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  • Staff

Hello emandsi

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif

    Download DDS and save it to your desktop

    Link1

    Link2

    Link3

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
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  • Staff

Hello emandsi

I am going to out for awhile

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
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Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 27-09-2013 01

Ran by Si & Em (administrator) on OFFICE on 01-10-2013 10:05:21

Running from C:\Users\Si & Em\Desktop

Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Normal

 

==================== Processes (Whitelisted) ===================

 

(AVG Technologies CZ, s.r.o.) C:\PROGRA~1\AVG\AVG2014\avgrsx.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgcsrvx.exe

(ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe

(Microsoft Corporation) C:\Windows\system32\SLsvc.exe

(ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe

(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgidsagent.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgwdsvc.exe

(Seagate Technology LLC) C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe

(Acresso) C:\PROGRA~1\BFScale\TOMCAT~1.EXE

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(Sun Microsystems, Inc.) C:\Program Files\BFScale\jre\bin\javaw.exe

(GFI Software Ltd.) C:\PROGRA~1\GFI\GFIBAC~1\GFIHInst.exe

(GFI Software Ltd.) C:\PROGRA~1\GFI\GFIBAC~1\GFIHSC~1.EXE

(Kontiki Inc.) C:\Program Files\Kontiki\KService.exe

(LeapFrog Enterprises, Inc.) C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe

(Logitech Inc.) C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

(Alcatel-Lucent) C:\Program Files\Common Files\Motive\pcCMService.exe

(Microsoft Corporation) C:\Program Files\Microsoft\BingBar\SeaPort.EXE

(Skype Technologies S.A.) C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

() C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\WJATH\WpsSupplicant.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgnsx.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

(Citrix Systems, Inc.) C:\Program Files\Citrix\ICA Client\ssonsvr.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgui.exe

(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe

(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe

(Citrix Systems, Inc.) C:\Program Files\Citrix\ICA Client\concentr.exe

(Microsoft Corporation) C:\Windows\ehome\ehtray.exe

(Google Inc.) C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

() C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe

(Microsoft Corporation) C:\Windows\ehome\ehmsas.exe

(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe

(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe

(Citrix Systems, Inc.) C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE

(Microsoft Corporation) C:\Program Files\Windows Mail\WinMail.exe

(Microsoft Corporation) C:\Windows\system32\wuauclt.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgcfgex.exe

(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe

 

==================== Registry (Whitelisted) ==================

 

HKLM\...\Run: [Windows Mobile-based device management] - C:\Windows\WindowsMobile\wmdSync.exe [215552 2006-11-02] (Microsoft Corporation)

HKLM\...\Run: [AVG_UI] - C:\Program Files\AVG\AVG2014\avgui.exe [4851760 2013-09-15] (AVG Technologies CZ, s.r.o.)

HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-09-17] (Apple Inc.)

HKLM\...\Run: [sunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [253816 2013-03-12] (Oracle Corporation)

HKLM\...\Run: [ConnectionCenter] - C:\Program Files\Citrix\ICA Client\concentr.exe [305088 2011-04-25] (Citrix Systems, Inc.)

HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-05-11] (Adobe Systems Incorporated)

HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)

HKLM\...\Policies\Explorer: [NoCDBurning] 0

HKCU\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [125952 2008-01-19] (Microsoft Corporation)

HKCU\...\Run: [swg] - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2009-01-18] (Google Inc.)

MountPoints2: {1ab399e3-09b2-11de-99e0-fdb3a58dff97} - J:\InstallTomTomHOME.exe

HKU\Default\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter

HKU\Default User\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter

HKU\Laptop\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter

 

==================== Internet (Whitelisted) ====================

 

ProxyServer: http=127.0.0.1:49417;https=127.0.0.1:49417

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x802DE0AA2C57CA01

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bt.com/broadbandsetup

SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 

SearchScopes: HKCU - {e708ddf6-c3b4-4a03-a9d6-3de7e4009b3b} URL = http://search.bt.com/result?fr=chr-bt-ws&p={searchTerms}

BHO: No Name - {0347C33E-8762-4905-BF09-768834316C61} -  No File

BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll (stumbleupon.com)

BHO: BT Toolbar - {547a1750-cfe6-4117-8be5-5a88d3fced51} - C:\Program Files\bttb\btDx.dll ()

BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll (Microsoft Corporation)

BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

BHO: Skype Browser Helper - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)

BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO: No Name - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -  No File

Toolbar: HKLM -  No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} -  No File

Toolbar: HKLM - StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll (stumbleupon.com)

Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)

Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

Toolbar: HKLM - BT Toolbar - {547a1750-cfe6-4117-8be5-5a88d3fced51} - C:\Program Files\bttb\btDx.dll ()

Toolbar: HKCU -Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

Toolbar: HKCU -&Links - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\Windows\system32\ieframe.dll (Microsoft Corporation)

Toolbar: HKCU - No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} -  No File


DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -  No File

Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies)

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)

ShellExecuteHooks: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [113024 2011-07-19] (SuperAdBlocker.com)

Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

 

FireFox:

========

FF ProfilePath: C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default

FF user.js: detected! => C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\user.js

FF SelectedSearchEngine: BT Search


FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_11_8_800_168.dll ()

FF Plugin: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin: @canon.com/MycameraPlugin - C:\Program Files\Canon\ZoomBrowser EX\Program\NPCIG.dll (CANON INC.)

FF Plugin: @Google.com/GoogleEarthPlugin - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF Plugin: @java.com/DTPlugin,version=10.25.2 - C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)

FF Plugin: @java.com/JavaPlugin,version=10.25.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)

FF Plugin: @microsoft.com/OfficeLive,version=1.3 - C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)

FF Plugin: @microsoft.com/OfficeLive,version=1.5 - C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)

FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin: @microsoft.com/WLPG,version=15.4.3555.0308 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

FF Plugin: @Motive.com/NpMotive,version=1.0 - C:\Program Files\Common Files\Motive\npMotive.dll (Alcatel-Lucent)

FF Plugin: @Motive.com/npMotiveRequest,version=1.0 - C:\Program Files\Common Files\Motive\npMotiveRequest.dll (Alcatel-Lucent)

FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)

FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)

FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKCU: amazon.com/AmazonMP3DownloaderPlugin - C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101721.dll (Amazon.com, Inc.)

FF SearchPlugin: C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\searchplugins\delta.xml

FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\avg_igeared.xml

FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\babylon.xml

FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\bttb.xml

FF Extension: Delta Toolbar - C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\Extensions\ffxtlbr@delta.com

FF Extension: BT Toolbar - C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\Extensions\{37cda6af-7527-4915-aa93-20f883f18116}

FF Extension: Google Toolbar for Firefox - C:\Program Files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

FF Extension: Java Console - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}

FF Extension: Java Console - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}

FF Extension: Java Console - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}

FF Extension: mcciwbch - C:\Program Files\Mozilla Firefox\extensions\mcciwbch@motive.com.xpi

FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

FF HKLM\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

FF HKLM\...\Firefox\Extensions: [{3112ca9c-de6d-4884-a869-9855de68056c}] - C:\ProgramData\Google\Toolbar for Firefox\{3112ca9c-de6d-4884-a869-9855de68056c}

FF Extension: Google Toolbar for Firefox - C:\ProgramData\Google\Toolbar for Firefox\{3112ca9c-de6d-4884-a869-9855de68056c}

FF HKCU\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

 

Chrome: 

=======



CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}

CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}

CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\21.0.1180.89\PepperFlash\pepflashplayer.dll No File

CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\29.0.1547.76\gcswf32.dll No File

CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File

CHR Plugin: (Remoting Viewer) - internal-remoting-viewer

CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\29.0.1547.76\ppGoogleNaClPluginChrome.dll ()

CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\29.0.1547.76\pdf.dll ()

CHR Plugin: (AVG Internet Security) - C:\Users\Si & Em\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\plugins/avgnpss.dll No File

CHR Plugin: (Skype Toolbars) - C:\Users\Si & Em\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.9.0.9216_0\npSkypeChromePlugin.dll No File

CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File

CHR Plugin: (Shockwave for Director) - C:\Program Files\Mozilla Firefox\plugins\np32dsw.dll (Adobe Systems, Inc.)

CHR Plugin: (BBC iPlayer Plugin) - C:\Program Files\Mozilla Firefox\plugins\npBBCPlugin.dll (British Broadcasting Corporation)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll (Apple Inc.)

CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll (Apple Inc.)

CHR Plugin: (NPCIG.dll) - C:\Program Files\Canon\ZoomBrowser EX\Program\NPCIG.dll (CANON INC.)

CHR Plugin: (Google Earth Plugin) - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)

CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File

CHR Plugin: (Java Platform SE 6 U35) - C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll No File

CHR Plugin: (Java Deployment Toolkit 6.0.350.10) - C:\Windows\system32\npdeployJava1.dll (Oracle Corporation)

CHR Plugin: (Microsoft Office Live Plug-in for Firefox) - C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)

CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()

CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File

CHR Plugin: (Windows Presentation Foundation) - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

CHR Extension: (Entanglement Web App) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aciahcmjmecflokailenpkdchphgkefd\3.4.9_0

CHR Extension: (Add to Amazon Wish List) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\ciagpekplgpbepdgggflgmahnjgiaced\1.0.0.10_0

CHR Extension: (BT Toolbar) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdpkpbhapgfjahbajejahjjcghiclegg\1.0.0.28_0

CHR Extension: (Skype Click to Call) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\6.12.0.13601_0

CHR Extension: (Poppit) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\mcbkbpnkkkipelfledbfocopglifcfmi\2.2_0

CHR Extension: (Chrome In-App Payments service) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0

CHR Extension: (Find and Remind by easyfundraising) - C:\Users\SI&EM~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\plfknkdmhngcjepkalkhgpmhpolandfp\2.2.1_1

CHR HKLM\...\Chrome\Extension: [edmgmpmklgfbohogafcfobonnkogchec] - C:\Program Files\Common Files\Motive\extensions\MotiveRequest.crx

CHR HKLM\...\Chrome\Extension: [hdpkpbhapgfjahbajejahjjcghiclegg] - C:\Program Files\bttb\toolbar.crx

CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx

 

========================== Services (Whitelisted) =================

 

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE.EXE [116608 2012-07-11] (SUPERAntiSpyware.com)

R2 AVGIDSAgent; C:\Program Files\AVG\AVG2014\avgidsagent.exe [3538480 2013-09-03] (AVG Technologies CZ, s.r.o.)

R2 avgwd; C:\Program Files\AVG\AVG2014\avgwdsvc.exe [301152 2013-09-22] (AVG Technologies CZ, s.r.o.)

R2 Basics Service; C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe [124280 2007-10-09] (Seagate Technology LLC)

R2 BFScale; C:\PROGRA~1\BFScale\TOMCAT~1.EXE [116224 2012-07-29] (Acresso)

S3 getPlusHelper; C:\Program Files\NOS\bin\getPlus_Helper.dll [51168 2009-09-23] (NOS Microsystems Ltd.)

R2 GFIBckHAtt; C:\PROGRA~1\GFI\GFIBAC~1\GFIHInst.exe [440616 2009-10-22] (GFI Software Ltd.)

R2 GFIBckHSched; C:\PROGRA~1\GFI\GFIBAC~1\GFIHSC~1.EXE [2324848 2011-01-22] (GFI Software Ltd.)

