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Possible Malware on Laptop


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Hello guys and first of all thanks for having a place where we can post malware issues like this.

 

In the last 2 weeks I have noticed that my internet speed is quite slow. Ive had the maintenence guy come by today and test the speed and it seems like there is a problem with my laptop. I am thinking there is some kind of malware since it has always worked fine up until 2 weeks ago. I tried to do a system restore but it didnt change anything.

Usually my speed is 15mb/s but it has dropped to 6-8mb/s every time I test the speed.

The maintenence guy connected his laptop to my router and got the full speed of 15 mb/s while I am only getting the half of it.

 

I use my laptop mostly for work but I also watch movies on it and browse the Internet.

I have used utorrent in the past and removed it after reading the post on your forum.

 

Here are the logs made with dds

 

DDS

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.25.2
Run by Owner at 17:25:02 on 2013-09-13
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5611.3613 [GMT 2:00]
.
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ServiceManager.exe
C:\Windows\SysWOW64\ezSharedSvcHost.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe
C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ModemListener.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uURLSearchHooks: MyAshampoo Toolbar: {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files (x86)\MyAshampoo\prxtbMyAs.dll
mURLSearchHooks: MyAshampoo Toolbar: {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files (x86)\MyAshampoo\prxtbMyAs.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: Avira SearchFree Toolbar plus Web Protection: {41564952-412D-5637-00A7-7A786E7484D7} -
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: MyAshampoo Toolbar: {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files (x86)\MyAshampoo\prxtbMyAs.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: MyAshampoo Toolbar: {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files (x86)\MyAshampoo\prxtbMyAs.dll
TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
TB: Avira SearchFree Toolbar plus Web Protection: {41564952-412D-5637-00A7-7A786E7484D7} -
uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [bDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Eronet_Bosnia Imola ModemListener] C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ModemListener.exe start
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: EnableShellExecuteHooks = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: HideFastUserSwitching = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
LSP: C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\14355535 : DHCPNameServer = 192.168.1.1 192.168.2.1
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\14A64696E6 : DHCPNameServer = 77.78.192.20 77.77.192.20
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\341627E6966716C6D275966496 : DHCPNameServer = 216.7.159.195 216.7.159.133
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\3594050594E434255594355425 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\4527F607963616E616 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\75966496F534F6A757D656C6F5945737163656C6C6 : DHCPNameServer = 192.168.88.1 207.83.200.200 200.38.100.210
TCP: Interfaces\{28AB361A-4BB7-4DF7-BAA5-B053A11668C2}\D416769637472716C616 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{C20082A1-5D3D-40DA-A2FD-F8FAAC5A35FD} : NameServer = 77.239.1.5,77.239.1.4
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: EasyBits ShellExecute Hook - {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE_64.dll
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.



