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I'm Infected - Trojan.PWS.Zbot


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HI there.  I believe that my computer is still infected with a Trojan or other Malware.  Malwarebytes has found Trojan.PWS.Zbot on more than one occasion even after having removed it once before.  As per your instructions I have ran the DDS scan and the results are pasted below.  Thank you in advance for any assistance you can provide me.

 

DDS.TXT

 

DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by benjamin at 15:27:13 on 2013-09-16
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3326.2332 [GMT -5:00]
.
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
============== Running Processes ================
.
C:\Program Files\Tablet\Pen\WTabletServiceCon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\LTSvc\LTSVC.exe
C:\WINDOWS\LTsvc\LTSvcMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\WINDOWS\LTsvc\LTTray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files\Cyberlink\Shared files\brs.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Documents and Settings\benjamin.STEINBOMERHOME\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Documents and Settings\benjamin.STEINBOMERHOME\Application Data\Spotify\Data\SpotifyWebHelper.exe
C:\Documents and Settings\benjamin.STEINBOMERHOME\Application Data\Spotify\Spotify.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Documents and Settings\benjamin.STEINBOMERHOME\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Documents and Settings\benjamin.STEINBOMERHOME\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\CDBurnerXP\cdbxpp.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Google\Google SketchUp 7\SketchUp.exe
C:\Program Files\Autodesk Architectural Desktop 2006\acad.exe
C:\DOCUME~1\BENJAM~1.STE\LOCALS~1\Temp\AdskCleanup.0001
C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AcroIEToolbarHelper Class: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Autodesk DWF: {F03966D3-8EA0-47B4-BBE0-85BFE6CBC8AC} - c:\program files\autodesk\autodesk dwf writer\dwf addin\DWFIEAddin.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Autodesk DWF: {F03966D3-8EA0-47b4-BBE0-85BFE6CBC8AC} - c:\program files\autodesk\autodesk dwf writer\dwf addin\DWFIEAddin.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [Akamai NetSession Interface] "c:\documents and settings\benjamin.steinbomerhome\local settings\application data\akamai\netsession_win.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [spotify Web Helper] "c:\documents and settings\benjamin.steinbomerhome\application data\spotify\data\SpotifyWebHelper.exe"
uRun: [spotify] "c:\documents and settings\benjamin.steinbomerhome\application data\spotify\Spotify.exe" /uri spotify:autostart
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [EvtMgr6] c:\program files\logitech\setpointp\SetPoint.exe /launchGaming
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [RemoteControl10] "c:\program files\cyberlink\powerdvd10\PDVD10Serv.exe"
mRun: [bDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Nvtmru] "c:\program files\nvidia corporation\nvidia update core\nvtmru.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRunOnce: [innoSetupRegFile.0000000001] "c:\windows\is-EG3DB.exe" /REG
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\benjam~1.ste\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\benjamin.steinbomerhome\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart16.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\networ~1.lnk - c:\windows\ltsvc\LTTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoWelcomeScreen = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: SoftwareSASGeneration = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - 
TCP: NameServer = 10.10.36.3
TCP: Interfaces\{73E84158-597A-4742-ACE4-435D058A6C27} : DHCPNameServer = 10.10.36.3
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\benjamin.steinbomerhome\application data\mozilla\firefox\profiles\eh2pr60g.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\tabletplugins\npWacomTabletPlugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-12-21 115008]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2010-12-21 94872]