S2 gupdate1c9d16f40794221; C:\Program Files\Google\Update\GoogleUpdate.exe [133104 2009-05-10] (Google Inc.)

S3 jswpsapi; C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\WPS\jswpsapi.exe [954368 2011-03-31] (Wireless)

R2 KService; C:\Program Files\Kontiki\KService.exe [3072184 2008-02-27] (Kontiki Inc.)

R2 Skype C2C Service; C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [3273088 2013-09-16] (Skype Technologies S.A.)

S3 StumbleUponUpdateService; C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe [103336 2011-04-14] (stumbleupon.com)

R2 WpsSupplicant; C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\WJATH\WpsSupplicant.exe [61440 2011-03-31] ()

 

==================== Drivers (Whitelisted) ====================

 

S3 61883; C:\Windows\System32\DRIVERS\61883.sys [45696 2008-01-19] (Microsoft Corporation)

S3 alcan5wn; C:\Windows\System32\DRIVERS\alcan5wn.sys [53600 2003-12-08] (THOMSON)

S3 alcaudsl; C:\Windows\System32\DRIVERS\alcaudsl.sys [70688 2003-12-08] (THOMSON)

S3 athur; C:\Windows\System32\DRIVERS\athur.sys [1445888 2011-04-20] (Atheros Communications, Inc.)

R1 Avgdiskx; C:\Windows\System32\DRIVERS\avgdiskx.sys [120120 2013-08-01] (AVG Technologies CZ, s.r.o.)

R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [209208 2013-09-02] (AVG Technologies CZ, s.r.o.)

R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [145720 2013-09-02] (AVG Technologies CZ, s.r.o.)

R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [22840 2013-09-10] (AVG Technologies CZ, s.r.o.)

R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [176952 2013-09-02] (AVG Technologies CZ, s.r.o.)

R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [223032 2013-09-02] (AVG Technologies CZ, s.r.o.)

R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [102200 2013-08-20] (AVG Technologies CZ, s.r.o.)

R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [27448 2013-09-08] (AVG Technologies CZ, s.r.o.)

R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [193848 2013-08-01] (AVG Technologies CZ, s.r.o.)

R1 cdrbsdrv; C:\Windows\System32\Drivers\cdrbsdrv.sys [13567 2004-03-08] (B.H.A Corporation)

R0 CLFS; C:\Windows\System32\CLFS.sys [245736 2009-04-11] (Microsoft Corporation)

S3 Ctxusbr; C:\Windows\System32\DRIVERS\ctxusbr.sys [49712 2011-04-25] (Citrix Systems, Inc.)

S3 Dot4Scan; C:\Windows\System32\DRIVERS\Dot4Scan.sys [10752 2008-01-19] (Microsoft Corporation)

S3 FlyUsb; C:\Windows\System32\DRIVERS\FlyUsb.sys [19456 2008-04-01] (LeapFrog)

R3 LUsbFilt; C:\Windows\System32\Drivers\LUsbFilt.Sys [28944 2008-02-29] (Logitech, Inc.)

R3 LVPr2Mon; C:\Windows\System32\Drivers\LVPr2Mon.sys [25752 2009-10-07] ()

R3 LVUSBSta; C:\Windows\System32\drivers\LVUSBSta.sys [41752 2008-12-17] (Logitech Inc.)

S3 MBAMSwissArmy; C:\Windows\system32\drivers\mbamswissarmy.sys [40776 2013-09-30] (Malwarebytes Corporation)

S3 MREMP50; C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [21248 2013-06-12] (Printing Communications Assoc., Inc. (PCAUSA))

S3 MRESP50; C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [20096 2013-06-12] (Printing Communications Assoc., Inc. (PCAUSA))

R3 pepifilter; C:\Windows\System32\DRIVERS\lv302af.sys [13976 2009-04-30] (Logitech Inc.)

R3 PID_PEPI; C:\Windows\System32\DRIVERS\LV302V32.SYS [2687512 2009-04-30] (Logitech Inc.)

R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12880 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67664 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

S3 sonypvs1; C:\Windows\System32\DRIVERS\sonypvs1.sys [102220 2002-10-15] (Sony Corporation)

S3 ST330; C:\Windows\System32\drivers\st330.sys [30464 2008-03-15] (THOMSON Telecom Belgium)

S3 STBUS; C:\Windows\System32\drivers\stbus.sys [12672 2008-03-15] (THOMSON Telecom Belgium)

R3 STHDA; C:\Windows\System32\drivers\stwrt.sys [647680 2006-11-22] (SigmaTel, Inc.)

S3 stppp; C:\Windows\System32\DRIVERS\stppp.sys [49408 2008-03-15] (THOMSON Telecom Belgium)

S3 Wdm1; C:\Windows\System32\Drivers\usbbc.sys [15576 2007-01-09] ()

S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x]

S3 esgiguard; \??\C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [x]

S3 IpInIp; system32\DRIVERS\ipinip.sys [x]

S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]

S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]

S3 NgFilter; system32\DRIVERS\ngfilter.sys [x]

S3 NgLog; system32\DRIVERS\nglog.sys [x]

S3 NgVpn; system32\DRIVERS\ngvpn.sys [x]

S3 NgWfp; system32\DRIVERS\ngwfp.sys [x]

S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]

S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]

S0 tclondrv; system32\DRIVERS\tclondrv.sys [x]

S0 tpcdrdrv; system32\DRIVERS\tpcdrdrv.sys [x]

 

==================== NetSvcs (Whitelisted) ===================

 

 

==================== One Month Created Files and Folders ========

 

2013-10-01 10:05 - 2013-10-01 10:05 - 00000000 ____D C:\FRST

2013-10-01 10:04 - 2013-10-01 10:04 - 01086873 _____ (Farbar) C:\Users\Si & Em\Desktop\FRST.exe

2013-10-01 09:53 - 2013-10-01 09:53 - 00688992 _____ (Swearware) C:\Users\Si & Em\Downloads\dds (1).com

2013-10-01 09:49 - 2013-10-01 09:49 - 00688992 ____R (Swearware) C:\Users\Si & Em\Desktop\dds.com

2013-09-30 17:44 - 2013-09-30 17:44 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{AA3CEF28-2D27-4924-BA61-DE7C6D8D7099}

2013-09-28 09:30 - 2013-09-28 09:30 - 00002276 _____ C:\Windows\PFRO.log

2013-09-27 23:56 - 2013-09-27 23:56 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\AVG2014

2013-09-27 23:52 - 2013-09-27 23:52 - 00000842 _____ C:\Users\Public\Desktop\AVG 2014.lnk

2013-09-27 23:49 - 2013-09-27 23:54 - 00000000 ____D C:\ProgramData\AVG2014

2013-09-27 23:46 - 2013-09-28 13:57 - 00000000 ____D C:\Users\Si & Em\AppData\Local\Avg2014

2013-09-26 13:01 - 2013-09-30 19:45 - 00040776 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamswissarmy.sys

2013-09-23 20:02 - 2013-09-23 20:02 - 00001206 _____ C:\Users\Si & Em\Desktop\iPhone Backup Extractor.lnk

2013-09-23 20:02 - 2013-09-23 20:02 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Reincubate

2013-09-23 20:02 - 2013-09-23 20:02 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Reincubate

2013-09-23 20:00 - 2013-09-23 20:01 - 02898344 _____ (Reincubate Ltd) C:\Users\Si & Em\Downloads\iphonebackupextractor-latest.exe

2013-09-23 15:05 - 2013-09-29 10:53 - 00000000 ____D C:\Program Files\Browsersafeguard

2013-09-23 15:05 - 2013-09-23 15:05 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\BabSolution

2013-09-23 15:04 - 2013-09-25 22:26 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Delta

2013-09-23 15:04 - 2013-09-23 15:04 - 00000000 ____D C:\Program Files\Delta

2013-09-22 13:22 - 2013-09-22 13:23 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{89BE8609-EA72-42D7-A56F-AFA12ADBDA49}

2013-09-22 11:10 - 2013-09-22 11:11 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-09-18 20:39 - 2013-09-18 20:40 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{345708C8-102F-4952-890A-9C4C01EE452B}

2013-09-18 14:52 - 2013-09-18 14:52 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris (2).xls

2013-09-17 12:45 - 2013-09-17 12:45 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris (1).xls

2013-09-16 13:56 - 2013-09-16 13:56 - 00000684 _____ C:\Users\Si & Em\Downloads\launch (4).rtc

2013-09-16 09:51 - 2013-09-16 09:52 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{E0702F5D-8827-4E9F-9CB2-D8CF8A66858B}

2013-09-15 10:03 - 2013-09-15 10:03 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris.xls

2013-09-12 16:41 - 2013-09-12 16:41 - 00000820 _____ C:\Users\Si & Em\Downloads\statement (1).csv

2013-09-12 16:40 - 2013-09-12 16:40 - 00000310 _____ C:\Users\Si & Em\Downloads\statement.csv

2013-09-12 14:40 - 2013-09-12 14:40 - 00001892 _____ C:\Users\Public\Desktop\Adobe Reader XI.lnk

2013-09-12 14:39 - 2013-09-12 14:40 - 00000000 ____D C:\Program Files\Common Files\Adobe

2013-09-12 14:35 - 2013-09-12 14:35 - 50107976 _____ (Adobe Systems Incorporated) C:\Users\Si & Em\Downloads\AdbeRdr11003_en_US.exe

2013-09-11 17:36 - 2013-09-11 17:36 - 04454952 _____ (Piriform Ltd) C:\Users\Si & Em\Downloads\ccsetup405.exe

2013-09-11 10:06 - 2013-07-31 11:30 - 12335104 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2013-09-11 10:06 - 2013-07-31 11:05 - 09738752 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2013-09-11 10:06 - 2013-07-31 11:00 - 01800704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2013-09-11 10:06 - 2013-07-31 10:53 - 01104896 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2013-09-11 10:06 - 2013-07-31 10:52 - 01427968 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2013-09-11 10:06 - 2013-07-31 10:52 - 01129472 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2013-09-11 10:06 - 2013-07-31 10:51 - 00231936 _____ (Microsoft Corporation) C:\Windows\system32\url.dll

2013-09-11 10:06 - 2013-07-31 10:49 - 00065024 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2013-09-11 10:06 - 2013-07-31 10:48 - 00717824 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll

2013-09-11 10:06 - 2013-07-31 10:48 - 00420864 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2013-09-11 10:06 - 2013-07-31 10:48 - 00142848 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2013-09-11 10:06 - 2013-07-31 10:47 - 00607744 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2013-09-11 10:06 - 2013-07-31 10:46 - 01796096 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2013-09-11 10:06 - 2013-07-31 10:45 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2013-09-11 10:06 - 2013-07-31 10:45 - 00073216 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2013-09-11 10:06 - 2013-07-31 10:42 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2013-09-11 10:00 - 2013-08-08 02:45 - 02049536 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

2013-09-11 10:00 - 2013-07-16 05:35 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\themeui.dll

2013-09-10 22:11 - 2013-09-10 22:11 - 00022840 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidsshimx.sys

2013-09-10 13:20 - 2013-09-10 13:20 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{DB7713F2-2446-463D-A634-8F3168A244E3}

2013-09-09 09:19 - 2013-08-02 05:09 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\WMVDECOD.DLL

2013-09-08 22:12 - 2013-09-08 22:12 - 00027448 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgrkx86.sys

