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Mydako
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So I posted a few weeks back with my one laptop redirecting from a lot of sites. This is a different computer, but it had the same issue at the time, but not as badly. I tinkered around based on what I learned from the last thread, seemed to help. Then it stopped being effective, and it got really bad, so I just completely reformated the computer this morning. I haven't had time to download anything other than firefox and AVG pretty much and it's happening again.

 

Some websites are apparently not available, but my phone and other laptop can get to them, and I get redirected to spam sites when I click links that use google analytics.

 

Malware says the computer is clean, but that's obviously not the case. I really don't know what to do.

 

Attached are the files from dds.

 

 

attach.txt

dds.txt

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  • Staff

Hello Mydako

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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Hi Gringo.

 

# AdwCleaner v3.003 - Report created 14/09/2013 at 14:57:12
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Mykel - BUSTOFPALLAS
# Running from : C:\Users\Mykel\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16686


-\\ Mozilla Firefox v23.0.1 (en-GB)

[ File : C:\Users\Mykel\AppData\Roaming\Mozilla\Firefox\Profiles\shrit4qz.default\prefs.js ]


-\\ Google Chrome v29.0.1547.66

[ File : C:\Users\Mykel\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [901 octets] - [12/09/2013 23:22:16]
AdwCleaner[R1].txt - [1019 octets] - [14/09/2013 14:56:36]
AdwCleaner[s0].txt - [961 octets] - [12/09/2013 23:23:51]
AdwCleaner[s1].txt - [942 octets] - [14/09/2013 14:57:12]

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1001 octets] ##########
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.0 (09.12.2013:1)
OS: Windows 7 Home Premium x64
Ran by Mykel on 14/09/2013 at 15:02:29.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 14/09/2013 at 15:11:55.36
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

There is no change, some websites are still blocked (but only on this laptop), and several websites still redirect me to the spam site.

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I seem to be unable to edit my post, so I'll have to reply. I realized I forgot to turn my anti-virus program back on after doing this, so when to find it on the taskbar, and it wasn't there, nothing was really. I know JRT closed most everything so I decided to restart my computer. It wouldn't shut down, it gave me the shut down screen but the circle just kept spinning and spinning for at least five minutes, so I had to hard reboot it, then starting up it took so long at the start up screen I was worried it wasn't going to do it at all. Not sure if it was something I did with the above steps, or something to do with whatever is bothering my computer.

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  • Staff

Hello Mydako

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Hello Gringo

 

Following is the combofix log

 

