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slow and choppy pc operation


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 My pc is a toshiba I3, and it has been running choppy with games, videos, music and also using it, display after actions such as cliking, sometimes nevigation even takes some few seconds. This together describe the choppy nature of my pc's operation style.

I have tried re-installing my windows several times but still am seing not a bit of improvement. I have also tried scanning several times with differnt softwares and they keep saying "no threat found".
I have also gotten rid of all I hve on my pc but still things are the same.

And am amazed because the action or the commant issued during normal operation of the pc is seen to have been processed at an impressive speed but it will be left with the display, this is perfectly seen when am playing games. When the choppyness Stops for a while, you can perfectly see that things are running at perfect speeds.

Please help me because am not enjoying the use of my pc any longer..........

 

 

 

i have runned a log and this is it

 

 

 

 

 

 

 

 

                                                         

this is the log after running it.

the 1st is the dds and the 2nd attach

 

 

                                               DDS

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by Cus cus at 12:28:22 on 2013-09-09
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.4044.2981 [GMT -7:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Windows\system32\taskhostex.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\WindowsApps\Microsoft.Camera_6.2.8514.0_x64__8wekyb3d8bbwe\webcam.exe
C:\Windows\system32\wwahost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16384_none_622908ad510eb05b\TiWorker.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
TCP: NameServer = 192.168.1.1 0.0.0.0
TCP: Interfaces\{1BB9920B-F6E1-42B1-8001-A141CB0D49B5} : DHCPNameServer = 192.168.1.1 0.0.0.0
TCP: Interfaces\{6C640FC6-2E10-4796-89E2-312C048990B6} : DHCPNameServer = 168.95.1.1
TCP: Interfaces\{6C640FC6-2E10-4796-89E2-312C048990B6}\155796C6C6370275966496 : DHCPNameServer = 168.95.1.1
TCP: Interfaces\{6C640FC6-2E10-4796-89E2-312C048990B6}\4584540275542402D20203234343239373933373 : DHCPNameServer = 197.251.203.57
SSODL: WebCheck - <orphaned>
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cus cus\AppData\Roaming\Mozilla\Firefox\Profiles\38lsnxn5.default\
.
============= SERVICES / DRIVERS ===============
.
R3 FwLnk;FwLnk Driver;C:\Windows\System32\Drivers\FwLnk.sys [2012-7-20 9216]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\Drivers\L1C63x64.sys [2012-6-2 100864]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\Drivers\rtwlane.sys [2012-6-29 1119232]
S3 vmbusr;Virtual Machine Bus Provider;C:\Windows\System32\Drivers\vmbusr.sys [2012-7-25 117248]
.
=============== Created Last 30 ================
.
2013-09-09 17:21:20    9515512    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{42B6B9E3-41B8-4245-9CBF-D007BD73411C}\mpengine.dll
2013-09-06 18:18:36    --------    d-----w-    C:\Windows\System32\appmgmt
2013-09-06 17:15:11    --------    d-----w-    C:\Program Files\Synaptics
2013-09-06 17:13:27    --------    d-----w-    C:\Intel
2013-09-06 17:06:53    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-09-06 17:00:05    1314816    ----a-w-    C:\Windows\System32\rpcrt4.dll
2013-09-06 17:00:04    694272    ----a-w-    C:\Windows\SysWow64\rpcrt4.dll
2013-09-06 17:00:04    4036096    ----a-w-    C:\Windows\System32\win32k.sys
