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Can't connect to Internet after running combo fix


Pep4mvp
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So....in trying to watch the UFC fight last night, I ended up downloading some junk on my laptop (live player 3.2 extension to be exact). When googling how to remove this, I saw it was suggested to d/l and run combo fix. Apparently, this was a bad idea. This did remove live player, but now I can't connect to the Internet. Everything else seems to work as normal, but I cannot connect to my home wireless network. I've tried some things to fix it, but no luck yet. What do you guys suggest? FWIW, Acer laptop with Windows 7. Thanks in advance!

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  • Root Admin

Hello and :welcome:

If you've not already done so please start here and post back the 2 log files DDS.txt and Attach.txt

P2P/Piracy Warning:
 

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 



Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.



Link 1
Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.
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Thanks for your help!  Here are my logs after running dds:

 

 

Attach.txt

 

DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 7/12/2010 4:59:08 PM
System Uptime: 9/25/2013 4:15:53 PM (0 hours ago)
.
Motherboard: Acer             |  | JE50_DN
Processor: AMD Turion II P520 Dual-Core Processor | Socket S1G4 | 2300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 284 GiB total, 172.536 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: HTTP
Device ID: ROOT\LEGACY_HTTP\0000
Manufacturer: 
Name: HTTP
PNP Device ID: ROOT\LEGACY_HTTP\0000
Service: HTTP
.
==== System Restore Points ===================
.
RP102: 9/22/2013 2:33:29 AM - ComboFix created restore point
RP103: 9/22/2013 2:42:10 AM - Removed AVG 2013
RP104: 9/22/2013 2:46:23 AM - Removed AVG 2013
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Game Console
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.5 MUI
Adobe Shockwave Player 12.0
Amazon MP3 Downloader 1.0.15
AMD USB Filter Driver
ATI Catalyst Install Manager
AVG 2013
AVG Security Toolbar
Backup Manager Basic
Bejeweled 2 Deluxe
BitPim 1.0.7
Blackhawk Striker 2
Bob the Builder Can-Do-Zoo
Broadcom 802.11 Network Adapter
Build-a-lot 2
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
CyberLink PowerDVD 11
CyberLink PowerDVD 9
DIRECTV Player
eBay Worldwide
Escape Rosecliff Island
eSobi v2
Faerie Solitaire
FATE - The Traitor Soul
Freemake Video Converter version 3.2.1
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Identity Card
Java 7 Update 25
Java Auto Updater
Java 6 Update 37
Jewel Quest Solitaire 3
Junk Mail filter update
Launch Manager
LeapFrog Connect
LeapFrog My Pals Plugin
LG USB Modem driver
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
Monopoly
MSVCRT
MSVCRT Redists
Mystery P.I. - Lost in Los Angeles
MyWinLocker
MyWinLocker Suite
Norton Online Backup
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
OpenOffice.org 3.3
Penguins!
Plants vs. Zombies
Polar Bowler
Polar Golfer
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Sansa Updater
Scrabble Plus
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760588) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760823) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2760583) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2767773) 32-Bit Edition 
Shredder
Shutterfly Express Uploader
Skype™ 6.6
swMSM
Synaptics Pointing Device Driver
The Price is Right
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
Virtual Families
Virtual Villagers - A New Home
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Welcome Center
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Yahoo! Software Update
Yahoo! Toolbar
Yahtzee
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 11.0 Service service terminated unexpectedly.  It has done this 130 time(s).
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the SMB 2.0 MiniRedirector service which failed to start because of the following error:  The dependency service or group failed to start.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The device does not recognize the command.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The device does not recognize the command.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The Server SMB 2.xxx Driver service depends on the srvnet service which failed to start because of the following error:  The device does not recognize the command.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The Server SMB 1.xxx Driver service depends on the Server SMB 2.xxx Driver service which failed to start because of the following error:  The dependency service or group failed to start.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error:  The dependency service or group failed to start.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Workstation service which failed to start because of the following error:  The dependency service or group failed to start.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7000]  - The srvnet service failed to start due to the following error:  The device does not recognize the command.
9/25/2013 4:29:50 PM, Error: Service Control Manager [7000]  - The SMB MiniRedirector Wrapper and Engine service failed to start due to the following error:  The device does not recognize the command.
.
==== End Of File ===========================
 
