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Transferred from malware removal help forum - Freezes and multiple crashes


ralphyde
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Please refer to this topic on the Malware Removal Help forum where this was originally posted:

 

http://forums.malwarebytes.org/index.php?showtopic=133795

 

I thought my current instability was the result of changes made by viruses or malware, but Marius in that forum was unable to find any clues, and transferred me to this forum. where I hope to get some help.  Possibly it's a matter of messed up settings.

 

Currently, my computer (Gateway laptop running Vista 32) runs fine for awhile, but periodically, slows and freezes, sometimes crashing, or requiring a forced shutdown and restart in order to continue.

 

Sometimes it does a CHKDSK on restart, and the indexes for taskmgr.exe and wmplayer.exe are always involved, along with other files sometimes.  But CHKDSK always completes the repairs, and the computer functions normally for awhile.

 

Occasionally the message 'waiting for cache...' is seen prior to a freeze-up.  I have been unable to run a full scan with Malwarebytes Pro or MSE recently because the system will freeze up and crash before finishing.

 

Thanks for any help you can give me.  I am 76 years old.  Hope I wont try your patience too much.

 

Here is the output from DDS, which Marius had me run:

====================================================

 

Here is the output from DDS.txt:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16506  BrowserJavaVersion: 10.25.2
Run by Ralph at 11:12:43 on 2013-09-24
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2038.835 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
C:\Program Files\Malwarebytes Secure Backup\SAgent.Service.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Malwarebytes Secure Backup\mbsbscan.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\WUDFHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Windows\System32\alg.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Malwarebytes Secure Backup\SMessaging.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe
C:\Program Files\Garmin\Express Tray\ExpressTray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Windows\system32\RunDll32.exe
C:\Windows\system32\RunDll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicatorCom.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
 
 
 
 
 
 
 
 
 
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - <orphaned>
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - <orphaned>
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
uRun: [HP Photosmart 6520 series (NET)] "c:\program files\hp\hp photosmart 6520 series\bin\ScanToPCActivationApp.exe" -deviceID "CN2AI3526V05XP:NW" -scfn "HP Photosmart 6520 series (NET)" 
 
-AutoStart 1
uRun: [GarminExpressTrayApp] "c:\program files\garmin\express tray\ExpressTray.exe"
uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRunOnce: [Application Restart #5] c:\users\ralph\appdata\local\google\chrome\application\chrome.exe  --flag-switches-begin --enable-print-preview --flag-switches-end --restore-last-session -- 
 
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [sOSUAUI] "c:\program files\malwarebytes secure backup\sosuploadagent.exe" -showui
mRun: [sMessaging] c:\program files\malwarebytes secure backup\SMessaging.exe
StartupFolder: c:\users\ralph\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\windows\system32\RunDll32.exe
StartupFolder: c:\users\ralph\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~2.lnk - c:\windows\system32\RunDll32.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
 
 
 
 
 
 
 
TCP: NameServer = 192.168.0.1 64.91.3.46
TCP: Interfaces\{1C35532F-CC6F-407B-98E8-2291FE153E84} : DHCPNameServer = 192.168.0.1 64.91.3.46
TCP: Interfaces\{FD8151B4-12CB-4F39-AF97-76EE4D27BCC3} : DHCPNameServer = 192.168.0.1 209.206.179.157
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.76\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level -
 
-multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-6-18 211560]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-3 31576]
R1 MpKsl529f02b5;MpKsl529f02b5;c:\programdata\microsoft\microsoft antimalware\definition updates\{4f1b834e-4cab-4f09-9edf-11ceb45c916c}\MpKsl529f02b5.sys [2013-9-23 40392]
R1 MpKsla99b3035;MpKsla99b3035;c:\programdata\microsoft\microsoft antimalware\definition updates\{4f1b834e-4cab-4f09-9edf-11ceb45c916c}\MpKsla99b3035.sys [2013-9-24 40392]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-15 21504]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-8-22 220504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-2-17 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-2-17 701512]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-8-30 107392]
R2 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;c:\program files\nitro pdf\reader\NitroPDFReaderDriverService.exe [2011-1-28 196912]
R2 sagentservice;Online Backup Service;c:\program files\malwarebytes secure backup\SAgent.Service.exe [2013-8-15 39832]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-1-10 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-1-10 399416]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-8-14 3291008]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2013-7-2 93072]
R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-2-17 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-9-22 40776]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-6-20 295376]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2010-3-31 350720]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c90e025ce8c3d3;Google Update Service (gupdate1c90e025ce8c3d3);c:\program files\google\update\GoogleUpdate.exe [2013-2-5 116648]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 USA19H;USA19H;c:\windows\system32\drivers\USA19H2k.sys [2009-11-16 704000]
S3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\drivers\USA19H2kp.sys [2009-11-16 24192]
S3 usbUDisc;usbUDisc;c:\windows\system32\drivers\USBDrv.sys [2012-8-27 13824]
.
=============== Created Last 30 ================
.
2013-09-24 17:28:03 40392 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4f1b834e-4cab-4f09-9edf-11ceb45c916c}\MpKsla99b3035.sys
2013-09-24 05:00:04 40392 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4f1b834e-4cab-4f09-9edf-11ceb45c916c}\MpKsl529f02b5.sys
2013-09-23 18:44:40 7328304 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4f1b834e-4cab-4f09-9edf-11ceb45c916c}\mpengine.dll
2013-09-23 18:13:43 -------- d-sh--w- C:\found.008
2013-09-23 08:13:38 -------- d-sh--w- C:\found.007
2013-09-22 20:14:46 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-09-22 06:02:31 7328304 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-09-12 20:58:20 -------- d-sh--w- C:\found.006
2013-09-12 03:23:10 615936 ----a-w- c:\windows\system32\themeui.dll
2013-09-12 03:21:50 2049536 ----a-w- c:\windows\system32\win32k.sys
2013-09-06 03:52:13 718712 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{1a862cd4-4029-4f66-973d-ce99a48bce04}\gapaengine.dll
2013-09-03 13:53:52 187248 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2013-08-31 16:24:45 -------- d-----w- C:\ce6ec4963661da0ceca73c30c6cdd1
2013-08-28 17:29:53 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-28 16:52:52 -------- d-sh--w- C:\found.005
2013-08-28 07:38:19 -------- d-sh--w- C:\found.004
.
==================== Find3M  ====================
.
2013-09-19 18:15:51 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-19 18:15:51 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-15 21:50:17 31744 ----a-w- c:\windows\system32\cscapi.dll
2013-08-05 04:49:51 481336 ----a-w- c:\windows\system32\cc_20130804_214808.reg
2013-07-31 10:00:20 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-31 09:52:44 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-31 09:52:34 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-31 09:48:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-31 09:48:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-31 09:45:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-14 20:24:10 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-14 20:24:02 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-14 20:24:02 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-07-12 21:00:55 28764 ----a-w- c:\programdata\1373662743.bdinstall.bin
2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55:51 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:55:51 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-08 04:20:04 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-07-08 04:16:55 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-08 04:16:55 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-08 04:16:54 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-07-05 03:20:37 914880 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-07-05 01:43:04 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
.
============= FINISH: 11:15:34.97 ===============
 
There is also an attached output from Attach.txt from DDS in the previous thread.
 
Thanks for your help.
 
 
 

 

 

 

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  • Root Admin

Just to eliminate hardware.  Please try the following.

 

Restart the computer and go into the BIOS screen.  Then leave it there all day and come back tomorrow and see if it's still there on the BIOS screen where you left it or not.

If it's not and it's rebooted or is now off then that would indicate that there is possibly some type of hardware issue.

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  • 2 weeks later...

Thanks for your recommendation, which I will do as soon as I post this.

 

Yesterday, my problems went from bad to worse, and I'm no longer able to start up normally.

 

But I am able to start up and communicate here in Safe Mode with networking.

I've tried Startup Repair a couple of times without success.

I ran sfc /scannow and it verified to 100% then went away.

I also ran Malwarebytes Pro again with Flash option, and it showed no malware.

Now I get a bluescreen crash whenever I shut down, which I will post a copy of here,

then when I startup again it brings up the Startup Repair option recommended.

 

Does being able to work in Safe Mode indicate a driver problem?  How do I gradually add back 

drivers to see when it fails again?

 

Now I'll go away and try your BIOS screen test.

 

Thanks for any clues or advice,

I am 76 years old (a former IBM Systems Engineer, 45 years ago), so please be patient.

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Thanks,  Okay, here is the blue screen dump I'm getting now after shutting down. It appears when 

I press the start button.

