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Lost Confirmation Info on Pro


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Hello and welcome, hartseld: :)

If the old HDD is toast, then you won't be able to recover the license ID & key from the Windows registry.
So............

The ID & key would have been in the email from Cleverbridge.
https://store.malwar...2/?scope=cuseco

If you didn't print out that email or write down the info somewhere or you have lost that email, then you may obtain assistance with this directly from Cleverbridge:
email: cs@cleverbridge.com

Phone: +1-866-522-6855
Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)
Also, their contact info can be found here.
When you get the email, please print it out & keep it somewhere handy, JIC.
 
Additional information here:
How do I obtain my license key?

If you purchased MBAM in a box, then the license ID and key will be in there, instead.

 

Let us know if this resolves your issue,

 

daledoc1

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