DDS.txt
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16686  BrowserJavaVersion: 10.25.2
Run by Acer at 16:26:37 on 2013-09-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3835.1526 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\PLFSetI.exe
C:\Users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe
C:\Users\Acer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\CyberLink\PowerDVD11\PDVD11Serv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\WUDFHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Acer\AppData\Local\DIRECTV Player\NDSPCShowServer.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
dURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - 
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Word: {B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE} - 
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [PCShowServer] "C:\Users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"
uRun: [sansaDispatch] C:\Users\Acer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [RemoteControl11] C:\Program Files (x86)\CyberLink\PowerDVD11\PDVD11Serv.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [Aimersoft Helper Compact.exe] C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [autoauto] c.bat
StartupFolder: C:\Users\Acer\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: Interfaces\{D89DA51A-B35C-4B22-947E-BFA47FEC29AF}\163786C6569713 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D89DA51A-B35C-4B22-947E-BFA47FEC29AF}\7525D4347457563747 : DHCPNameServer = 4.2.2.2 4.2.2.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.5.0\ViProtocol.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - 
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-9-4 45856]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R2 {329F96B6-DF1E-4328-BFDA-39EA953C1312};Power Control [2012/01/16 19:57:32];C:\Program Files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl [2011-9-16 148976]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-4-2 202752]
R2 CLHNServiceForPowerDVD;CLHNServiceForPowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe [2012-1-16 83240]
R2 CyberLink PowerDVD 11.0 Monitor Service;CyberLink PowerDVD 11.0 Monitor Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe [2012-1-16 75048]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-4-2 325200]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-7-12 865824]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-11-5 144640]
R2 ntk_PowerDVD;ntk_PowerDVD;C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\ntk_PowerDVD_64.sys [2012-1-16 75248]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-4-2 243232]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [2013-8-15 1643184]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-4-2 321064]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-7-12 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 CyberLink PowerDVD 11.0 Service;CyberLink PowerDVD 11.0 Service;C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServerForPDVD11.exe [2012-1-16 292136]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-11-5 50432]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-4-2 239136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-1-15 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-1-14 1255736]
.
=============== Created Last 30 ================
.
2013-09-25 20:16:51 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C7741B3D-CA1B-4501-937D-878A00180A15}\offreg.dll
2013-09-22 21:55:41 -------- d-----w- C:\ProgramData\boost_interprocess
2013-09-22 06:39:08 -------- d-sh--w- C:\$RECYCLE.BIN
2013-09-22 04:50:52 -------- d-----w- C:\Users\Acer\AppData\Roaming\Malwarebytes
2013-09-22 04:50:33 -------- d-----w- C:\ProgramData\Malwarebytes
2013-09-22 04:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-09-22 04:50:32 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-09-22 04:21:15 -------- d-----w- C:\ProgramData\Conduit
2013-09-22 04:21:14 -------- d-----w- C:\Users\Acer\AppData\Local\Conduit
2013-09-22 04:20:46 -------- d-----w- C:\Users\Acer\AppData\Local\CRE
2013-09-22 04:20:45 -------- d-----w- C:\Program Files (x86)\Conduit
2013-09-22 04:19:59 -------- d-----w- C:\Users\Acer\AppData\Local\Programs
2013-09-22 04:19:43 -------- d-----w- C:\Users\Acer\AppData\Local\WordLayers
2013-09-22 04:18:53 -------- d-----w- C:\a
2013-09-11 03:58:44 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
.
==================== Find3M  ====================
.
2013-09-22 05:34:21 79672 ----a-w- C:\Windows\System32\drivers\WS2IFSL.SYS
2013-09-22 05:34:21 79672 ----a-w- C:\Windows\System32\drivers\AFD.SYS
2013-09-20 01:36:13 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-20 01:36:13 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-15 11:21:38 45856 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-08-10 05:22:18 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-10 05:20:59 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-08-10 05:20:55 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-08-10 05:20:55 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-08-10 03:59:10 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-08-10 03:58:09 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-08-10 03:58:06 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-08-10 03:58:06 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-08-10 03:17:38 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-08-10 03:07:50 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-08-10 02:27:59 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-08-10 02:17:19 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-08-08 01:20:43 3155456 ----a-w- C:\Windows\System32\win32k.sys
2013-08-02 02:23:53 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-02 02:15:44 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-02 02:15:03 362496 ----a-w- C:\Windows\System32\wow64win.dll
2013-08-02 02:15:03 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-02 02:15:03 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:14:11 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:59:30 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-02 01:50:42 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:45:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-02 00:45:36 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-02 00:45:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 05:52:52 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-30 01:31:59 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-30 01:31:59 867240 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2013-06-30 01:31:59 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 16:29:41.19 ===============
 

