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MBAM PRO not updating automatically


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I recently purchased MBAM PRO which states :

Scheduled updates to keep protection up-to-date automatically. (PRO version only)

I have my settings set to notify me if my existing update is over 2 days old. Now I am receiving notifications that my updates are 2 days old and to click on the MBAM icon in the system tray to update it. Why are my updates not automatically updating ?

Before when I used the free MBAM I manually updated the MBAM several times a day.

How can the PRO version be protecting me if its not automatically updating MBAM's definition (or whatever MBAM calls it) files at the very least daily?

Please advise.

Thanks,

Rich

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Hi, AZGUY: :)

 

Please do follow AdvancedSetup's advice to post back with the requested logs.

I am just another home user, like yourself.

 

The scheduled tasks (updates and scans) will happen silently & automatically from the system account, once they are scheduled.

But they do have to be scheduled.

You mention your "reminder" settings, but I didn't see mention of what your update schedule settings are.

 

So, please pardon my asking what I suspect is a VERY stupid question:  Did you actually SCHEDULE your updates (and scans) in MBAM PRO? :)

If not, here are the video tutorials showing how to do so:

How to Schedule an Update

How to Schedule a Scan

 

NOTE: Scheduled UPDATES occur randomly in a 30-minute window that starts 15 minutes before and ends 15 minutes after the scheduled time.  Scheduled scans occur at the exact time they are scheduled.

 

Anyway, I hope you and AdvancedSetup will both please excuse my popping in on your thread.

 

Cheers,

 

daledoc1

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Hi Ron,

I just ran the scans now as you requested. Please let me know if you need anything else that would help you help me. Thanks again.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16506
Run by Richard at 23:59:41 on 2013-09-26
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6088.3548 [GMT -7:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Zentimo\ZentimoService.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler64.exe
C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
C:\Program Files (x86)\Lenovo\Energy Management\utility.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\SysWOW64\WinFLTrayH.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\Schwab\StreetSmart Edge\QuickLaunch.exe
C:\Users\Richard\AppData\Local\NDS\PCShow\PCShowServerPMWrapper.exe
C:\Users\Richard\AppData\Local\NDS\PCShow\NDSPCShowServer.exe
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe
C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe
C:\windows\SysWow64\WinFLServiceH.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\wbem\unsecapp.exe
C:\windows\splwow64.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\vds.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Richard\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.








mWinlogon: Userinit = userinit.exe,
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [Google Update] "C:\Users\Richard\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
uRun: [WinFLTrayH] C:\windows\SysWow64\WinFLTrayH.exe
uRun: [QuickLaunch] C:\Program Files (x86)\Schwab\StreetSmart Edge\QuickLaunch.exe
uRun: [PCShowServer] C:\Users\Richard\AppData\Local\NDS\PCShow\PCShowServerPMWrapper.exe
uRun: [screenpresso] "C:\Users\Richard\AppData\Local\Learnpulse\Screenpresso\Screenpresso.exe" -startup
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [updateP2GShortCut] "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
mRun: [YouCam Mirage] "C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe"
mRun: [YouCam Tray] "C:\Program Files (x86)\Lenovo\YouCam\YouCam.exe" /s
mRun: [updatePRCShortCut] "C:\Program Files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Lenovo\OneKey App\OneKey Recovery" UpdateWithCreateOnce "Software\Lenovo\OneKey App\OneKey Recovery"
mRun: [KeePass 2 PreLoad] "C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe" --preload
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [iJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [EaseUs Watch] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe"
mRun: [EaseUs Tray] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Richard\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\wkcalrem.LNK - C:\Program Files (x86)\Microsoft Works\WkCalRem.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files\CrashPlan\CrashPlanTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: Send image to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm

