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win64/alureon.gen!A

chellesharma

By chellesharma
in Resolved Malware Removal Logs

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chellesharma

chellesharma

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Posted

Hi I have Trojan win64/alureon.gen!A

Malwarebytes quarantines but can remove

Microsoft Windows Malicious Software Removal Tool only partially removes it

 

here are my reports:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by Atin at 16:14:49 on 2013-09-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4095.803 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k NetworkService
c:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Avanquest\Fix-It\AVQWinMonEngine.exe
C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\syswow64\svchost.exe -k netsvcs
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~2\AVANQU~1\Fix-It\MXTask.exe
C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\atieclxx.exe
C:\PROGRA~2\AVANQU~1\Fix-It\mxtask2.exe
C:\Windows\SysWOW64\WinMsgBalloonServer.exe
C:\Windows\SysWOW64\WinMsgBalloonClient.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\Windows Live\Family Safety\fsui.exe
C:\Windows\System32\MRT.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\NETGEAR\WG111v3\WG111v3.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Windows\system32\wuauclt.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\splwow64.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\MRT.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uURLSearchHooks: FCToolbarURLSearchHook Class: {086e63ec-0830-bb34-e51e-716c6eda635f} - C:\Program Files (x86)\Shop to Win 36\Helper.dll
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
mWinlogon: Userinit = userinit.exe,
BHO: Shop to Win: {028E5C1E-E93A-FBA4-F949-AFB8EC7A5B86} - C:\Program Files (x86)\Shop to Win 36\Shop to Win 36.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Qwiklinx: {3E7C8B5A-96AB-438F-BF9B-782400655440} - C:\Users\Atin\AppData\Roaming\Qwiklinx\Qwiklinx.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun: [updReg] C:\Windows\UpdReg.EXE
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
dRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe -update activex
StartupFolder: C:\Users\Atin\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WG111v3\WG111v3.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.






TCP: NameServer = 192.168.1.1
TCP: Interfaces\{8F793A15-F1B9-4CF9-9588-02A0E2224948} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8F793A15-F1B9-4CF9-9588-02A0E2224948}\B616A6C616F577962756C656373713 : DHCPNameServer = 192.168.254.254 192.168.254.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~3\browse~1\261123~1.78\{16cdf~1\browse~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [fssui] "C:\Program Files (x86)\Windows Live\Family Safety\fsui.exe" -autorun
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.



x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-2 55280]
R2 .AVQWindowsMonitorService;Fix-It Utilities Process Monitor;C:\Program Files (x86)\Avanquest\Fix-It\AVQWinMonEngine.exe [2011-10-13 293680]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-6-2 202752]
R2 AMD_RAIDXpert;AMD RAIDXpert;C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-3-15 122880]
R2 AMDFusionSVC;AMD Fusion Utility Service;C:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-9-8 383544]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-9-6 57280]
R2 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-21 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-21 701512]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2013-1-10 1153368]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-6-2 660800]
R3 AmdLLD64;AMD Low Level Device Driver;C:\Windows\System32\drivers\AmdLLD64.sys [2010-6-2 47672]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-6-2 321064]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-9-21 25928]
R3 RTL8187B;NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter Vista Driver;C:\Windows\System32\drivers\wg111v3.sys [2007-12-28 342528]
S2 0049861357479941mcinstcleanup;McAfee Application Installer Cleanup (0049861357479941);C:\Users\Atin\AppData\Local\Temp\004986~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> C:\Users\Atin\AppData\Local\Temp\004986~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
S2 AQFileRestoreSrv;AQFileRestoreSrv;C:\Program Files (x86)\Avanquest\Fix-It\AQFileRestoreSrv.exe [2011-10-13 84760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 ahcix64s;ahcix64s;C:\Windows\System32\drivers\ahcix64s.sys [2010-6-2 226616]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-8 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-15 1255736]
.
=============== Created Last 30 ================
.
2013-09-11 22:53:08 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{19CFBC39-4A03-4AF1-B80B-12C879AF688B}\offreg.dll
2013-09-11 18:55:19 9515512 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{19CFBC39-4A03-4AF1-B80B-12C879AF688B}\mpengine.dll
2013-09-11 18:43:20 -------- d-----w- C:\Windows\CheckSur
2013-08-23 00:18:46 -------- d-----w- C:\Windows\System32\MRT
.
==================== Find3M  ====================
.
2013-09-11 19:01:00 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-11 19:01:00 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-15 03:16:01 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
.
============= FINISH: 16:19:20.91 ===============