 

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Here is my Rogue Killer report as well:

 

RogueKiller V8.6.12 _x64_ [sep 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Acer [Admin rights]
Mode : Scan -- Date : 09/25/2013 16:58:34
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 2 ¤¤¤
[sUSP PATH] PCShowServerPMWrapper.exe -- C:\Users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe [7] -> KILLED [TermProc]
[sUSP PATH] NDSPCShowServer.exe -- C:\Users\Acer\AppData\Local\DIRECTV Player\NDSPCShowServer.exe [7] -> KILLED [TermThr]
 
¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : PCShowServer ("C:\Users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe" [7]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-578828904-1501507820-3632707107-1000\[...]\Run : PCShowServer ("C:\Users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe" [7]) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V1][sUSP PATH] AVG-Secure-Search-Update_JUNE2013_TB_rmv.job : C:\Windows\TEMP\{203B6FBF-B8C3-490E-ADD1-67F9EEFC6670}.exe - --uninstall=1 [x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - TOSHIBA MK3276GSX ATA Device +++++
--- User ---
[MBR] d06147f4ac3e9788781df2ee1e3a9ccd
[bSP] b26e6681019157605ecc44d7787a7070 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 14339 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 29366820 | Size: 101 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 29575665 | Size: 290801 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_09252013_165834.txt >>
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  • Root Admin

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
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Here you go:

 