2013-09-03 13:40 - 2013-09-03 13:40 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (3).rtc

2013-09-03 09:15 - 2013-09-03 09:15 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (2).rtc

2013-09-02 12:58 - 2013-09-02 12:58 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (1).rtc

2013-09-02 12:58 - 2013-09-02 12:58 - 00000000 ____D C:\Users\Si & Em\Documents\My Meetings

2013-09-02 12:56 - 2013-09-02 12:56 - 00000658 _____ C:\Users\Si & Em\Downloads\launch.rtc

2013-09-02 12:55 - 2012-12-13 16:49 - 00082488 _____ (Microsoft Corporation.) C:\Windows\system32\lmdimon8.dll

2013-09-02 12:54 - 2013-09-02 12:54 - 00000000 ____D C:\ProgramData\Applications

2013-09-02 12:53 - 2013-09-02 12:53 - 17279544 _____ (Microsoft Corporation) C:\Users\Si & Em\Downloads\LMSetup.exe

2013-09-02 10:39 - 2013-09-02 10:39 - 00176952 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgldx86.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00223032 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avglogx.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00209208 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidsdriverx.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00145720 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidshx.sys

 

==================== One Month Modified Files and Folders =======

 

2013-10-01 10:06 - 2008-12-21 09:31 - 00000000 ____D C:\ProgramData\Kontiki

2013-10-01 10:05 - 2013-10-01 10:05 - 00000000 ____D C:\FRST

2013-10-01 10:04 - 2013-10-01 10:04 - 01086873 _____ (Farbar) C:\Users\Si & Em\Desktop\FRST.exe

2013-10-01 09:53 - 2013-10-01 09:53 - 00688992 _____ (Swearware) C:\Users\Si & Em\Downloads\dds (1).com

2013-10-01 09:49 - 2013-10-01 09:49 - 00688992 ____R (Swearware) C:\Users\Si & Em\Desktop\dds.com

2013-10-01 09:27 - 2012-11-25 10:10 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-10-01 09:24 - 2009-07-01 20:01 - 00000886 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-10-01 09:11 - 2006-11-02 13:52 - 01638771 _____ C:\Windows\WindowsUpdate.log

2013-10-01 09:07 - 2010-11-07 22:32 - 00000000 ____D C:\ProgramData\MFAData

2013-10-01 08:49 - 2009-07-01 20:01 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-10-01 08:48 - 2006-11-02 14:01 - 00000006 ____H C:\Windows\Tasks\SA.DAT

2013-10-01 08:48 - 2006-11-02 13:47 - 00003792 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

2013-10-01 08:48 - 2006-11-02 13:47 - 00003792 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

2013-09-30 22:25 - 2006-11-02 14:01 - 00032644 _____ C:\Windows\Tasks\SCHEDLGU.TXT

2013-09-30 19:45 - 2013-09-26 13:01 - 00040776 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamswissarmy.sys

2013-09-30 17:44 - 2013-09-30 17:44 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{AA3CEF28-2D27-4924-BA61-DE7C6D8D7099}

2013-09-30 17:10 - 2007-03-03 16:56 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Apple Computer

2013-09-29 10:53 - 2013-09-23 15:05 - 00000000 ____D C:\Program Files\Browsersafeguard

2013-09-28 13:57 - 2013-09-27 23:46 - 00000000 ____D C:\Users\Si & Em\AppData\Local\Avg2014

2013-09-28 09:30 - 2013-09-28 09:30 - 00002276 _____ C:\Windows\PFRO.log

2013-09-28 00:00 - 2007-09-12 11:22 - 00000504 _____ C:\Windows\Tasks\Automatic Full Backup.job

2013-09-27 23:57 - 2009-08-10 20:05 - 00000000 ____D C:\Program Files\AVG

2013-09-27 23:56 - 2013-09-27 23:56 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\AVG2014

2013-09-27 23:54 - 2013-09-27 23:49 - 00000000 ____D C:\ProgramData\AVG2014

2013-09-27 23:52 - 2013-09-27 23:52 - 00000842 _____ C:\Users\Public\Desktop\AVG 2014.lnk

2013-09-26 22:57 - 2007-03-04 11:42 - 00000000 ____D C:\Users\Si & Em\Documents\Si & Em Docs

2013-09-26 12:39 - 2013-04-13 21:27 - 00000000 ____D C:\Program Files\SUPERAntiSpyware

2013-09-25 22:26 - 2013-09-23 15:04 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Delta

2013-09-25 22:26 - 2013-04-13 15:59 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Babylon

2013-09-24 19:32 - 2009-05-10 14:00 - 00001971 _____ C:\Users\Public\Desktop\Google Chrome.lnk

2013-09-24 19:31 - 2010-11-02 16:56 - 00000000 ____D C:\Users\Si & Em\AppData\Local\Windows Live

2013-09-24 18:42 - 2007-03-19 14:36 - 00105192 _____ C:\Users\Si & Em\AppData\Roaming\GDIPFONTCACHEV1.DAT

2013-09-24 11:29 - 2007-09-12 11:30 - 00000498 _____ C:\Windows\Tasks\Incremental backup.job

2013-09-24 08:29 - 2011-10-19 21:35 - 00376840 _____ C:\Windows\system32\FNTCACHE.DAT

2013-09-23 20:28 - 2009-05-10 13:59 - 00000000 ___RD C:\Program Files\Skype

2013-09-23 20:03 - 2007-02-28 13:14 - 00105192 _____ C:\Users\Si & Em\AppData\Local\GDIPFONTCACHEV1.DAT

2013-09-23 20:02 - 2013-09-23 20:02 - 00001206 _____ C:\Users\Si & Em\Desktop\iPhone Backup Extractor.lnk

2013-09-23 20:02 - 2013-09-23 20:02 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Reincubate

2013-09-23 20:02 - 2013-09-23 20:02 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Reincubate

2013-09-23 20:01 - 2013-09-23 20:00 - 02898344 _____ (Reincubate Ltd) C:\Users\Si & Em\Downloads\iphonebackupextractor-latest.exe

2013-09-23 15:05 - 2013-09-23 15:05 - 00000000 ____D C:\Users\Si & Em\AppData\Roaming\BabSolution

2013-09-23 15:04 - 2013-09-23 15:04 - 00000000 ____D C:\Program Files\Delta

2013-09-22 18:35 - 2007-03-03 12:43 - 00059392 _____ C:\Users\Si & Em\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

2013-09-22 16:15 - 2006-11-02 11:33 - 00703516 _____ C:\Windows\system32\PerfStringBackup.INI

2013-09-22 13:23 - 2013-09-22 13:22 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{89BE8609-EA72-42D7-A56F-AFA12ADBDA49}

2013-09-22 11:11 - 2013-09-22 11:10 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-09-22 11:11 - 2011-10-16 09:46 - 00001664 _____ C:\Users\Public\Desktop\iTunes.lnk

2013-09-22 11:11 - 2011-10-16 09:45 - 00000000 ____D C:\Program Files\iTunes

2013-09-22 11:10 - 2008-02-10 23:07 - 00000000 ____D C:\Program Files\Common Files\Apple

2013-09-22 11:07 - 2007-02-28 13:14 - 00000000 ____D C:\Users\Si & Em

2013-09-22 10:27 - 2012-11-25 10:10 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe

2013-09-22 10:27 - 2011-05-20 09:36 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl

2013-09-18 20:40 - 2013-09-18 20:39 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{345708C8-102F-4952-890A-9C4C01EE452B}

2013-09-18 14:52 - 2013-09-18 14:52 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris (2).xls

2013-09-17 12:45 - 2013-09-17 12:45 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris (1).xls

2013-09-16 13:56 - 2013-09-16 13:56 - 00000684 _____ C:\Users\Si & Em\Downloads\launch (4).rtc

2013-09-16 13:56 - 2009-10-03 11:38 - 00000000 ____D C:\Users\Si & Em\Tracing

2013-09-16 09:52 - 2013-09-16 09:51 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{E0702F5D-8827-4E9F-9CB2-D8CF8A66858B}

2013-09-16 09:29 - 2007-03-03 16:56 - 00000000 ____D C:\Users\Si & Em\AppData\Local\Apple Computer

2013-09-15 10:03 - 2013-09-15 10:03 - 00059392 _____ C:\Users\Si & Em\Downloads\ltd0112 simon morris.xls

2013-09-12 16:41 - 2013-09-12 16:41 - 00000820 _____ C:\Users\Si & Em\Downloads\statement (1).csv

2013-09-12 16:40 - 2013-09-12 16:40 - 00000310 _____ C:\Users\Si & Em\Downloads\statement.csv

2013-09-12 14:40 - 2013-09-12 14:40 - 00001892 _____ C:\Users\Public\Desktop\Adobe Reader XI.lnk

2013-09-12 14:40 - 2013-09-12 14:39 - 00000000 ____D C:\Program Files\Common Files\Adobe

2013-09-12 14:39 - 2007-03-03 15:40 - 00000000 ____D C:\ProgramData\Adobe

2013-09-12 14:39 - 2007-03-03 15:40 - 00000000 ____D C:\Program Files\Adobe

2013-09-12 14:35 - 2013-09-12 14:35 - 50107976 _____ (Adobe Systems Incorporated) C:\Users\Si & Em\Downloads\AdbeRdr11003_en_US.exe

2013-09-11 17:37 - 2009-09-09 22:28 - 00000000 ____D C:\Program Files\CCleaner

2013-09-11 17:36 - 2013-09-11 17:36 - 04454952 _____ (Piriform Ltd) C:\Users\Si & Em\Downloads\ccsetup405.exe

2013-09-11 10:06 - 2013-08-15 08:35 - 00000000 ____D C:\Windows\system32\MRT

2013-09-11 10:01 - 2006-11-02 11:24 - 76725432 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe

2013-09-10 22:11 - 2013-09-10 22:11 - 00022840 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidsshimx.sys

2013-09-10 13:20 - 2013-09-10 13:20 - 00000000 ____D C:\Users\Si & Em\AppData\Local\{DB7713F2-2446-463D-A634-8F3168A244E3}

2013-09-08 22:12 - 2013-09-08 22:12 - 00027448 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgrkx86.sys

2013-09-03 13:40 - 2013-09-03 13:40 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (3).rtc

2013-09-03 09:15 - 2013-09-03 09:15 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (2).rtc

2013-09-02 12:58 - 2013-09-02 12:58 - 00000658 _____ C:\Users\Si & Em\Downloads\launch (1).rtc

2013-09-02 12:58 - 2013-09-02 12:58 - 00000000 ____D C:\Users\Si & Em\Documents\My Meetings

2013-09-02 12:56 - 2013-09-02 12:56 - 00000658 _____ C:\Users\Si & Em\Downloads\launch.rtc

2013-09-02 12:55 - 2007-03-02 19:11 - 00000000 ____D C:\Program Files\Microsoft Office

2013-09-02 12:55 - 2006-11-02 12:18 - 00000000 ____D C:\Program Files\Common Files\microsoft shared

2013-09-02 12:54 - 2013-09-02 12:54 - 00000000 ____D C:\ProgramData\Applications

2013-09-02 12:53 - 2013-09-02 12:53 - 17279544 _____ (Microsoft Corporation) C:\Users\Si & Em\Downloads\LMSetup.exe