2013-09-06 16:59:21    1255936    ----a-w-    C:\Windows\System32\certutil.exe
2013-09-06 16:59:20    141312    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-09-06 16:59:20    109056    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-09-06 16:59:20    1013248    ----a-w-    C:\Windows\SysWow64\certutil.exe
2013-09-06 16:59:01    2233168    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-09-06 16:59:00    411880    ----a-w-    C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-09-06 16:58:45    1838080    ----a-w-    C:\Windows\System32\DWrite.dll
2013-09-06 16:58:45    1421312    ----a-w-    C:\Windows\SysWow64\DWrite.dll
2013-09-06 16:58:12    595968    ----a-w-    C:\Windows\System32\qedit.dll
2013-09-06 16:58:12    496640    ----a-w-    C:\Windows\SysWow64\qedit.dll
2013-09-06 16:58:12    20992    ----a-w-    C:\Windows\System32\drivers\usb8023.sys
2013-09-06 16:56:47    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-09-06 16:56:30    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-09-06 16:56:29    108032    ----a-w-    C:\Program Files (x86)\Internet Explorer\jsdebuggeride.dll
2013-09-06 16:55:04    6987528    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-09-06 16:53:57    2842112    ----a-w-    C:\Windows\System32\WMVDECOD.DLL
2013-09-06 16:52:43    861184    ----a-w-    C:\Windows\System32\drivers\http.sys
2013-09-05 01:29:55    508264    ----a-w-    C:\Windows\System32\d3dx10_35.dll
2013-09-04 19:08:36    --------    d-----w-    C:\ProgramData\Solidshield
2013-09-03 19:47:48    --------    d-----w-    C:\Users\Cus cus\AppData\Roaming\Malwarebytes
2013-09-03 19:46:48    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-09-03 19:45:17    --------    d-----w-    C:\Users\Cus cus\AppData\Local\Programs
2013-09-02 03:58:19    --------    d-----w-    C:\Windows\Panther
2013-09-02 03:10:00    --------    d-----r-    C:\Users\Cus cus\Searches
2013-09-02 03:09:59    --------    d-----r-    C:\Users\Cus cus\Contacts
2013-08-15 08:13:32    32832    ----a-w-    C:\Windows\System32\drivers\TVALZ_O.SYS
.
==================== Find3M  ====================
.
2013-07-26 05:13:37    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-07-26 05:13:28    915968    ----a-w-    C:\Windows\System32\uxtheme.dll
2013-07-26 05:13:28    53760    ----a-w-    C:\Windows\System32\UXInit.dll
2013-07-26 05:12:04    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-07-26 03:13:15    44032    ----a-w-    C:\Windows\SysWow64\UXInit.dll
2013-07-26 03:12:00    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-07-26 00:54:34    534528    ----a-w-    C:\Windows\SysWow64\uxtheme.dll
2013-07-13 06:18:21    337408    ----a-w-    C:\Windows\System32\wintrust.dll
2013-07-13 06:16:06    68096    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-07-13 06:16:06    1889280    ----a-w-    C:\Windows\System32\crypt32.dll
2013-07-13 06:15:53    98304    ----a-w-    C:\Windows\System32\apprepsync.dll
2013-07-13 06:15:53    124416    ----a-w-    C:\Windows\System32\apprepapi.dll
2013-07-13 04:24:58    261120    ----a-w-    C:\Windows\SysWow64\wintrust.dll
2013-07-13 04:23:11    1568256    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-07-13 04:23:03    87040    ----a-w-    C:\Windows\SysWow64\apprepapi.dll
2013-07-13 04:23:03    74240    ----a-w-    C:\Windows\SysWow64\apprepsync.dll
2013-06-27 22:04:51    78200    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04:51    693112    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 12:29:22.43 ===============

