==> MD5 is legit
C:\Windows\system32\drivers\serenum.sys ==> MD5 is legit
C:\Windows\system32\drivers\serial.sys ==> MD5 is legit
C:\Windows\system32\drivers\sermouse.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffdisk.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffp_mmc.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffp_sd.sys ==> MD5 is legit
C:\Windows\system32\drivers\sfloppy.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\Sftfslh.sys 2046AA7491DE7EFA4D70E615D9BC9D09
C:\Windows\System32\DRIVERS\Sftplaylh.sys 0E0446BC4D51BE4263ACB7E33491191C
C:\Windows\System32\DRIVERS\Sftredirlh.sys C5FB982CD266E604ED3142102C26D62C
C:\Windows\System32\DRIVERS\Sftvollh.sys 2575511AF67AA1FA068CCC4918E2C2A3
C:\Windows\system32\drivers\SiSRaid2.sys ==> MD5 is legit
C:\Windows\system32\drivers\sisraid4.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\smb.sys ==> MD5 is legit
C:\Windows\System32\Drivers\spldr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\srv.sys 441FBA48BFF01FDB9D5969EBC1838F0B
C:\Windows\System32\DRIVERS\srv2.sys B4ADEBBF5E3677CCE9651E0F01F7CC28
C:\Windows\System32\DRIVERS\srvnet.sys 27E461F0BE5BFF5FC737328F749538C3
C:\Windows\system32\drivers\stexstor.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\swenum.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\SynTP.sys F5B46DF59FEAA48A442AED7EEB754D4B
C:\Windows\System32\drivers\tcpip.sys DB74544B75566C974815E79A62433F29
C:\Windows\System32\DRIVERS\tcpip.sys DB74544B75566C974815E79A62433F29
C:\Windows\System32\drivers\tcpipreg.sys 1B16D0BD9841794A6E0CDE0CEF744ABC
C:\Windows\System32\DRIVERS\tdcmdpst.sys FD542B661BD22FA69CA789AD0AC58C29
C:\Windows\System32\drivers\tdpipe.sys ==> MD5 is legit
C:\Windows\System32\drivers\tdtcp.sys 51C5ECEB1CDEE2468A1748BE550CFBC8
C:\Windows\System32\DRIVERS\tdx.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\termdd.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\tosrfbd.sys 09CF82C0068C7CFF7E2B3797BE7F5CC2
C:\Windows\System32\DRIVERS\tosrfec.sys F5E3AC4CBCD154EE80849B21887FD0B0
C:\Windows\System32\DRIVERS\Tosrfhid.sys 7D2467D3EB9BAA4B69AE4A28C83DE57A
C:\Windows\System32\DRIVERS\tosrfusb.sys 7A0048693F98460FF537BE31C741B927
C:\Windows\System32\DRIVERS\tos_sps64.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\tssecsrv.sys 4CE278FC9671BA81A138D70823FCAA09
C:\Windows\System32\drivers\tsusbflt.sys ==> MD5 is legit
C:\Windows\system32\drivers\TsUsbGD.sys 9CC2CCAE8A84820EAECB886D477CBCB8
C:\Windows\System32\DRIVERS\tunnel.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\TVALZ_O.SYS ==> MD5 is legit
C:\Windows\System32\DRIVERS\TVALZFL.sys 9C7191F4B2E49BFF47A6C1144B5923FA
C:\Windows\system32\drivers\uagp35.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\udfs.sys ==> MD5 is legit
C:\Windows\system32\drivers\uliagpkx.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\umbus.sys ==> MD5 is legit
C:\Windows\system32\drivers\umpass.sys ==> MD5 is legit
C:\Windows\System32\Drivers\usbaapl64.sys FB251567F41BC61988B26731DEC19E4B
C:\Windows\System32\DRIVERS\usbccgp.sys 6F1A3157A1C89435352CEB543CDB359C
C:\Windows\system32\drivers\usbcir.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\usbehci.sys C025055FE7B87701EB042095DF1A2D7B
C:\Windows\System32\DRIVERS\usbhub.sys 287C6C9410B111B68B52CA298F7B8C24
C:\Windows\system32\drivers\usbohci.sys 9840FC418B4CBD632D3D0A667A725C31
C:\Windows\System32\DRIVERS\usbprint.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\usbscan.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\USBSTOR.SYS FED648B01349A3C8395A5169DB5FB7D6
C:\Windows\system32\drivers\usbuhci.sys 62069A34518BCF9C1FD9E74B3F6DB7CD
C:\Windows\System32\Drivers\usbvideo.sys 454800C2BC7F3927CE030141EE4F4C50
C:\Windows\System32\drivers\vdrvroot.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\vgapnp.sys ==> MD5 is legit
C:\Windows\System32\drivers\vga.sys ==> MD5 is legit
C:\Windows\system32\drivers\vhdmp.sys ==> MD5 is legit
C:\Windows\system32\drivers\viaide.sys ==> MD5 is legit
C:\Windows\System32\drivers\volmgr.sys ==> MD5 is legit
C:\Windows\System32\drivers\volmgrx.sys ==> MD5 is legit
C:\Windows\System32\drivers\volsnap.sys DF8126BD41180351A093A3AD2FC8903B
C:\Windows\system32\drivers\vsmraid.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\vwifibus.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\vwififlt.sys ==> MD5 is legit
C:\Windows\system32\drivers\wacompen.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\wanarp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\wanarp.sys ==> MD5 is legit
C:\Windows\system32\drivers\wd.sys ==> MD5 is legit
C:\Windows\System32\drivers\Wdf01000.sys 442783E2CB0DA19873B7A63833FF4CB4
C:\Windows\System32\DRIVERS\wfplwf.sys ==> MD5 is legit
C:\Windows\System32\drivers\wimmount.sys ==> MD5 is legit
C:\Windows\SysWow64\drivers\wimmount.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\WinUsb.sys FE88B288356E7B47B74B13372ADD906D
C:\Windows\System32\DRIVERS\wmiacpi.sys ==> MD5 is legit
C:\Windows\system32\drivers\ws2ifsl.sys ==> MD5 is legit
C:\Windows\System32\drivers\WudfPf.sys AB886378EEB55C6C75B4F2D14B6C869F
C:\Windows\System32\DRIVERS\WUDFRd.sys DDA4CAF29D8C0A297F886BFE561E6659