 

A problem has been detected and Windows has been shut down to prevent damage

to your computer

 

If this is the first time you've seen this stop error screen

restart your computer.  If the screen appears again, follow

these steps:

 

Disable or uninstall any anti-virus, disk defragmentation

or backup utilities.  Check your hard drive configuration,

and check for any updated drivers.  Run CHKDSK /F to check

for hard drive corruption, and then restart your computer.

 

Technical information:

 

*** STOP: 0x00000024 (0x00190444, 0x871C3008, 0xC0000102, 0x00000000)

 

Any clues?  How do I disable these utilities?  Does that include Malwarebytes Pro and Secure Backup?

 

Thanks.  Now I will do the BIOS test tonight.

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And what's the proper procedure for testing additional drivers to find the culprit?

 

Also, I've been getting advertisements in various places for Vista drivers download.  I haven't trusted the source, so haven't downloaded.  Where can I get safe Vista drivers?

 

Thanks again,

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The point of the question is pinpoint the source of the problem and come up with a solution methodology and possible corrective measures.

 

We know that any Windows OS hard disk that is greater than 32GB will be formatted in NTFS vs. FAT32 and that more likely than not, your hard disk is formatted in NTFS.  What I want to know is if the BSoD condition showed "NTFS_File_System" as a part of the message page.

 

How about this...

Please go to the folder;  C:\Windows\Minidump  and grab all the files with the .DMP file extension and paste them in a ZIP file and then attach that ZIP file to your next reply.

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  • Root Admin

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 

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Catching up.

 

1.  Last night I ran the BIOS screen test recommended above.  After 15 hours, the screen was just as I left it, with the clock ticking through the seconds.

But, to my surprise, when I exited that utility (without saving changes, I think), after a few seconds, the computer continued the interrupted startup routine, and proceeded to start up normally, for the first time in days (previously I'd only been able to get it up in Safe Mode.  I'm still running from this startup today, want to proceed here while I can.

 

2.  Now I will download and run Minitoolbox, as requested by Ron, above.

Note; I use Chrome, rarely use IE.

 

3.  I keep getting ads for Vista Driver updates, referring to this website:  http://www.driverupdate.net/articles/download_theme/windows-vista-driver-downloads.php?aps=winVISTAtextsplit_download Is this legit? or recommended?

 

4.  I will grab the minidumps, and attach them in a ZIP file for Donald, above.

   Sorry, Donald, I've been having trouble creating a ZIP file.  Please give further instructions.  Windows asks me to specify program to use to create file.

 

 

----------------------------------------------------------------------------------------------------------------------------

2. Result.txt from Minitoolbox:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Ralph (administrator) on 09-10-2013 at 11:46:05
Running from "C:\Users\Ralph\Desktop\Deskwork"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Connected)
The following helper DLL cannot be loaded: WLANCFG.DLL.
The following helper DLL cannot be loaded: WCNNETSH.DLL.
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add address name="Local Area Connection" address=192.168.0.1
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Ralph-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : PK5001Z
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
   Physical Address. . . . . . . . . : 00-C0-A8-FB-77-F4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::31f5:5074:ea88:613%9(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.141(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 09, 2013 10:24:00 AM
   Lease Expires . . . . . . . . . . : Thursday, October 10, 2013 10:24:00 AM
   Default Gateway . . . . . . . . . : fe80::b077:bc11:2fb0:cc22%9
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 218153128
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-B6-5C-14-00-E0-B8-DB-4A-21
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       64.91.3.46
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-E0-B8-DB-4A-21
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b077:bc11:2fb0:cc22%8(Preferred) 
   Autoconfiguration IPv4 Address. . : 169.254.204.34(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   IPv4 Address. . . . . . . . . . . : 192.168.0.1(Duplicate) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 201384120
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-B6-5C-14-00-E0-B8-DB-4A-21
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
                                       fec0:0:0:ffff::2%2
                                       fec0:0:0:ffff::3%2
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{E2CD68E9-F64B-46CA-AF60-CF8CB6FA1F9C}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : isatap.PK5001Z
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.141%15(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       64.91.3.46
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:400a:802::1002
 173.194.33.66
 173.194.33.67
 173.194.33.68
 173.194.33.69
 173.194.33.70
 173.194.33.71
 173.194.33.72
 173.194.33.73
 173.194.33.78
 173.194.33.64
 173.194.33.65
 
 
 
Pinging google.com [173.194.33.67] with 32 bytes of data:
 