ComboFix 13-09-14.01 - Mykel 2013-09-14  19:13:25.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.7642.5852 [GMT -4:00]
Running from: c:\users\Mykel\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-14 to 2013-09-14  )))))))))))))))))))))))))))))))
.
.
2013-09-14 23:20 . 2013-09-14 23:20    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-09-14 22:15 . 2009-07-14 01:41    257024    ----a-w-    c:\windows\system32\Spool\prtprocs\x64\hpzppw72.dll
2013-09-13 04:04 . 2013-09-13 04:04    --------    d-----w-    C:\FRST
2013-09-13 03:30 . 2013-09-13 03:30    --------    d-----w-    c:\program files (x86)\ESET
2013-09-13 03:22 . 2013-09-14 18:57    --------    d-----w-    C:\AdwCleaner
2013-09-13 03:12 . 2013-09-13 03:12    --------    d-----w-    c:\windows\ERUNT
2013-09-13 02:13 . 2013-09-13 02:52    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-09-13 01:47 . 2013-09-13 01:47    --------    d-----w-    c:\program files (x86)\ERUNT
2013-09-13 00:50 . 2013-09-13 00:50    --------    d-----w-    c:\program files (x86)\Common Files\Adobe
2013-09-12 17:45 . 2013-09-12 17:45    --------    d-----w-    c:\program files (x86)\Microsoft.NET
2013-09-12 03:41 . 2013-09-12 17:36    --------    d-----w-    c:\program files (x86)\Common Files\Steam
2013-09-12 03:41 . 2013-09-14 23:11    --------    d-----w-    c:\program files (x86)\Steam
2013-09-12 02:13 . 2013-09-12 02:14    --------    d-----w-    c:\program files (x86)\Trillian
2013-09-11 23:24 . 2013-09-11 23:24    --------    d-----w-    c:\programdata\Malwarebytes
2013-09-11 23:24 . 2013-09-11 23:24    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-09-11 23:24 . 2013-04-04 18:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-09-11 22:57 . 2013-04-09 23:34    1247744    ----a-w-    c:\windows\SysWow64\DWrite.dll
2013-09-11 22:57 . 2013-04-02 22:51    1643520    ----a-w-    c:\windows\system32\DWrite.dll
2013-09-11 18:59 . 2013-09-11 15:09    --------    d-----w-    c:\windows\Panther
2013-09-11 18:06 . 2013-09-11 18:07    --------    d-----w-    c:\windows\system32\MRT
2013-09-11 18:03 . 2013-09-11 18:03    --------    d-----w-    c:\program files (x86)\VirtualDub-1.9.11-AMD64
2013-09-11 18:02 . 2013-09-11 18:02    --------    d-----w-    c:\program files (x86)\VideoLAN
2013-09-11 17:52 . 2012-07-26 04:55    785512    ----a-w-    c:\windows\system32\drivers\Wdf01000.sys
2013-09-11 17:52 . 2012-07-26 04:55    54376    ----a-w-    c:\windows\system32\drivers\WdfLdr.sys
2013-09-11 17:52 . 2012-07-26 04:47    2560    ----a-w-    c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2013-09-11 17:52 . 2012-07-26 02:36    9728    ----a-w-    c:\windows\system32\Wdfres.dll
2013-09-11 17:33 . 2013-09-11 17:34    --------    d-----w-    c:\program files (x86)\Google
2013-09-11 17:26 . 2012-12-16 17:11    46080    ----a-w-    c:\windows\system32\atmlib.dll
2013-09-11 17:26 . 2012-12-16 14:13    34304    ----a-w-    c:\windows\SysWow64\atmlib.dll
2013-09-11 17:26 . 2010-09-30 06:47    70656    ----a-w-    c:\windows\SysWow64\fontsub.dll
2013-09-11 17:26 . 2012-12-16 14:45    367616    ----a-w-    c:\windows\system32\atmfd.dll
2013-09-11 17:26 . 2012-12-16 14:13    295424    ----a-w-    c:\windows\SysWow64\atmfd.dll
2013-09-11 17:26 . 2010-09-30 10:41    100864    ----a-w-    c:\windows\system32\fontsub.dll
2013-09-11 17:24 . 2012-07-26 02:26    87040    ----a-w-    c:\windows\system32\drivers\WUDFPf.sys
2013-09-11 17:24 . 2012-07-26 02:26    198656    ----a-w-    c:\windows\system32\drivers\WUDFRd.sys
2013-09-11 17:24 . 2012-07-26 03:08    229888    ----a-w-    c:\windows\system32\WUDFHost.exe
2013-09-11 17:24 . 2012-07-26 03:08    84992    ----a-w-    c:\windows\system32\WUDFSvc.dll
2013-09-11 17:24 . 2012-07-26 03:08    744448    ----a-w-    c:\windows\system32\WUDFx.dll
2013-09-11 17:24 . 2012-07-26 03:08    45056    ----a-w-    c:\windows\system32\WUDFCoinstaller.dll