ComboFix 13-09-24.02 - Acer 09/25/2013  22:13:16.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3835.1675 [GMT -4:00]
Running from: c:\users\Acer\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Acer\AppData\Local\Google\Chrome\User Data\Default\Preferences
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-26 to 2013-09-26  )))))))))))))))))))))))))))))))
.
.
2013-09-26 02:28 . 2013-09-26 02:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-09-25 20:55 . 2013-09-25 20:55 -------- d-----w- c:\program files (x86)\ERUNT
2013-09-22 21:55 . 2013-09-22 21:55 -------- d-----w- c:\programdata\boost_interprocess
2013-09-22 04:50 . 2013-09-22 04:50 -------- d-----w- c:\users\Acer\AppData\Roaming\Malwarebytes
2013-09-22 04:50 . 2013-09-22 04:50 -------- d-----w- c:\programdata\Malwarebytes
2013-09-22 04:50 . 2013-09-22 04:50 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-09-22 04:50 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-09-22 04:21 . 2013-09-22 04:21 -------- d-----w- c:\programdata\Conduit
2013-09-22 04:21 . 2013-09-22 04:25 -------- d-----w- c:\users\Acer\AppData\Local\Conduit
2013-09-22 04:20 . 2013-09-22 04:20 -------- d-----w- c:\users\Acer\AppData\Local\CRE
2013-09-22 04:20 . 2013-09-22 04:22 -------- d-----w- c:\program files (x86)\Conduit
2013-09-22 04:19 . 2013-09-22 04:19 -------- d-----w- c:\users\Acer\AppData\Local\Programs
2013-09-22 04:19 . 2013-09-22 04:25 -------- d-----w- c:\users\Acer\AppData\Local\WordLayers
2013-09-22 04:18 . 2013-09-22 05:03 -------- d-----w- C:\a
2013-09-11 03:58 . 2013-08-05 02:25 155584 ----a-w- c:\windows\system32\drivers\ataport.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-22 05:34 . 2012-02-17 03:19 79672 ----a-w- c:\windows\system32\drivers\AFD.SYS
2013-09-22 05:34 . 2009-07-14 00:10 79672 ----a-w- c:\windows\system32\drivers\WS2IFSL.SYS
2013-09-20 01:36 . 2012-04-05 13:59 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-20 01:36 . 2012-01-11 03:39 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-12 11:05 . 2012-01-18 02:53 79143768 ----a-w- c:\windows\system32\MRT.exe
2013-08-15 11:21 . 2012-09-04 06:59 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-08-02 01:48 . 2013-09-11 03:58 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-07-25 09:25 . 2013-08-14 12:23 1888768 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-25 08:57 . 2013-08-14 12:23 1620992 ----a-w- c:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58 . 2013-08-14 12:22 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-19 01:41 . 2013-08-14 12:22 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2013-07-09 05:52 . 2013-08-14 12:22 224256 ----a-w- c:\windows\system32\wintrust.dll
2013-07-09 05:51 . 2013-08-14 12:22 1217024 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 05:46 . 2013-08-14 12:22 1472512 ----a-w- c:\windows\system32\crypt32.dll
2013-07-09 05:46 . 2013-08-14 12:22 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-07-09 05:46 . 2013-08-14 12:22 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-07-09 04:52 . 2013-08-14 12:22 663552 ----a-w- c:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52 . 2013-08-14 12:22 175104 ----a-w- c:\windows\SysWow64\wintrust.dll
2013-07-09 04:46 . 2013-08-14 12:22 1166848 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-07-09 04:46 . 2013-08-14 12:22 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46 . 2013-08-14 12:22 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-07-06 06:03 . 2013-08-14 12:22 1910208 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-30 01:31 . 2013-06-30 01:32 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-30 01:31 . 2012-06-18 16:08 867240 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2013-06-30 01:31 . 2012-01-11 03:06 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2013-08-15 11:21 3122864 ----a-w- c:\program files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2011-12-09 01:11 194848 ----a-w- c:\program files (x86)\Yontoo\YontooIEClient.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\15.5.0.2\AVG Secure Search_toolbar.dll" [2013-08-15 3122864]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:03 120176 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-04-02 39408]
"PCShowServer"="c:\users\Acer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe" [2012-10-15 525240]
"SansaDispatch"="c:\users\Acer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe" [2013-07-31 613888]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SuiteTray"="c:\program files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" [2010-02-01 337264]
"EgisUpdate"="c:\program files (x86)\EgisTec IPS\EgisUpdate.exe" [2009-12-25 201512]
"EgisTecPMMUpdate"="c:\program files (x86)\EgisTec IPS\PmmUpdate.exe" [2009-12-25 401192]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"BackupManagerTray"="c:\program files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" [2010-03-08 260608]
"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-07-24 588648]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-03-18 98304]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2010-03-03 1300560]