TCP: NameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{4D861309-407A-46F0-8E28-D61AD67AEB21} : DHCPNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [Lenovo EE Boot Optimizer] C:\Program Files (x86)\Lenovo\Boot Optimizer\PopWnd.exe
x64-Run: [Energy Management] C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
x64-Run: [EnergyUtility] C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe
x64-Run: [Logitech Download Assistant] C:\windows\System32\rundll32.exe C:\windows\System32\LogiLDA.dll,LogiFetch
x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [CDAServer] C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\i67rt51a.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Richard\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Users\Richard\AppData\Local\NDS\PCShow\npPlayerPlugin.dll
FF - plugin: C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\i67rt51a.default\extensions\coralietab@mozdev.org\plugins\npCoralIETab.dll
FF - plugin: C:\Users\Richard\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Users\Richard\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Richard\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Richard\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll
FF - plugin: C:\windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\windows\System32\drivers\aswRvrt.sys [2013-3-2 65336]
R0 aswVmm;aswVmm;C:\windows\System32\drivers\aswVmm.sys [2013-3-2 204880]
R0 EUBAKUP;EUBAKUP;C:\windows\System32\drivers\eubakup.sys [2011-12-31 59976]
R0 EUBKMON;EUBKMON;C:\windows\System32\drivers\EUBKMON.sys [2011-12-31 48200]
R0 fbfmon;fbfmon;C:\windows\System32\drivers\fbfmon.sys [2011-10-27 57952]
R0 LHDmgr;LHDmgr;C:\windows\System32\drivers\LhdX64.sys [2012-7-10 39008]
R0 SmartDefragDriver;SmartDefragDriver;C:\windows\System32\drivers\SmartDefragDriver.sys [2013-9-20 17720]
R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2012-1-24 1030952]
R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2012-1-24 378944]
R1 BPntDrv;BPntDrv;C:\windows\System32\drivers\BPntDrv.sys [2011-10-27 13408]
R1 EUDSKACS;EUDSKACS;C:\windows\System32\drivers\eudskacs.sys [2011-12-31 18504]
R1 EUFDDISK;EUFDDISK;C:\windows\System32\drivers\EuFdDisk.sys [2011-12-31 189000]
R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2012-1-24 33400]
R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2012-1-24 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-9-4 46808]
R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files\CrashPlan\CrashPlanService.exe [2012-10-31 222720]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 EaseUS Agent;EaseUS Agent Service;C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe [2013-6-9 68168]
R2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2011-5-6 1085440]
R2 FLServiceH;FLServiceH;C:\Windows\SysWOW64\WinFLServiceH.exe [2013-5-7 90832]
R2 Guard Agent;Guard Agent Service;C:\Program Files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe [2013-6-9 23624]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-27 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-9-7 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-9-7 701512]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;C:\Program Files\Macrium\Reflect\ReflectService.exe [2013-6-28 409720]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-10-13 994360]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2011-10-13 399416]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 SSPORT;SSPORT;C:\windows\System32\drivers\SSPORT.SYS [2011-3-13 11576]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-10-27 2656280]
R2 ZentimoService;Zentimo Assistant;C:\Program Files (x86)\Zentimo\ZentimoService.exe [2012-1-10 1160536]
R3 ACPIVPC;Lenovo Virtual Power Controller Driver;C:\windows\System32\drivers\AcpiVpc.sys [2010-10-25 29792]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2011-1-28 31088]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-10-27 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-10-27 76912]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-9-7 25928]
