Jump to content

Need help removing rootkit.0access - blue screen running Malwarebytes

Recommended Posts

I'm having trouble getting rid of  rootkit.0access.

- System has McAfee installed.

- Ran Malwarebytes, detected and quarantined the files

- Used Malware removal toolto remove the virus (mbar)

- Restarted system and everything looked clean. Re-ran Malware byte

- From chrome, went to amazon.com, clicked on an item and the new browser window popped up to prompt me to install windows.  Ugh, virus is still there!

- Start malwarebytes again, detected the virus but computer bluescreen before scanning is finished.

- Restarted system in safe mode.

- Followed instructions on this forum. attach.txt and dds.txt are attached.




Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.