 

 

                                                                

 

 

 

 

 

 

                                                                                ATTACH

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8 Pro
Boot Device: \Device\HarddiskVolume1
Install Date: 9/1/2013 8:08:39 PM
System Uptime: 9/9/2013 9:54:01 AM (3 hours ago)
.
Motherboard: TOSHIBA |  | Portable PC
Processor: Intel® Core™ i3-2330M CPU @ 2.20GHz | CPU | 2200/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 200 GiB total, 167.971 GiB free.
D: is FIXED (NTFS) - 252 GiB total, 239.787 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 9/4/2013 5:57:36 PM - Windows Modules Installer
RP2: 9/6/2013 11:13:14 AM - Installed DirectX
.
==== Installed Programs ======================
.
Intel® Processor Graphics
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
Synaptics Pointing Device Driver
.
==== Event Viewer Messages From Past Week ========
.
9/3/2013 1:32:25 PM, Error: Schannel [36888]  - A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 51. The Windows SChannel error state is 900.
.
==== End Of File ===========================


 

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Hello and welcome to Malwarebytes

 

P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop.

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Kevin

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this is the checkup.txt

 

 

 

 Results of screen317's Security Check version 0.99.74  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     11.8.800.168  
 Mozilla Firefox (25.0)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Windows Defender MsMpEng.exe   
 airtel mobile broadband OnlineUpdate ouc.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

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this is the additional.txt

 

 

 

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-10-2013
Ran by Cus cus at 2013-10-08 09:22:11
Running from C:\Users\Cus cus\Downloads\Programs
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

Adobe Flash Player 11 Plugin (x32 Version: 11.8.800.168)
airtel mobile broadband (x32 Version: 21.003.28.01.412)
BlueStacks (x32 Version: 0.7.5.2700)
BrowseFox 3.0.0 (Version: 3.0.0)
Delta Chrome Toolbar (x32)
Delta toolbar   (x32 Version: 1.8.24.6)
GLO NETPRO (x32 Version: 1.0.0.1)
Intel® Processor Graphics (x32 Version: 9.17.10.3040)
Mozilla Firefox 25.0 (x86 en-US) (x32 Version: 25.0)
Mozilla Maintenance Service (x32 Version: 25.0)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
Zain Internet (x32 Version: 11.300.05.07.412)

==================== Restore Points  =========================

17-09-2013 22:41:50 Windows Update
25-09-2013 04:17:16 Windows Update
02-10-2013 14:28:39 Windows Update
08-10-2013 15:51:57 Removed BlueStacks

==================== Hosts content: ==========================

2012-07-25 22:26 - 2012-07-25 22:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {407EF313-F579-4E34-BD88-91AAA3A7D27D} - System32\Tasks\EPUpdater => C:\Users\Cus cus\AppData\Roaming\BabSolution\Shared\BabMaint.exe [2013-08-04] ()
Task: {C2825C9E-4653-48B1-AE81-680CD5746548} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-11] (Adobe Systems Incorporated)
Task: {F5B205E6-DFF1-4B7E-87B3-5AC69DE0E757} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2013-08-15] (Microsoft Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2012-07-26 00:58 - 2012-07-26 00:53 - 00170864 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll
2013-03-06 03:02 - 2013-03-06 03:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00011362 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\mingwm10.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00043008 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\libgcc_s_dw2-1.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 02415104 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtCore4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 01148416 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtNetwork4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00384512 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QueryStrategy.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00398336 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtXml4.dll
2013-10-08 09:01 - 2013-10-08 09:02 - 03364464 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1f80
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 03:33:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1c98
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xfcc
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/05/2013 07:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xe78
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5


System errors:
=============
Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.


Microsoft Office Sessions:
=========================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81f8001cec2ec64da667cC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dlla3008c35-2edf-11e3-bea6-00266ce28ab4

Error: (10/06/2013 03:33:01 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81c9801cec2e40314b665C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll41610192-2ed7-11e3-bea6-00266ce28ab4

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8fcc01cec2770ee28fe9C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll518f7bf1-2e6a-11e3-bea6-00266ce28ab4

Error: (10/05/2013 07:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8e7801cec23c5fbd9e10C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll9ddc9c90-2e2f-11e3-bea6-00266ce28ab4


==================== Memory info ===========================

Percentage of memory in use: 38%
Total physical RAM: 4043.86 MB
Available physical RAM: 2484.63 MB
Total Pagefile: 4747.86 MB
Available Pagefile: 3194.05 MB
Total Virtual: 8192 MB
Available Virtual: 8191.77 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:200 GB) (Free:148.36 GB) NTFS
Drive d: (Dr cus') (Fixed) (Total:252.02 GB) (Free:239.79 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: CC0C9CDA)
Partition 1: (Active) - (Size=1 GB) - (Type=27)Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-10-2013
Ran by Cus cus at 2013-10-08 09:22:11
Running from C:\Users\Cus cus\Downloads\Programs
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