R3 PSI;PSI;C:\windows\System32\drivers\psi_mf.sys [2010-9-1 17976]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BTWAMPFL;BTWAMPFL;C:\windows\System32\drivers\btwampfl.sys [2011-10-27 349224]
S3 btwl2cap;Bluetooth L2CAP Service;C:\windows\System32\drivers\btwl2cap.sys [2011-10-27 39464]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2011-10-27 299520]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-12-10 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S3 wsvd;wsvd;C:\windows\System32\drivers\wsvd.sys [2009-7-21 121840]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-09-26 23:24:27    --------    d-----w-    C:\Program Files\iPod
2013-09-26 23:24:26    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-09-26 23:24:26    --------    d-----w-    C:\Program Files\iTunes
2013-09-26 23:24:26    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-09-25 00:56:43    --------    d-----w-    C:\AdwCleaner
2013-09-23 04:53:31    --------    d-----w-    C:\Program Files\Synaptics
2013-09-20 17:49:13    32600    ----a-w-    C:\windows\System32\SmartDefragBootTime.exe
2013-09-20 17:48:43    17720    ----a-w-    C:\windows\System32\drivers\SmartDefragDriver.sys
2013-09-20 00:36:03    3723656    ----a-w-    C:\windows\SysWow64\FlashPlayerInstaller.exe
2013-09-15 04:57:29    155584    ----a-w-    C:\windows\System32\drivers\ataport.sys
2013-09-15 00:49:26    --------    d-----w-    C:\Users\Richard\AppData\Roaming\Samsung
2013-09-15 00:49:17    --------    d-----w-    C:\Program Files\Common Files\Common Desktop Agent
2013-09-15 00:49:17    --------    d-----w-    C:\Program Files (x86)\Common Files\Common Desktop Agent
2013-09-15 00:49:08    --------    d-----w-    C:\Program Files (x86)\SamsungPrinterLiveUpdateInstaller
2013-09-15 00:49:07    --------    d-----w-    C:\Program Files (x86)\SamsungPrinterLiveUpdate
2013-09-15 00:46:58    1724416    ------w-    C:\windows\gdiplus.dll
2013-09-12 20:10:31    --------    d-sh--w-    C:\windows\SysWow64\AI_RecycleBin
2013-09-12 20:10:28    --------    d-----w-    C:\Program Files (x86)\Reason
2013-09-08 05:39:22    25928    ----a-w-    C:\windows\System32\drivers\mbam.sys
2013-09-08 05:39:22    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-09-06 07:19:17    1571160    ------w-    C:\windows\TotalUninstaller.exe
2013-09-06 07:19:16    219136    ----a-w-    C:\windows\System32\SBuySupplies.exe
2013-09-06 07:19:15    --------    d-----w-    C:\Program Files (x86)\Samsung
2013-09-05 14:04:02    209272    ----a-w-    C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2013-09-20 00:36:22    692616    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-09-20 00:36:21    71048    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-30 07:48:10    72016    ----a-w-    C:\windows\System32\drivers\aswRdr2.sys
2013-08-30 07:48:10    65336    ----a-w-    C:\windows\System32\drivers\aswRvrt.sys
2013-08-30 07:48:10    204880    ----a-w-    C:\windows\System32\drivers\aswVmm.sys
2013-08-30 07:48:10    1030952    ----a-w-    C:\windows\System32\drivers\aswSnx.sys
2013-08-30 07:48:09    80816    ----a-w-    C:\windows\System32\drivers\aswMonFlt.sys
2013-08-30 07:47:40    41664    ----a-w-    C:\windows\avastSS.scr
2013-08-08 01:20:43    3155456    ----a-w-    C:\windows\System32\win32k.sys
2013-08-02 02:23:53    5550528    ----a-w-    C:\windows\System32\ntoskrnl.exe
2013-08-02 02:15:44    1732032    ----a-w-    C:\windows\System32\ntdll.dll
2013-08-02 02:15:03    362496    ----a-w-    C:\windows\System32\wow64win.dll
2013-08-02 02:15:03    243712    ----a-w-    C:\windows\System32\wow64.dll
2013-08-02 02:15:03    13312    ----a-w-    C:\windows\System32\wow64cpu.dll
2013-08-02 02:14:57    215040    ----a-w-    C:\windows\System32\winsrv.dll
2013-08-02 02:14:11    16384    ----a-w-    C:\windows\System32\ntvdm64.dll