"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2013-08-15 2314416]
"RemoteControl11"="c:\program files (x86)\CyberLink\PowerDVD11\PDVD11Serv.exe" [2011-09-14 230696]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2012-09-28 298376]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\users\Acer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 CyberLink PowerDVD 11.0 Service;CyberLink PowerDVD 11.0 Service;c:\program files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServerForPDVD11.exe;c:\program files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServerForPDVD11.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 MWLService;MyWinLocker Service;c:\program files (x86)\EgisTec MyWinLocker\x86\MWLService.exe;c:\program files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [x]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]
S2 {329F96B6-DF1E-4328-BFDA-39EA953C1312};Power Control [2012/01/16 19:57];c:\program files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl;c:\program files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 CLHNServiceForPowerDVD;CLHNServiceForPowerDVD;c:\program files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe;c:\program files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe [x]
S2 CyberLink PowerDVD 11.0 Monitor Service;CyberLink PowerDVD 11.0 Monitor Service;c:\program files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe;c:\program files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe [x]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [x]
S2 GREGService;GREGService;c:\program files (x86)\Acer\Registration\GREGsvc.exe;c:\program files (x86)\Acer\Registration\GREGsvc.exe [x]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [x]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]
S2 ntk_PowerDVD;ntk_PowerDVD;c:\program files (x86)\CyberLink\PowerDVD11\Kernel\DMP\ntk_PowerDVD_64.sys;c:\program files (x86)\CyberLink\PowerDVD11\Kernel\DMP\ntk_PowerDVD_64.sys [x]
S2 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe;c:\program files\Acer\Acer Updater\UpdaterService.exe [x]
S2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [x]
S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-19 10:52 1177552 ----a-w- c:\program files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-22 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 01:36]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-11 03:05]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-11 03:05]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:06 137584 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x64\PSDProtect.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-12-15 9644576]
"mwlDaemon"="c:\program files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe" [2010-02-01 349552]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2010-02-06 860192]
"PLFSetI"="c:\windows\PLFSetI.exe" [2010-01-13 206208]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.5.0\ViProtocol.dll
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE} - c:\users\Acer\AppData\Local\WordLayers\temp.dat
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-Aimersoft Helper Compact.exe - c:\program files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
Wow6432Node-HKLM-Run-autoauto - c.bat
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\{329F96B6-DF1E-4328-BFDA-39EA953C1312}]
"ImagePath"="\??\c:\program files (x86)\CyberLink\PowerDVD11\Common\NavFilter\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"=hex:51,66,7a,6c,4c,1d,38,12,5c,be,8a,
   eb,c9,8f,bc,54,f6,39,43,d0,22,43,0b,9c
"{95B7759C-8C7F-4BF1-B163-73684A933233}"=hex:51,66,7a,6c,4c,1d,38,12,f2,76,a4,
   91,4d,c2,9f,0e,ce,75,30,28,4f,cd,76,27
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
   27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{02478D38-C3F9-4EFB-9B51-7695ECA05670}"=hex:51,66,7a,6c,4c,1d,38,12,56,8e,54,
   06,cb,8d,95,0b,e4,47,35,d5,e9,fe,12,64
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
   38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
   72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}"=hex:51,66,7a,6c,4c,1d,38,12,9a,83,ec,
   87,46,c2,ee,0e,ca,ac,8b,9d,d1,6a,a1,d0
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
   94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
   ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}"=hex:51,66,7a,6c,4c,1d,38,12,2d,dd,7a,
   ab,6a,33,56,03,c9,ec,8d,26,b0,f3,64,49
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}"=hex:51,66,7a,6c,4c,1d,38,12,cf,4e,be,
   f9,90,2f,b6,0a,e3,01,c5,b7,a9,7a,14,95
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:5c,d3,40,c3,52,26,cd,01
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-25  22:32:15
ComboFix-quarantined-files.txt  2013-09-26 02:32
.
Pre-Run: 184,928,452,608 bytes free
Post-Run: 184,829,870,080 bytes free
.
- - End Of File - - 79F451BA35E3DE10AA4005A20F3B9ACD
A36C5E4F47E84449FF07ED3517B43A31
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  • Root Admin