Adobe Flash Player 11 Plugin (x32 Version: 11.8.800.168)
airtel mobile broadband (x32 Version: 21.003.28.01.412)
BlueStacks (x32 Version: 0.7.5.2700)
BrowseFox 3.0.0 (Version: 3.0.0)
Delta Chrome Toolbar (x32)
Delta toolbar   (x32 Version: 1.8.24.6)
GLO NETPRO (x32 Version: 1.0.0.1)
Intel® Processor Graphics (x32 Version: 9.17.10.3040)
Mozilla Firefox 25.0 (x86 en-US) (x32 Version: 25.0)
Mozilla Maintenance Service (x32 Version: 25.0)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
Zain Internet (x32 Version: 11.300.05.07.412)

==================== Restore Points  =========================

17-09-2013 22:41:50 Windows Update
25-09-2013 04:17:16 Windows Update
02-10-2013 14:28:39 Windows Update
08-10-2013 15:51:57 Removed BlueStacks

==================== Hosts content: ==========================

2012-07-25 22:26 - 2012-07-25 22:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {407EF313-F579-4E34-BD88-91AAA3A7D27D} - System32\Tasks\EPUpdater => C:\Users\Cus cus\AppData\Roaming\BabSolution\Shared\BabMaint.exe [2013-08-04] ()
Task: {C2825C9E-4653-48B1-AE81-680CD5746548} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-11] (Adobe Systems Incorporated)
Task: {F5B205E6-DFF1-4B7E-87B3-5AC69DE0E757} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2013-08-15] (Microsoft Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2012-07-26 00:58 - 2012-07-26 00:53 - 00170864 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll
2013-03-06 03:02 - 2013-03-06 03:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00011362 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\mingwm10.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00043008 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\libgcc_s_dw2-1.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 02415104 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtCore4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 01148416 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtNetwork4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00384512 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QueryStrategy.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00398336 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtXml4.dll
2013-10-08 09:01 - 2013-10-08 09:02 - 03364464 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1f80
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 03:33:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1c98
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xfcc
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/05/2013 07:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xe78
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5


System errors:
=============
Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.


Microsoft Office Sessions:
=========================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81f8001cec2ec64da667cC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dlla3008c35-2edf-11e3-bea6-00266ce28ab4

Error: (10/06/2013 03:33:01 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81c9801cec2e40314b665C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll41610192-2ed7-11e3-bea6-00266ce28ab4

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8fcc01cec2770ee28fe9C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll518f7bf1-2e6a-11e3-bea6-00266ce28ab4

Error: (10/05/2013 07:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8e7801cec23c5fbd9e10C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll9ddc9c90-2e2f-11e3-bea6-00266ce28ab4


==================== Memory info ===========================

Percentage of memory in use: 38%
Total physical RAM: 4043.86 MB
Available physical RAM: 2484.63 MB
Total Pagefile: 4747.86 MB
Available Pagefile: 3194.05 MB
Total Virtual: 8192 MB
Available Virtual: 8191.77 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:200 GB) (Free:148.36 GB) NTFS
Drive d: (Dr cus') (Fixed) (Total:252.02 GB) (Free:239.79 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: CC0C9CDA)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=200 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=252 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=12 GB) - (Type=17)

==================== End Of Log ============================
Partition 2: (Not Active) - (Size=200 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=252 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=12 GB) - (Type=17)

==================== End Of Log ============================

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this is a re post of the additional.txt

 

 

 

 

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-10-2013
Ran by Cus cus at 2013-10-08 09:22:11
Running from C:\Users\Cus cus\Downloads\Programs
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

Adobe Flash Player 11 Plugin (x32 Version: 11.8.800.168)
airtel mobile broadband (x32 Version: 21.003.28.01.412)
BlueStacks (x32 Version: 0.7.5.2700)
BrowseFox 3.0.0 (Version: 3.0.0)
Delta Chrome Toolbar (x32)
Delta toolbar   (x32 Version: 1.8.24.6)
GLO NETPRO (x32 Version: 1.0.0.1)
Intel® Processor Graphics (x32 Version: 9.17.10.3040)
Mozilla Firefox 25.0 (x86 en-US) (x32 Version: 25.0)
Mozilla Maintenance Service (x32 Version: 25.0)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
Zain Internet (x32 Version: 11.300.05.07.412)