2013-09-02 10:39 - 2013-09-02 10:39 - 00176952 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgldx86.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00223032 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avglogx.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00209208 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidsdriverx.sys

2013-09-02 10:28 - 2013-09-02 10:28 - 00145720 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgidshx.sys

 

Files to move or delete:

====================

C:\Users\Si & Em\avg_free_stb_all_8_32_cnet.exe

C:\Users\Si & Em\Firefox Setup 3.0.7.exe

C:\Users\Si & Em\g2ax_customer_downloadhelper_win32_x86.exe

C:\Users\Si & Em\picasa3-setup.exe

C:\Users\Si & Em\SallysSpaSetup.exe

 

 

Some content of TEMP:

====================

C:\Users\Laptop\AppData\Local\Temp\sp_setpoint.exe

 

 

==================== Bamital & volsnap Check =================

 

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

 

 

LastRegBack: 2013-10-01 09:00

 

==================== End Of Log ============================


Additional scan result of Farbar Recovery Scan Tool (x86) Version: 27-09-2013 01

Ran by Si & Em at 2013-10-01 10:07:36

Running from C:\Users\Si & Em\Desktop

Boot Mode: Normal

==========================================================

 

 

==================== Security Center ========================

 

AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

 

==================== Installed Programs ======================

 

32 Bit HP CIO Components Installer (Version: 2.1.5)

Adobe AIR (Version: 2.5.1.17730)

Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)

Adobe Flash Player 11 Plugin (Version: 11.8.800.168)

Adobe Reader XI (11.0.04) (Version: 11.0.04)

Adobe Shockwave Player (Version: 11)

Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)

Apple Application Support (Version: 2.3.6)

Apple Mobile Device Support (Version: 7.0.0.117)

Apple Software Update (Version: 2.1.3.127)

AudibleManager (Version: 1990248.1244696.1995255483.4442364)

Auslogics Duplicate File Finder (Version: version 2.3)

AVG 2014 (Version: 14.0.3604)

AVG 2014 (Version: 14.0.4142)

AVG 2014 (Version: 2014.0.4142)

BBC iPlayer Download Manager (Version: 1.7.2449)

BFScale (Version: 1.0.0.0)

Bing Bar (Version: 7.0.619.0)

Bonjour (Version: 3.0.0.10)

Broadcom 440x 10/100 Integrated Controller (Version: 10.04.01)

BT Desktop Help

BT Toolbar (Version: 1.0.0.28)

BufferChm (Version: 100.0.170.000)

c5200_Help (Version: 90.0.189.000)

CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.0.4)

Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)

Canon MOV Decoder (Version: 1.3.0.14)

Canon MOV Encoder (Version: 1.1.0.18)

Canon MovieEdit Task for ZoomBrowser EX (Version: 3.2.0.34)

Canon Utilities CameraWindow (Version: 7.2.0.2)

Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)

Canon Utilities Digital Photo Professional 3.6 (Version: 3.6.0.0)

Canon Utilities EOS Utility (Version: 2.6.0.0)

Canon Utilities MyCamera (Version: 7.2.0.4)

Canon Utilities Original Data Security Tools (Version: 1.6.0.1)

Canon Utilities PhotoStitch (Version: 3.1.22.46)

Canon Utilities Picture Style Editor (Version: 1.5.0.0)

Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)

Canon Utilities WFT-E1/E2/E3/E4 Utility (Version: 3.3.0.0)

Canon Utilities ZoomBrowser EX (Version: 6.3.1.8)

Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)

CCleaner (Version: 4.05)

CDDRV_Installer (Version: 4.60)

Citrix online plug-in (DV) (Version: 12.1.44.1)

Citrix online plug-in (HDX) (Version: 12.1.44.1)

Citrix online plug-in (PNA) (Version: 12.1.44.1)

Citrix online plug-in (SSON) (Version: 12.1.44.1)

Citrix online plug-in (USB) (Version: 12.1.44.1)

Citrix online plug-in (Version: 12.1.44.1)

Citrix online plug-in (Web) (Version: 12.1.44.1)

Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)

D3DX10 (Version: 15.4.2368.0902)

Dell Resource CD (Version: 1.00.0000)

Drive Manager (Version: 1.00.0012)

Employment Law Organiser (Version: 1.0.1)

Fax (Version: 120.0.194.000)

FormatFactory 2.00 (Version: 2.00)

Free M4a to MP3 Converter 6.1

getPlus® (Version: 1.5.2.19)

GFI Backup 2009 - Home Edition (Version: 3.0)

Gigaset QuickSync (Version: 4.2.0004.14519)

Google Chrome (Version: 29.0.1547.76)

Google Earth (Version: 7.1.1.1888)

Google Toolbar for Firefox (Version: 7.1.20101113)

Google Toolbar for Internet Explorer (Version: 1.0.0)

Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)

Google Update Helper (Version: 1.3.21.153)

HP Photosmart All-In-One Driver Software 10.0 Rel .2 (Version: 10.0)

HP Product Detection (Version: 10.7.9.0)

HP Update (Version: 5.002.006.003)

HPProductAssistant (Version: 90.0.146.000)

HPSSupply (Version: 2.2.0.0000)

iCloud (Version: 2.1.2.8)

iPhone Backup Extractor (HKCU Version: 4.6.6.0)

iPhone Configuration Utility (Version: 2.1.0.163)

iTunes (Version: 11.1.0.126)

Java 7 Update 25 (Version: 7.0.250)

Java Auto Updater (Version: 2.1.9.5)

Junk Mail filter update (Version: 15.4.3502.0922)

KhalInstallWrapper (Version: 4.60.122)

LeapFrog Connect (Version: 3.2.19.13664)

LeapFrog Tag Plugin (Version: 3.2.19.13664)

Logitech QuickCam Driver Package

Logitech SetPoint (Version: 4.60)

Logitech Vid (Version: 1.10.1009)

Logitech Webcam Software (Version: 12.10.1113)

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Mesh Runtime (Version: 15.4.5722.2)

Messenger Companion (Version: 15.4.3502.0922)

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6012.5000)

Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)

Microsoft Office Live Meeting 2007 (Version: 8.0.6362.215)

Microsoft Office XP Media Content (Version: 10.0.2619.0)

Microsoft Office XP Professional (Version: 10.0.6626.0)

Microsoft Publisher 2002 (Version: 10.0.6626.0)

Microsoft Silverlight (Version: 5.1.20513.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Works (Version: 08.05.0818)

Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)

MSVCRT (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)

MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)

MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

My IPs (Version: 2.0)

NetDeviceManager (Version: 90.0.205.000)

NVIDIA Drivers

OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)

PS_AIO_02_Software (Version: 100.0.206.000)

PS_AIO_02_Software_Min (Version: 100.0.206.000)

PS_AIO_02_Software_min (Version: 90.0.222.000)

QuickTime (Version: 7.73.80.64)

Roxio Creator DE (Version: 3.3.0)

Roxio Creator Tools (Version: 3.3.0)

Roxio Express Labeler (Version: 2.1.0)

Roxio Update Manager (Version: 3.0.0)

Runtime (Version: 1.00.0000)

Runtime 8.0 Libraries (Version: 1.0.0.0)

Safari (Version: 5.34.57.2)

Scan (Version: 10.1.0.0)

Segoe UI (Version: 15.4.2271.0615)

SigmaTel Audio (Version: 5.10.5003.0)

Skype Click to Call (Version: 6.12.13601)

Skype™ 5.10 (Version: 5.10.116)

Sonic Activation Module (Version: 1.0)

Sony USB Driver

Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)

StumbleUpon IE Toolbar (Version: 3.95)

SUPERAntiSpyware (Version: 5.6.1014)

TL-WN822N/TL-WN821N Driver (Version: 1.0.0)

Toolbox (Version: 100.0.170.000)

TP-LINK Wireless Configuration Utility (Version: 1.0.0)

Transfer MyPC (Version: 4.52)

UnloadSupport (Version: 10.0.0)

Update for Microsoft .NET Framework 3.5 SP1 (KB2836940) (Version: 1)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 3.2.19.13664)

Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)

WebEx

WebReg (Version: 100.0.170.000)

Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3555.0308)

Windows Live Family Safety (Version: 15.4.3555.0308)

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)

Windows Live Messenger (Version: 15.4.3538.0513)

Windows Live Messenger Companion Core (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

WinZip (Version:  10.0  (6685))

 

==================== Restore Points  =========================

 

29-09-2013 07:23:54 Windows Update

29-09-2013 07:26:19 Windows Update

 

==================== Hosts content: ==========================

 

2006-11-02 11:23 - 2006-09-18 22:41 - 00000761 ____N C:\Windows\system32\Drivers\etc\hosts

127.0.0.1       localhost

::1             localhost

 

==================== Scheduled Tasks (whitelisted) =============

 

Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM

Task: {242FBFE9-A7C6-4C33-BA76-A8337C869025} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {3191A43D-23E3-4254-A11A-E7D18EDCA349} - System32\Tasks\BrowserSafeguard Update Task => C:\Program Files\Browsersafeguard\uninstall.browsersafeguard.exe

Task: {3244C17E-6614-47BD-B497-DF73C1D2BA70} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-22] (Adobe Systems Incorporated)

Task: {35CEBAAE-A79A-4CFF-A448-F64F37768EA2} - System32\Tasks\Automatic Full Backup => C:\Program Files\Roxio\Backup MyPC Deluxe 7\system\sbestart.exe

Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages

Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-19] (Microsoft Corporation)

Task: {562EA550-46BF-4668-9281-A80B6C1463B9} - System32\Tasks\CreateChoiceProcessTask => C:\Windows\System32\browserchoice.exe [2010-02-12] (Microsoft Corporation)

Task: {5843D5BB-7D6C-4D2E-B4EA-0F098FABF177} - System32\Tasks\EPUpdater => C:\Users\SI&EM~1\AppData\Roaming\BABSOL~1\Shared\BabMaint.exe

Task: {61214452-DA4D-4EEA-83D8-36B46D69F220} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2009-05-10] (Google Inc.)

Task: {7FE0B8B7-3C19-4B55-90DF-21957FCCA282} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-08-21] (Piriform Ltd)

Task: {8F0E4E73-E792-4DB6-9DCD-708E84D597B3} - System32\Tasks\Microsoft\Windows\WindowsCalendar\Reminders - Si & Em => C:\Program Files\Windows Calendar\wincal.exe [2009-04-11] (Microsoft Corporation)

Task: {8F5F8F7A-F589-4C2E-83BC-915F6DFBE59D} - System32\Tasks\Incremental backup => C:\Program Files\Roxio\Backup MyPC Deluxe 7\system\sbestart.exe

Task: {92AC08D4-0060-4F36-947B-18D2E823239A} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI

Task: {DC0ED2F8-48BB-4DBE-A779-E4FF4235F86D} - System32\Tasks\{BDDD6AA4-DC09-4F72-BCE3-AF9FD3FA67D6} => C:\Program Files\Skype\Phone\Skype.exe [2012-07-13] (Skype Technologies S.A.)

Task: {E4A5E1FD-51D4-444E-AECA-BE9691148D72} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2009-05-10] (Google Inc.)

Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-05] ()

Task: {FA46966A-40F3-4666-A4E2-6EE16A756EF0} - System32\Tasks\ROC_REG_JAN_DELETE => C:\ProgramData\AVG January 2013 Campaign\ROC.exe [2013-01-16] ()

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\Automatic Full Backup.job => C:\Program Files\Roxio\Backup MyPC Deluxe 7\system\sbestart.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\Incremental backup.job => C:\Program Files\Roxio\Backup MyPC Deluxe 7\system\sbestart.exe

Task: C:\Windows\Tasks\ROC_REG_JAN_DELETE.job => C:\ProgramData\AVG January 2013 Campaign\ROC.exe

 

==================== Loaded Modules (whitelisted) =============

 

2006-11-02 11:25 - 2008-06-03 04:35 - 00159744 _____ () C:\Windows\system32\atitmmxx.dll

2011-06-24 22:56 - 2011-06-24 22:56 - 00087328 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll

2011-06-24 22:56 - 2011-06-24 22:56 - 01241888 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll

2013-08-14 16:19 - 2011-08-25 14:02 - 01425920 _____ () C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\nicLan.dll

2013-08-14 16:19 - 2011-03-31 15:36 - 00167424 _____ () C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\DC_WFF.dll

2013-09-24 19:32 - 2013-09-17 04:21 - 04053456 _____ () C:\Program Files\Google\Chrome\Application\29.0.1547.76\pdf.dll

2013-09-24 19:32 - 2013-09-17 04:21 - 00410576 _____ () C:\Program Files\Google\Chrome\Application\29.0.1547.76\ppGoogleNaClPluginChrome.dll

2013-09-24 19:32 - 2013-09-17 04:20 - 01604560 _____ () C:\Program Files\Google\Chrome\Application\29.0.1547.76\ffmpegsumo.dll

 

==================== Alternate Data Streams (whitelisted) =========

 

AlternateDataStreams: C:\ProgramData\TEMP:0B174FAE

AlternateDataStreams: C:\Users\Si & Em\Desktop\FW_ Final Copy of Project Group Approved DBC and Appendices.msg:OECustomProperty

AlternateDataStreams: C:\Users\Si & Em\Downloads\Emailing_ Group Board 19December2012 Item 7 Treasury Framework, Group Board 19December2012 Item 7 Treasury Fwk, Group Board 19December2012 Item 7 Treasury Fwk, Group Board 19Decemb.eml:OECustomProperty

AlternateDataStreams: C:\Users\Si & Em\Downloads\Emailing_ YHG signed accounts.eml:OECustomProperty

AlternateDataStreams: C:\Users\Si & Em\Documents\FW_ Final Copy of Project Group Approved DBC and Appendices.eml:OECustomProperty

AlternateDataStreams: C:\Users\Si & Em\Documents\Migration Lost and Found:Roxio EMC Stream

AlternateDataStreams: C:\Users\Si & Em\Documents\Updater5:Roxio EMC Stream

 

==================== Safe Mode (whitelisted) ===================

 

 

==================== Faulty Device Manager Devices =============

 

Name: 6TO4 Adapter

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft 6to4 Adapter #15

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft 6to4 Adapter #53

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft 6to4 Adapter #68

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft 6to4 Adapter #103

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft 6to4 Adapter #198

Description: Microsoft 6to4 Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft ISATAP Adapter #12

Description: Microsoft ISATAP Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft ISATAP Adapter #31

Description: Microsoft ISATAP Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft ISATAP Adapter #32

Description: Microsoft ISATAP Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft ISATAP Adapter #33

Description: Microsoft ISATAP Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

Name: Microsoft ISATAP Adapter #72

Description: Microsoft ISATAP Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: tunnel

Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Resolution: Update the driver

 

 

==================== Event log errors: =========================

 

Application errors:

==================

Error: (10/01/2013 09:54:20 AM) (Source: Application Error) (User: )

Description: Faulting application dds.com, version 2012.11.20.1, time stamp 0x4b1ae3c6, faulting module System.dll, version 0.0.0.0, time stamp 0x4b1ae3ad, exception code 0xc0000005, fault offset 0x0000186d,

process id 0x144c, application start time 0xdds.com0.

 

Error: (09/29/2013 11:07:45 PM) (Source: EventSystem) (User: )

Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

 

Error: (09/29/2013 08:26:37 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.

 

Error: (09/29/2013 08:26:35 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.

 

Error: (09/29/2013 08:25:07 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.

 

Error: (09/29/2013 08:25:04 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.

 

Error: (09/27/2013 11:48:10 PM) (Source: MsiInstaller) (User: office)

Description: Product: Visual Studio 2012 x86 Redistributables -- Error 1704. An installation for Compatibility Pack for the 2007 Office system is currently suspended.  You must undo the changes made by that installation to continue.  Do you want to undo those changes?

 

Error: (09/26/2013 08:53:45 AM) (Source: Application Hang) (User: )

Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

Process ID: 1010

Start Time: 01ceba8b67029e9f

Termination Time: 8

 

Error: (09/24/2013 10:44:05 PM) (Source: Application Error) (User: )

Description: Faulting application WINWORD.EXE, version 10.0.6866.0, time stamp 0x4c6486a7, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x515ba857, exception code 0xc0000005, fault offset 0x736474b2,

process id 0xed8, application start time 0xWINWORD.EXE0.

 

Error: (09/24/2013 10:16:10 PM) (Source: Windows Search Service) (User: )

Description: The entry <C:\USERS\SI & EM\MUSIC\ITUNES\MOBILE APPLICATIONS\DOWNLOAD.APP> in the hash map cannot be updated.

 

Context:  Application, SystemIndex Catalog

 

 

Details:

A device attached to the system is not functioning.   (0x8007001f)

 

 

System errors:

=============

Error: (10/01/2013 08:50:17 AM) (Source: Service Control Manager) (User: )

Description: tclondrv

tpcdrdrv

 

Error: (09/30/2013 06:00:41 PM) (Source: Service Control Manager) (User: )

Description: tclondrv

tpcdrdrv

 

Error: (09/30/2013 11:10:24 AM) (Source: Service Control Manager) (User: )

Description: tclondrv

tpcdrdrv

 

Error: (09/29/2013 08:27:14 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: 0x80070641Security Update for Microsoft Office 2007 suites (KB2597973){E1E34563-AD5F-4657-B62E-B4BC09F4228A}201

 

Error: (09/29/2013 08:27:14 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: 0x80070641Security Update for Microsoft Office 2007 suites (KB2760411){2F6F2013-2990-4FA6-8AB9-CA59DCA4E62D}202

 

Error: (09/29/2013 08:25:09 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: 0x80070641Security Update for Microsoft Office 2007 suites (KB2597973){E1E34563-AD5F-4657-B62E-B4BC09F4228A}201

 

Error: (09/29/2013 08:25:09 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: 0x80070641Security Update for Microsoft Office 2007 suites (KB2760411){2F6F2013-2990-4FA6-8AB9-CA59DCA4E62D}202

 

Error: (09/29/2013 08:16:53 AM) (Source: Service Control Manager) (User: )

Description: tclondrv

tpcdrdrv

 

Error: (09/28/2013 09:31:46 AM) (Source: Service Control Manager) (User: )

Description: tclondrv

tpcdrdrv

 

Error: (09/27/2013 11:59:20 PM) (Source: Service Control Manager) (User: )

Description: AVGIDSAgent3758213669 (0xE001CA25)

 

 

Microsoft Office Sessions:

=========================

Error: (10/01/2013 09:54:20 AM) (Source: Application Error)(User: )

Description: dds.com2012.11.20.14b1ae3c6System.dll0.0.0.04b1ae3adc00000050000186d144c01cebe83c5e98779

 

Error: (09/29/2013 11:07:45 PM) (Source: EventSystem)(User: )

Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

 

Error: (09/29/2013 08:26:37 AM) (Source: MsiInstaller)(User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)

 

Error: (09/29/2013 08:26:35 AM) (Source: MsiInstaller)(User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)

 

Error: (09/29/2013 08:25:07 AM) (Source: MsiInstaller)(User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)

 

Error: (09/29/2013 08:25:04 AM) (Source: MsiInstaller)(User: NT AUTHORITY)

Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)

 

Error: (09/27/2013 11:48:10 PM) (Source: MsiInstaller)(User: office)

Description: Product: Visual Studio 2012 x86 Redistributables -- Error 1704. An installation for Compatibility Pack for the 2007 Office system is currently suspended.  You must undo the changes made by that installation to continue.  Do you want to undo those changes?(NULL)(NULL)(NULL)(NULL)

 

Error: (09/26/2013 08:53:45 AM) (Source: Application Hang)(User: )

Description: mbam.exe1.75.0.1101001ceba8b67029e9f8

 

Error: (09/24/2013 10:44:05 PM) (Source: Application Error)(User: )

Description: WINWORD.EXE10.0.6866.04c6486a7gdiplus.dll_unloaded0.0.0.0515ba857c0000005736474b2ed801ceb94d241c41bc

 

Error: (09/24/2013 10:16:10 PM) (Source: Windows Search Service)(User: )

Description: Context:  Application, SystemIndex Catalog

 

 

Details:

A device attached to the system is not functioning.   (0x8007001f)

C:\USERS\SI & EM\MUSIC\ITUNES\MOBILE APPLICATIONS\DOWNLOAD.APP

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-10-01 10:07:18.811

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:18.232

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:17.663

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:17.088

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:16.520

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:15.953

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:15.375

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:14.810

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:14.230

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-10-01 10:07:13.659

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

 

 

==================== Memory info =========================== 

 

Percentage of memory in use: 65%

Total physical RAM: 2045.76 MB

Available physical RAM: 698.45 MB

Total Pagefile: 4335.9 MB

Available Pagefile: 2571.96 MB

Total Virtual: 2047.88 MB

Available Virtual: 1906.5 MB

 

==================== Drives ================================

 

Drive c: () (Fixed) (Total:288.04 GB) (Free:16.26 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:4.82 GB) NTFS

 

==================== MBR & Partition Table ==================

 

========================================================

Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: 58000000)

Partition 1: (Not Active) - (Size=55 MB) - (Type=DE)

Partition 2: (Not Active) - (Size=10 GB) - (Type=07 NTFS)

Partition 3: (Active) - (Size=288 GB) - (Type=07 NTFS)

 

==================== End Of Log ============================

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  • Staff

Hello emandsi

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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Hi

 

I attach the log from adwcleaner, although JRT seemed to run fine it did not produce a log file on the desktop, nor did it open. the computer has been reacting extremely slowly whilst running these tools

 