2013-09-11 17:24 . 2012-07-26 03:08    194048    ----a-w-    c:\windows\system32\WUDFPlatform.dll
2013-09-11 17:14 . 2012-03-01 06:46    23408    ----a-w-    c:\windows\system32\drivers\fs_rec.sys
2013-09-11 17:14 . 2012-03-01 06:33    81408    ----a-w-    c:\windows\system32\imagehlp.dll
2013-09-11 17:14 . 2012-03-01 06:28    5120    ----a-w-    c:\windows\system32\wmi.dll
2013-09-11 17:14 . 2012-03-01 05:33    159232    ----a-w-    c:\windows\SysWow64\imagehlp.dll
2013-09-11 17:14 . 2012-03-01 05:29    5120    ----a-w-    c:\windows\SysWow64\wmi.dll
2013-09-11 17:10 . 2013-09-11 17:10    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-11 17:10 . 2013-09-11 17:10    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-11 17:10 . 2013-09-11 17:10    --------    d-----w-    c:\windows\SysWow64\Macromed
2013-09-11 17:10 . 2013-09-11 17:10    --------    d-----w-    c:\windows\system32\Macromed
2013-09-11 17:02 . 2013-02-27 05:48    1930752    ----a-w-    c:\windows\system32\authui.dll
2013-09-11 17:02 . 2013-02-27 06:02    111448    ----a-w-    c:\windows\system32\consent.exe
2013-09-11 17:02 . 2013-02-27 05:47    70144    ----a-w-    c:\windows\system32\appinfo.dll
2013-09-11 17:02 . 2013-02-27 04:49    1796096    ----a-w-    c:\windows\SysWow64\authui.dll
2013-09-11 16:59 . 2013-07-26 02:24    197120    ----a-w-    c:\windows\system32\shdocvw.dll
2013-09-11 16:59 . 2013-07-09 05:52    224256    ----a-w-    c:\windows\system32\wintrust.dll
2013-09-11 16:59 . 2013-07-09 05:46    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-09-11 16:59 . 2013-07-09 05:46    1472512    ----a-w-    c:\windows\system32\crypt32.dll
2013-09-11 16:59 . 2013-07-09 05:46    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-09-11 16:59 . 2013-07-09 04:52    175104    ----a-w-    c:\windows\SysWow64\wintrust.dll
2013-09-11 16:59 . 2013-07-09 04:46    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-09-11 16:59 . 2013-07-09 04:46    1166848    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-09-11 16:59 . 2013-07-09 04:46    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-09-11 16:58 . 2013-05-10 05:49    30720    ----a-w-    c:\windows\system32\cryptdlg.dll
2013-09-11 16:58 . 2013-05-10 03:20    24576    ----a-w-    c:\windows\SysWow64\cryptdlg.dll
2013-09-11 16:58 . 2012-10-09 18:17    226816    ----a-w-    c:\windows\system32\dhcpcore6.dll
2013-09-11 16:58 . 2012-10-09 18:17    55296    ----a-w-    c:\windows\system32\dhcpcsvc6.dll
2013-09-11 16:58 . 2012-10-09 17:40    44032    ----a-w-    c:\windows\SysWow64\dhcpcsvc6.dll
2013-09-11 16:58 . 2012-10-09 17:40    193536    ----a-w-    c:\windows\SysWow64\dhcpcore6.dll
2013-09-11 16:58 . 2012-08-21 21:01    245760    ----a-w-    c:\windows\system32\OxpsConverter.exe
2013-09-11 16:58 . 2012-04-07 12:31    3216384    ----a-w-    c:\windows\system32\msi.dll
2013-09-11 16:58 . 2012-04-07 11:26    2342400    ----a-w-    c:\windows\SysWow64\msi.dll
2013-09-11 16:58 . 2013-07-19 01:58    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-09-11 16:58 . 2013-07-19 01:41    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
2013-09-11 16:57 . 2012-08-24 18:09    458712    ----a-w-    c:\windows\system32\drivers\cng.sys
2013-09-11 16:57 . 2012-08-24 18:05    340992    ----a-w-    c:\windows\system32\schannel.dll
2013-09-11 16:57 . 2012-08-24 16:57    247808    ----a-w-    c:\windows\SysWow64\schannel.dll
2013-09-11 16:57 . 2012-08-24 18:13    154480    ----a-w-    c:\windows\system32\drivers\ksecpkg.sys
2013-09-11 16:57 . 2012-08-24 18:03    1448448    ----a-w-    c:\windows\system32\lsasrv.dll
2013-09-11 16:57 . 2012-08-24 16:57    22016    ----a-w-    c:\windows\SysWow64\secur32.dll
2013-09-11 16:57 . 2012-08-24 16:53    96768    ----a-w-    c:\windows\SysWow64\sspicli.dll
2013-09-11 16:55 . 2013-08-08 01:20    3155456    ----a-w-    c:\windows\system32\win32k.sys