R2 {1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC};Power Control [2013/01/07 12:40:09];c:\program files\cyberlink\powerdvd10\navfilter\000.fcl [2010-8-26 87536]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2011-1-12 810144]
R2 LBeepKE;Logitech Beep Suppression Driver;c:\windows\system32\drivers\LBeepKE.sys [2012-11-26 12216]
R2 LTService;ERGOS Support Monitoring Service;c:\windows\ltsvc\LTSVC.exe [2013-2-13 1339168]
R2 LTSvcMon;ERGOS Support Monitoring Service CheckUp Util;c:\windows\ltsvc\LTSvcMon.exe [2013-2-13 100864]
R2 WTabletServiceCon;Wacom Consumer Service;c:\program files\tablet\pen\WTabletServiceCon.exe [2012-12-7 526208]
S0 cerc6;cerc6; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 hidkmdf;KMDF Driver;c:\windows\system32\drivers\hidkmdf.sys [2012-12-7 11680]
S3 WacHidRouter;Wacom Hid Router;c:\windows\system32\drivers\wachidrouter.sys [2012-12-7 69024]
S3 wacomrouterfilter;Wacom Router Filter Driver;c:\windows\system32\drivers\wacomrouterfilter.sys [2012-12-7 13728]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile="c:\windows\system32\notepad.exe" "%1"
FileExt: .js: jsfile="c:\program files\adobe\adobe dreamweaver cs5\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs5\dreamweaver.exe", "%1"
ShellExec: dwgviewr.exe: open="c:\program files\autodesk\dwg trueview 2013\dwgviewr.exe"
.
=============== Created Last 30 ================
.
2013-09-16 14:41:33 1544704 ----a-w- c:\windows\is-EG3DB.exe
2013-09-03 13:53:52 187248 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2013-08-22 21:20:31 -------- d-----w- c:\documents and settings\benjamin.steinbomerhome\local settings\application data\NVIDIA
2013-08-22 21:09:27 893728 ----a-w- c:\windows\system32\nvdispgenco3232049.dll
2013-08-22 21:09:27 1024288 ----a-w- c:\windows\system32\nvdispco3232049.dll
2013-08-22 20:55:20 -------- d-----w- C:\NvidiaLogging
2013-08-21 17:09:06 -------- d-----w- C:\Malwarebytes
2013-08-21 14:16:58 -------- d-----w- c:\program files\iPod
2013-08-21 14:16:54 -------- d-----w- c:\program files\iTunes
2013-08-21 14:16:54 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
.
==================== Find3M  ====================
.
2013-09-15 14:48:33 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-15 14:48:33 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-25 16:30:48 13120 ----a-w- c:\windows\system32\drivers\StarOpen.sys
2013-08-22 21:10:14 1098896 ----a-w- c:\windows\system32\nvdrsdb0.bin
2013-08-22 21:10:14 1 ----a-w- c:\windows\system32\nvdrssel.bin
2013-08-22 21:10:10 1098896 ----a-w- c:\windows\system32\nvdrsdb1.bin
2013-06-21 12:02:09 7663616 ----a-w- c:\windows\system32\nvcuda.dll
2013-06-21 12:02:09 6320128 ----a-w- c:\windows\system32\nvopencl.dll
2013-06-21 12:02:09 57344 ----a-w- c:\windows\system32\OpenCL.dll
2013-06-21 12:02:09 4014592 ----a-w- c:\windows\system32\nv4_disp.dll
2013-06-21 12:02:09 2783008 ----a-w- c:\windows\system32\nvcuvid.dll
2013-06-21 12:02:09 2548736 ----a-w- c:\windows\system32\nvapi.dll
2013-06-21 12:02:09 20197376 ----a-w- c:\windows\system32\nvoglnt.dll
2013-06-21 12:02:09 2002720 ----a-w- c:\windows\system32\nvcuvenc.dll
2013-06-21 12:02:09 17551360 ----a-w- c:\windows\system32\nvcompiler.dll
2013-06-21 12:02:09 10973504 ----a-w- c:\windows\system32\drivers\nv4_mini.sys
2013-06-21 09:54:12 54272 ----a-w- c:\windows\system32\nvwddi.dll
2013-06-21 09:54:11 156960 ----a-w- c:\windows\system32\nvsvc32.exe
2013-06-21 09:54:10 15677728 ----a-w- c:\windows\system32\nvcpl.dll
2013-06-21 09:54:09 223008 ----a-w- c:\windows\system32\nvmctray.dll
2013-06-21 09:54:09 144160 ----a-w- c:\windows\system32\nvcolor.exe
2013-06-20 16:09:33 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-20 16:09:28 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-06-20 16:09:27 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-20 16:09:27 789416 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 15:27:43.37 ===============
 