2013-08-02 02:13:34    424448    ----a-w-    C:\windows\System32\KernelBase.dll
2013-08-02 01:59:30    3968960    ----a-w-    C:\windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30    3913664    ----a-w-    C:\windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23    1292192    ----a-w-    C:\windows\SysWow64\ntdll.dll
2013-08-02 01:50:42    5120    ----a-w-    C:\windows\SysWow64\wow32.dll
2013-08-02 01:50:42    274944    ----a-w-    C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17    338432    ----a-w-    C:\windows\System32\conhost.exe
2013-08-02 00:59:09    112640    ----a-w-    C:\windows\System32\smss.exe
2013-08-02 00:45:37    25600    ----a-w-    C:\windows\SysWow64\setup16.exe
2013-08-02 00:45:36    14336    ----a-w-    C:\windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35    7680    ----a-w-    C:\windows\SysWow64\instnm.exe
2013-08-02 00:45:34    2048    ----a-w-    C:\windows\SysWow64\user.exe
2013-08-02 00:43:05    6144    ---ha-w-    C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05    4608    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05    3584    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05    3072    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 15:30:33    76408    ----a-w-    C:\windows\System32\drivers\psmounterex.sys
2013-07-31 13:29:19    2312704    ----a-w-    C:\windows\System32\jscript9.dll
2013-07-31 13:19:03    1392128    ----a-w-    C:\windows\System32\wininet.dll
2013-07-31 13:18:24    1494528    ----a-w-    C:\windows\System32\inetcpl.cpl
2013-07-31 13:14:29    173056    ----a-w-    C:\windows\System32\ieUnatt.exe
2013-07-31 13:13:07    599040    ----a-w-    C:\windows\System32\vbscript.dll
2013-07-31 13:08:44    2382848    ----a-w-    C:\windows\System32\mshtml.tlb
2013-07-31 10:00:20    1800704    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-07-31 09:52:44    1129472    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-07-31 09:52:34    1427968    ----a-w-    C:\windows\SysWow64\inetcpl.cpl
2013-07-31 09:48:43    142848    ----a-w-    C:\windows\SysWow64\ieUnatt.exe
2013-07-31 09:48:09    420864    ----a-w-    C:\windows\SysWow64\vbscript.dll
2013-07-31 09:45:42    2382848    ----a-w-    C:\windows\SysWow64\mshtml.tlb
2013-07-25 09:25:54    1888768    ----a-w-    C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27    1620992    ----a-w-    C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42    2048    ----a-w-    C:\windows\System32\tzres.dll
2013-07-19 01:41:01    2048    ----a-w-    C:\windows\SysWow64\tzres.dll
2013-07-09 05:52:52    224256    ----a-w-    C:\windows\System32\wintrust.dll
2013-07-09 05:51:16    1217024    ----a-w-    C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20    184320    ----a-w-    C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:20    1472512    ----a-w-    C:\windows\System32\crypt32.dll
2013-07-09 05:46:20    139776    ----a-w-    C:\windows\System32\cryptnet.dll
2013-07-09 04:52:33    663552    ----a-w-    C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10    175104    ----a-w-    C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31    140288    ----a-w-    C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31    1166848    ----a-w-    C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31    103936    ----a-w-    C:\windows\SysWow64\cryptnet.dll
2013-07-06 06:03:53    1910208    ----a-w-    C:\windows\System32\drivers\tcpip.sys
.
============= FINISH:  0:00:16.41 ===============
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. ITS FOR RON !!!
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/10/2011 12:32:50 PM
System Uptime: 9/26/2013 11:38:15 PM (1 hours ago)
.
Motherboard: LENOVO |  | Base Board Product Name
Processor: Intel® Core i5-2430M CPU @ 2.40GHz | CPU1 | 2401/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 655 GiB total, 542.906 GiB free.