==================== Restore Points  =========================

17-09-2013 22:41:50 Windows Update
25-09-2013 04:17:16 Windows Update
02-10-2013 14:28:39 Windows Update
08-10-2013 15:51:57 Removed BlueStacks

==================== Hosts content: ==========================

2012-07-25 22:26 - 2012-07-25 22:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {407EF313-F579-4E34-BD88-91AAA3A7D27D} - System32\Tasks\EPUpdater => C:\Users\Cus cus\AppData\Roaming\BabSolution\Shared\BabMaint.exe [2013-08-04] ()
Task: {C2825C9E-4653-48B1-AE81-680CD5746548} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-11] (Adobe Systems Incorporated)
Task: {F5B205E6-DFF1-4B7E-87B3-5AC69DE0E757} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2013-08-15] (Microsoft Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2012-07-26 00:58 - 2012-07-26 00:53 - 00170864 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll
2013-03-06 03:02 - 2013-03-06 03:02 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00011362 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\mingwm10.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00043008 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\libgcc_s_dw2-1.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 02415104 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtCore4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 01148416 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtNetwork4.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00384512 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QueryStrategy.dll
2013-09-10 10:05 - 2013-09-10 10:04 - 00398336 _____ () C:\ProgramData\airtel mobile broadband\OnlineUpdate\QtXml4.dll
2013-10-08 09:01 - 2013-10-08 09:02 - 03364464 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1f80
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 03:33:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0x1c98
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007267C
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xfcc
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5

Error: (10/05/2013 07:33:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerUpdateService.exe, version: 11.8.800.168, time stamp: 0x52223d41
Faulting module name: bitguard.dll, version: 2.6.1673.238, time stamp: 0x5233288d
Exception code: 0xc0000005
Fault offset: 0x001793a8
Faulting process id: 0xe78
Faulting application start time: 0xFlashPlayerUpdateService.exe0
Faulting application path: FlashPlayerUpdateService.exe1
Faulting module path: FlashPlayerUpdateService.exe2
Report Id: FlashPlayerUpdateService.exe3
Faulting package full name: FlashPlayerUpdateService.exe4
Faulting package-relative application ID: FlashPlayerUpdateService.exe5


System errors:
=============
Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:44 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:25:16 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:24:32 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:57 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (10/08/2013 09:23:50 AM) (Source: Schannel) (User: Otamendes)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.


Microsoft Office Sessions:
=========================
Error: (10/08/2013 09:16:56 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 09:07:06 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/08/2013 08:36:32 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:34:48 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/08/2013 08:29:47 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/06/2013 04:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81f8001cec2ec64da667cC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dlla3008c35-2edf-11e3-bea6-00266ce28ab4

Error: (10/06/2013 03:33:01 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a81c9801cec2e40314b665C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll41610192-2ed7-11e3-bea6-00266ce28ab4

Error: (10/06/2013 02:54:16 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007267CRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (10/06/2013 02:33:13 AM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8fcc01cec2770ee28fe9C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll518f7bf1-2e6a-11e3-bea6-00266ce28ab4

Error: (10/05/2013 07:33:00 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.8.800.16852223d41bitguard.dll2.6.1673.2385233288dc0000005001793a8e7801cec23c5fbd9e10C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exec:\progra~3\bitguard\261673~1.238\{c16c1~1\bitguard.dll9ddc9c90-2e2f-11e3-bea6-00266ce28ab4


==================== Memory info ===========================

Percentage of memory in use: 38%
Total physical RAM: 4043.86 MB
Available physical RAM: 2484.63 MB
Total Pagefile: 4747.86 MB
Available Pagefile: 3194.05 MB
Total Virtual: 8192 MB
Available Virtual: 8191.77 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:200 GB) (Free:148.36 GB) NTFS
Drive d: (Dr cus') (Fixed) (Total:252.02 GB) (Free:239.79 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: CC0C9CDA)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=200 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=252 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=12 GB) - (Type=17)

==================== End Of Log ============================

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Bottom right hand corner under the reply box is the "More Reply Options" tab, select that. Your reply window will change, as well as the reply box you will see the option to attach files underneath.