x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Owner\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Users\Owner\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Users\Owner\AppData\Roaming\TorrentStream\player\npts_plugin.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1203133.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-07-26 22:31; toolbar_AVIRA-V7@apn.ask.com; C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\extensions\toolbar_AVIRA-V7@apn.ask.com.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-3-5 78976]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-3-5 38528]
R1 avkmgr;avkmgr;C:\Windows\System32\drivers\avkmgr.sys [2013-9-13 28600]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-2-14 283200]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-7-2 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-4-2 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-4-2 365568]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2013-9-13 84024]
R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2013-9-13 108088]
R2 AntiVirWebService;Avira Web Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avwebgrd.exe [2013-9-13 815160]
R2 APNMCP;Ask Update Service;C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [2013-7-26 168400]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2013-9-13 105344]
R2 Eronet_Bosnia Imola Modem Device Helper;Eronet_Bosnia Imola Modem Device Helper;C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ServiceManager.exe -start --> C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ServiceManager.exe -start [?]
R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-2-18 265544]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-1 92216]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-1-27 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-10 26680]
R2 hshld;Hotspot Shield Service;C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe [2012-4-11 542552]
R2 HssWd;Hotspot Shield Monitoring Service;C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe -product HSS --> C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe -product HSS [?]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-7-2 2375168]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-3-18 87168]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-7-2 46136]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-3-18 188544]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-17 115216]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 hpCMSrv;HP Connection Manager 4.0 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-2-16 1071160]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-7-2 1353280]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-7-2 337512]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-7-2 47232]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2011/07/02 10:23:45;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-1-25 241648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-2 183560]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 jrdusbser;Modem Interface Device for Legacy Serial Communication;C:\Windows\System32\drivers\jrdusbser.sys [2013-6-8 120832]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-7-2 428136]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-14 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-14 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-14 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2013-09-13 14:22:57    81112    ----a-w-    C:\Windows\System32\drivers\avnetflt.sys
2013-09-13 14:22:39    --------    d-----w-    C:\Users\Owner\AppData\Roaming\Avira
2013-09-13 14:21:31    --------    d-----w-    C:\ProgramData\AskPartnerNetwork
2013-09-13 14:21:31    --------    d-----w-    C:\Program Files (x86)\AskPartnerNetwork
2013-09-13 14:21:21    --------    d-----w-    C:\ProgramData\APN
2013-09-13 14:19:54    28600    ----a-w-    C:\Windows\System32\drivers\avkmgr.sys
2013-09-13 14:19:54    105344    ----a-w-    C:\Windows\System32\drivers\avgntflt.sys
2013-09-13 14:19:52    --------    d-----w-    C:\Program Files (x86)\Avira
2013-09-07 11:27:50    --------    d-----w-    C:\Program Files\CCleaner
2013-08-27 17:20:13    --------    d-----w-    C:\Users\Owner\AppData\Local\{C34C2737-6578-45E4-A9F2-EFD884123ACD}
2013-08-19 11:20:19    --------    d-----w-    C:\Users\Owner\AppData\Roaming\ScoutTVAdmin2.54A55A5DBFD11BC8F2B5B1CE4A334E80FBEAD712.1
2013-08-19 11:20:18    --------    d-----w-    C:\Users\Owner\AppData\Roaming\ScoutTVAdmin2
2013-08-16 09:46:39    --------    d-----w-    C:\Users\Owner\AppData\Local\{3DD00D36-7BE5-40F9-A15E-D4825DCC15EC}
2013-08-16 06:30:24    --------    d-----w-    C:\Users\Owner\AppData\Local\{CE981D37-59B4-499F-A18F-DB07A63F3735}
.
==================== Find3M  ====================
.
2013-07-28 17:22:38    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-28 17:22:38    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-25 14:37:13    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-25 14:37:12    867240    ----a-w-    C:\Windows\SysWow64\npdeployJava1.dll
2013-06-25 14:37:12    789416    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 17:25:39.33 ===============

 

 

Attach

 