Please uninstall ALL versions of Java and also the AVG Secure Search toolbar

 

Then please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus



STEP 05
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.



STEP 06
button_eos.gif

Please go here to run the online antivirus scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.



STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.


 

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  • Root Admin

Please look inside the MBAR folder and you should see a Plugin folder.  Inside that folder is a program called FIXDAMAGE.EXE
Please find the file then right click over it and choose "Run as administrator" - it will run pretty quickly and when done please restart the computer and let me know if you can get on the Internet now or not.
 
If not then please run the following.
 
Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 
 
 
 
Next, Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
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Still no internet....  :(

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Acer (administrator) on 28-09-2013 at 22:37:43
Running from "C:\Users\Acer\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = Wireless Network Connection 2 (Connected)
Broadcom NetLink Gigabit Ethernet = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Acer-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 78-E4-00-F5-6A-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::95e2:5a81:fa88:195%13(Preferred) 
   Autoconfiguration IPv4 Address. . : 169.254.1.149(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 477684736
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-39-5A-98-88-AE-1D-10-DD-8F
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetLink Gigabit Ethernet
   Physical Address. . . . . . . . . : 88-AE-1D-10-DD-8F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{D89DA51A-B35C-4B22-947E-BFA47FEC29AF}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  fec0:0:0:ffff::1
 
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  fec0:0:0:ffff::1
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...78 e4 00 f5 6a c4 ......Broadcom 802.11n Network Adapter
 10...88 ae 1d 10 dd 8f ......Broadcom NetLink Gigabit Ethernet
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link     169.254.1.149    281
    169.254.1.149  255.255.255.255         On-link     169.254.1.149    281
  169.254.255.255  255.255.255.255         On-link     169.254.1.149    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     169.254.1.149    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     169.254.1.149    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 13    281 fe80::/64                On-link
 13    281 fe80::95e2:5a81:fa88:195/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/28/2013 10:38:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x5fc
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:38:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x2240
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:38:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1eec
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:38:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x30c
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:38:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1edc
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:37:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1b94
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:37:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x5fc
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:37:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1ee4
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:37:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1fec
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
Error: (09/28/2013 10:37:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLMSServerForPDVD11.exe, version: 2.0.0.9226, time stamp: 0x4e572795
Faulting module name: CLMediaServer.dll, version: 2.0.0.9226, time stamp: 0x4e572739
Exception code: 0xc0000005
Fault offset: 0x00010e24
Faulting process id: 0x1e28
Faulting application start time: 0xCLMSServerForPDVD11.exe0
Faulting application path: CLMSServerForPDVD11.exe1
Faulting module path: CLMSServerForPDVD11.exe2
Report Id: CLMSServerForPDVD11.exe3
 
 
System errors:
=============
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the SMB 2.0 MiniRedirector service which failed to start because of the following error: 
%%1068
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Server SMB 2.xxx Driver service depends on the srvnet service which failed to start because of the following error: 
%%22
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: 
%%22
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: 
%%22
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The SMB MiniRedirector Wrapper and Engine service failed to start due to the following error: 
%%22
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The srvnet service failed to start due to the following error: 
%%22
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: 
%%1068
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 
%%1068
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Server SMB 1.xxx Driver service depends on the Server SMB 2.xxx Driver service which failed to start because of the following error: 
%%1068
 