 
Attach.txt
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/20/2012 4:38:49 PM
System Uptime: 9/16/2013 8:56:54 AM (7 hours ago)
.
Motherboard: Dell Inc.           |  | 0FH884
Processor:               Intel® Pentium® D CPU 3.40GHz | Microprocessor | 3391/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 156.357 GiB free.
D: is CDROM ()
H: is NetworkDisk (NTFS) - 199 GiB total, 20.928 GiB free.
Z: is NetworkDisk (NTFS) - 1 GiB total, 13.327 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 9/16/2013 9:21:40 AM - System Checkpoint
.
==== Installed Programs ======================
.
AccXES
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0.1 Professional
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Community Help
Adobe Dreamweaver CS5
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe PageMaker 7.0
Adobe Photoshop CS
Adobe Reader X (10.1.8)
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Autodesk 2006 OE Hotfix
Autodesk Architectural Desktop 2006
Autodesk DWF Viewer
Autodesk DWF Writer 3.5
Bamboo
Blender
Bonjour
CCleaner
CDBurnerXP
COMcheck 3.9.2.0 (Current User)
Compatibility Pack for the 2007 Office system
CutePDF Writer 3.0
CyberLink PowerDVD 10
Dropbox
DWG TrueView 2013
eReg
ESET NOD32 Antivirus
Google Chrome
Google Earth
Google SketchUp Pro 7
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Inkscape 0.48.2
InstaCodecs
Intel® Graphics Media Accelerator Driver
iTunes
Java 7 Update 25
Java Auto Updater
Logitech SetPoint 6.51
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox 18.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA Control Panel 320.49
NVIDIA GeForce Experience 1.6
NVIDIA Graphics Driver 320.49
NVIDIA HD Audio Driver 1.3.24.2
NVIDIA Install Application
NVIDIA nView 140.62
NVIDIA nView Desktop Manager
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0604
NVIDIA Update 7.2.17
NVIDIA Update Components
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SketchUp 8
SketchUp DWG Importer
Spotify
StoneCAD 6_1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973815)
WebFldrs XP
WebTablet FB Plugin 32 bit
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
9/9/2013 3:57:23 PM, error: Service Control Manager [7038]  - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:  Logon failure: the user has not been granted the requested logon type at this computer. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
9/9/2013 3:57:23 PM, error: Service Control Manager [7000]  - The NVIDIA Update Service Daemon service failed to start due to the following error:  The service did not start due to a logon failure.
9/16/2013 8:59:05 AM, error: System Error [1003]  - Error code 1000008e, parameter1 c0000005, parameter2 bf862276, parameter3 b2765ae4, parameter4 00000000.
9/16/2013 3:24:07 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/12/2013 6:38:13 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
9/12/2013 3:00:01 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
9/11/2013 11:17:13 AM, error: Service Control Manager [7022]  - The ERGOS Support Monitoring Service CheckUp Util service hung on starting.
9/11/2013 10:26:02 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  ehdrv Fips intelppm
9/11/2013 10:25:27 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
9/11/2013 10:24:57 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
.
==== End Of File ===========================
 
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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Hi MrCharlie.  Thank you for replying to my post.  As requested, the results from Rogue Killer scan are posted below. 

 

RogueKiller V8.6.11 [sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : benjamin [Admin rights]
Mode : Scan -- Date : 09/16/2013 16:13:49
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 1 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST3250310NS +++++
--- User ---
[MBR] e34a140707f00f0fa159d28e6e5b61aa
[bSP] 3e0e1c8d09b9a7bb69e575481d83927c : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238409 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_09162013_161349.txt >>
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Not much showing...lets run some scans:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Hmm.  Well, I ran the Malwarebytes Anti-Rootkit scan and it didn't seem to find anything wrong. I have attached the logs as per your request.  I wonder why nothing is showing up.  About an hour ago I had to restart my computer because my web browser was no longer loading webpages and malwarebytes anti-malware was unable to download an updates.  This behavior with my web browser and Malwarebytes has been pretty typical in the afternoons over the last 2 weeks or so.  Do you think maybe I should run these scans while the computer is in safe mode with networking or something like that?

 

Thanks!

mbar-log-2013-09-16 (16-27-52).txt

system-log.txt

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MBAR is just one of several scans I'm going to have you run, each one targets certain infections.

