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Weird file and internet connection problems


MarcR
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Hi All

 

Ive just found a file on my C drive called 'end'

 

I have no idea what this is

 

Also, my internet has been a pain in the backside for a good few months now

 

It takes between 5-10 mins to connect when the computer is switched on and it constantly disconnects

 

I have A Dell XPS 8300

 

Let me know if you need any other info

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Hello kMarcR and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.

http://forums.malwarebytes.org/index.php?showtopic=9573

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