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Malwarebytes - not responding

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I have been trialling Malwarebytes - whenever I try to remove threats the program enters 'not responding' stage, closes down, and no threats are removed.,

I can't see how I can purchase this program if I get this error every time - please advise

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Hello and Welcome to Malwarebytes

If it is not responding and failing its probably due to the infections already on the computer or perhaps a conflict. Lets get the infection taken care of first.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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