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Have the NSA/FBI Ransom Hijacker.

Have read in the forum.  using F8 does not work but created a rescue disk for Win7-32 on another laptop.  Able to go to CMD line and open Notepad to use the DDS tool as well as the FRST tool.  I have uploaded to the two files.  Looks like the entire registry is removed.

 

Thank you for your help.

FRST.txt

attach.txt

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Appears you didn't do it correctly:

Welcome to the forum, here's how we deal with that malware:

  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.

  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
      • Startup Repair

        System Restore

        Windows Complete PC Restore

        Windows Memory Diagnostic Tool

        Command Prompt

        Select Command Prompt

        Once in the Command Prompt:

    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

      Note: Replace letter e with the drive letter of your flash drive.

    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
MrC
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see log below:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 20-09-2013
Ran by SYSTEM on MININT-BAPONF2 on 22-09-2013 10:19:12
Running from E:\
WIN_7 Service Pack 1 (X86) OS Language: English(US)
Boot Mode: Recovery
Attention: Could not load system hive.
Attention: System hive is missing.

==================== Registry (Whitelisted) ==================

Attention: Software hive is missing.

ATTENTION: Software hive is not loaded.

========================== Services (Whitelisted) =================

==================== Drivers (Whitelisted) ====================

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

==================== One Month Modified Files and Folders =======

==================== Known DLLs (Whitelisted) ============

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.
C:\Windows\system32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION!.
C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION!.

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: <===== ATTENTION!
HKLM\...\exefile\DefaultIcon:  <===== ATTENTION!
HKLM\...\exefile\open\command:  <===== ATTENTION!

==================== Restore Points  =========================

==================== Memory info ===========================

Percentage of memory in use: 10%
Total physical RAM: 4021.85 MB
Available physical RAM: 3586.93 MB
Total Pagefile: 4020.14 MB
Available Pagefile: 3586.02 MB
Total Virtual: 2047.88 MB
Available Virtual: 1932.19 MB

==================== Drives ================================

Drive e: () (Removable) (Total:3.74 GB) (Free:3.73 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 149 GB) (Disk ID: A05CECBD)
Partition 1: (Active) - (Size=149 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 4 GB) (Disk ID: 0696579C)
Partition 1: (Not Active) - (Size=4 GB) - (Type=0B)

==================== End Of Log ============================

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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