.
 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/2/2011 2:57:34 PM
System Uptime: 9/13/2013 4:08:05 PM (1 hours ago)
.
Motherboard: Hewlett-Packard |  | 358D
Processor: AMD A8-3500M APU with Radeon HD Graphics | Socket FS1 | 795/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 581 GiB total, 479.327 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 1.62 GiB free.
E: is CDROM ()
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_358D103C&REV_06\4&39FB9FE0&0&0020
Manufacturer: Realtek
Name: Realtek PCIe GBE Family Controller
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_358D103C&REV_06\4&39FB9FE0&0&0020
Service: RTL8167
.
==== System Restore Points ===================
.
RP83: 8/26/2013 11:28:20 AM - Scheduled Checkpoint
RP84: 8/26/2013 5:49:10 PM - Windows Update
RP85: 9/2/2013 9:58:06 PM - Scheduled Checkpoint
RP86: 9/10/2013 12:00:04 AM - Scheduled Checkpoint
RP87: 9/13/2013 3:20:03 PM - Restore Operation
RP88: 9/13/2013 3:59:31 PM - HPSF Restore Point
.
==== Installed Programs ======================
.
µTorrent
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI
Adobe Shockwave Player 12.0
Agatha Christie - Peril at End House
AMD APP SDK Runtime
AMD Fuel
AMD System Monitor
AMD VISION Engine Control Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 10 v.10.0.10
ATI Catalyst Install Manager
AuthenTec TrueAPI
Avira Free Antivirus
Avira SearchFree Toolbar plus Web Protection
Bejeweled 2 Deluxe
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blasterball 3
Blio
Bonjour
Bounce Symphony
Build-a-lot 2
Cake Mania
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Cisco WebEx Meetings
Conduit Engine
Coupon Printer for Windows
CyberLink PowerDVD 10
CyberLink YouCam
D3DX10
DAEMON Tools Lite
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
Energy Star Digital Logo
ESU for Microsoft Windows 7
Evernote v. 4.2.2
Farm Frenzy
FATE - The Traitor Soul
Google Chrome
Hitman Absolution version 5.1
Hotspot Shield 2.53
HP 3D DriveGuard
HP Auto
HP Client Services
HP Connection Manager
HP Customer Experience Enhancements
HP Deskjet 1050 J410 series Basic Device Software
HP Deskjet 1050 J410 series Help
HP Deskjet 1050 J410 series Product Improvement Study
HP Documentation
HP DVB-T TV Tuner 8.0.64.43
HP Games
HP MovieStore
HP On Screen Display
HP Photo Creations
HP Power Manager
HP Quick Launch
HP Setup
HP Setup Manager
HP SimplePass 2011
HP Software Framework
HP Support Assistant
HP Update
HP USB Disk Storage Format Tool
HPAsset component for HP Active Support Library
HSPA USB MODEM
IDT Audio
iTunes
Java 7 Update 10 (64-bit)
Java 7 Update 25
Java Auto Updater
Java 6 Update 24 (64-bit)
Junk Mail filter update
LinuxLive USB Creator
Magic Desktop
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 23.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MyAshampoo Toolbar
Mystery P.I. - Stolen in San Francisco
Namco All-Stars PAC-MAN
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Pro Evolution Soccer 2012
QuickTime
Ralink RT5390 802.11b/g/n WiFi Adapter
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Recovery Manager
RoxioNow Player
ScoutTrainingPlatform VideoPlayer
ScoutTVAdmin
ScoutTVAdmin2
ScoutTVAdminDevelopment
Skype™ 6.6
Slingo Supreme
SopCast 3.8.2
Spybot - Search & Destroy
Steam
Still Life 2
swMSM
Synaptics Pointing Device Driver
System Requirements Lab CYRI
System Requirements Lab Test
Torrent Stream 2.0.8.4
Update Installer for WildTangent Games App
Validity WBF DDK
Virtual Villagers 4 - The Tree of Life
VLC media player 1.1.7
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WinRAR 4.01 (64-bit)
WMV9/VC-1 Video Playback
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
9/13/2013 3:36:43 PM, Error: Service Control Manager [7024]  - The Avira Real-Time Protection service terminated with service-specific error The file cannot be opened because it is in the process of being deleted..
.
==== End Of File ===========================

 

 

Thanks in Advance,

Denis

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Hello MrCharlie,

 

Thanks for helping me out.

I have removed utorrent after making the scan with dds and it is no longer on my system.

 

Here is the report from RogueKiller:

 

RogueKiller V8.6.11 _x64_ [sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 09/13/2013 18:08:50
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : Google Update ("C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2298283884-3492489201-1133014622-1001\[...]\Run : Google Update ("C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND
[DNS] HKLM\[...]\CCSet\[...]\{C20082A1-5D3D-40DA-A2FD-F8FAAC5A35FD} : NameServer (77.239.1.5,77.239.1.4) -> FOUND
[DNS] HKLM\[...]\CS001\[...]\{C20082A1-5D3D-40DA-A2FD-F8FAAC5A35FD} : NameServer (77.239.1.5,77.239.1.4) -> FOUND
[DNS] HKLM\[...]\CS002\[...]\{C20082A1-5D3D-40DA-A2FD-F8FAAC5A35FD} : NameServer (77.239.1.5,77.239.1.4) -> FOUND
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 4 ¤¤¤
[V1][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-2298283884-3492489201-1133014622-1001UA.job : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> FOUND
[V1][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-2298283884-3492489201-1133014622-1001Core.job : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> FOUND
[V2][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-2298283884-3492489201-1133014622-1001Core : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> FOUND
[V2][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-2298283884-3492489201-1133014622-1001UA : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6476GSX SATA Disk Device +++++
--- User ---
[MBR] 8e962ac7d968a16b1b48b3a114a246fe
[bSP] df2c1c2e7bbff6bdec1ef9d26964e6b2 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 595238 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1219457024 | Size: 14938 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1250050048 | Size: 103 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] c6a45de37da3e0338231e05937094ca6
[bSP] df2c1c2e7bbff6bdec1ef9d26964e6b2 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 159793152 | Size: 400 Mo

