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Get Missing IGExportCommon.dll when I try to open Google earth


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If I uninstall google earth and reinstall it its fine as long as I don't shut it down. If I shut down my computer and reboot it I get the error message that says the probram can't start because IGExportCommon.dill is missing from your computer. Try reinstalling the program to fix the problem. I have removed GE and then cleaned my computer with CClean and Malwarebytes and Suber anti spy ware. It still does the same thing. Can anyone here help with this or have you see it before? It only just started to do this in the last few weeks, it was working for over a year before that. Thanks

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  • Root Admin

Hello and :welcome:
 
Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt
  • You can ignore the note about zipping the Attach.txt file and just post it or attach it.
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