Reply from 173.194.33.67: bytes=32 time=23ms TTL=58
 
Reply from 173.194.33.67: bytes=32 time=23ms TTL=58
 
 
 
Ping statistics for 173.194.33.67:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 23ms, Maximum = 23ms, Average = 23ms
 
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=30ms TTL=55
 
Reply from 206.190.36.45: bytes=32 time=109ms TTL=55
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 30ms, Maximum = 109ms, Average = 69ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time=17ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 5ms, Maximum = 17ms, Average = 11ms
 
===========================================================================
Interface List
  9 ...00 c0 a8 fb 77 f4 ...... Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
  8 ...00 e0 b8 db 4a 21 ...... Realtek PCIe GBE Family Controller
  1 ........................... Software Loopback Interface 1
 16 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 14 ...00 00 00 00 00 00 00 e0  isatap.{E2CD68E9-F64B-46CA-AF60-CF8CB6FA1F9C}
 15 ...00 00 00 00 00 00 00 e0  isatap.PK5001Z
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.141     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link    169.254.204.34    276
   169.254.204.34  255.255.255.255         On-link    169.254.204.34    276
  169.254.255.255  255.255.255.255         On-link    169.254.204.34    276
      192.168.0.0    255.255.255.0         On-link     192.168.0.141    281
    192.168.0.141  255.255.255.255         On-link     192.168.0.141    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.141    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    169.254.204.34    276
        224.0.0.0        240.0.0.0         On-link     192.168.0.141    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    169.254.204.34    276
  255.255.255.255  255.255.255.255         On-link     192.168.0.141    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    281 ::/0                     fe80::b077:bc11:2fb0:cc22
  1    306 ::1/128                  On-link
  8    276 fe80::/64                On-link
  9    281 fe80::/64                On-link
 15    286 fe80::5efe:192.168.0.141/128
                                    On-link
  9    281 fe80::31f5:5074:ea88:613/128
                                    On-link
  8    276 fe80::b077:bc11:2fb0:cc22/128
                                    On-link
  1    306 ff00::/8                 On-link
  8    276 ff00::/8                 On-link
  9    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/09/2013 11:39:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/08/2013 06:13:34 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (10/08/2013 03:57:03 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (10/08/2013 01:22:13 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (10/08/2013 11:51:38 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (10/08/2013 11:17:49 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (10/08/2013 09:57:21 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (10/06/2013 09:37:29 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\RALPH\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\SYNC EXTENSION SETTINGS\DAJEDKNCPODKGGKLBEGCCJPMNGLMNFLM> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (10/06/2013 09:37:29 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\RALPH\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\SYNC EXTENSION SETTINGS\DAJEDKNCPODKGGKLBEGCCJPMNGLMNFLM> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
Error: (10/06/2013 09:36:53 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\RALPH\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\SYNC EXTENSION SETTINGS\DAJEDKNCPODKGGKLBEGCCJPMNGLMNFLM> in the hash map cannot be updated.
 
Context:  Application, SystemIndex Catalog
 
 
Details:
A device attached to the system is not functioning.   (0x8007001f)
 
 
System errors:
=============
Error: (10/09/2013 10:35:33 AM) (Source: ipnathlp) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (10/09/2013 10:31:49 AM) (Source: ipnathlp) (User: )
Description: The DHCP allocator has disabled itself on IP address 169.254.204.34, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (10/09/2013 10:29:27 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%886
 
Error Code: 0x8007041d
 
Error description: The service did not respond to the start or control request in a timely fashion. 
 
Reason: %%892
 
Error: (10/08/2013 06:13:49 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (10/08/2013 06:13:48 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (10/08/2013 06:13:38 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}
 
Error: (10/08/2013 06:13:34 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (10/08/2013 06:13:24 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/08/2013 06:12:56 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:34:41 PM on 10/8/2013 was unexpected.
 