Finished : << RKreport[0]_S_09132013_180850.txt >>


Thanks in Advance,

Denis

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Lets clean out any adware/spyware first: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Last.......

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Here is the log of Adwcleaner.

I have not removed anything yet as I wanted you to take a look at it first and see what is safe to leave and what to remove.

 

# AdwCleaner v3.003 - Report created 13/09/2013 at 22:05:47
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Owner - OWNER-HP
# Running from : C:\Users\Owner\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Program Files (x86)\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\Extensions\{a1e75a0e-4397-4ba8-bb50-e19fb66890f4}
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\Extensions\engine@conduit.com
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\Program Files (x86)\ConduitEngine
Folder Found C:\Program Files (x86)\MyAshampoo
Folder Found C:\Users\Owner\AppData\Local\Conduit
Folder Found C:\Users\Owner\AppData\LocalLow\Conduit
Folder Found C:\Users\Owner\AppData\LocalLow\ConduitEngine
Folder Found C:\Users\Owner\AppData\LocalLow\MyAshampoo

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\conduitEngine
Key Found : HKCU\Software\AppDataLow\Software\conduitEngine
Key Found : HKCU\Software\AppDataLow\Software\MyAshampoo
Key Found : HKCU\Software\AppDataLow\Software\MyAshampoo\toolbar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKCU\Software\Softonic
Key Found : [x64] HKCU\Software\APN PIP
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : [x64] HKCU\Software\Softonic
Key Found : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7A5A3284-8111-4A4C-A80F-B149639F2A50}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2475029
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\conduitEngine
Key Found : HKLM\Software\conduitEngine
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6239DC69-54D1-4005-A015-C14BFEEA2905}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D3A06BA5-93C7-421C-ACB2-271F0D969125}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDF7B971-E9CC-432D-A559-5669E5B7B899}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_msn-messenger_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_msn-messenger_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-messenger_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-messenger_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7A5A3284-8111-4A4C-A80F-B149639F2A50}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Conduit Engine
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyAshampoo Toolbar
Key Found : HKLM\Software\MyAshampoo
Key Found : HKLM\Software\MyAshampoo\toolbar
Key Found : HKLM\Software\PIP
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16421


-\\ Mozilla Firefox v23.0 (en-US)

[ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [9473 octets] - [13/09/2013 22:05:47]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [9533 octets] ##########
 

 

Thanks in Advance,

Denis

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Share on other sites

Thanks for the tip.

 

Here is the logfile created after reboot of Adwcleaner.

 

# AdwCleaner v3.003 - Report created 13/09/2013 at 23:15:43
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Owner - OWNER-HP
# Running from : C:\Users\Owner\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\ConduitEngine
Folder Deleted : C:\Program Files (x86)\MyAshampoo
Folder Deleted : C:\Users\Owner\AppData\Local\Conduit
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Owner\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Owner\AppData\LocalLow\MyAshampoo
Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
Folder Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\Extensions\engine@conduit.com
Folder Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\Extensions\{a1e75a0e-4397-4ba8-bb50-e19fb66890f4}

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2475029
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_msn-messenger_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_msn-messenger_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-messenger_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-messenger_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7A5A3284-8111-4A4C-A80F-B149639F2A50}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7A5A3284-8111-4A4C-A80F-B149639F2A50}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDF7B971-E9CC-432D-A559-5669E5B7B899}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D3A06BA5-93C7-421C-ACB2-271F0D969125}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6239DC69-54D1-4005-A015-C14BFEEA2905}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{A1E75A0E-4397-4BA8-BB50-E19FB66890F4}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
Key Deleted : HKCU\Software\AppDataLow\Software\MyAshampoo\toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\MyAshampoo
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\conduitEngine
Key Deleted : HKLM\Software\MyAshampoo\toolbar
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\MyAshampoo
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Conduit Engine
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyAshampoo Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16421


-\\ Mozilla Firefox v23.0 (en-US)

[ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\077hasot.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [9657 octets] - [13/09/2013 22:05:47]
AdwCleaner[s0].txt - [7703 octets] - [13/09/2013 23:15:43]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [7763 octets] ##########
 

 

I will now proceed with the other steps you suggested.