2013-09-11 16:54 . 2012-02-17 06:38    1031680    ----a-w-    c:\windows\system32\rdpcore.dll
2013-09-11 16:53 . 2011-12-28 03:59    498688    ----a-w-    c:\windows\system32\drivers\afd.sys
2013-09-11 16:53 . 2012-05-04 11:00    366592    ----a-w-    c:\windows\system32\qdvd.dll
2013-09-11 16:53 . 2012-05-04 09:59    514560    ----a-w-    c:\windows\SysWow64\qdvd.dll
2013-09-11 16:53 . 2011-10-01 05:45    886784    ----a-w-    c:\program files\Common Files\System\wab32.dll
2013-09-11 16:53 . 2011-10-01 04:37    708608    ----a-w-    c:\program files (x86)\Common Files\System\wab32.dll
2013-09-11 16:53 . 2013-06-04 06:00    624128    ----a-w-    c:\windows\system32\qedit.dll
2013-09-11 16:53 . 2013-06-04 04:53    509440    ----a-w-    c:\windows\SysWow64\qedit.dll
2013-09-11 16:53 . 2011-02-12 11:34    267776    ----a-w-    c:\windows\system32\FXSCOVER.exe
2013-09-11 16:47 . 2013-04-25 23:30    1505280    ----a-w-    c:\windows\SysWow64\d3d11.dll
2013-09-11 16:47 . 2013-03-31 22:52    1887232    ----a-w-    c:\windows\system32\d3d11.dll
2013-09-11 16:40 . 2011-11-19 14:58    77312    ----a-w-    c:\windows\system32\packager.dll
2013-09-11 16:40 . 2011-11-19 14:01    67072    ----a-w-    c:\windows\SysWow64\packager.dll
2013-09-11 16:18 . 2012-06-02 22:19    57880    ----a-w-    c:\windows\system32\wuauclt.exe
2013-09-11 16:18 . 2012-06-02 22:19    44056    ----a-w-    c:\windows\system32\wups2.dll
2013-09-11 16:18 . 2012-06-02 22:15    2622464    ----a-w-    c:\windows\system32\wucltux.dll
2013-09-11 16:18 . 2012-06-02 22:19    2428952    ----a-w-    c:\windows\system32\wuaueng.dll
2013-09-11 16:17 . 2012-06-02 22:19    38424    ----a-w-    c:\windows\system32\wups.dll
2013-09-11 16:17 . 2012-06-02 22:19    701976    ----a-w-    c:\windows\system32\wuapi.dll
2013-09-11 16:17 . 2012-06-02 22:15    99840    ----a-w-    c:\windows\system32\wudriver.dll
2013-09-11 16:17 . 2012-06-02 19:19    186752    ----a-w-    c:\windows\system32\wuwebv.dll
2013-09-11 16:17 . 2012-06-02 19:15    36864    ----a-w-    c:\windows\system32\wuapp.exe
2013-09-11 16:02 . 2013-09-11 16:03    --------    d-----w-    c:\programdata\AVG2014
2013-09-11 16:02 . 2013-09-11 16:02    --------    d-----w-    C:\$AVG
2013-09-11 16:01 . 2013-09-11 16:01    --------    d-----w-    c:\program files (x86)\AVG
2013-09-11 15:57 . 2013-09-14 21:45    --------    d-----w-    c:\programdata\MFAData
2013-09-11 15:57 . 2013-09-11 15:57    --------    d--h--w-    c:\programdata\Common Files
2013-09-11 15:54 . 2013-09-11 15:54    --------    d-----w-    c:\program files (x86)\Mozilla Maintenance Service
2013-09-11 15:46 . 2013-09-11 15:47    --------    d-----w-    c:\program files (x86)\Atheros
2013-09-11 15:46 . 2013-09-11 15:46    --------    d-----w-    c:\windows\Options
2013-09-11 15:46 . 2011-12-12 23:32    2797056    ----a-w-    c:\windows\system32\drivers\athrx.sys
2013-09-11 15:46 . 2011-12-12 23:32    2797056    ----a-w-    c:\windows\system32\athrx.sys
2013-09-11 15:45 . 2013-09-11 15:46    --------    d-----w-    c:\programdata\Atheros
2013-09-11 15:31 . 2013-09-11 15:31    --------    d-----w-    c:\programdata\Synaptics
2013-09-11 15:30 . 2013-09-11 15:30    0    ----a-w-    c:\windows\ativpsrm.bin
2013-09-11 15:26 . 2013-09-11 15:26    --------    d-----w-    c:\programdata\ATI
2013-09-11 15:25 . 2013-09-11 15:25    --------    d-----w-    c:\program files\Synaptics
2013-09-11 15:24 . 2013-09-11 15:24    --------    d-----w-    c:\windows\SysWow64\RTCOM
2013-09-11 15:24 . 2013-09-11 15:24    --------    d-----w-    c:\program files\Realtek
2013-09-11 15:24 . 2013-03-31 19:44    2605400    ----a-w-    c:\windows\system32\WavesGUILib.dll
2013-09-11 15:24 . 2013-03-31 19:44    518896    ----a-w-    c:\windows\system32\SRSTSX64.dll
2013-09-11 15:24 . 2013-03-31 19:44    211184    ----a-w-    c:\windows\system32\SRSTSH64.dll