# AdwCleaner v3.006 - Report created 01/10/2013 at 20:09:04
# Updated 01/10/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : Si & Em - OFFICE
# Running from : C:\Users\Si & Em\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Program Files\Delta
Folder Deleted : C:\Program Files\StumbleUpon
Folder Deleted : C:\Users\Si & Em\AppData\LocalLow\StumbleUpon
Folder Deleted : C:\Users\Si & Em\AppData\Roaming\BabSolution
Folder Deleted : C:\Users\Si & Em\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Si & Em\AppData\Roaming\Delta
Folder Deleted : C:\Users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StumbleUpon
Folder Deleted : C:\Users\Citrix\AppData\LocalLow\StumbleUpon
Folder Deleted : C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\Extensions\ffxtlbr@delta.com
File Deleted : C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\\invalidprefs.js
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\Babylon.xml
File Deleted : C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\searchplugins\delta.xml
File Deleted : C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\user.js
File Deleted : C:\Windows\System32\Tasks\EPUpdater
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EPUpdater
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5843D5BB-7D6C-4D2E-B4EA-0F098FABF177}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{5843D5BB-7D6C-4D2E-B4EA-0F098FABF177}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKCU\Software\536d8d8e739bd44
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{39CB8175-E224-4446-8746-00566302DF8D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4FCB4630-2A1C-4AA1-B422-345E8DC8A6DE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DAC2231-CC35-482B-97C5-CED1D4185080}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F1CD84C-04A3-4EA0-9EA1-7D134FD66C82}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F83A9CA-B5F0-44EC-9357-35BB3E84B07F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{47E520EA-CAD2-4F51-8F30-613B3A1C33EB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{57C91446-8D81-4156-A70E-624551442DE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{70AFB7B2-9FB5-4A70-905B-0E9576142E1D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7AD65FD1-79E0-406D-B03C-DD7C14726D69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{97DD820D-2E20-40AD-B01E-6730B2FCE630}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B177446D-54A4-4869-BABC-8566110B4BE0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D9D1DFC5-502D-43E4-B1BB-4D0B7841489A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E0B07188-A528-4F9E-B2F7-C7FDE8680AE4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F05B12E1-ADE8-4485-B45B-898748B53C37}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\BabSolution
Key Deleted : HKCU\Software\Delta
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\StumbleUpon
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Delta
Key Deleted : HKLM\Software\StumbleUpon
Key Deleted : HKLM\Software\TENCENT
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Delta
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16506
 
 
-\\ Mozilla Firefox v8.0 (en-US)
 
[ File : C:\Users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\prefs.js ]
 
Line Deleted : user_pref("extensions.delta.admin", false);
Line Deleted : user_pref("extensions.delta.aflt", "babsst");
Line Deleted : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");
Line Deleted : user_pref("extensions.delta.autoRvrt", "false");
Line Deleted : user_pref("extensions.delta.dfltLng", "en");
Line Deleted : user_pref("extensions.delta.excTlbr", false);
Line Deleted : user_pref("extensions.delta.ffxUnstlRst", true);
Line Deleted : user_pref("extensions.delta.id", "8061c5a500000000000000188b5c0531");
Line Deleted : user_pref("extensions.delta.instlDay", "15971");
Line Deleted : user_pref("extensions.delta.instlRef", "sst");
Line Deleted : user_pref("extensions.delta.newTab", false);
Line Deleted : user_pref("extensions.delta.prdct", "delta");
Line Deleted : user_pref("extensions.delta.prtnrId", "delta");
Line Deleted : user_pref("extensions.delta.rvrt", "false");
Line Deleted : user_pref("extensions.delta.smplGrp", "none");
Line Deleted : user_pref("extensions.delta.tlbrId", "base");
Line Deleted : user_pref("extensions.delta.tlbrSrchUrl", "");
Line Deleted : user_pref("extensions.delta.vrsn", "1.8.24.6");
Line Deleted : user_pref("extensions.delta.vrsnTs", "1.8.24.615:05:00");
Line Deleted : user_pref("extensions.delta.vrsni", "1.8.24.6");
Line Deleted : user_pref("extensions.delta_i.babExt", "");
Line Deleted : user_pref("extensions.delta_i.babTrack", "affID=121240&tt=160913_m1&tsp=5014");
Line Deleted : user_pref("extensions.delta_i.srcExt", "ss");
 
-\\ Google Chrome v29.0.1547.76
 
[ File : C:\Users\Si & Em\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [7351 octets] - [01/10/2013 19:48:25]
AdwCleaner[s0].txt - [7542 octets] - [01/10/2013 20:09:04]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [7602 octets] ##########
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  • Staff

Hello emandsi

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Gringo

 

log from Combofix below, computer seems to be running normally, although before we started this it wasn't exactly dreadful, just a bit slow on the internet, always 'waiting' for websites to respond

 

 

ComboFix 13-10-01.03 - Si & Em 02/10/2013   9:19.1.2 - x86

Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.2046.1077 [GMT 1:00]

Running from: c:\users\Si & Em\Desktop\ComboFix.exe

AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Si & Em\~WRL0005.tmp

c:\users\Si & Em\AppData\Local\Google\Chrome\User Data\Default\Preferences

c:\users\Si & Em\SallysSpaSetup.exe

.

.

(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Service_pcCMService

.

.

(((((((((((((((((((((((((   Files Created from 2013-09-02 to 2013-10-02  )))))))))))))))))))))))))))))))

.

.

2013-10-02 08:34 . 2013-10-02 09:25 -------- d-----w- c:\users\Si & Em\AppData\Local\temp

2013-10-02 08:34 . 2013-10-02 08:34 -------- d-----w- c:\users\Laptop\AppData\Local\temp

2013-10-02 08:34 . 2013-10-02 08:34 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-10-02 08:34 . 2013-10-02 08:34 -------- d-----w- c:\users\Citrix\AppData\Local\temp

2013-10-01 20:15 . 2013-10-01 20:15 -------- d-----w- c:\windows\ERUNT

2013-10-01 18:48 . 2013-10-01 19:20 -------- d-----w- C:\AdwCleaner

2013-10-01 09:05 . 2013-10-01 09:05 -------- d-----w- C:\FRST

2013-10-01 08:08 . 2013-09-15 23:50 7328304 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F992D24D-F230-469A-9FA6-21FA1E821819}\mpengine.dll

2013-09-27 22:56 . 2013-09-27 22:56 -------- d-----w- c:\users\Si & Em\AppData\Roaming\AVG2014

2013-09-27 22:49 . 2013-09-27 22:54 -------- d-----w- c:\programdata\AVG2014

2013-09-27 22:46 . 2013-09-28 12:57 -------- d-----w- c:\users\Si & Em\AppData\Local\Avg2014

2013-09-26 12:01 . 2013-09-30 18:45 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-09-23 19:02 . 2013-09-23 19:02 -------- d-----w- c:\users\Si & Em\AppData\Roaming\Reincubate

2013-09-22 10:10 . 2013-09-22 10:11 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-09-16 11:30 . 2013-09-16 11:30 4806016 ----a-w- c:\program files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll

2013-09-16 11:30 . 2013-09-16 11:30 4806016 ----a-w- c:\program files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll

2013-09-12 13:39 . 2013-09-12 13:40 -------- d-----w- c:\program files\Common Files\Adobe

2013-09-11 09:00 . 2013-07-16 04:35 615936 ----a-w- c:\windows\system32\themeui.dll

2013-09-11 09:00 . 2013-08-08 01:45 2049536 ----a-w- c:\windows\system32\win32k.sys

2013-09-10 21:11 . 2013-09-10 21:11 22840 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys

2013-09-09 08:19 . 2013-08-02 04:09 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL

2013-09-08 21:12 . 2013-09-08 21:12 27448 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

2013-09-05 14:04 . 2013-09-05 14:04 209272 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll

2013-09-05 14:04 . 2013-09-05 14:04 209272 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll

2013-09-02 11:55 . 2012-12-13 15:49 82488 ----a-w- c:\windows\system32\lmdimon8.dll

2013-09-02 11:55 . 2012-12-13 15:49 81976 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\lmdippr8.dll

2013-09-02 11:54 . 2013-09-02 11:54 -------- d-----w- c:\programdata\Applications

2013-09-02 09:39 . 2013-09-02 09:39 176952 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2013-09-02 09:28 . 2013-09-02 09:28 145720 ----a-w- c:\windows\system32\drivers\avgidshx.sys

2013-09-02 09:28 . 2013-09-02 09:28 209208 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys

2013-09-02 09:28 . 2013-09-02 09:28 223032 ----a-w- c:\windows\system32\drivers\avglogx.sys

.

.

.

((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-09-22 09:27 . 2012-11-25 09:10 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-09-22 09:27 . 2011-05-20 08:36 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-08-20 21:54 . 2013-08-20 21:54 102200 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2013-08-07 03:22 . 2009-10-02 19:01 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-08-01 15:08 . 2013-08-01 15:08 193848 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2013-08-01 15:06 . 2013-08-01 15:06 120120 ----a-w- c:\windows\system32\drivers\avgdiskx.sys

2013-07-17 19:41 . 2013-08-15 07:23 2048 ----a-w- c:\windows\system32\tzres.dll

2013-07-10 09:47 . 2013-08-15 07:23 783360 ----a-w- c:\windows\system32\rpcrt4.dll

2013-07-09 12:10 . 2013-08-15 07:22 1205168 ----a-w- c:\windows\system32\ntdll.dll

2013-07-08 04:55 . 2013-08-15 07:22 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-07-08 04:55 . 2013-08-15 07:22 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-07-08 04:20 . 2013-08-15 07:22 172544 ----a-w- c:\windows\system32\wintrust.dll

2013-07-08 04:16 . 2013-08-15 07:22 98304 ----a-w- c:\windows\system32\cryptnet.dll

2013-07-08 04:16 . 2013-08-15 07:22 133120 ----a-w- c:\windows\system32\cryptsvc.dll

2013-07-08 04:16 . 2013-08-15 07:22 992768 ----a-w- c:\windows\system32\crypt32.dll

2013-07-05 04:53 . 2013-08-15 07:23 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys

2011-04-25 01:58 . 2011-04-25 01:58 124864 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll

2011-04-25 02:48 . 2011-04-25 02:48 13760 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll

2011-04-25 02:00 . 2011-04-25 02:00 71104 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll

2011-04-25 01:59 . 2011-04-25 01:59 92096 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll

2011-04-25 01:58 . 2011-04-25 01:58 22976 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll

2011-04-25 01:57 . 2011-04-25 01:57 255936 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll

2011-04-25 01:58 . 2011-04-25 01:58 32192 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll

2011-04-25 01:58 . 2011-04-25 01:58 40896 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll

2011-04-25 01:51 . 2011-04-25 01:51 898480 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll

2011-04-25 02:00 . 2011-04-25 02:00 24512 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll

2011-11-05 06:53 . 2011-11-08 17:18 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown 

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{547a1750-cfe6-4117-8be5-5a88d3fced51}]

2013-06-13 19:06 91712 ----a-w- c:\program files\bttb\btDx.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

"{547a1750-cfe6-4117-8be5-5a88d3fced51}"= "c:\program files\bttb\btDx.dll" [2013-06-13 91712]

.

[HKEY_CLASSES_ROOT\clsid\{547a1750-cfe6-4117-8be5-5a88d3fced51}]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-18 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]

"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-09-15 4851760]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-09-17 152392]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2011-04-25 305088]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-21 59720]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

TP-LINK Wireless Configuration Utility.lnk - c:\program files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe -nogui [2013-8-14 788992]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk

backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Logitech SetPoint.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Logitech SetPoint.lnk

backup=c:\windows\pss\Logitech SetPoint.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk

backup=c:\windows\pss\Microsoft Office.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Online plug-in.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Online plug-in.lnk

backup=c:\windows\pss\Online plug-in.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk

backup=c:\windows\pss\WinZip Quick Pick.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^Users^Si & Em^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BFScale.lnk]

path=c:\users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BFScale.lnk

backup=c:\windows\pss\BFScale.lnk.Startup

backupExtension=.Startup

.