 

Select the "Browse" tab, a new window will open. use that window to browse to the file, when found double left click on the file, the file will be added under the reply box. Now select "Attach This File" tab.

 

The file will be attached to your reply.....

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Yes I noted Checkup.txt. I am not certain your issue is malware rated per se, I do need the main log from FRST to have a better look at your system and see what exactly is happening before I can progress.

 

From the Additional.txt file I can see several errors generated that are related to Flash updates, the cause apparently is associated to bitguard.dll, and possibly bitguard.exe Those nuisances maybe related an unwanted Toolbar named Delta toolbar or Delta Chrome toobar, hence the reason I need to see FRST.txt

 

I also note that your system has errors relating to License Activation failure, another error to sort out. Can you comment on the license issue?

 

Kevin...

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Please be aware of forum protocol regarding P2P/Piracy:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Next,

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST/FRST64 and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

  • Double click on AdwCleaner.exe to run the tool.
  • Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted (if necessary):
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

Next,

 

Run the MGA Diagnostic Tool and post back the report it creates:


Download MGADiag from here: [urlhttp://go.microsoft.com/fwlink/?linkid=52012 and save it to your desktop.
Double-click on MGADiag.exe to launch the program
Click "Continue"
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
Paste the MGA Diagnostic Report back here in your next reply.

 

Let me see those logs..

 

Kevin

 

 

fixlist.txt

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Has there been any improvement with the original issue?
 
Run the MGA Diagnostic Tool again, and post back the report it creates:

  • Download MGADiag from here: http://go.microsoft.com/fwlink/?linkid=52012 and save it to your desktop.
  • Double-click on MGADiag.exe to launch the program
  • Click "Continue"
  • Ensure that the "Windows" tab is selected (it should be by default).
  • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report back here in your next reply.
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Run the following :-

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system, this scan can take several hours to complete, it is very thorough and well worth running, please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

 

Go to Eset web page http:// http://www.eset.com/us/online-scanner-popup/ to run an online scan from ESET.

 

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    Click Start
  • When asked, allow the add/on to be installed
    Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

 

When the scan is complete

 

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

 

If threats were found

 

  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish

 

close program

 

copy and paste the report here

 

Kevin...

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Turn security off and disconnect from Internet after you d/l OTM......

 

Download OTM from either of the following links and save to your Desktop:

http://oldtimer.geekstogo.com/OTM.exe.
http://www.itxassociates.com/OT-Tools/OTM.com
http://www.itxassociates.com/OT-Tools/OTM.exe  

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...

  • Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Files :Filles

    :Filesipconfig /flushdns /cC:\Program Files (x86)\Torntv 2\Torntv 2-bg.exe    a variant of Win32/Toolbar.CrossRider.H applicationC:\Program Files (x86)\Torntv 2C:\Users\Cus cus\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DZNBOB2B\Setup[1].exeC:\Users\Cus cus\AppData\Local\Temp\E9FE.tmpC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\BabMaint.exeC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\BExternal.dllC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\ccp.exeC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\IEHelper.dllC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\MyDeltaTB.exeC:\Users\Cus cus\AppData\Local\Temp\FAA6EFD8-BAB0-7891-9E5F-484E6F37BFBC\Latest\Setup.exeC:\Users\Cus cus\AppData\Local\Temp\RarSFX0\P8_v25.exe:Commands[EmptyTemp]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red btnmoveit.png button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM


Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

 

Next,

 

Open Malwarebytes, check for updates then run Quick scan. Full instructions follow if  Malwarebytes is not installed:

 

Download Malwarebytes from the following link and save it to your desktop.:

 

 

http://www.malwarebytes.org/mbam.php 

 

Double Click mbam-setup.exe to install the application.


Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
Please save the log to a location you will remember.
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

 

Kevin...

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