2013-09-11 15:24 . 2013-03-31 19:44    198896    ----a-w-    c:\windows\system32\SRSHP64.dll
2013-09-11 15:24 . 2013-03-31 19:44    155888    ----a-w-    c:\windows\system32\SRSWOW64.dll
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-11 15:09 . 2010-11-21 03:24    14848    ----a-w-    c:\windows\system32\slwga.dll
2013-09-11 15:09 . 2010-11-21 03:24    419840    ----a-w-    c:\windows\system32\systemcpl.dll
2013-09-11 15:09 . 2010-11-21 03:23    13824    ----a-w-    c:\windows\SysWow64\slwga.dll
2013-09-11 15:09 . 2010-11-21 03:24    833024    ----a-w-    c:\windows\SysWow64\user32.dll
2013-09-11 15:09 . 2010-11-21 03:24    1008640    ----a-w-    c:\windows\system32\user32.dll
2013-08-02 01:48 . 2013-09-11 16:56    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-08-01 20:07 . 2013-08-01 20:07    251192    ----a-w-    c:\windows\system32\drivers\avgtdia.sys
2013-08-01 20:06 . 2013-08-01 20:06    147768    ----a-w-    c:\windows\system32\drivers\avgdiska.sys
2013-08-01 20:04 . 2013-08-01 20:04    31544    ----a-w-    c:\windows\system32\drivers\avgrkx64.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2010-11-21 . FE70103391A64039A921DBFFF9C7AB1B . 1008128 . . [6.1.7601.17514] .. c:\windows\winsxs\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_2b5e71b083fc0973\user32.dll
[-] 2013-09-11 . 2C353B6CE0C8D03225CAA2AF33B68D79 . 1008640 . . [6.1.7601.17514] .. c:\windows\system32\user32.dll
.
[-] 2013-09-11 . 861C4346F9281DC0380DE72C8D55D6BE . 833024 . . [6.1.7601.17514] .. c:\windows\SysWOW64\user32.dll
[7] 2010-11-21 . 5E0DB2D8B2750543CD2EBB9EA8E6CDD3 . 833024 . . [6.1.7601.17514] .. c:\windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    130736    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-04-05 630912]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2013-08-26 4851248]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
.
c:\users\Mykel\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Mykel\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-6-5 27370808]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys;c:\windows\SYSNATIVE\Drivers\RTSUVSTOR.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\DRIVERS\amdkmpfd.sys;c:\windows\SYSNATIVE\DRIVERS\amdkmpfd.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys;c:\windows\SYSNATIVE\DRIVERS\amdhub30.sys [x]
S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys;c:\windows\SYSNATIVE\DRIVERS\amdxhc.sys [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-11 17:34    1177552    ----a-w-    c:\program files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-11 17:33]
.
2013-09-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-11 17:33]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    164016    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    164016    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    164016    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17    164016    ----a-w-    c:\users\Mykel\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2013-03-31 12459112]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 77.78.104.50 31.170.179.50
FF - ProfilePath - c:\users\Mykel\AppData\Roaming\Mozilla\Firefox\Profiles\shrit4qz.default\
FF - ExtSQL: 2013-09-13 19:03; en-CA@dictionaries.addons.mozilla.org; c:\users\Mykel\AppData\Roaming\Mozilla\Firefox\Profiles\shrit4qz.default\extensions\en-CA@dictionaries.addons.mozilla.org
FF - ExtSQL: 2013-09-13 23:56; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Mykel\AppData\Roaming\Mozilla\Firefox\Profiles\shrit4qz.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-14  19:23:36
ComboFix-quarantined-files.txt  2013-09-14 23:23
.
Pre-Run: 565,130,686,464 bytes free
Post-Run: 565,251,620,864 bytes free
.
- - End Of File - - 382DA6DFAD7D09D4433866AEC86F079B
A36C5E4F47E84449FF07ED3517B43A31
 