[HKLM\~\startupfolder\C:^Users^Si & Em^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^PMB Media Check Tool.lnk]

path=c:\users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PMB Media Check Tool.lnk

backup=c:\windows\pss\PMB Media Check Tool.lnk.Startup

backupExtension=.Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2013-05-11 10:37 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ApplePhotoStreams]

2013-04-05 11:58 59720 ----a-w- c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]

2013-04-21 20:43 59720 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\basicsmssmenu]

2007-10-09 16:21 169328 ----a-w- c:\program files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GFI Backup 2009 - Home Edition]

2011-01-22 20:50 2195824 ----a-w- c:\progra~1\GFI\GFIBAC~1\GFIAgent.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]

2007-03-11 20:34 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iCloudServices]

2013-04-05 11:59 59720 ----a-w- c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]

2006-10-03 11:35 221184 ------w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]

2006-10-03 11:37 81920 ------w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2013-09-17 22:45 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\kdx]

2008-02-27 17:56 1032376 ----a-w- c:\program files\Kontiki\KHost.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Kernel and Hardware Abstraction Layer]

2008-02-29 03:12 76304 ----a-w- c:\windows\KHALMNPR.Exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Vid]

2009-07-16 15:35 5458704 ----a-w- c:\program files\Logitech\Logitech Vid\Vid.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]

2009-10-14 13:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]

2011-11-12 12:04 268640 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]

2012-03-08 18:50 4280184 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2012-10-25 03:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Shockwave Updater]

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]

2006-11-22 14:56 303104 ----a-w- c:\windows\sttray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

2012-07-13 12:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2013-03-12 06:32 253816 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]

2013-09-26 11:39 5703920 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

2009-01-18 17:17 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]

2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]

2008-01-19 07:33 202240 ------w- c:\program files\Windows Media Player\wmpnscfg.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]

"AntiVirusOverride"=dword:00000001

"AntiSpywareOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2012-07-11 116608]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ   hpqcxs08

WindowsMobile REG_MULTI_SZ   wcescomm rapimgr

LocalServiceRestricted REG_MULTI_SZ   WcesComm RapiMgr

LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache

getPlusHelper REG_MULTI_SZ   getPlusHelper

nosGetPlusHelper REG_MULTI_SZ   nosGetPlusHelper

HPService REG_MULTI_SZ   HPSLPSVC

.

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-09-24 18:24 1177552 ----a-w- c:\program files\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-10-02 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-25 09:27]

.

2013-10-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-10 12:59]

.

2013-10-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-10 12:59]

.

2013-01-23 c:\windows\Tasks\ROC_REG_JAN_DELETE.job

- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-20 16:07]

.

.

------- Supplementary Scan -------

.


uInternet Settings,ProxyOverride = <-loopback>

uInternet Settings,ProxyServer = http=127.0.0.1:49417;https=127.0.0.1:49417



IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage

IE: {{3015DB92-158E-4b77-9020-85C8E311FBB5} - c:\progra~1\CASINO~1\Casino.exe

Trusted Zone: harvesthousing.org.uk\my

Trusted Zone: onlinedesktop.co.uk\crypto

Trusted Zone: onlinedesktop.co.uk\login

TCP: DhcpNameServer = 192.168.1.254

FF - ProfilePath - c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\

FF - prefs.js: browser.search.selectedEngine - BT Search


FF - ExtSQL: 2013-08-30 13:14; mcciwbch@motive.com; c:\program files\Mozilla Firefox\extensions\mcciwbch@motive.com.xpi

FF - ExtSQL: 2013-08-30 13:15; {37cda6af-7527-4915-aa93-20f883f18116}; c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\extensions\{37cda6af-7527-4915-aa93-20f883f18116}

FF - ExtSQL: 2013-09-23 15:05; ffxtlbr@delta.com; c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\extensions\ffxtlbr@delta.com

FF - ExtSQL: !HIDDEN! 2011-03-02 20:56; {3112ca9c-de6d-4884-a869-9855de68056c}; c:\programdata\Google\Toolbar for Firefox\{3112ca9c-de6d-4884-a869-9855de68056c}

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

SafeBoot-WudfPf

SafeBoot-WudfRd

MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe

MSConfigStartUp-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe

MSConfigStartUp-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe

MSConfigStartUp-TunePat - c:\program files\TunePat\TunePat.exe

AddRemove-StumbleUponIEToolbar - c:\program files\StumbleUpon\uninstall.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-10-02 10:26

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...  

.

scanning hidden autostart entries ... 

.

scanning hidden files ...  

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

------------------------ Other Running Processes ------------------------

.

c:\progra~1\AVG\AVG2014\avgrsx.exe

c:\program files\AVG\AVG2014\avgcsrvx.exe

c:\windows\system32\Ati2evxx.exe

c:\windows\system32\Ati2evxx.exe

c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\AVG\AVG2014\avgidsagent.exe

c:\program files\AVG\AVG2014\avgwdsvc.exe

c:\program files\Seagate\Basics\Service\SyncServicesBasics.exe

c:\progra~1\BFScale\TOMCAT~1.EXE

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\BFScale\jre\bin\javaw.exe

c:\progra~1\GFI\GFIBAC~1\GFIHInst.exe

c:\progra~1\GFI\GFIBAC~1\GFIHSC~1.EXE

c:\program files\Kontiki\KService.exe

c:\program files\LeapFrog\LeapFrog Connect\CommandService.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Microsoft\BingBar\SeaPort.EXE

c:\program files\AVG\AVG2014\avgnsx.exe

c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe

c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

c:\program files\TP-LINK\TP-LINK Wireless Configuration Utility\WJATH\WpsSupplicant.exe

c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

c:\windows\System32\WUDFHost.exe

c:\program files\Windows Media Player\wmpnetwk.exe

c:\program files\Citrix\ICA Client\ssonsvr.exe

c:\program files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe

c:\windows\ehome\ehmsas.exe

c:\program files\Citrix\ICA Client\WFCRUN32.EXE

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2013-10-02  10:30:43 - machine was rebooted

ComboFix-quarantined-files.txt  2013-10-02 09:30

.

Pre-Run: 19,084,333,056 bytes free

Post-Run: 18,108,407,808 bytes free

.

- - End Of File - - 0ED092510EF6E30487A249C2C632C768

5C616939100B85E558DA92B899A0FC36
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  • Staff

Hello emandsi

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::File::c:\program files\bttb\btDx.dll 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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Share on other sites

Hi Gringo

 

No problems encountered computer seems to be running Ok, but haven't been on it a lot I must admit

 

Here is the script:

 

ComboFix 13-10-01.03 - Si & Em 02/10/2013  14:32:16.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.2046.1044 [GMT 1:00]
Running from: c:\users\Si & Em\Desktop\ComboFix.exe
Command switches used :: c:\users\Si & Em\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\program files\bttb\btDx.dll"
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Si & Em\AppData\Local\Google\Chrome\User Data\Default\Preferences
c:\windows\system32\AutoRun.inf
c:\windows\system32\winsusrm.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-02 to 2013-10-02  )))))))))))))))))))))))))))))))
.
.
2013-10-02 13:47 . 2013-10-02 13:47 -------- d-----w- c:\users\Si & Em\AppData\Local\temp
2013-10-02 13:47 . 2013-10-02 13:47 -------- d-----w- c:\users\Laptop\AppData\Local\temp
2013-10-02 13:47 . 2013-10-02 13:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-02 13:47 . 2013-10-02 13:47 -------- d-----w- c:\users\Citrix\AppData\Local\temp
2013-10-01 20:15 . 2013-10-01 20:15 -------- d-----w- c:\windows\ERUNT
2013-10-01 18:48 . 2013-10-01 19:20 -------- d-----w- C:\AdwCleaner
2013-10-01 09:05 . 2013-10-01 09:05 -------- d-----w- C:\FRST
2013-10-01 08:08 . 2013-09-15 23:50 7328304 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F992D24D-F230-469A-9FA6-21FA1E821819}\mpengine.dll
2013-09-27 22:56 . 2013-09-27 22:56 -------- d-----w- c:\users\Si & Em\AppData\Roaming\AVG2014
2013-09-27 22:49 . 2013-09-27 22:54 -------- d-----w- c:\programdata\AVG2014
2013-09-27 22:46 . 2013-09-28 12:57 -------- d-----w- c:\users\Si & Em\AppData\Local\Avg2014
2013-09-26 12:01 . 2013-09-30 18:45 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-09-23 19:02 . 2013-09-23 19:02 -------- d-----w- c:\users\Si & Em\AppData\Roaming\Reincubate
2013-09-22 10:10 . 2013-09-22 10:11 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-09-16 11:30 . 2013-09-16 11:30 4806016 ----a-w- c:\program files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-09-16 11:30 . 2013-09-16 11:30 4806016 ----a-w- c:\program files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-09-12 13:39 . 2013-09-12 13:40 -------- d-----w- c:\program files\Common Files\Adobe
2013-09-11 09:00 . 2013-07-16 04:35 615936 ----a-w- c:\windows\system32\themeui.dll
2013-09-11 09:00 . 2013-08-08 01:45 2049536 ----a-w- c:\windows\system32\win32k.sys
2013-09-10 21:11 . 2013-09-10 21:11 22840 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 08:19 . 2013-08-02 04:09 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-09-08 21:12 . 2013-09-08 21:12 27448 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-09-05 14:04 . 2013-09-05 14:04 209272 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-09-05 14:04 . 2013-09-05 14:04 209272 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-22 09:27 . 2012-11-25 09:10 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-22 09:27 . 2011-05-20 08:36 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-02 09:39 . 2013-09-02 09:39 176952 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-09-02 09:28 . 2013-09-02 09:28 145720 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-09-02 09:28 . 2013-09-02 09:28 209208 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-09-02 09:28 . 2013-09-02 09:28 223032 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-08-20 21:54 . 2013-08-20 21:54 102200 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2013-08-07 03:22 . 2009-10-02 19:01 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-01 15:08 . 2013-08-01 15:08 193848 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-08-01 15:06 . 2013-08-01 15:06 120120 ----a-w- c:\windows\system32\drivers\avgdiskx.sys
2013-07-17 19:41 . 2013-08-15 07:23 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47 . 2013-08-15 07:23 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10 . 2013-08-15 07:22 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55 . 2013-08-15 07:22 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-08 04:55 . 2013-08-15 07:22 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:20 . 2013-08-15 07:22 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-07-08 04:16 . 2013-08-15 07:22 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-08 04:16 . 2013-08-15 07:22 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-08 04:16 . 2013-08-15 07:22 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-07-05 04:53 . 2013-08-15 07:23 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-04-25 01:58 . 2011-04-25 01:58 124864 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2011-04-25 02:48 . 2011-04-25 02:48 13760 ----a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2011-04-25 02:00 . 2011-04-25 02:00 71104 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2011-04-25 01:59 . 2011-04-25 01:59 92096 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2011-04-25 01:58 . 2011-04-25 01:58 22976 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2011-04-25 01:57 . 2011-04-25 01:57 255936 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2011-04-25 01:58 . 2011-04-25 01:58 32192 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2011-04-25 01:58 . 2011-04-25 01:58 40896 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2011-04-25 01:51 . 2011-04-25 01:51 898480 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2011-04-25 02:00 . 2011-04-25 02:00 24512 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
2011-11-05 06:53 . 2011-11-08 17:18 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{547a1750-cfe6-4117-8be5-5a88d3fced51}]
2013-06-13 19:06 91712 ----a-w- c:\program files\bttb\btDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{547a1750-cfe6-4117-8be5-5a88d3fced51}"= "c:\program files\bttb\btDx.dll" [2013-06-13 91712]
.
[HKEY_CLASSES_ROOT\clsid\{547a1750-cfe6-4117-8be5-5a88d3fced51}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-18 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-09-15 4851760]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-09-17 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2011-04-25 305088]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-21 59720]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
TP-LINK Wireless Configuration Utility.lnk - c:\program files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe -nogui [2013-8-14 788992]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Logitech SetPoint.lnk
backup=c:\windows\pss\Logitech SetPoint.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Online plug-in.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Online plug-in.lnk
backup=c:\windows\pss\Online plug-in.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Si & Em^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BFScale.lnk]
path=c:\users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BFScale.lnk
backup=c:\windows\pss\BFScale.lnk.Startup
backupExtension=.Startup
.
[HKLM\~\startupfolder\C:^Users^Si & Em^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^PMB Media Check Tool.lnk]
path=c:\users\Si & Em\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PMB Media Check Tool.lnk
backup=c:\windows\pss\PMB Media Check Tool.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-05-11 10:37 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ApplePhotoStreams]
2013-04-05 11:58 59720 ----a-w- c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2013-04-21 20:43 59720 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\basicsmssmenu]
2007-10-09 16:21 169328 ----a-w- c:\program files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GFI Backup 2009 - Home Edition]
2011-01-22 20:50 2195824 ----a-w- c:\progra~1\GFI\GFIBAC~1\GFIAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-03-11 20:34 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iCloudServices]
2013-04-05 11:59 59720 ----a-w- c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2006-10-03 11:35 221184 ------w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2006-10-03 11:37 81920 ------w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-09-17 22:45 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\kdx]
2008-02-27 17:56 1032376 ----a-w- c:\program files\Kontiki\KHost.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Kernel and Hardware Abstraction Layer]
2008-02-29 03:12 76304 ----a-w- c:\windows\KHALMNPR.Exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Vid]
2009-07-16 15:35 5458704 ----a-w- c:\program files\Logitech\Logitech Vid\Vid.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 13:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2011-11-12 12:04 268640 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2012-03-08 18:50 4280184 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 03:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Shockwave Updater]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-11-22 14:56 303104 ----a-w- c:\windows\sttray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2012-07-13 12:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-03-12 06:32 253816 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2013-09-26 11:39 5703920 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-01-18 17:17 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-19 07:33 202240 ------w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2012-07-11 116608]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ   hpqcxs08
WindowsMobile REG_MULTI_SZ   wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ   WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
getPlusHelper REG_MULTI_SZ   getPlusHelper
nosGetPlusHelper REG_MULTI_SZ   nosGetPlusHelper
HPService REG_MULTI_SZ   HPSLPSVC
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-24 18:24 1177552 ----a-w- c:\program files\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-25 09:27]
.
2013-10-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-10 12:59]
.
2013-10-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-10 12:59]
.
2013-01-23 c:\windows\Tasks\ROC_REG_JAN_DELETE.job
- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-20 16:07]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49417;https=127.0.0.1:49417
IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage
IE: {{3015DB92-158E-4b77-9020-85C8E311FBB5} - c:\progra~1\CASINO~1\Casino.exe
Trusted Zone: harvesthousing.org.uk\my
Trusted Zone: onlinedesktop.co.uk\crypto
Trusted Zone: onlinedesktop.co.uk\login
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\
FF - prefs.js: browser.search.selectedEngine - BT Search
FF - ExtSQL: 2013-08-30 13:14; mcciwbch@motive.com; c:\program files\Mozilla Firefox\extensions\mcciwbch@motive.com.xpi
FF - ExtSQL: 2013-08-30 13:15; {37cda6af-7527-4915-aa93-20f883f18116}; c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\extensions\{37cda6af-7527-4915-aa93-20f883f18116}
FF - ExtSQL: 2013-09-23 15:05; ffxtlbr@delta.com; c:\users\Si & Em\AppData\Roaming\Mozilla\Firefox\Profiles\a57b3354.default\extensions\ffxtlbr@delta.com
FF - ExtSQL: !HIDDEN! 2011-03-02 20:56; {3112ca9c-de6d-4884-a869-9855de68056c}; c:\programdata\Google\Toolbar for Firefox\{3112ca9c-de6d-4884-a869-9855de68056c}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-02 14:47
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2013-10-02  14:49:46
ComboFix-quarantined-files.txt  2013-10-02 13:49
ComboFix2.txt  2013-10-02 09:30
.
Pre-Run: 17,809,485,824 bytes free
Post-Run: 17,994,690,560 bytes free
.
- - End Of File - - 87E3C58E28BFE0F6B98033CC7E3488CB
5C616939100B85E558DA92B899A0FC36
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  • Staff