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-13 16:53 - 2013-10-13 16:53 - 00000000 ____D C:\FRST
2013-09-22 06:59 - 2013-09-22 07:00 - 00000000 ____D C:\Users\Schuler\Downloads\Pitch.Perfect.2012.DVDRip.XviD-SPARKS
2013-09-13 12:10 - 2013-08-09 21:22 - 02241024 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-09-13 12:10 - 2013-08-09 21:22 - 01365504 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-09-13 12:10 - 2013-08-09 21:22 - 00051712 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-09-13 12:10 - 2013-08-09 21:21 - 19246592 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-09-13 12:10 - 2013-08-09 21:21 - 00603136 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-09-13 12:10 - 2013-08-09 21:21 - 00053248 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 15404544 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 03959296 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 02647040 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 00855552 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 00526336 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 00136704 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 00067072 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-09-13 12:10 - 2013-08-09 21:20 - 00039936 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-09-13 12:10 - 2013-08-09 19:59 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-09-13 12:10 - 2013-08-09 19:59 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 14332928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 02876928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 02048000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-09-13 12:10 - 2013-08-09 19:58 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-09-13 12:10 - 2013-08-09 19:17 - 02706432 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-09-13 12:10 - 2013-08-09 19:07 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-09-13 12:10 - 2013-08-09 18:27 - 00089600 _____ (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-13 12:10 - 2013-08-09 18:17 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe

==================== One Month Modified Files and Folders =======

2013-10-13 16:53 - 2013-10-13 16:53 - 00000000 ____D C:\FRST
2013-10-13 12:35 - 2013-09-05 06:28 - 00000004 _____ C:\Users\Schuler\AppData\Roaming\skype.ini
2013-10-13 12:30 - 2012-06-09 07:15 - 00000000 ____D C:\ProgramData\Kaspersky Lab
2013-10-13 12:29 - 2013-09-05 04:21 - 00000000 ____D C:\Users\Schuler\AppData\Roaming\Dropbox
2013-10-13 12:29 - 2012-03-28 01:07 - 00000908 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-10-13 12:28 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-10-13 12:28 - 2009-07-13 20:51 - 00054367 _____ C:\Windows\setupact.log
2013-10-12 13:27 - 2009-07-13 21:08 - 00022918 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2013-10-12 03:06 - 2012-03-28 00:23 - 01544514 _____ C:\Windows\WindowsUpdate.log
2013-10-12 03:06 - 2009-07-13 20:45 - 00024608 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-12 03:06 - 2009-07-13 20:45 - 00024608 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-12 03:05 - 2013-09-05 04:24 - 00000000 ___RD C:\Users\Schuler\Dropbox
2013-10-06 06:11 - 2013-03-14 14:09 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-10-06 06:11 - 2012-03-28 01:07 - 00000912 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-10-06 03:58 - 2013-08-29 16:14 - 00002030 _____ C:\Users\Public\Desktop\Adobe Reader X.lnk
2013-09-30 12:29 - 2012-06-11 15:37 - 00000000 ____D C:\Users\Schuler\AppData\Roaming\uTorrent
2013-09-26 13:22 - 2009-07-13 21:13 - 00727334 _____ C:\Windows\System32\PerfStringBackup.INI
2013-09-25 20:00 - 2013-05-16 23:32 - 00003966 _____ C:\Windows\System32\Tasks\PC Checkup 3 Weekly Scan
2013-09-22 07:02 - 2013-05-18 18:11 - 00002194 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-09-22 07:00 - 2013-09-22 06:59 - 00000000 ____D C:\Users\Schuler\Downloads\Pitch.Perfect.2012.DVDRip.XviD-SPARKS
2013-09-20 17:35 - 2012-06-18 16:38 - 00000000 ____D C:\Users\Schuler\AppData\Local\Microsoft Games
2013-09-20 17:35 - 2012-06-09 10:19 - 00000000 ____D C:\Windows\System32\Tasks\Games
2013-09-20 16:47 - 2013-03-14 14:09 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-09-20 16:47 - 2012-12-14 04:16 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-09-20 16:47 - 2011-11-03 04:51 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-09-15 08:24 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache
2013-09-14 07:06 - 2012-06-07 15:32 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2013-09-14 07:06 - 2010-11-20 19:47 - 00566118 _____ C:\Windows\PFRO.log
2013-09-14 07:06 - 2009-07-13 20:45 - 00275712 _____ C:\Windows\System32\FNTCACHE.DAT
2013-09-13 12:09 - 2012-11-07 16:54 - 00744030 _____ C:\Windows\SysWOW64\PerfStringBackup.INI
2013-09-13 12:09 - 2012-11-07 16:53 - 00000000 ____D C:\Program Files (x86)\Microsoft Application Virtualization Client

Files to move or delete:
====================
C:\Users\Schuler\AppData\Roaming\skype.dat
C:\Users\Schuler\AppData\Roaming\skype.ini
C:\Users\Schuler\Firefox Setup 13.0.exe