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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You're missing a driver:

c:\windows\system32\drivers\i8042prt.sys . . . is missing!!

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefindi8042prt.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

MrC

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Good.......

Please run a free online scan with the ESET Online Scanner (it may take a while to run)

Note: You will need to use Internet Explorer for this scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats and the option Scan unwanted applications is checked

Click Advanced settings and select the following:

  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
Click Start

Wait for the scan to finish

Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

Copy and paste that log as a reply to this topic

MrC

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ESET Scan Log:

 

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=8
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=0ee44bb7a4667f49b97ccb00ba884c0e
# engine=15177
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-09-18 03:27:21
# local_time=2013-09-18 10:27:21 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=8200 16776701 100 100 0 84563291 0 0
# scanned=142320
# found=0
# cleaned=0
# scan_time=3498
# nod_component=V3 Build:0x30000000
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Clean.....

Lets clean out any adware while you're here: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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I just want to be sure it's okay before I delete anything.  I don't know what viewpoint or APN is.  Here is the log from AdwCleaner:

 

# AdwCleaner v3.004 - Report created 18/09/2013 at 11:36:43
# Updated 15/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : benjamin - USER-AE649AB3BF
# Running from : C:\Documents and Settings\benjamin.STEINBOMERHOME\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Found C:\Documents and Settings\All Users\Application Data\apn
Folder Found C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Found C:\Program Files\Viewpoint
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\PIP
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\InstallIQ
Key Found : HKLM\Software\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Wajam
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\Software\PIP
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Mozilla Firefox v18.0.1 (en-US)
 
[ File : C:\Documents and Settings\Benjamin.STEINBOMERHOME\Application Data\Mozilla\Firefox\Profiles\eh2pr60g.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.66
 
[ File : C:\Documents and Settings\Benjamin.STEINBOMERHOME\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2278 octets] - [18/09/2013 11:36:43]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2338 octets] ##########
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Here are the results of the AdwCleaner scan and the Malwarebytes scan:

 

# AdwCleaner v3.004 - Report created 18/09/2013 at 12:32:27
# Updated 15/09/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : benjamin - USER-AE649AB3BF
# Running from : C:\Documents and Settings\benjamin.STEINBOMERHOME\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Documents and Settings\All Users\Application Data\apn
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Viewpoint
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\PIP
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Wajam
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Mozilla Firefox v18.0.1 (en-US)
 
[ File : C:\Documents and Settings\Benjamin.STEINBOMERHOME\Application Data\Mozilla\Firefox\Profiles\eh2pr60g.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.66
 
[ File : C:\Documents and Settings\Benjamin.STEINBOMERHOME\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2418 octets] - [18/09/2013 11:36:43]
AdwCleaner[s0].txt - [2387 octets] - [18/09/2013 12:32:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2447 octets] ##########
 
 
MALWAREBYTES SCAN:
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.09.18.10
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
benjamin :: USER-AE649AB3BF [administrator]
 
9/18/2013 12:42:38 PM
mbam-log-2013-09-18 (12-42-38).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 318803
Time elapsed: 5 minute(s), 49 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
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OK.....

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Here are the results of the security check:

 

 Results of screen317's Security Check version 0.99.73  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Please wait while WMIC compiles updated MOF files.d 
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.168  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox 18.0.1 Firefox out of Date!  
 Google Chrome 29.0.1547.57  
 Google Chrome 29.0.1547.66  
````````Process Check: objlist.exe by Laurent````````  
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 3% 
````````````````````End of Log`````````````````````` 
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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 25 <-----please update, should be Update 40

Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-------------------------


Adobe Reader 10.1.8 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

--------------------------------

Mozilla Firefox 18.0.1 Firefox out of Date! <----please check for an update if available

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Hi MrC.  I have cleaned everything up as per your instructions.  I have also updated the programs you suggested.  Does this mean we are all wrapped up here?  If so,  thank you very much for your time and assistance.  I greatly appreciate everything and hopefully this means that everything is fixed.  If my PC starts to act up again in the next week, should I update you via this thread or should I start a new one?

 

Thanks!

 

bpruett01

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