D: is FIXED (NTFS) - 29 GiB total, 26.965 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&1CD4B4AA&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&1CD4B4AA&0&01
Service: vwifimp
.
==== System Restore Points ===================
.
RP191: 9/7/2013 10:27:46 PM - Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 1.75.0.1300
RP192: 9/7/2013 10:29:04 PM - Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 1.75.0.1300
RP193: 9/12/2013 1:10:08 PM - Installed Should I Remove It
RP194: 9/14/2013 5:11:46 PM - Revo Uninstaller's restore point - Samsung ML-2950 Series
RP195: 9/14/2013 5:13:34 PM - Revo Uninstaller's restore point - Samsung ML-2950 Series
RP196: 9/14/2013 9:57:31 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.04)
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Client Installation Program
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Auslogics Duplicate File Finder
avast! Free Antivirus
Bonjour
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon MG5300 series MP Drivers
Canon MG5300 series On-screen Manual
Canon MG5300 series User Registration
Canon MP Navigator EX 5.0
Canon MP560 series MP Drivers
Canon My Printer
Canon Solution Menu EX
CCleaner
Cisco WebEx Meetings
Common Desktop Agent
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Cox TV Connect
CrashPlan
D3DX10
EaseUS Todo Backup Free 6.0
Energy Management
FlipShare
Folder Lock
Google Chrome
Google Drive
Google Earth
Google Talk Plugin
HiJackThis
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Internet TV for Windows Media Center
iSEEK AnswerWorks English Runtime
iTunes
Junk Mail filter update
KeePass Password Safe 1.22
KeePass Password Safe 2.17
Lenovo Bluetooth with Enhanced Data Rate Software
Lenovo EasyCamera
Lenovo EE Boot Optimizer
Lenovo Games Console
Lenovo OneKey Recovery
Lenovo YouCam
LibreOffice 3.6
LibreOffice 3.6 Help Pack (English)
Macrium Reflect Free Edition
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MozBackup 1.5.1
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
NirSoft Wireless Network Watcher
PDF reDirect (remove only)
Picasa 3
Power2Go
Quicken 2010
Quicken 2013
QuickTime
Realtek USB 2.0 Reader Driver
Recuva
Revo Uninstaller 1.95
Samsung Easy Printer Manager
Samsung ML-2950 Series
Samsung Printer Live Update
Screenpresso
Secunia PSI (2.0.0.4003)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Should I Remove It
Smart Defrag 2
Speccy
SRWare Iron 16.0.950.0
StreetSmart Edge®
Synaptics Pointing Device Driver
TaxACT 2011 - 1040 Edition
TaxACT 2011 Arizona
TaxACT 2012 - 1040 Edition
TaxACT 2012 Arizona
The Weather Channel App
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
UserGuide
VeriFace
Windows Automated Installation Kit
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Flash
Zentimo PRO 1.5
.
==== Event Viewer Messages From Past Week ========
.
9/26/2013 9:59:00 PM, Error: Service Control Manager [7031]  - The Superfetch service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/26/2013 4:22:30 PM, Error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/26/2013 11:40:42 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/26/2013 11:40:00 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
9/26/2013 11:40:00 PM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
9/25/2013 5:41:02 PM, Error: Service Control Manager [7031]  - The Superfetch service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/24/2013 4:04:10 PM, Error: Tcpip [4199]  - The system detected an address conflict for IP address 192.168.1.101 with the system having network hardware address 64-31-50-91-71-9C. Network operations on this system may be disrupted as a result.
9/24/2013 10:09:00 PM, Error: Tcpip [4199]  - The system detected an address conflict for IP address 192.168.1.102 with the system having network hardware address D0-DF-9A-7F-77-B3. Network operations on this system may be disrupted as a result.
.
==== End Of File ===========================
 