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 6/8/2010 2:27:55 PM
System Uptime: 9/11/2013 12:33:41 PM (4 hours ago)
.
Motherboard: Dell Inc. |  | 0FF3FN
Processor: AMD Phenom II X6 1035T Processor | CPU 1 | 780/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 922 GiB total, 847.182 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP370: 7/14/2013 8:05:01 PM - Windows Update
RP371: 7/14/2013 10:07:10 PM - Windows Update
RP372: 7/17/2013 6:51:25 PM - Windows Update
RP373: 7/17/2013 8:53:21 PM - Removed Installer
RP374: 7/17/2013 8:56:52 PM - Removed Deal or No Deal
RP375: 7/17/2013 9:01:40 PM - Removed Cozi
RP376: 7/17/2013 9:18:36 PM - Windows Update
RP377: 7/18/2013 3:00:23 AM - Windows Update
RP378: 7/18/2013 1:05:06 PM - Windows Update
RP379: 7/25/2013 4:42:03 PM - Windows Update
RP380: 7/25/2013 9:11:29 PM - Windows Update
RP381: 8/9/2013 3:44:16 PM - Windows Update
RP382: 8/21/2013 8:21:00 PM - Windows Update
RP383: 8/22/2013 5:17:07 PM - Windows Update
RP384: 9/2/2013 12:23:04 AM - Windows Update
RP385: 9/11/2013 11:41:09 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1.2
Adobe Shockwave Player 11.5
AMD Fusion Media Explorer
AMD Fusion Utility for Desktops
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
Bonjour
Canon Easy-PhotoPrint EX
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 4.0
Canon MP495 series MP Drivers
Canon MP495 series User Registration
Canon My Printer
Canon Solution Menu EX
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Coby Media Manager
Compatibility Pack for the 2007 Office system
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Didi & Ditto Preschool
DirectXInstallService
EMC 10 Content
EMCGadgets64
Fix-It Utilities Professional
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
iTunes
Java Auto Updater
Java 6 Update 18 (64-bit)
Java 6 Update 20
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft Works
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Multimedia Card Reader
NETGEAR WG111v3 wireless USB 2.0 adapter
Photo Common
Photo Gallery
QualxServ Service Agreement
QuickTime
Qwiklinx
RAIDXpert
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy CD and DVD Burning
Roxio Express Labeler 3
Roxio File Backup
Roxio Update Manager
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Sight Words Buddy 1.1
Skins
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
Spybot - Search & Destroy
TetrisZone
THX TruStudio PC
TriMed Technologies e-Medsys Client for Delmar / Cengage Learning
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
VD64Inst
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zoodles
.
==== Event Viewer Messages From Past Week ========
.
9/11/2013 12:45:22 PM, Error: Service Control Manager [7023]  - The Peer Name Resolution Protocol service terminated with the following error:  %%-2140993535
9/11/2013 12:45:22 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  %%-2140993535
9/11/2013 12:45:22 PM, Error: Microsoft-Windows-PNRPSvc [102]  - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
9/11/2013 12:35:35 PM, Error: VDS Basic Provider [1]  - Unexpected failure. Error code: D@01010004
9/11/2013 12:35:27 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  RxFilter
9/11/2013 12:35:14 PM, Error: Service Control Manager [7000]  - The SessionLauncher service failed to start due to the following error:  The system cannot find the file specified.
9/11/2013 12:35:10 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the AQFileRestoreSrv service to connect.
9/11/2013 12:35:10 PM, Error: Service Control Manager [7000]  - The AQFileRestoreSrv service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
9/11/2013 12:33:18 PM, Error: Service Control Manager [7034]  - The Fix-It Utilities Process Monitor service terminated unexpectedly.  It has done this 1 time(s).
9/11/2013 12:24:26 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2862966).
9/11/2013 12:17:29 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2844286).
9/11/2013 12:16:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows 7 for x64-based Systems (KB2863058).
9/11/2013 12:13:04 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2803821).
9/11/2013 12:12:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2849470).
9/11/2013 11:46:43 AM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2868623).
9/11/2013 11:46:43 AM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2861855).
9/11/2013 11:46:43 AM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2813170).
9/11/2013 11:34:24 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xfffff8a0022e1bf8, 0x0000000000000002, 0x0000000000000000, 0xfffff800032c069b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091113-30872-01.
.
==== End Of File ===========================
 

