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Lost Confirmation Info on Pro

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Hello and welcome, hartseld: :)

If the old HDD is toast, then you won't be able to recover the license ID & key from the Windows registry.

The ID & key would have been in the email from Cleverbridge.

If you didn't print out that email or write down the info somewhere or you have lost that email, then you may obtain assistance with this directly from Cleverbridge:
email: cs@cleverbridge.com

Phone: +1-866-522-6855
Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)
Also, their contact info can be found here.
When you get the email, please print it out & keep it somewhere handy, JIC.
Additional information here:
How do I obtain my license key?

If you purchased MBAM in a box, then the license ID and key will be in there, instead.


Let us know if this resolves your issue,



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