Some content of TEMP:
====================
C:\Users\Schuler\AppData\Local\Temp\autorun.dll
C:\Users\Schuler\AppData\Local\Temp\DefaultAssets.exe
C:\Users\Schuler\AppData\Local\Temp\DefaultOfflineContent.exe
C:\Users\Schuler\AppData\Local\Temp\NLStubInstallerResources.dll
C:\Users\Schuler\AppData\Local\Temp\PCCU_Installer.exe
C:\Users\Schuler\AppData\Local\Temp\SearchProtectionSetup.exe
C:\Users\Schuler\AppData\Local\Temp\SearchWithGoogleUpdate.exe
C:\Users\Schuler\AppData\Local\Temp\uttA9D0.tmp.exe
C:\Users\Schuler\AppData\Local\Temp\winziprosetup.exe


==================== Known DLLs (Whitelisted) ================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

8
Restore point made on: 2013-08-28 02:00:55
Restore point made on: 2013-09-03 12:52:18
Restore point made on: 2013-09-10 12:41:41
Restore point made on: 2013-09-13 12:05:47
Restore point made on: 2013-09-17 07:36:53
Restore point made on: 2013-09-20 12:22:37
Restore point made on: 2013-09-24 07:35:55
Restore point made on: 2013-10-06 04:00:50

==================== BCD ================================

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=D:
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {default}
resumeobject            {d83e5ebb-78b6-11e1-99fe-cf9b912970c9}
displayorder            {default}
toolsdisplayorder       {memdiag}
timeout                 30

Windows Boot Loader
-------------------
identifier              {default}
device                  partition=C:
path                    \windows\system32\winload.exe
description             Windows 7
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {d83e5ebd-78b6-11e1-99fe-cf9b912970c9}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \windows
resumeobject            {d83e5ebb-78b6-11e1-99fe-cf9b912970c9}
nx                      OptIn

Windows Boot Loader
-------------------
identifier              {d83e5ebd-78b6-11e1-99fe-cf9b912970c9}
device                  ramdisk=[D:]\Recovery\WindowsRE\Winre.wim,{d83e5ebe-78b6-11e1-99fe-cf9b912970c9}
path                    \windows\system32\winload.exe
description             Windows Recovery Environment
inherit                 {bootloadersettings}
osdevice                ramdisk=[D:]\Recovery\WindowsRE\Winre.wim,{d83e5ebe-78b6-11e1-99fe-cf9b912970c9}
systemroot              \windows
nx                      OptIn
winpe                   Yes

Resume from Hibernate
---------------------
identifier              {d83e5ebb-78b6-11e1-99fe-cf9b912970c9}
device                  partition=C:
path                    \windows\system32\winresume.exe
description             Windows Resume Application
locale                  en-US
inherit                 {resumeloadersettings}
filedevice              partition=C:
filepath                \hiberfil.sys
debugoptionenabled      No

Windows Memory Tester
---------------------
identifier              {memdiag}
device                  partition=D:
path                    \boot\memtest.exe
description             Windows Memory Diagnostic
locale                  en-US
inherit                 {globalsettings}
badmemoryaccess         Yes

EMS Settings
------------
identifier              {emssettings}
bootems                 Yes

Debugger Settings
-----------------
identifier              {dbgsettings}
debugtype               Serial
debugport               1
baudrate                115200

RAM Defects
-----------
identifier              {badmemory}

Global Settings
---------------
identifier              {globalsettings}
inherit                 {dbgsettings}
                        {emssettings}
                        {badmemory}

Boot Loader Settings
--------------------
identifier              {bootloadersettings}
inherit                 {globalsettings}
                        {hypervisorsettings}

Hypervisor Settings
-------------------
identifier              {hypervisorsettings}
hypervisordebugtype     Serial
hypervisordebugport     1
hypervisorbaudrate      115200

Resume Loader Settings
----------------------
identifier              {resumeloadersettings}
inherit                 {globalsettings}

Device options
--------------
identifier              {d83e5ebe-78b6-11e1-99fe-cf9b912970c9}
description             Ramdisk Options
ramdisksdidevice        partition=D:
ramdisksdipath          \Recovery\WindowsRE\boot.sdi


==================== Memory info ===========================

Percentage of memory in use: 15%
Total physical RAM: 4007.98 MB
Available physical RAM: 3390.79 MB
Total Pagefile: 4006.13 MB
Available Pagefile: 3395.22 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Drives ================================