 

There were no issues in running the program or anything like that. I restarted the computer as well, just as there was the issue last time, and that didn't occur this time. It is still redirecting and blocking sites though.

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  • Staff

Hello Mydako

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================

    Scan finished

    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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Hey Gringo

 

TDSS came up with nothing. (I was hopeful, I had never heard of or tried it before)

 

It was too long, so attached.

 

Rogue killer didn't produce a file with the name you said, both were [0] and a sequence of numbers after. I'm copying the second one, as it would have been number 2 I'm assuming, and it's what showed up when I clicked report.

 

 

RogueKiller V8.6.11 _x64_ [sep 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Mykel [Admin rights]
Mode : Remove -- Date : 09/14/2013 22:06:11
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified.
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MQ01ABD075 SATA Disk Device +++++
--- User ---
[MBR] 15e5bed15a9fd160020553265d19cd0f
[bSP] 855de77ddb4193fbbaea0e4d779c1e84 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 715302 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_09142013_220611.txt >>
RKreport[0]_S_09142013_220556.txt


 

 

There is still no change. I'm getting the redirects still, and certain websites still don't work. I'm suspecting at this rate I may have to nuke the drive completely and reinstall Windows. Heh, hopefully not though.

TDSSKiller.2.8.16.0_14.09.2013_21.59.47_log.txt

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  • Staff

Create and Run Batch File

  • Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off>Log1.txt (ipconfig /allnslookup google.comnslookup yahoo.comping -n 2 google.comping -n 2 yahoo.comroute print)start Log1.txtdel %0
  • Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

    It should look like this: batfileicon.gif <--XP

    Double-click on router.bat to run it. it will open notepad when done please post back the results

gringo
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Hey Gringo,

 

I believe I did this right

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : BustOfPallas
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR9485WB-EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 50-B7-C3-E5-CE-0D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a44f:22e1:2480:9e49%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : September-14-13 21:59:01
   Lease Expires . . . . . . . . . . : September-17-13 21:59:02
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 374388675
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-C2-42-B1-20-89-84-18-56-60
   DNS Servers . . . . . . . . . . . : 77.78.104.50
                                       31.170.179.50
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-89-84-18-56-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 50-B7-C3-E5-CE-0E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CDBB5ADF-9FE7-45B4-AA71-194D277D5193}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:284f:14ac:3f57:fefb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::284f:14ac:3f57:fefb%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  50.104.78.77.gransy.com
Address:  77.78.104.50

Name:    google.com
Addresses:  2a00:1450:4001:805::1004
      173.194.112.166
      173.194.112.167
      173.194.112.168
      173.194.112.169
      173.194.112.174
      173.194.112.160
      173.194.112.161
      173.194.112.162
      173.194.112.163
      173.194.112.164
      173.194.112.165

Server:  50.104.78.77.gransy.com
Address:  77.78.104.50

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging google.com [173.194.112.162] with 32 bytes of data:
Reply from 173.194.112.162: bytes=32 time=115ms TTL=52
Reply from 173.194.112.162: bytes=32 time=115ms TTL=52

Ping statistics for 173.194.112.162:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 115ms, Maximum = 115ms, Average = 115ms

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=73ms TTL=51
Reply from 206.190.36.45: bytes=32 time=73ms TTL=51

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 73ms, Maximum = 73ms, Average = 73ms
===========================================================================
Interface List
 15...50 b7 c3 e5 ce 0d ......Atheros AR9485WB-EG Wireless Network Adapter
 13...20 89 84 18 56 60 ......Realtek PCIe GBE Family Controller
 12...50 b7 c3 e5 ce 0e ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    281
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:284f:14ac:3f57:fefb/128
                                    On-link
 15    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::284f:14ac:3f57:fefb/128
                                    On-link
 15    281 fe80::a44f:22e1:2480:9e49/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 

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Well, that was more trouble than expected heh. I couldn't access my router, the username/password wasn't working. So I factory reset it, and then it wouldn't connect. Then spending 40 minutes with my ISP scratching their head we finally got all the settings right so it would work. Eventually got into the router, changed the DNS (hopefully/theoretically) back to Canada. I followed the instructions on the site, but I kept gettings "Oops. You're not using OpenDNS yet." Even though when I go back into everything, I still find the settings I input. Anyways, I gave it a try, and the websites aren't blocked, and as of yet no redirecting, so it may be solved.

