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unusual run-time error with mbam (among other system glitches)

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Is this a paid version of avast antivirus ?

 

avast is now up to version 8 and this shows as version 5

 

If possible I'd like you to uninstall the current version of avast and reboot and then install the latest version and update it and do a Full System scan and let me know if it finds anything or not.

 

Avast! Free Antivirus

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no it's the free version and it says it's avast 8, i have it set to automatically update, but i'll do that anyway.

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okay full scan complete, no threats found, though it said some files could not be scanned all with the same "error: data error (cyclical redundancy check) (23)"

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do you mean download malwarebytes again and do a quick scan or do a quick scan via avast?

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I'm concerned that your installation of avast might have something wrong with it and would like you to reinstall it.  Then do a full system scan with avast and post back the results.

 

Then do an mbam clean removal and reinstall process and then do a Quick Scan with MBAM as well and post back that log please.

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yeah i did the uninstall/reinstall of avast already... that's where i said "no threats found/cyclical redundancy"... and then did the cleam removal of mbam, i'll re-install that now and do a scan. sorry for the delays, life keeps getting in the way.

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okay, i'm getting the exact same runtime error that originally prompted me to come to these forums :-S

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Please run a Full Disk Check on your system

 

Click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator"

Then type the following and press the Enter key.  It will say it can't lock the drive and ask if you want to run it on restart.  Press the Y key and then the Enter key.

Then restart the computer.  It should take at least 10 minutes to run in the DOS scanning screen.  It can take hours though depending on the size of the drive.

 

CHKDSK C: /R

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okay does it leave a log somewhere? i ended up running some errands because yeah it was taking awhile. when i came back it was back to my desktop.

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Event Type: Information

Event Source: Winlogon

Event Category: None

Event ID: 1001

Date:  9/23/2013

Time:  5:57:28 PM

User:  N/A

Computer: OWNER-FE67592C8

Description:

Checking file system on C:

The type of the file system is NTFS.

 

A disk check has been scheduled.

Windows will now check the disk.                        

Cleaning up instance tags for file 0x5d41.

Cleaning up minor inconsistencies on the drive.

Cleaning up 3161 unused index entries from index $SII of file 0x9.

Cleaning up 3161 unused index entries from index $SDH of file 0x9.

Cleaning up 3161 unused security descriptors.

CHKDSK is verifying Usn Journal...

Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

Free space verification is complete.

CHKDSK discovered free space marked as allocated in the

master file table (MFT) bitmap.

Windows has made corrections to the file system.

102398278 KB total disk space.

  85466460 KB in 144418 files.

     52748 KB in 15152 indexes.

         0 KB in bad sectors.

    353090 KB in use by the system.

     65536 KB occupied by the log file.

  16525980 KB available on disk.

      4096 bytes in each allocation unit.

  25599569 total allocation units on disk.

   4131495 allocation units available on disk.

Internal Info:

10 b4 02 00 5e 6f 02 00 6d fe 03 00 00 00 00 00  ....^o..m.......

f4 04 00 00 04 00 00 00 3f 0d 00 00 00 00 00 00  ........?.......

44 7b e8 0c 00 00 00 00 58 6e b1 37 00 00 00 00  D{......Xn.7....

aa 16 19 1c 00 00 00 00 48 15 cc 0e 04 00 00 00  ........H.......

72 a6 a8 89 00 00 00 00 86 5f 52 04 05 00 00 00  r........_R.....

30 11 e5 a6 00 00 00 00 50 3d 07 00 22 34 02 00  0.......P=.."4..

00 00 00 00 00 70 75 60 14 00 00 00 30 3b 00 00  .....pu`....0;..

 

Windows has finished checking your disk.

Please wait while your computer restarts.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Great, please run another FULL scan of your system with avast and post back the results.

Then restart the computer and disable avast and run Combofix again and post back it's results too.

Hopefully we should not see that cyclic redundancy issue now.

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still getting the same error: data error (cyclical redundancy) (23) on the same things as before... should i resboot the computer and run combofix anyway?

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Can't see the entire path and file name but it looks like this is possibly scanning inside a zip file and that file is corrupted so that when it extracts it to scan it the files cannot be read. Is it scanning a zip or similar archive file here?

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when i moved the path name wider most of that is world of warcraft related, so possibly

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shoot i meant to attach the file:

post-145838-0-58525800-1379996745_thumb.

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actually when i try to do anything with those folders in the e drive directly... i.e. the one is just an addon for warcraft that got locked in some how and i could never delete it... still can't, as for that Harvey folder issue, that's a completely new one to me, and i had just watched that movie again a few days ago with no problem.... it now says when i click on the folder that my E drive isn't formatted.... that does not sound good... and obviously untrue.

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and when i try to delete it does the same thing thing that the locked addon folder does "Cannot delete <name>: The directory is not empty."

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Okay please try the following.

Click on START - RUN and type in CMD.EXE and click OK.

Then type the following exactly and see if you can check the E: drive for failures.

CHKDSK E: /R /X

If you get an error about a RAW drive or something like that then do not proceed just let me know.

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alright it's running now, taking its time on stage 4 as with when it reached the same stage when doing chkdsk on c drive... noticed a lot of "recovering orphaned file.." for those listed in the avast scan.

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