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Infected Trojan.Gen2


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Hello,  I seem to have picked up the Trojan.Gen2 virus.  I am not sure whether I am fully infected or not but I was unable to reach the internet or anything else for that matter.  I ran a scan for malaware but it did not find anything.   I am running Symantec EndPoint Protection and it kept coming up with Trojan.Gen2 as well as Trojan.noaccess.C  and Trojan.noaccess.B.

 

I downloaded on another machine and then ran serveral removal utilities with no luck.

 

I then found a thread here on running combofix.

 

 

I downloaded this and ran it and the following is my log:

 

ComboFix 13-09-13.03 - Administrator 09/14/2013  11:37:58.1.8 - x64
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.16291.13417 [GMT -4:00]
Running from: c:\users\Administrator\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Enabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Symantec Endpoint Protection *Enabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\END
c:\program files (x86)\Google\Desktop\Install
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\@
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\GoogleUpdate.exe
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\L\201d3dde
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\L\6715e287
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\L\76603ac3
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\U\80000000.@
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\U\80000032.@
c:\program files (x86)\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\9519~1\A535~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\U\80000064.@
c:\users\Administrator\AppData\Local\Google\Desktop\Install
c:\users\Administrator\AppData\Local\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\2E2F~1\28F0~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\@
c:\users\Administrator\AppData\Local\Google\Desktop\Install\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\2E2F~1\28F0~1\E628~1\{4997a091-ccdf-820e-d729-2f2c5ccb92f5}\GoogleUpdate.exe
c:\windows\assembly\GAC_32\Desktop.ini
c:\windows\assembly\GAC_64\Desktop.ini
c:\windows\SysWow64\Packet.dll
c:\windows\SysWow64\pthreadVC.dll
c:\windows\SysWow64\wpcap.dll
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NPF
-------\Service_npf
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-14 to 2013-09-14  )))))))))))))))))))))))))))))))
.
.
2013-09-13 20:46 . 2013-09-13 20:46    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-13 20:46 . 2013-09-13 20:46    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-13 20:46 . 2013-09-13 20:46    --------    d-----w-    c:\windows\SysWow64\Macromed
2013-09-13 20:46 . 2013-09-13 20:46    --------    d-----w-    c:\windows\system32\Macromed
2013-09-13 20:32 . 2013-09-13 20:32    --------    d-sh--w-    c:\windows\SysWow64\%APPDATA%
2013-09-13 20:26 . 2013-09-13 20:26    --------    d-----w-    c:\users\Administrator\AppData\Local\Google
2013-09-13 20:26 . 2013-09-13 20:26    --------    d-----w-    c:\program files (x86)\Google
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-02 13:27 . 2013-07-02 13:27    97176    ----a-w-    c:\windows\SysWow64\ElbyCDIO.dll
2013-06-24 04:41 . 2012-12-21 04:30    78185248    ----a-w-    c:\windows\system32\MRT.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AirVideoServer"="c:\program files (x86)\AirVideoServer\AirVideoServer.exe" [2012-07-19 4935112]
"AnyDVD"="c:\program files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe" [2013-07-09 7221336]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2012-11-09 291608]
"EaseUS EPM tray"="c:\program files (x86)\EaseUS\EaseUS Partition Master 9.1.1 Home Edition\bin\EpmNews.exe" [2012-11-29 2086984]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"VirtualCloneDrive"="c:\program files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" [2011-03-07 89456]
"CloneCDTray"="c:\program files (x86)\SlySoft\CloneCD\CloneCDTray.exe" [2009-01-29 57344]
"PowerDVD12DMREngine"="c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe" [2012-09-19 505872]
"PowerDVD12Agent"="c:\program files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe" [2012-09-19 374560]
"vmware-tray.exe"="c:\program files (x86)\VMware\VMware Workstation\vmware-tray.exe" [2012-11-01 104088]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"My Movies Tray"="c:\program files (x86)\Binnerup Consult\My Movies for Windows Media Center\My Movies Tray.exe" [2013-05-01 496672]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"SoftwareSASGeneration"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 cpudrv64;cpudrv64;c:\program files (x86)\SystemRequirementsLab\cpudrv64.sys;c:\program files (x86)\SystemRequirementsLab\cpudrv64.sys [x]
R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys;c:\windows\SYSNATIVE\epmntdrv.sys [x]
R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys;c:\windows\SYSNATIVE\EuGdiDrv.sys [x]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.SYS;c:\windows\SYSNATIVE\drivers\KAPFA.SYS [x]
R3 Ktvn_KSAASC81861299121551;Ktvn_KSAASC81861299121551;c:\program files (x86)\Kaseya\KSAASC81861299121551\DesktopAccess\Ktvnserver.exe;c:\program files (x86)\Kaseya\KSAASC81861299121551\DesktopAccess\Ktvnserver.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SyDvCtrl;SyDvCtrl;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SyDvCtrl64.sys;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SyDvCtrl64.sys [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys;c:\windows\SYSNATIVE\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys;c:\windows\SYSNATIVE\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys;c:\windows\SYSNATIVE\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 AppleHFS;AppleHFS; [x]