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  • Staff

Hello

That is good news - I want you to run this again to double check things

Create and Run Batch File

  • Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off>Log1.txt (ipconfig /allnslookup google.comnslookup yahoo.comping -n 2 google.comping -n 2 yahoo.comroute print)start Log1.txtdel %0
  • Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

    It should look like this: batfileicon.gif <--XP

    Double-click on router.bat to run it. it will open notepad when done please post back the results

gringo
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Hey Gringo

 

Here is the data

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : BustOfPallas
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 72-B7-C3-E5-CE-0D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR9485WB-EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 50-B7-C3-E5-CE-0D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a44f:22e1:2480:9e49%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : September-15-13 14:38:24
   Lease Expires . . . . . . . . . . : September-18-13 23:36:46
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 374388675
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-C2-42-B1-20-89-84-18-56-60
   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-89-84-18-56-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 50-B7-C3-E5-CE-0E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B56BD0D1-223B-4FC2-B653-E0A94FEA1970}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BCE50104-078A-44F1-865C-AD1216DA437A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:38d6:22b3:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::38d6:22b3:3f57:fefd%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{CDBB5ADF-9FE7-45B4-AA71-194D277D5193}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A1395332-F76C-49BE-8360-470B494AE40E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  resolver1.opendns.com
Address:  208.67.222.222

Name:    google.com
Addresses:  2607:f8b0:400b:80a::1001
      173.194.68.102
      173.194.68.139
      173.194.68.101
      173.194.68.138
      173.194.68.113
      173.194.68.100

Server:  resolver1.opendns.com
Address:  208.67.222.222

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging google.com [173.194.68.102] with 32 bytes of data:
Reply from 173.194.68.102: bytes=32 time=54ms TTL=49
Reply from 173.194.68.102: bytes=32 time=54ms TTL=49

Ping statistics for 173.194.68.102:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 54ms, Average = 54ms

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=51ms TTL=51
Reply from 98.139.183.24: bytes=32 time=57ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 57ms, Average = 54ms
===========================================================================
Interface List
 29...72 b7 c3 e5 ce 0d ......Microsoft Virtual WiFi Miniport Adapter
 15...50 b7 c3 e5 ce 0d ......Atheros AR9485WB-EG Wireless Network Adapter
 13...20 89 84 18 56 60 ......Realtek PCIe GBE Family Controller
 12...50 b7 c3 e5 ce 0e ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:5ef5:79fd:38d6:22b3:3f57:fefd/128
                                    On-link
 15    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::38d6:22b3:3f57:fefd/128
                                    On-link
 15    281 fe80::a44f:22e1:2480:9e49/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 

 

I've been out all day, so I don't really know if my computer is acting up, but hoping it's clean heh.

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Hello Gringo

 

MBAM came up clean

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.17.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Mykel :: BUSTOFPALLAS [administrator]

Protection: Enabled

2013-09-16 21:17:06
mbam-log-2013-09-16 (21-17-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219226
Time elapsed: 5 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

And hijackthis returns this

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:24:49, on 2013-09-16
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16686)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Mykel\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\PROGRA~2\MAGICD~1\MAGICD~1.EXE
C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Mykel\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll
O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - Startup: Dropbox.lnk = Mykel\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{CDBB5ADF-9FE7-45B4-AA71-194D277D5193}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6816 bytes
 

 

I checked the sites that were blocked, and ones that redirected the most often, and it seems like they're fine, no blocking or redirecting.

 

I'm really unsure how some managed to get in and bungle all this through the router, but that looks like it was the issue, as odd as that seems to me.
 

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Greetings

On routers they are two passwords that need to be set

One is the network password that most people set to allow access to the internet - the other one is to the router itself that most people don't and leave it at the default - then a bad script on a web page will access the router and change the DNS settings to point to a bad server - this was very common a couple of years ago and have not seen it that much lately - so I am wondering if it is starting to come back again

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

      O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

      O4 - Startup: Dropbox.lnk = Mykel\AppData\Roaming\Dropbox\bin\Dropbox.exe

      O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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Heyo,

 

Weird, well, in resetting the router both the router and network password have changed, hopefully that will keep something from getting in.

 

I left Dropbox on the list, cause I know I'd forget to turn it on and then my work wouldn't sync between comps, and ran ESET and it came up clean. Thanks so much for helping me sort this out and get my comps working again.

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Hello Mydako

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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