Root Admin RubbeR DuckY Posted March 29, 2009 Root Admin ID:68421 Share Posted March 29, 2009 This is an official post from one of the developers of the product regarding the pirated version message. You may quote me and repost this wherever necessary.As of version 1.35, Malwarebytes' Anti-Malware takes action on users with a pirated license key by displaying a message. The message is inaccurate and is meant to be a scare tactic. Users who have ever attempted to register the product with a blacklisted license key will receive this message and the product will no longer register, even with a legitimate license key.Originally, this was supposed to be one of many little scare tactics to prevent pirates from trying to register the software again using another legitimate license key, however, something apparently went terribly wrong. The message began displaying the message to users who confirmed not being pirates. Whether or not this is true is beyond the point, the issue must be corrected.We at Malwarebytes apologize for any issues users have experienced with this message and promise two things,(1) This message will be changed to portray the proper actions that were taken, which are none. No information was actually sent to any server and never will. We are an anti-spyware company, not a spyware company.(2) We will bring in addiitional developers to check, double check, and triple check the code to make sure it executes properly.Remember, we at Malwarebytes care about your Internet safety and if you would like to speak with anyone at Malwarebytes we urge you to visit our helpdesk. Link to post Share on other sites More sharing options...
Jemborg Posted April 1, 2009 ID:69279 Share Posted April 1, 2009 Users who have ever attempted to register the product with a blacklisted license key will receive this message and the product will no longer register, even with a legitimate license key.So, if someone has tried the pirated version and has decided to purchase a legitimate licence key they cannot then register MBAM on their comp for real-time protection?If so what can they do? Link to post Share on other sites More sharing options...
Insomniac Posted April 1, 2009 ID:69282 Share Posted April 1, 2009 I suspect an uninstall and then re-install may fix it. Or they may have to contact support, I'm not really sure how it works. Link to post Share on other sites More sharing options...
GT500 Posted April 1, 2009 ID:69284 Share Posted April 1, 2009 So, if someone has tried the pirated version and has decided to purchase a legitimate licence key they cannot then register MBAM on their comp for real-time protection?If so what can they do?They need to contact the helpdesk. We can tell them how to get it working again. Link to post Share on other sites More sharing options...
petew1108 Posted April 12, 2009 ID:72631 Share Posted April 12, 2009 I edited your post because we said to contact the helpdesk.Marcin Link to post Share on other sites More sharing options...
mountaintree16 Posted May 26, 2009 ID:83681 Share Posted May 26, 2009 I'm a little confused. Did this only happen to users who had a pirated version or did it happen to everyone? I downloaded the free version a couple days before version 1.36 came out. I never saw this message. Did it happen to everyone or only certain people?Remember, we at Malwarebytes care about your Internet safety and if you would like to speak with anyone at Malwarebytes we urge you to visit our helpdesk. Link to post Share on other sites More sharing options...
Root Admin RubbeR DuckY Posted May 26, 2009 Author Root Admin ID:83683 Share Posted May 26, 2009 It only happened to a certain group of people, some who denied they were pirates, others who confirmed it. Link to post Share on other sites More sharing options...
mountaintree16 Posted May 26, 2009 ID:83727 Share Posted May 26, 2009 Oh, okay! Thanks for the clarification. It only happened to a certain group of people, some who denied they were pirates, others who confirmed it. Link to post Share on other sites More sharing options...
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