 

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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chellesharma

chellesharma

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RogueKiller V8.6.11 _x64_ [sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Atin [Admin rights]
Mode : Scan -- Date : 09/12/2013 09:25:36
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[sVCHOST] svchost.exe -- C:\Windows\SysWOW64\svchost.exe [-] -> KILLED [TermProc]

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST310005 28AS SATA Disk Device +++++
--- User ---
[MBR] 5b9b278fc68de90695609c3eccc2bf38
[bSP] b70017239a24bcc9c4980ea39ca71343 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 9842 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20238336 | Size: 943986 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 02c68749945c88a23f1d44b3736612c0
[bSP] b70017239a24bcc9c4980ea39ca71343 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 9842 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20238336 | Size: 943986 Mo

Finished : << RKreport[0]_S_09122013_092536.txt >>

 

 

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MrCharlie

MrCharlie

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Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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chellesharma

chellesharma

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My apologies Mr. C :-/

I've been trying and trying to unzip the file, but each time I do, my system shuts down and restarts itself. It doesn't give me any error messages, the screen just scrambles, it shuts down and restarts. I tried a few times in safe mode and the same thing happens. Previously this would happen occasionally, but with opening this file, it happens every single time.

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MrCharlie

MrCharlie

Posted
Posted

Run this one instead:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    image000q.png

  • Put a checkmark beside loaded modules.

    2012081514h0118.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    19695967.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    67776163.jpg

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    62117367.jpg

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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MrCharlie

MrCharlie

Posted
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Run TDSSKiller again and choose Delete for this one only: (no need to post the log)

19:22:08.0881 0x163c \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

19:22:08.0881 0x163c \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

Then........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Looks Good......

Lets clean out any adware while you're here: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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chellesharma

chellesharma

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ok, here we go!

 

# AdwCleaner v3.004 - Report created 16/09/2013 at 16:00:52
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Atin - ATIN-PC
# Running from : C:\Users\Atin\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\Browser Manager
Folder Deleted : C:\Program Files (x86)\Playbryte
Folder Deleted : C:\Program Files (x86)\Qwiklinx
Folder Deleted : C:\Users\Atin\AppData\Local\apn
Folder Deleted : C:\Users\Atin\AppData\LocalLow\BabylonToolbar
Folder Deleted : C:\Users\Atin\AppData\LocalLow\Playbryte
Folder Deleted : C:\Users\Atin\AppData\Roaming\Qwiklinx
Folder Deleted : C:\Users\Atin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Browser Manager
Folder Deleted : C:\Users\shreya and bhavya\AppData\LocalLow\BabylonToolbar
Folder Deleted : C:\Users\Atin\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Folder Deleted : C:\Users\Atin\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo
Folder Deleted : C:\Users\Atin\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Folder Deleted : C:\Users\Atin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pgafcinpmmpklohkojmllohdhomoefph
File Deleted : C:\Program Files (x86)\Mozilla Firefox\user.js

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{B64982B1-D112-42B5-B1E4-D3867C4533F8}]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Main [browserMngr Start Page]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [browserMngrDefaultScope]
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\b
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\tracing\askpartnercobrandingtool_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS
Key Deleted : HKCU\Software\5848c8db339ea44
Key Deleted : HKLM\SOFTWARE\5848c8db339ea44
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{91607FA7-3C2F-4F90-93E3-D5337A6B0AC2}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B278D9F8-0FA9-465E-9938-0C392605D8E3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Key Deleted : HKCU\Software\BrowserMngr
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Babylon
Key Deleted : HKCU\Software\Qwiklinx
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\BrowserMngr
Key Deleted : HKLM\Software\Playbryte
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2E497885-E60B-420A-832D-0148B392E058}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16686

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

*************************

AdwCleaner[R0].txt - [7084 octets] - [16/09/2013 15:55:07]
AdwCleaner[s0].txt - [6713 octets] - [16/09/2013 16:00:52]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6773 octets] ##########

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chellesharma

chellesharma

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aaand...

