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thedirtydeal

Irritating BSOD problem

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No.  It isn't Firefox.  Can your capture the screen error message and post a graphic ?

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I'm not sure when it'll happen again, but whenever it does, I'll be sure to get a screen shot and post it.

If you are unable to get a screen shot, take a picture of it with your cell phone and post that picture.

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Okay, since I got up this morning it has blue screened two more times, but neither time has it given me that little pop up message.  Is it possible that I could just back up all of my important stuff and do a complete re-install of everything?  Would that have any effect?  Cause I'm getting really annoyed at this point and really, the only things I'd need to save are some pictures and some school work.  The rest I could always just re-download.

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This is the most recent crash report as generated by WhoCrashed by the way.  Not sure if it'll help.

 

On Thu 9/19/2013 12:06:50 PM GMT your computer crashed
crash dump file: C:\Windows\minidump\091913-21933-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3249DB)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF9FBCA024, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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OK.  Got it.

 

What is the Motherboard make model and its present BIOS revision ?

 

Besides the GeForce GTS 450, what PCI cards are installed ?

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Just to add to David's expert advice, check the motherboard for blown capacitors to make sure that's not the root of the problem....

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OK.  Got it.

 

What is the Motherboard make model and its present BIOS revision ?

 

Besides the GeForce GTS 450, what PCI cards are installed ?

 

How would I go about getting all of that information?

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Ummm... 

 

It's self built.  I've had it for 3 years ...

 

 

You should have the motherboard printed manual and if you built it, you have documentation of what is in it.

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Okay, I managed to get the information.

 

The motherboard is

ASUSTeK Computer INC.

Maximus II Formula Rev 1.xx

Chipset: Intel P45/P43/G45/G43 Rev. A2

Southbridge: Intel 82801 JR (ICHI0R) Rev. 00

LPCIO: Winbond W83667HG

 

BIOS

Brand American Megatrends Inc.

Version 0901

Date 07/21/2008

 

As for PCI, I have my video card, as well as a Creative SB X-Fi sound card and an internet thingamajigger that is below the sound card that hooks to cables which go to an external receiver.

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If I have this correctly, this ASUS MB has 2 x Gigabit Ethernet ports.

 

http://www.asus.com/Motherboards/MAXIMUS_II_FORMULA/

 

Does this look correct ?

post-14644-0-64300500-1379628571_thumb.j

post-14644-0-56142200-1379628675_thumb.j

If yes, it is correct.

 

 

You stated BIOS "Version 0901 Date 07/21/2008"

 

I want you to eventually upgrade thew BIOS to "Version 2302"

 

Upgrading the BIOS isn't easy so we'll leave that for a while but I want you to first...

 

1.  Verify this is the system

 

2.  If this is the system, based upon the above graphic, where is the Video Card plugged into ?

{  White slot or Blue slot, Left side or Right side }

 

3.  If this is the system, download the BIOS binary file

 

------------------------------

Obtain BIOS binary file.

------------------------------

 

Go >> Here <<

 

Set the OS to: "Windows 7 32b bit"

 

Click on the post-14644-0-35535500-1379629522.jpg next to "BIOS"

 

At the top of the list is "Version 2302"

Find "Download from" and then click on "Global" to its Right.

 

That will instigate a download of a ZIP file that contains "Maximus-II-ASUS-Formula-2302.ROM" that is the binary of the new BIOS version from June 2010.

 

Extract; Maximus-II-ASUS-Formula-2302.ROM  and place it is a handy location.

 

 

 

 

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I want you to uninstall the Video card Driver as you did in in Post #20 and then shutdown the PC and subsequently open the chassis..

 

Move the video card from the present Blue Slot to the other Blue Slot.

 

Reboot and reinstall the video software.

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Now we'll wait and see...

 

In the mean time, I'll put together instructions on how to update the ASUS MB BIOS.

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BIOS Upgrade Instructions

 

Go >> Here <<

 

Choose your OS:  "Windows 7 32bit"

 

Click on thepost-14644-0-87555600-1379638630.jpg next to "Utilities"

 

Go down the list until you find the following "Description"

ASUS Update V7.17.06 Install Program for Windows XP/Vista/7 32bit & 64bit.

 

Find "Download from" and then click on "Global" to its Right.

 

That will instigate a download of a ZIP file that contains an installer folder called "AsusUpdt_V71706".  Extract that folder to a location on you computer.  Run the file; SETUP.EXE in that folder to install the ASUS Windows BIOS Update Utility.

 

Go through the Windows Start Menu "Programs" and find  ASUS --> ASUSupdate.

 

{ Reference: Page 3-1 in the manual:  e3808_maximus_ii_formula.pdf }

 

Run the ASUSUpdate Utility and you will see the following.  In the pull-down list choose "Update BIOS from File" as seen in the graphic.

 

Then point it to the file "Maximus-II-ASUS-Formula-2302.ROM" you saved earlier.

 

Then choose "Next" and just finish it off.

 

post-14644-0-65751200-1379639419_thumb.j

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Okay, I just had another BSOD after installing the new BIOS.  It was exactly the same as the one just prior to installing the new BIOS.

 

On Fri 9/20/2013 2:19:38 PM GMT your computer crashed
crash dump file: C:\Windows\minidump\092013-22136-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3249DB)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF9F2888FC, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 9/20/2013 1:47:58 PM GMT your computer crashed
crash dump file: C:\Windows\minidump\092013-22854-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3249DB)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF9FBAF024, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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When you install a new BIOS it may cause hardware to Plug 'n Play again because the BIOS (Basic Input Output System) is the middleware that allows any OS to communicate with the hardware.  Since there were so many BIOS updates created between Version 0901 and v2302, that can be expected.

 

I need to think about this some more.

 

Hopefully another may have ideas and may chime-in in the meantime.

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