 

Thanks in Advance,

Denis

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And here is the log of JRT:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.0 (09.12.2013:1)
OS: Windows 7 Home Premium x64
Ran by Owner on Fri 09/13/2013 at 23:25:45.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Failed to stop: [service] hshld
Successfully stopped: [service] hsstrayservice
Successfully deleted: [service] hsstrayservice
Successfully stopped: [service] hsswd
Successfully deleted: [service] hsswd



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\apntbmon



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{41564952-412D-5637-00A7-7A786E7484D7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\hotspotshield
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{F0C07441-FD14-4F34-9C4C-A673AFE4ADE0}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{F0C07441-FD14-4F34-9C4C-A673AFE4ADE0}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\apn"
Successfully deleted: [Folder] "C:\ProgramData\hotspot shield"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Failed to delete: [Folder] "C:\Program Files (x86)\hotspot shield"
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{01FB67AB-1E19-479D-94B7-9F2712DB291A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{02368F78-CA4A-4C6F-BE22-D1DA80B135AD}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0725ACDF-12E7-4280-A270-49EBB5A295C2}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0918118E-112A-407B-8DE1-0FA5E1174776}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{092DA9C2-D4A5-44E9-A71D-13376AC34D67}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0944D29A-35C2-454F-A327-DA5E68B87F7C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0AED1789-BE02-4524-B633-BE94559DA196}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0D7BBCC0-1249-4A1E-82B4-FD6FF6104031}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{0DC50098-1C0D-4243-B942-021BD8999FAA}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{134F059A-8217-43BF-865E-EB2475894DE6}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1350F778-46C5-4492-9AE0-10D9C838976B}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{16395E93-9A43-43A2-B831-7BB38B689136}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{18CA4DEB-786E-4138-B909-382772955B8D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{18E6EF79-67B9-4630-A214-7EC632D75DAB}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1905B576-7B87-4154-AE70-7026DC0B51E9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1B37188C-3DE7-4273-A504-48D78946FB0B}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1BE330CC-81B3-4B59-BD81-A74F2FD88FB9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{1F4F906D-0245-4D5E-A7B2-E9A7399A6EBB}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{20DCCE46-C9E5-44EE-9F73-D2A658013166}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{2106213C-57A5-4ACF-84A8-D8F8747FB7C9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{214854BD-ADE3-4F85-B637-FB78F448FB74}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{215F6723-F20A-48F4-8C04-718A3B2846F7}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{22345A1E-729E-4552-B85D-ED3AF24DA37D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{24DFDEB9-2987-41A2-B4D5-D69642D7C2BA}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{28697D35-24BF-4ACF-AEB2-246070EDE436}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{29CB9C46-8CD9-4635-95D1-F52979972ECF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{2F504231-205F-4229-A919-5D26CA1CEF7A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{30C9567D-ED78-4BAB-BD92-FAB1D9D1300C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{3757C954-24C2-435F-83D0-146B983CD0D5}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{3AF53D27-927E-4073-9FF2-50ECCC2A5C70}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{3DD00D36-7BE5-40F9-A15E-D4825DCC15EC}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{3F5A3372-F3D3-4CCC-8F28-BB5DC0451CCD}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{464E296C-8158-459E-A5B4-BDDFE1901F66}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{467E6091-B626-451B-A57D-D80289DF87BC}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{476A7E74-DA2F-4D32-82E8-DEC9627114DB}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{49602266-0297-4243-8081-8AB45D3E66EF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{49B61AE5-5C29-44F1-8A95-4DB9BB19ABA4}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{4B312402-742D-4F8B-8E68-6F6A3E437C77}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{4E8C77AE-D52C-44E4-84C7-19B66CA22684}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{4FA922C3-4A52-4DE6-9081-C431010C0EC8}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5246CEDC-A370-41F6-BF8C-F2E7407B0D69}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{547BD4EA-A68F-4E57-8918-357015313587}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{54A2E0C5-8377-46D0-AF62-9FBAFD6493FF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