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Hi, AZGUY: :)

 

Please do follow AdvancedSetup's advice to post back with the requested logs.

I am just another home user, like yourself.

 

The scheduled tasks (updates and scans) will happen silently & automatically from the system account, once they are scheduled.

But they do have to be scheduled.

You mention your "reminder" settings, but I didn't see mention of what your update schedule settings are.

 

So, please pardon my asking what I suspect is a VERY stupid question:  Did you actually SCHEDULE your updates (and scans) in MBAM PRO? :)

If not, here are the video tutorials showing how to do so:

How to Schedule an Update

How to Schedule a Scan

 

NOTE: Scheduled UPDATES occur randomly in a 30-minute window that starts 15 minutes before and ends 15 minutes after the scheduled time.  Scheduled scans occur at the exact time they are scheduled.

 

Anyway, I hope you and AdvancedSetup will both please excuse my popping in on your thread.

 

Cheers,

 

daledoc1

Thanks daledoc.>>  no question to me is ever a stupid question .. because I'm always learning :wacko: Yes, I did already setup the MBAM PRO scheduler, but thanks to you I reset the update scheduler from "daily to hourly" so you did help me. Thanks

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OK, thanks for that. :)

Yes, the MBAM database is updated 10 or more times a day.

So it's a good idea to schedule updates every 1-4 hours or so, to stay abreast of 0day and 0hour threats.

 

 

BTW, did you see the instructions in your earlier post about running mbam-check?

That's the tool (with the DDS that you already ran) that will be most helpful in determining why the scheduled tasks aren't happening.

 

 

Please create an mbam-check log:
 

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post

 

Then, please wait for AdvancedSetup to advise you on how to resolve your issue.

 

Thanks for your patience!

 

daledoc1

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OK, thanks for that. :)

Yes, the MBAM database is updated 10 or more times a day.

So it's a good idea to schedule updates every 1-4 hours or so, to stay abreast of 0day and 0hour threats.

 

 

BTW, did you see the instructions in your earlier post about running mbam-check?

That's the tool (with the DDS that you already ran) that will be most helpful in determining why the scheduled tasks aren't happening.

 

 

Then, please wait for AdvancedSetup to advise you on how to resolve your issue.

 

Thanks for your patience!

 

daledoc1

 

Hi doc,

 

Here is the log as an attachment (I hope) Thanks again for you and AdvanceSetup help on this.

CheckResults.txt

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  • Root Admin

The Event Logs show that something is going on with SuperFetch which could potentially be causing an issue - not enough information to know for sure.

These items in the Registry should not be bothering our program but I would highly recommend removing them.
If possible all programs should be run without any compatibility settings and only used if they just will not run without the setting.


Compatibility Flag Settings (Any MBAM file listings should be removed):
=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Users\Richard\Downloads\IN8STW16WW5.exe
C:\Program Files (x86)\InstallShield Installation Information\{D0956C11-0F60-43FE-99AD-524E833471BB}\setup.exe


HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files (x86)\Schwab\StreetSmart Edge\UpdateX.exe
C:\Program Files (x86)\Zentimo\Zentimo.exe
C:\Program Files (x86)\Schwab\StreetSmart Edge\SSEdge.exe


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files (x86)\Zentimo\Zentimo.exe




Please also try the following and let us know if that resolves the issue or not.

MBAM Clean Removal Process


Thanks

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The Event Logs show that something is going on with SuperFetch which could potentially be causing an issue - not enough information to know for sure.

These items in the Registry should not be bothering our program but I would highly recommend removing them.

If possible all programs should be run without any compatibility settings and only used if they just will not run without the setting.

Compatibility Flag Settings (Any MBAM file listings should be removed):

=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

C:\Users\Richard\Downloads\IN8STW16WW5.exe

C:\Program Files (x86)\InstallShield Installation Information\{D0956C11-0F60-43FE-99AD-524E833471BB}\setup.exe

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

C:\Program Files (x86)\Schwab\StreetSmart Edge\UpdateX.exe

C:\Program Files (x86)\Zentimo\Zentimo.exe

C:\Program Files (x86)\Schwab\StreetSmart Edge\SSEdge.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

C:\Program Files (x86)\Zentimo\Zentimo.exe

Please also try the following and let us know if that resolves the issue or not.

MBAM Clean Removal Process

Thanks

 

Hi Ron & doc,

 

Here is where I am  guys >> I went to the MBAM scheduler and changed the update settings from daily to hourly. That seems to have done the trick. I am now receiving MBAM updates several times a day as I would expect.  I am reluctant to remove the registry entries you noted, because the Schwab related entries may affect my brokerage account at Schwab.... I'm not sure?  Since my updates are now updating regularly, I would prefer to leave the registry entries alone. I am a firm believer of "if it ain't broke , don't fix it"  If you agree, please let me know. I appreciate all of your help and I learned a great deal about MBAM and the system internals, I Thank You.

 

Sincerely,

 

Rich

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