Hello emandsi

we will run this now, it will help remove some files from the computer.

Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
DeleteFile:"c:\program files\bttb\btDx.dll"
  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\
Gringo
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  • Staff

Hello emandsi

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo

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32 Bit HP CIO Components Installer

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.04)

Adobe Shockwave Player

Amazon MP3 Downloader 1.0.17

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AudibleManager

Auslogics Duplicate File Finder

AVG 2014

BBC iPlayer Download Manager

BFScale

Bing Bar

Bonjour

Broadcom 440x 10/100 Integrated Controller

BT Desktop Help

BT Toolbar

BufferChm

c5200_Help

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon Internet Library for ZoomBrowser EX

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon Utilities CameraWindow

Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX

Canon Utilities Digital Photo Professional 3.6

Canon Utilities EOS Utility

Canon Utilities MyCamera

Canon Utilities Original Data Security Tools

Canon Utilities PhotoStitch

Canon Utilities Picture Style Editor

Canon Utilities RemoteCapture Task for ZoomBrowser EX

Canon Utilities WFT-E1/E2/E3/E4 Utility

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

CCleaner

CDDRV_Installer

Citrix online plug-in

Citrix online plug-in (DV)

Citrix online plug-in (HDX)

Citrix online plug-in (PNA)

Citrix online plug-in (SSON)

Citrix online plug-in (USB)

Citrix online plug-in (Web)

Compatibility Pack for the 2007 Office system

D3DX10

Dell Resource CD

Drive Manager

Employment Law Organiser

Fax

FormatFactory 2.00

Free M4a to MP3 Converter 6.1

getPlus®

GFI Backup 2009 - Home Edition

Gigaset QuickSync

Google Chrome

Google Earth

Google Toolbar for Firefox

Google Toolbar for Internet Explorer

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Photosmart All-In-One Driver Software 10.0 Rel .2

HP Product Detection

HP Update

HPProductAssistant

HPSSupply

iCloud

iPhone Backup Extractor

iPhone Configuration Utility

iTunes

Java 7 Update 25

Java Auto Updater

Junk Mail filter update

KhalInstallWrapper

LeapFrog Connect

LeapFrog Tag Plugin

Logitech QuickCam Driver Package

Logitech SetPoint

Logitech Vid

Logitech Webcam Software

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office Live Add-in 1.5

Microsoft Office Live Meeting 2007

Microsoft Office XP Media Content

Microsoft Office XP Professional

Microsoft Publisher 2002

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

Microsoft Works

Mozilla Firefox 8.0 (x86 en-US)

MSVCRT

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB941833)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

My IPs

NetDeviceManager

NVIDIA Drivers

OGA Notifier 2.0.0048.0

PS_AIO_02_Software

PS_AIO_02_Software_min

QuickTime

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler

Roxio Update Manager

Runtime

Runtime 8.0 Libraries

Safari

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Segoe UI

SigmaTel Audio

Skype Click to Call

Skype™ 5.10

Sonic Activation Module

Sony USB Driver

Spelling Dictionaries Support For Adobe Reader 9

SUPERAntiSpyware

TL-WN822N/TL-WN821N Driver

Toolbox

TP-LINK Wireless Configuration Utility

Transfer MyPC

UnloadSupport

Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)

Visual Studio 2012 x86 Redistributables

WebEx

WebReg

Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinZip
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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Java 7 Update 25

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Malwarebytes looks clear! hijack this to follow

 

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.10.03.02

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Si & Em :: OFFICE [administrator]

 

03/10/2013 09:31:22

mbam-log-2013-10-03 (09-31-22).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 266906

Time elapsed: 12 minute(s), 19 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)
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Logfile of Hijack this below - computer seems to be running OK at the moment

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:08:34, on 03/10/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16506)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
C:\Windows\System32\mobsync.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Si & Em\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bt.com/broadbandsetup
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:49417;https=127.0.0.1:49417
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - (no file)
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll (file missing)
O2 - BHO: BT Toolbar - {547a1750-cfe6-4117-8be5-5a88d3fced51} - C:\Program Files\bttb\btDx.dll (file missing)
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - (no file)
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll (file missing)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: BT Toolbar - {547a1750-cfe6-4117-8be5-5a88d3fced51} - C:\Program Files\bttb\btDx.dll (file missing)
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: TP-LINK Wireless Configuration Utility.lnk = C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Casino-on-Net  - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\PROGRA~1\CASINO~1\Casino.exe (file missing)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - (no file)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
O23 - Service: BFScale - Acresso - C:\PROGRA~1\BFScale\TOMCAT~1.EXE
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GFI Backup 2009 - Home Edition Attendant Service (GFIBckHAtt) - GFI Software Ltd. - C:\PROGRA~1\GFI\GFIBAC~1\GFIHInst.exe
O23 - Service: GFI Backup 2009 - Home Edition Scheduler Service (GFIBckHSched) - GFI Software Ltd. - C:\PROGRA~1\GFI\GFIBAC~1\GFIHSC~1.EXE
O23 - Service: Google Update Service (gupdate1c9d16f40794221) (gupdate1c9d16f40794221) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: JumpStart Wi-Fi Protected Setup (jswpsapi) - Wireless - C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\WPS\jswpsapi.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: StumbleUponUpdateService - Unknown owner - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe (file missing)
O23 - Service: WpsSupplicant - Unknown owner - C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\WJATH\WpsSupplicant.exe
 
--
End of file - 12066 bytes
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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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Hi Gringo, a couple of threats picked up by Eset:

 

C:\Users\Si & Em\Downloads\cbsidlm-tr1_14-ZSoft_Uninstaller-ORG-10409090 (1).exe Win32/DownloadAdmin.G application
C:\Users\Si & Em\Downloads\cbsidlm-tr1_14-ZSoft_Uninstaller-ORG-10409090.exe Win32/DownloadAdmin.G application
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  • Staff

Hello emandsi

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.

    @echo offdel /f /s /q "C:\Users\Si & Em\Downloads\cbsidlm-tr1_14-ZSoft_Uninstaller-ORG-10409090 (1).exe"del /f /s /q "C:\Users\Si & Em\Downloads\cbsidlm-tr1_14-ZSoft_Uninstaller-ORG-10409090.exe"del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"

    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista

  • Double click on delfile.bat to execute it.

    A black CMD window will flash, then disappear...this is normal.

  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Thanks for all your help on this Gringo and the tips about security programs to use.

 

Just a query, I still have hijackThis, Blitzblank and Adwcleaner after using  OTcleanit, shall I use Revo uninstaller to remove these?

 

Also, without doing anything alse on my PC whilst we have been doing this over the last couple of days, I appear to have lost a good 3-4 GB of space, is that something that is related to the tools and is there anything I can clear down as I am a bit short on storage?

 

Thanks

 

Emandsi

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