{54B8C2D4-9C1C-4EA6-82E5-EEF43C082DCA}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{55A57181-94E6-4F06-ADE7-ABCF501C19A1}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{570582FF-9CE4-46B6-9706-969F9E65F6D1}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5740BA14-E19C-4FD2-9029-61FD235A851F}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{58CAEBD0-3052-490E-B4C7-89A0201302A6}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5C48DAE2-E7F1-4FF2-A8BF-03A7829F136D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5D4C235C-DA7F-4B76-804F-DCC5551A3A9D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{5D989C77-D0FD-4106-856C-6930335A1C1C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{60420708-FE7B-4FDA-84C2-D80B99D26EF0}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{60C0F3CF-A63E-452C-BEA4-CA3C2683433C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{60F8520A-D10B-4CED-9278-ADB617FB8B1C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{6426E3C5-778C-4C1B-9469-180C9BD52B5A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{672A7216-F618-4FC8-A760-23AF15E2A3E7}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{68592B8F-B696-43AE-A781-9AB38B0289D9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{68F1873F-DCCE-4B94-8B18-E12BBC4C1A34}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{69653307-1F4C-4F68-A279-7DC920CB0FB5}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{6A38ED58-7BF7-4C92-83DD-2679D644A9AB}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{6B64B4D0-E4CA-4C7B-8877-0177FBC547F0}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{6DADBC16-C35E-43BF-846E-CCF8F6171C81}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{6DF56363-E5BC-4B8E-8765-B329884352EF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{710B5ED2-E919-4C92-8F4A-6A8F1F364A5A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{71F215E7-C19B-4124-979C-9F6289289685}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{723E6A65-67B2-4521-B139-DFAF96C8791D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{76551361-6FC6-4E27-9F87-522304290F31}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{77157F0E-8E55-4E29-87E1-031316B67915}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{781CA371-3335-4707-924A-2A0F6A4B8D49}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{795B0B20-6DB3-49F1-8E19-4E61913A522A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{79D6D023-00C6-4607-8D47-B4F6D3DD1E47}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{7A85BA1B-684F-44D0-9FB1-D9CB33F64A04}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{7B5D4705-F791-4EBA-BA41-87E08B05AC68}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{7E6F0496-944B-4C85-82A9-0934327B546E}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{81E1BBC8-4940-4CF1-B3B5-669B1C692C7A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{849F37EC-30CC-4801-A2C2-9AB2874591FB}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{85107622-9374-4DEF-AE89-77E9C530D3D9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8808ADB4-D18F-46A1-9B7A-A91638747DE0}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{88A3CC04-CBAA-474F-9085-E215A9472F54}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8CDBB33B-35A8-415F-8C1C-C067ACD36286}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8E860668-168D-463F-9F46-92D82BF7F25D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{8FD0DF51-224D-4CFD-B3AB-EBB6701B09F3}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{90FA9FD3-B834-4D43-8DBE-CFD0947236A2}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{95D81BF9-A562-47D8-B8D5-AE21E42D5A14}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{96BDDD23-AB1C-43E8-AB47-7D76191CC2C5}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{98E714D0-AD08-4FC7-B0F3-D376288D1A7C}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{A2E75DD8-C51E-4A69-B0DD-0730D039DF7A}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{A5EF77B4-11C7-4F7B-8578-288328550FCF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{AB57ACBA-1F1C-44EE-A5FC-4A34BBDF5E2D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B0D39B78-8EC5-4EB5-B651-2D1773929218}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B105F0A0-B5AA-4F06-BD38-CDCABC8A2804}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B135ADF0-D862-4380-A48D-32EF3001C433}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B7619CC1-CF2B-438F-89BD-7CDCEFF80927}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B7B1D3A4-6E67-4F2C-9DB6-8D6FDDC454E0}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{B923EA1F-D34D-4E76-B3AA-312617FC8F2D}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{BD76545F-3584-4514-B943-1CF59C584056}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{BD90E21D-988E-4CA9-AC6C-36E862307C18}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C08677EF-F9E4-4424-9087-5A2F4D196AFA}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C34C2737-6578-45E4-A9F2-EFD884123ACD}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C6823F3A-32EB-45BA-8BD8-2883