S0 AppleMNT;AppleMNT; [x]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\DRIVERS\iusb3hcs.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3hcs.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMDS64.SYS;c:\windows\SYSNATIVE\Drivers\SEP\0C0107DF\07DF.105\x64\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMEFA64.SYS;c:\windows\SYSNATIVE\Drivers\SEP\0C0107DF\07DF.105\x64\SYMEFA64.SYS [x]
S0 vmci;VMware VMCI Bus Driver;c:\windows\system32\DRIVERS\vmci.sys;c:\windows\SYSNATIVE\DRIVERS\vmci.sys [x]
S0 vsock;vSockets Driver;c:\windows\system32\drivers\vsock.sys;c:\windows\SYSNATIVE\drivers\vsock.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\BASHDefs\20130620.011_671\BHDrvx64.sys;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\BASHDefs\20130620.011_671\BHDrvx64.sys [x]
S1 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553};Symantec Endpoint Protection 12.1.2015.2015.105 Settings Manager;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys;c:\windows\SYSNATIVE\Drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys [x]
S1 dwvkbd;DameWare Virtual Keyboard 64 bit Driver;c:\windows\system32\DRIVERS\dwvkbd64.sys;c:\windows\SYSNATIVE\DRIVERS\dwvkbd64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130718.011\IDSvia64.sys;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130718.011\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.SYS;c:\windows\SYSNATIVE\Drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.SYS [x]
S1 SYMNETS;Symantec Network Security WFP Driver;c:\windows\system32\Drivers\SEP\0C0107DF\07DF.105\x64\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\SEP\0C0107DF\07DF.105\x64\SYMNETS.SYS [x]
S2 {73526619-C24F-470B-9BED-53D455FBB5C6};Power Control [2012/12/20 22:51];c:\program files (x86)\CyberLink\PowerDVD12\Common\NavFilter\000.fcl;c:\program files (x86)\CyberLink\PowerDVD12\Common\NavFilter\000.fcl [x]
S2 AppleOSSMgr;Apple OS Switch Manager;c:\windows\system32\AppleOSSMgr.exe;c:\windows\SYSNATIVE\AppleOSSMgr.exe [x]
S2 AppleTimeSrv;Apple Time Service;c:\windows\system32\AppleTimeSrv.exe;c:\windows\SYSNATIVE\AppleTimeSrv.exe [x]
S2 CLHNServiceForPowerDVD12;CLHNServiceForPowerDVD12;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\CLHNServiceForPowerDVD12.exe;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\CLHNServiceForPowerDVD12.exe [x]
S2 CyberLink PowerDVD 12 Media Server Monitor Service;CyberLink PowerDVD 12 Media Server Monitor Service;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe [x]
S2 CyberLink PowerDVD 12 Media Server Service;CyberLink PowerDVD 12 Media Server Service;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe [x]
S2 KeyAgent;KeyAgent;c:\windows\system32\drivers\KeyAgent.sys;c:\windows\SYSNATIVE\drivers\KeyAgent.sys [x]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
S2 LogonExpertSvc;Logon Expert Service;c:\program files\Softros Systems\LogonExpert\LogonExpertService.exe;c:\program files\Softros Systems\LogonExpert\LogonExpertService.exe [x]
S2 MacHALDriver;Mac HAL;c:\windows\system32\drivers\MacHALDriver.sys;c:\windows\SYSNATIVE\drivers\MacHALDriver.sys [x]
S2 ntk_PowerDVD12;ntk_PowerDVD12;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\ntk_PowerDVD12_64.sys;c:\program files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\ntk_PowerDVD12_64.sys [x]
S2 SepMasterService;Symantec Endpoint Protection;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe;c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 VMUSBArbService;VMware USB Arbitration Service;c:\program files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe;c:\program files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe [x]
S2 VMwareHostd;VMware Workstation Server;c:\program files (x86)\VMware\VMware Workstation\vmware-hostd.exe;c:\program files (x86)\VMware\VMware Workstation\vmware-hostd.exe [x]
S2 vncserver;VNC Server;c:\program files\RealVNC\VNC Server\vncserver.exe;c:\program files\RealVNC\VNC Server\vncserver.exe [x]
S2 vstor2-mntapi10-shared;Vstor2 MntApi 1.0 Driver (shared);SysWOW64\drivers\vstor2-mntapi10-shared.sys;SysWOW64\drivers\vstor2-mntapi10-shared.sys [x]
S3 AppleBtBc;Apple Broadcom Built-in Bluetooth;c:\windows\system32\DRIVERS\AppleBtBc.sys;c:\windows\SYSNATIVE\DRIVERS\AppleBtBc.sys [x]
S3 bScsiSDa;bScsiSDa;c:\windows\system32\DRIVERS\bScsiSDa.sys;c:\windows\SYSNATIVE\DRIVERS\bScsiSDa.sys [x]
S3 CirrusFilter;CS420xLowerFilter;c:\windows\system32\DRIVERS\CS420x64.sys;c:\windows\SYSNATIVE\DRIVERS\CS420x64.sys [x]
S3 DwMirror;DwMirror;c:\windows\system32\DRIVERS\DamewareMini.sys;c:\windows\SYSNATIVE\DRIVERS\DamewareMini.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 IRRemoteFlt;IR Receiver Filter Driver;c:\windows\system32\DRIVERS\IRFilter.sys;c:\windows\SYSNATIVE\DRIVERS\IRFilter.sys [x]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3hub.sys [x]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3xhc.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-09-13 20:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apple_KbdMgr"="c:\program files\Boot Camp\Bootcamp.exe" [2012-11-27 743336]
"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-11-29 57928]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-12-14 172144]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-12-14 399984]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-12-14 441968]
"DameWare MRC Agent"="c:\windows\dwrcs\DWRCST.exe" [2011-05-13 298360]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
LSP: %windir%\system32\vsocklib.dll
TCP: Interfaces\{AC893CB4-8C3C-4A5A-AB03-5047503AC3A0}: NameServer = 208.67.222.222,208.67.220.220
FF - ProfilePath - c:\users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\3mmefxi5.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo

.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{266fcdca-7bb3-4da7-b3bf-f845dea2ebd6} - (no file)
SafeBoot-KAKSAASC81861299121551
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SepMasterService]
"ImagePath"="\"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe\" /s \"Symantec Endpoint Protection\" /m \"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\sms.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SmcService]
"ImagePath"="\"c:\program files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\Smc.exe\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\{73526619-C24F-470B-9BED-53D455FBB5C6}]
"ImagePath"="\??\c:\program files (x86)\CyberLink\PowerDVD12\Common\NavFilter\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_174_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_174_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_174_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_174_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_174.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_174.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_174.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_174.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\SysWOW64\vmnat.exe
c:\windows\SysWOW64\vmnetdhcp.exe
c:\program files (x86)\VMware\VMware Workstation\vmware-authd.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2013-09-14  11:49:49 - machine was rebooted
ComboFix-quarantined-files.txt  2013-09-14 15:49
.
Pre-Run: 414,964,244,480 bytes free
Post-Run: 414,986,690,560 bytes free
.
- - End Of File - - D96A3F354CF470C97CDDDB383FB76D10
5FB38429D5D77768867C76DCBDB35194
 

 

After running ComboFix I was not able to get back to the internet on that machine and downloaded and updated both malaware and symantec antivirus updates.    Any help would be appreciated.

 

Thanks in advance

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Hello tdampier and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
One or more of the identified infections is related to a nasty rootkit component which is difficult to remove. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, delete the partition, reformat and reinstall the Operating System.

Please read:

Should you decide not to follow this advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, disinfection will require more time and more advanced tools.

Please let us know how you would like to proceed.

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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