Error: (10/08/2013 03:57:22 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-10-06 10:00:48.381
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-06 10:00:47.616
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-06 10:00:46.867
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-06 10:00:45.963
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-03 11:47:44.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-03 11:47:43.832
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-03 11:47:42.834
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-03 11:47:41.945
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-27 21:55:20.648
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-27 21:55:19.696
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AVGIDSEH.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 3.8.0.1430)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
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Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
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AFPL Ghostscript 7.03
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Agere Systems HDA Modem
Amazon Kindle
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
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Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Panorama Maker 4
ArcSoft PhotoStudio 5.5
Bing Bar (Version: 7.2.241.0)
CAM UnZip 4.42
Canon CanoScan LiDE 100 User Registration
Canon G.726 WMP-Decoder (Version: 1.1.0.4)
Canon Inkjet Printer Driver Add-On Module
Canon MovieEdit Task for ZoomBrowser EX (Version: 2.6.0.4)
Canon MP Navigator EX 2.0
Canon PIXMA iP3000
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D3DX10 (Version: 15.4.2368.0902)
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Gateway Connect (Version: 1.1.0)
Gateway Recovery Center Installer (Version: 1.01.031)
Google Chrome (Version: 30.0.1599.69)
Google Earth (Version: 6.2.2.6613)
Google Update Helper (Version: 1.3.21.153)
GSview 4.1
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HP Photo Creations (Version: 1.0.0.7702)
HP Photosmart 6520 series Basic Device Software (Version: 28.0.1315.0)
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HP Photosmart 6520 series Product Improvement Study (Version: 28.0.1315.0)
HP Update (Version: 5.005.000.002)
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Java 7 Update 25 (Version: 7.0.250)
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LabelPrint (Version: 2.0.1826)
Logitech Legacy USB Camera Driver Package
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Logitech QuickCam Driver Package
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Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
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Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
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Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
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Move Media Player
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MSVCRT (Version: 15.4.2862.0708)
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PA095 / PA075 USB2.0 DOCK
Part 2 of 2
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Power2Go 5.0
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Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista (Version: 1.00.0000)
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Secunia PSI (2.0.0.3001)
Segoe UI (Version: 15.4.2271.0615)
Singlesnet (Version: 0.9.2901.0)
Skype Click to Call (Version: 6.12.13601)
Skype™ 6.6 (Version: 6.6.106)
Spare Backup (Version: 3.2)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 9.1.17.0)
TaxACT 2010
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TomTom HOME (Version: 2.9.6)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TreeSize
Uniblue DriverScanner 2009 (Version: 2.0.0.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940) (Version: 1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
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Update for Microsoft Office Excel 2007 Help (KB963678)
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Update for Microsoft Office Powerpoint 2007 Help (KB963669)
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WebCopier
WhoCrashed 4.01
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
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Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
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Windows Live PIMT Platform (Version: 15.4.3508.1109)
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Windows Live SOXE Definitions (Version: 15.4.3502.0922)
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Windows Live Writer (Version: 15.4.3502.0922)
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Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Yahoo! Messenger
 
========================= Devices: ================================
 
Name: 6TO4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: isatap.{E2CD68E9-F64B-46CA-AF60-CF8CB6FA1F9C}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: isatap.PK5001Z
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp
 
Name: ACPI x86-based PC
Description: ACPI x86-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
 
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
 
Name: Intel® Pentium® Dual  CPU  T2310  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: Intel® Pentium® Dual  CPU  T2310  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
 
Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
 
Name: Mobile Intel® PM965/GM965/GL960 Express Processor to DRAM Controller - 2A00 
Description: Mobile Intel® PM965/GM965/GL960 Express Processor to DRAM Controller - 2A00 
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Mobile Intel® 965 Express Chipset Family
Description: Mobile Intel® 965 Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
 
Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
 
Name: Mobile Intel® 965 Express Chipset Family
Description: Mobile Intel® 965 Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
 
Name: Intel® ICH8 Family USB Universal Host Controller - 2834
Description: Intel® ICH8 Family USB Universal Host Controller - 2834
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Intel® ICH8 Family USB Universal Host Controller - 2835
Description: Intel® ICH8 Family USB Universal Host Controller - 2835
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 283A
Description: Intel® ICH8 Family USB2 Enhanced Host Controller - 283A
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTL8187B
 
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
 
Name: Agere Systems HDA Modem
Description: Agere Systems HDA Modem
Class Guid: {4d36e96d-e325-11ce-bfc1-08002be10318}
Manufacturer: Agere
Service: Modem
 
Name: SigmaTel High Definition Audio CODEC
Description: SigmaTel High Definition Audio CODEC
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: SigmaTel
Service: STHDA
 
Name: Intel® ICH8 Family PCI Express Root Port 1 - 283F
Description: Intel® ICH8 Family PCI Express Root Port 1 - 283F
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Intel® ICH8 Family PCI Express Root Port 2 - 2841
Description: Intel® ICH8 Family PCI Express Root Port 2 - 2841
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Intel® ICH8 Family PCI Express Root Port 3 - 2843
Description: Intel® ICH8 Family PCI Express Root Port 3 - 2843
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8169
 