Drive c: (TI106303W0D) (Fixed) (Total:449.19 GB) (Free:305.26 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (System) (Fixed) (Total:1.46 GB) (Free:1.27 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive e: (GRMCHPXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF
Drive g: (UNTITLED) (Removable) (Total:3.76 GB) (Free:3.75 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 466 GB) (Disk ID: 1072001A)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=449 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=15 GB) - (Type=17)

========================================================
Disk: 2 (Size: 4 GB) (Disk ID: 00000000)
Partition 1: (Not Active) - (Size=4 GB) - (Type=0B)


LastRegBack: 2013-09-21 05:43

==================== End Of Log ============================

Link to post
Share on other sites

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........run MBAR

If not...rescan with FRST and post the new log

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

Link to post
Share on other sites

MrC,

 

Thank You very much! I have followed your instructions above and the fixlist file you provided worked perfectly. After running the fix in FRST64 and rebooting, I booted into windows normally and was able to access the desktop with no interference from the white screen or any other malware that I noticed. I downloaded mbar from another machine and transferred to the infected PC via flash drive. I am running MBAR scan as we speak and will report back on the results.

 

Once the MBAR scan is complete, I was going to install Malwarebytes Anti-Malware and scan again with that. Is this necessary or does MBAR perform the same functions as MBAM?

 

Also, can you please recommend your preferred application for active antivirus/anti-malware? I usually install AVG free and MBAM and enable windows firewall on my windows machines and this combination seems to keep me pretty well protected.

Link to post
Share on other sites

Thanks Again MrC,

 

I have attached the MBAR log file for reference, but it looks like the problem is now solved. The culprit appears to have been a fake or infected flash player installation file. It was in the downloads folder and was named:

 

FlashPlayer_V.70689518b.exe --> [Adware.DomaIQ] 

 

Thank you again for your help! You saved me a lot of time and energy as I probably would have ended up reformatting and reinstalling the OS.

mbar-log-2013-10-13 (22-01-47).txt

Link to post
Share on other sites

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

Link to post
Share on other sites

Hi MrC,

 

Last night after completing the MBAR scan and removing the infected Flash Player file, I installed MB and ran a full scan. MB returned 16 pieces of malware and I let MB remove them all. I then installed AVG and ran a full system scan which yielded no results. However AVG did promt me that it detected a fake av process and I used AVG to remove it. From there, I attempted to update flash player by visiting the adobe site, and it was covered in ads. I was very skeptical and did not download anything and closed the browser immediately. I have since uninstalled all adobe applications (since adobe files seemed to be the source of the malware) from the control panel.

 

Once I logged back in this morning and saw your most recent post, I downloaded combofix from my xp machine and transferred via USB to the infected PC. I copied the downloaded file directly to the desktop and ran it from there as per the instructions. I have attached the combofix log to this post. I hope none of the steps I took last night will have done any harm, but please advise on what my next steps should be.

 

Thank You Very Much,

Phlip

combofix log.txt

Link to post
Share on other sites

Log looks OK....

You can download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

--------------------------------------------------------------

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

Link to post
Share on other sites

Looks like we're all clear. Reports form ADW and most recent MB are attached. ADW picked up a few things, and I let it clean them all out.MB came back 100% clean. I did manually check all PUP that came up in a previous scan and deleted them. Browsers seem to be running clean no out of the ordinary ads or traffic with unknown servers. Installed EFF HTTPS-everywhere and adblock plus for cleaner browsing. Installed Foxit reader which didn't specify the ask toolbar, but did have plugins for browsers that I opted out of just in case.

 

MrCharlie, Thank You again for all of your assistance. Its people such as yourself (and your team) that make the world a better place! :-)

mbam-log-2013-10-14 (16-09-16).txt

AdwCleanerS0.txt

Link to post
Share on other sites

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.