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

 

Database version: v2013.09.16.08

 

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Atin :: ATIN-PC [administrator]

 

9/16/2013 4:07:41 PM
mbam-log-2013-09-16 (16-07-41).txt

 

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 261126
Time elapsed: 4 minute(s), 15 second(s)

 

Memory Processes Detected: 0
(No malicious items detected)

 

Memory Modules Detected: 0
(No malicious items detected)

 

Registry Keys Detected: 0
(No malicious items detected)

 

Registry Values Detected: 0
(No malicious items detected)

 

Registry Data Items Detected: 0
(No malicious items detected)

 

Folders Detected: 0
(No malicious items detected)

 

Files Detected: 0
(No malicious items detected)

 

(end)

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MrCharlie

MrCharlie

Posted
Posted

It should be running OK now......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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chellesharma

chellesharma

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Security Check log 

 

 

Results of screen317's Security Check version 0.99.73 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 6 Update 20 
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome 28.0.1500.72 
 Google Chrome 29.0.1547.66 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 8%
````````````````````End of Log``````````````````````
 

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MrCharlie

MrCharlie

Posted
Posted

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 20 <----please uninstall from your add/remove programs

Java version out of Date! <-------Download and install the latest version (Java™ 7 Update 40) from Here.

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

----------------------------------------

Adobe Flash Player 10 Flash Player out of Date! <-----Check for an update if available

--------------------------------------

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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MrCharlie

MrCharlie

Posted
Posted

This was the main infection (same thing...different name) that TDSSKiller  found and took care of, plus you had all that adware/spyware:

 

19:22:06.0626 0x163c \Device\Harddisk0\DR0\# - copied to quarantine

19:22:06.0652 0x163c \Device\Harddisk0\DR0 - copied to quarantine

19:22:08.0545 0x163c \Device\Harddisk0\DR0\TDLFS\cmd.dll - copied to quarantine

19:22:08.0574 0x163c \Device\Harddisk0\DR0\TDLFS\cmd64.dll - copied to quarantine

19:22:08.0698 0x163c \Device\Harddisk0\DR0\TDLFS\drv32 - copied to quarantine

19:22:08.0728 0x163c \Device\Harddisk0\DR0\TDLFS\drv64 - copied to quarantine

19:22:08.0729 0x163c \Device\Harddisk0\DR0\TDLFS\servers.dat - copied to quarantine

19:22:08.0729 0x163c \Device\Harddisk0\DR0\TDLFS\config.ini - copied to quarantine

19:22:08.0731 0x163c \Device\Harddisk0\DR0\TDLFS\ldr16 - copied to quarantine

19:22:08.0732 0x163c \Device\Harddisk0\DR0\TDLFS\ldr32 - copied to quarantine

19:22:08.0734 0x163c \Device\Harddisk0\DR0\TDLFS\ldr64 - copied to quarantine

19:22:08.0735 0x163c \Device\Harddisk0\DR0\TDLFS\s - copied to quarantine

19:22:08.0736 0x163c \Device\Harddisk0\DR0\TDLFS\ldrm - copied to quarantine

19:22:08.0737 0x163c \Device\Harddisk0\DR0\TDLFS\u - copied to quarantine

19:22:08.0742 0x163c \Device\Harddisk0\DR0\TDLFS\cmd32.dll - copied to quarantine

19:22:08.0746 0x163c \Device\Harddisk0\DR0\TDLFS\ua - copied to quarantine

19:22:08.0748 0x163c \Device\Harddisk0\DR0\TDLFS\x - copied to quarantine

19:22:08.0836 0x163c \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - will be cured on reboot

19:22:08.0839 0x163c \Device\Harddisk0\DR0 - ok

19:22:08.0881 0x163c \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - User select action: Cure

19:22:08.0881 0x163c \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

19:22:08.0881 0x163c \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

19:22:35.0568 0x1350 Deinitialize success

MrC

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AdvancedSetup

AdvancedSetup

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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