AB5F82F4}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C70D111A-ED40-44B1-96CA-6F3D2017B687}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C75E7291-A5E1-440C-85A3-AA20F4B99625}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C7ED31CA-4A8F-46DA-A4BA-05590D5A63C8}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{C8F41444-AC7E-4C5C-A5F6-4F24F3FFF181}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{CA1ECE6B-D934-4FB9-8100-85DB616210DF}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{CE981D37-59B4-499F-A18F-DB07A63F3735}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{D0D0A9CD-1FBB-4887-8CD0-983742B426E3}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{D3F28FD0-B7C0-4C25-BA4D-33C114630B52}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{DA5C384B-AAA7-45B1-8D39-E2ED1BDFA750}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{DE87B5E1-B10D-4FAE-9E85-0155DD9B81C3}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{DF186E35-360D-450D-99D2-2D0B7FC524C2}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{E579D7C0-F270-4EBA-8547-B7BFC3C4C318}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{E63167F2-7E9C-4F3C-83FF-A8AA12838164}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{EAF3F4EA-87B3-4247-96AF-D234D82ECC13}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{F08B7AEE-6E17-4F19-8F67-F10CAD8BE7C9}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{F31E2A7D-91CF-49A2-A2BF-8356FC7B0090}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{F7123723-9707-467B-8082-D40E222F31E7}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{FB9455D8-8E96-496B-A598-F88D42AA98B1}
Successfully deleted: [Empty Folder] C:\Users\Owner\appdata\local\{FEA0B7CD-BB9A-4408-AE80-FEC1CB28C880}



~~~ FireFox

Successfully deleted: [File] C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\077hasot.default\extensions\toolbar_avira-v7@apn.ask.com.xpi
Emptied folder: C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\077hasot.default\minidumps [406 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\aaaaacalgebmfelllfiaoknifldpngjh



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 09/13/2013 at 23:41:43.79
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Thanks in Advance,

Denis

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And here is the log by malvarebytes:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.13.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-HP [administrator]

9/13/2013 11:51:54 PM
mbam-log-2013-09-13 (23-51-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223422
Time elapsed: 7 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

The download speed is still the same. It hasnt improved.

 

Please Advice.

 

Thanks in Advance,

Denis

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OK, we cleared out any malware/adware on the system which was suggested as the cause of your slow internet.

Connection problems, slow internet etc. are something I don't specialize in, you would have to go to a tech forum for that.
At this point all I can suggest is to try a program like SG TCP Optimizer: (I can't offer you any guidance on it's usage but it comes with documentation:)

http://www.speedguide.net/downloads.php <-------main page
http://www.speedguide.net/tcpoptimizer.php <----- documentation

Before you go......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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OK

Here is it

 

 Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64   
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Disabled!  
Avira Desktop   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player 11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox (23.0)
 Google Chrome 28.0.1500.95  
 Google Chrome 29.0.1547.66  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

 

Thanks,

Denis

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If you need a tech forum, here's a pretty good one:

http://www.techsupportforum.com/forums/

-----------------------------------

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


---------------------

Java 7 Update 25 <----please update, should be Update 40

@Download and install the latest version (Java™ 7 Update 40) from Here. Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

--------------------

Adobe Flash Player 10 Flash Player out of Date! <------Check for an update if available

----------------------------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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So you think that it might be a hardware issue?

I'm not sure what the problem may be, as I said this is an area I don't deal with. My field is malware removal, that's why I suggested a tech forum....they deal with technical problems like this and they should be able to help you if indeed there is a problem.


What i your opinion of Hitman Pro?

It's good for a one time scan, paying for it...I don't see any benefit.

MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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