Name: Intel® ICH8 Family PCI Express Root Port 4 - 2845
Description: Intel® ICH8 Family PCI Express Root Port 4 - 2845
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Intel® ICH8 Family PCI Express Root Port 5 - 2847
Description: Intel® ICH8 Family PCI Express Root Port 5 - 2847
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Intel® ICH8 Family USB Universal Host Controller - 2830
Description: Intel® ICH8 Family USB Universal Host Controller - 2830
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Intel® ICH8 Family USB Universal Host Controller - 2831
Description: Intel® ICH8 Family USB Universal Host Controller - 2831
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Intel® ICH8 Family USB Universal Host Controller - 2832
Description: Intel® ICH8 Family USB Universal Host Controller - 2832
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 2836
Description: Intel® ICH8 Family USB2 Enhanced Host Controller - 2836
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Realtek USB 2.0 Card Reader
Description: Realtek USB 2.0 Card Reader
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Realtek Semiconductor Corp.
Service: RTSTOR
 
Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
 
Name: Intel® ICH8M LPC Interface Controller - 2815
Description: Intel® ICH8M LPC Interface Controller - 2815
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv
 
Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
 
Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
 
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
 
Name: Synaptics PS/2 Port TouchPad
Description: Synaptics PS/2 Port TouchPad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Synaptics
Service: i8042prt
 
Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® ICH8M Ultra ATA Storage Controllers - 2850
Description: Intel® ICH8M Ultra ATA Storage Controllers - 2850
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: intelide
 
Name: IDE Channel
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
 
Name: Optiarc DVD RW AD-7563A ATA Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
 
Name: IDE Channel
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
 
Name: Intel® 82801HEM/HBM SATA AHCI Controller
Description: Intel® 82801HEM/HBM SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor
 
Name: FUJITSU MHW2160BH PL
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: Intel® ICH8 Family SMBus Controller - 283E
Description: Intel® ICH8 Family SMBus Controller - 283E
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Compbatt
 
Name: Microsoft iSCSI Initiator
Description: Microsoft iSCSI Initiator
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: iScsiPrt
 
Name: Ancilliary Function Driver for Winsock
Description: Ancilliary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: AFD
 
Name: avgtp
Description: avgtp
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: avgtp
 
Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Beep
 
Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: CLFS
 
Name: Crcdisk Filter Driver
Description: Crcdisk Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: crcdisk
 
Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: DXGKrnl
 
Name: ReadyBoost Caching Driver
Description: ReadyBoost Caching Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Ecache
 
Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: HTTP
 
Name: IP Traffic Filter Driver
Description: IP Traffic Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: IpFilterDriver
 
Name: IP Network Address Translator
Description: IP Network Address Translator
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: IPNAT
 
Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: KSecDD
 
Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: lltdio
 
Name: Logitech LVPr2Mon Driver
Description: Logitech LVPr2Mon Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: LVPr2Mon
 
Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: MountMgr
 
Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: mpsdrv
 
Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: msahci
 
Name: ISA/EISA Class Driver
Description: ISA/EISA Class Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: msisadrv
 
Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NativeWifiP
 
Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDIS
 
Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Ndisuio
 
Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NDProxy
 
Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: netbt
 
Name: Microsoft Network Inspection System
Description: Microsoft Network Inspection System
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: NisDrv
 
Name: NSI proxy service
Description: NSI proxy service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: nsiproxy
 
Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Null
 
Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: PEAUTH
 
Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: PSched
 
Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RasAcd
 
Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPCDD
 
Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RDPENCDD
 
Name: RMCAST (Pgm) Protocol Driver
Description: RMCAST (Pgm) Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: RMCAST
 
Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: rspndr
 
Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: secdrv
 
Name: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Description: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Smb
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
 
Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Tcpip
 
Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tcpipreg
 
Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tdx
 
Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: VgaSave
 
Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volmgrx
 
Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: volsnap
 
Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wanarpv6
 
Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: Wdf01000
 
Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: WudfPf
 
Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
 
Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
 
Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
 
Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
 
Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
 
Name: HP Photosmart 6520 series
Description: HP Photosmart 6520 series
Class Guid: {4d36e979-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
 
Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
 
Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
 
Name: HP Photosmart 6520 series (NET)
Description: HP Photosmart 6520 series (NET)
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Hewlett-Packard
Service: StillCam
 