Error: (09/28/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the SMB 2.0 MiniRedirector service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-09-25 22:27:37.006
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-25 22:27:36.803
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-22 01:24:44.609
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-22 01:24:44.407
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Acer Backup Manager (Version: 2.0.0.60)
Acer Crystal Eye webcam (Version: 1.0.2.1)
Acer Crystal Eye Webcam (Version: 5.2.13.1)
Acer ePower Management (Version: 5.00.3002)
Acer eRecovery Management (Version: 4.05.3007)
Acer Game Console
Acer Games (Version: 1.0.0.80)
Acer Registration (Version: 1.03.3002)
Acer ScreenSaver (Version: 1.1.0105.2010)
Acer Updater (Version: 1.02.3001)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 3.2.0.2070)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader 9.5.5 MUI (Version: 9.5.5)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
AMD USB Filter Driver (Version: 1.0.15.94)
ATI Catalyst Install Manager (Version: 3.0.765.0)
AVG 2013 (Version: 13.0.3222)
Backup Manager Basic (Version: 2.0.0.60)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
BitPim 1.0.7 (Version: 1.0.7)
Blackhawk Striker 2 (Version: 2.2.0.82)
Bob the Builder Can-Do-Zoo (Version: 2.2.0.82)
Broadcom 802.11 Network Adapter (Version: 5.100.249.2)
Build-a-lot 2 (Version: 2.2.0.82)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0317.2140.37057)
Catalyst Control Center Graphics Full Existing (Version: 2010.0317.2140.37057)
Catalyst Control Center Graphics Full New (Version: 2010.0317.2140.37057)
Catalyst Control Center Graphics Light (Version: 2010.0317.2140.37057)
Catalyst Control Center Graphics Previews Common (Version: 2010.0317.2140.37057)
Catalyst Control Center InstallProxy (Version: 2010.0317.2140.37057)
Catalyst Control Center Localization All (Version: 2010.0317.2140.37057)
CCC Help Chinese Standard (Version: 2010.0317.2139.37057)
CCC Help Chinese Traditional (Version: 2010.0317.2139.37057)
CCC Help Czech (Version: 2010.0317.2139.37057)
CCC Help Danish (Version: 2010.0317.2139.37057)
CCC Help Dutch (Version: 2010.0317.2139.37057)
CCC Help English (Version: 2010.0317.2139.37057)
CCC Help Finnish (Version: 2010.0317.2139.37057)
CCC Help French (Version: 2010.0317.2139.37057)
CCC Help German (Version: 2010.0317.2139.37057)
CCC Help Greek (Version: 2010.0317.2139.37057)
CCC Help Hungarian (Version: 2010.0317.2139.37057)
CCC Help Italian (Version: 2010.0317.2139.37057)
CCC Help Japanese (Version: 2010.0317.2139.37057)
CCC Help Korean (Version: 2010.0317.2139.37057)
CCC Help Norwegian (Version: 2010.0317.2139.37057)
CCC Help Polish (Version: 2010.0317.2139.37057)
CCC Help Portuguese (Version: 2010.0317.2139.37057)
CCC Help Russian (Version: 2010.0317.2139.37057)
CCC Help Spanish (Version: 2010.0317.2139.37057)
CCC Help Swedish (Version: 2010.0317.2139.37057)
CCC Help Thai (Version: 2010.0317.2139.37057)
CCC Help Turkish (Version: 2010.0317.2139.37057)
ccc-core-static (Version: 2010.0317.2140.37057)
ccc-utility64 (Version: 2010.0317.2140.37057)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CyberLink PowerDVD 11 (Version: 11.0.2218.53)
CyberLink PowerDVD 9 (Version: 9.0.3814.50)
DIRECTV Player (Version: 8.0)
eBay Worldwide (Version: 2.1.0901)
ERUNT 1.1j
Escape Rosecliff Island (Version: 2.2.0.82)
eSobi v2 (Version: 2.0.4.000274)
Faerie Solitaire (Version: 2.2.0.82)
FATE - The Traitor Soul (Version: 2.2.0.82)
Freemake Video Converter version 3.2.1 (Version: 3.2.1)
Google Chrome (Version: 29.0.1547.76)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Identity Card (Version: 1.00.3003)
Jewel Quest Solitaire 3 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
Launch Manager (Version: 4.0.7)
LeapFrog Connect (Version: 4.2.9.15649)
LeapFrog My Pals Plugin (Version: 4.2.9.15649)
LG USB Modem driver
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Monopoly (Version: 2.2.0.82)
MSVCRT (Version: 14.0.1468.721)
MSVCRT Redists (Version: 1.0)
Mystery P.I. - Lost in Los Angeles (Version: 2.2.0.82)
MyWinLocker (Version: 3.1.206.0)
MyWinLocker Suite (Version: 3.1.206.0)
Norton Online Backup (Version: 1.2.0.36)
NTI Backup Now 5 (Version: 5.1.2.628)
NTI Backup Now Standard (Version: 5.1.2.628)
NTI Media Maker 8 (Version: 8.0.12.6630)
OpenOffice.org 3.3 (Version: 3.3.9567)
Penguins! (Version: 2.2.0.82)
Plants vs. Zombies (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.5992)
Realtek High Definition Audio Driver (Version: 6.0.1.6004)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113)
Sansa Updater (Version: 1.406)
Scrabble Plus (Version: 2.2.0.82)
Shredder (Version: 2.0.5.0)
Shutterfly Express Uploader (Version: 1.1.0)
Shutterfly Express Uploader (Version: 1.1.0.0)
Skype™ 6.6 (Version: 6.6.106)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 14.0.19.0)
The Price is Right (Version: 2.2.0.82)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - A New Home (Version: 2.2.0.82)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Welcome Center (Version: 1.00.3013)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Yahoo! Software Update
Yahoo! Toolbar
Yahtzee (Version: 2.2.0.82)
Zuma Deluxe (Version: 2.2.0.82)
 