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
 
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
 
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
 
Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
 
Name: USB Device(VID_1f3a_PID_efe8)
Description: USB Device(VID_1f3a_PID_efe8)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: USB Devices
Service: usbUDisc
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: MBAMSwissArmy
Description: MBAMSwissArmy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: MBAMSwissArmy
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 2037.69 MB
Available physical RAM: 839.12 MB
Total Pagefile: 4974.93 MB
Available Pagefile: 2996.34 MB
Total Virtual: 2047.88 MB
Available Virtual: 1947.43 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:139.02 GB) (Free:71.7 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10.03 GB) (Free:4.46 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RALPH-PC
 
Administrator            Guest                    Ralph                    
 
========================= Minidump Files ==================================
 
C:\Windows\Minidump\Mini013113-01.dmp
C:\Windows\Minidump\Mini013113-02.dmp
C:\Windows\Minidump\Mini020413-01.dmp
C:\Windows\Minidump\Mini020513-01.dmp
C:\Windows\Minidump\Mini020813-01.dmp
C:\Windows\Minidump\Mini021213-01.dmp
C:\Windows\Minidump\Mini022213-01.dmp
C:\Windows\Minidump\Mini041213-01.dmp
C:\Windows\Minidump\Mini071113-01.dmp
C:\Windows\Minidump\Mini071213-01.dmp
C:\Windows\Minidump\Mini071413-01.dmp
C:\Windows\Minidump\Mini071713-01.dmp
C:\Windows\Minidump\Mini072913-01.dmp
C:\Windows\Minidump\Mini080113-01.dmp
C:\Windows\Minidump\Mini080413-01.dmp
C:\Windows\Minidump\Mini080613-01.dmp
C:\Windows\Minidump\Mini081813-01.dmp
C:\Windows\Minidump\Mini082913-01.dmp
C:\Windows\Minidump\Mini083113-01.dmp
C:\Windows\Minidump\Mini090513-01.dmp
C:\Windows\Minidump\Mini091413-01.dmp
C:\Windows\Minidump\Mini091713-01.dmp
C:\Windows\Minidump\Mini091913-01.dmp
C:\Windows\Minidump\Mini092013-01.dmp
C:\Windows\Minidump\Mini092013-02.dmp
C:\Windows\Minidump\Mini092013-03.dmp
C:\Windows\Minidump\Mini092113-01.dmp
C:\Windows\Minidump\Mini092413-01.dmp
C:\Windows\Minidump\Mini092613-01.dmp
C:\Windows\Minidump\Mini092713-01.dmp
C:\Windows\Minidump\Mini100313-01.dmp
C:\Windows\Minidump\Mini100613-01.dmp
 
**** End of log ****
--------------------------------------------------------------------------------------------------------------------------------------
 
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Donald, In lieu of the minidump zip file you requested, and which I was unable to provide, I have included this output from the program, Who Crashed, which I found on my computer, and which may be helpful in determining my problems.  Hope it helps:

 

Welcome to WhoCrashed (HOME EDITION) v 4.01

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

To obtain technical support visit www.resplendence.com/support

Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...

 

Home Edition Notice

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.

Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
 

System Information (local)

computer name: RALPH-PC
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: GenuineIntel Intel® Pentium® Dual CPU T2310 @ 1.46GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2136670208 total
VM: 2147352576, free: 1984438272


 

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 10/6/2013 4:53:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini100613-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x9859)
Bugcheck code: 0x8086 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation).
Google query: Intel Corporation CUSTOM_ERROR



On Sun 10/6/2013 4:53:28 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x9859)
Bugcheck code: 0x8086 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation).
Google query: Intel Corporation CUSTOM_ERROR



On Thu 10/3/2013 8:37:10 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini100313-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF873F2030, 0xFFFFFFFF876A1030, 0xFFFFFFFF869AB008)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/28/2013 3:41:53 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092713-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x1A (0x30, 0xFFFFFFFF884E93E0, 0xFFFFFFFFBBD04000, 0xFFFFFFFF97CC10B8)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 9/26/2013 7:36:40 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092613-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x9859)
Bugcheck code: 0x8086 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation).
Google query: Intel Corporation CUSTOM_ERROR