========================= Devices: ================================
 
Name: E:\
Description: Cruzer          
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: SanDisk 
Service: WUDFRd
Problem: : Windows cannot initialize the device driver for this hardware. (Code 37)
Resolution: The driver returned failure from its DriverEntry routine. Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
 
Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: HTTP
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 3834.9 MB
Available physical RAM: 1575.5 MB
Total Pagefile: 7667.98 MB
Available Pagefile: 5275.2 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.04 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:283.99 GB) (Free:171.65 GB) NTFS
3 Drive e: () (Removable) (Total:1.86 GB) (Free:1.11 GB) FAT
 
========================= Users: ========================================
 
User accounts for \\
 
Acer                     Administrator            Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 
 
 
 
Farbar Service Scanner Version: 13-09-2013
Ran by Acer (administrator) on 28-09-2013 at 22:40:53
Running from "C:\Users\Acer\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. 
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2012-02-16 23:19] - [2013-09-22 01:34] - 0079672 ____A (AVG Technologies CZ, s.r.o.) 044333531FF88AE5C80C981A33649396
 
ATTENTION!=====> C:\Windows\System32\drivers\afd.sys IS INFECTED.
 
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
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  • Root Admin

Please not the infected file.

ATTENTION!=====> C:\Windows\System32\drivers\afd.sys IS INFECTED

Please try to run the SFC (System File Checker) as listed here to replace that file.

Once the file is replaced and the computer restarted then see if the Internet is now working or not and let me know.

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  • Root Admin

No, we're not done.  That was just one step.  Now we need to confirm nothing else is left over.
 
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.
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  • Root Admin

Please go ahead and delete that file then run the following

 

Please download Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


 

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 Results of screen317's Security Check version 0.99.73  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 10  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

 WMI entry may not exist for antivirus; attempting automatic update. 

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 Adobe Flash Player 11.8.800.168  

 Adobe Reader 9 Adobe Reader out of Date! 

 Google Chrome 29.0.1547.66  

 Google Chrome 29.0.1547.76  

````````Process Check: objlist.exe by Laurent````````  

 ESET ESET Online Scanner OnlineScannerApp.exe  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 5% 

````````````````````End of Log`````````````````````` 

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  • Root Admin

Adobe Reader is now on 11.x though I believe 9.x is still supported.  Please check from within the program on the Help Menu of there are any updates available and if so then get the update.

 

How is the computer running now?

Are there still any signs of an infection?

 

What antivirus are you using on the system now?

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  • Root Admin

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
It will also reset your System Restore by flushing out previous restore points and create a new restore point.
It will also remove all the backups our tools may have created.

Uninstall ComboFix (if used):

  • Turn off all active protection software including your antivirus.
  • Push the "Windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • Please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

CF-Uninstall.png

Remove the rest of the tools used:



Please download
OTCleanIt
and save it to your Desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not go ahead and delete it by yourself.
  • If asked to restart the computer, please do so


Note:

If you receive a warning from your firewall or other security programs regarding
OTCleanIt
attempting to contact the internet, please allow it to do so.


AdwCleaner Removal:
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes

ESET antivirus Removal:
  • This tool can be uninstalled via the Control Panel, Programs, Uninstall


If there are any other left over Folders, Files, Logs then you can delete them on your own.

Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.


 
If you're not currently using Malwarebytes PRO then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.
 

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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