On Tue 9/24/2013 5:56:13 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092413-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0xF4 (0x3, 0xFFFFFFFF872889E0, 0xFFFFFFFF87288B2C, 0xFFFFFFFF82C74C30)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/21/2013 10:35:00 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092113-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF859EF658, 0xFFFFFFFF8749E030, 0xFFFFFFFFCA860E28)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/21/2013 4:40:31 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092013-03.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x1A (0x30, 0xFFFFFFFF87BF3D08, 0xFFFFFFFFAF4CB000, 0xFFFFFFFF824D6004)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 9/20/2013 8:02:06 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092013-02.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x9859)
Bugcheck code: 0x8086 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation).
Google query: Intel Corporation CUSTOM_ERROR



On Fri 9/20/2013 5:24:44 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini092013-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x9859)
Bugcheck code: 0x8086 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation).
Google query: Intel Corporation CUSTOM_ERROR



On Thu 9/19/2013 10:36:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091913-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x1A (0x30, 0xFFFFFFFF88553828, 0xFFFFFFFFBF902000, 0xFFFFFFFFA6AF2530)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 9/18/2013 1:17:31 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091713-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x1A (0x30, 0xFFFFFFFF87C592D0, 0xFFFFFFFFBA79F000, 0xFFFFFFFFB8BE1038)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 9/14/2013 9:35:27 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091413-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x77 (0x1, 0x0, 0x0, 0xFFFFFFFF8974BC70)
Error: KERNEL_STACK_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 9/5/2013 10:45:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini090513-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xEE010)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF82B35010, 0xFFFFFFFFA9893B24, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 8/31/2013 4:51:38 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini083113-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCD9BD)
Bugcheck code: 0x77 (0x1, 0x0, 0x0, 0xFFFFFFFFB89C4C38)
Error: KERNEL_STACK_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


 

Conclusion

33 crash dumps have been found and analyzed. Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

iastor.sys (Intel Matrix Storage Manager driver, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



 

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Also, today, after running the BIOS screen all night, with no changes, I exited that utility, and to my surprise, Windows came up normally. 

I kept it up most of the day, and it worked normally, but when I left it for awhile to watch the news, I came back to find the screen frozen, cursor able to move, but not doing anything, and Start button not available.  Had to do a forced shutdown.

 

When I started up again, I was given the Safe mode choice, but chose to start normally.  This time it came up normally again.

Thanks.

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Please tell me how to get the zip files of the dumps.  What program to use.  I tried CamUnzip, but was unsuccessful.

thanks,

 

As the name is CamUnzip  it can be construed that it does not create ZIP files but it will extract files from an ZIP archive inferred by the term 'Unzip' in its name.

 

I refer you back to Post #13

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Still having problems creating Zip Files:

 

When I try the Windows standard way, and select a DMP file to Zip,  I get the error message:

'File not found or no read permission'   I am an administrator on this computer..  

 

I'm suspecting that a virus or malware has modified permissions.

 

When I try to create a Zip archive using either Cam or FilZip, I get the error message:

'no items match your search'

 

With CAM Create, which has better instructions, and I choose the whole folder to Zip:  It runs through the whole folder, a dump file at a time, and prints the message for each file: 'could not open for reading'  C:\Windows\Minidump\Mini013113-01.dmp   ...-02.dmp etc.

 

Finally figured out how to set up FilZip, ran a batch of 10 .dmp files, but got the same message for each of the 10 files I selected:  'could not open for reading'

 

So I seem to be unable to read these files.  How could I change the permission to read, if that is the problem?

Like I said, I think malware may have modified permissions and other settings.

 

Thanks for any help with this.

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  • Root Admin

Have not tried Filzip but interesting features for a free program. I'll have to check that out. Thanks FF

I typically use and recommend 7-Zip

7-Zip is open source software. Most of the source code is under the GNU LGPL license. The unRAR code is under a mixed license: GNU LGPL + unRAR restrictions.

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1.  I'm stuck on trying to create Zip files of minidumps.  See previous post.  Permission to read has been changed, possibly by malware.  How do I restore permission to read these files?

 

2.  I'm considering this Vista Driver download, but don't know whether to trust it.  Anybody got opinions about it?

 

http://www.driverupdate.net/articles/download_theme/windows-vista-driver-downloads.php?aps=winVISTAtextsplit_download

 

I've been getting lots of targeted ads for it.

 

Thanks for any help.  I'm still pretty stuck.  Have had to force shutdowns today.

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ralphyde:
 
Do NOT use driverupdate.net.  Please do not use third party companies or websites that are NOT associated with the vendor or manufacturer of the hardware in question.

 

I have a more complete write-up, somewhere.  Will have to dig it up.

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