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Been told I have a keylogger on my computer - help!


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Hi,

To cut a long story short, I've been told someone has installed a key logger on my computer, one which doesn't show up on the Programs list.

The computer appears to be running as normal but the person concerned is very technically-minded so I think it's well hidden.

I wonder if you could help me to track it down please?

So many thanks for helping me.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16502  BrowserJavaVersion: 10.21.2
Run by Nicola at 12:55:36 on 2013-09-07
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3070.1244 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Vimicro Corporation\VMUVC\VMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Nicola\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve


uProxyServer = :0
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe
uRun: [ApplePhotoStreams] c:\program files\common files\apple\internet services\ApplePhotoStreams.exe
uRun: [Driver Detective] c:\program files\driver manager\driver manager\DriverManager.exe /applicationMode:systemTray /showWelcome:false
mRun: [synTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [VMonitorVMUVC] "c:\program files\vimicro corporation\vmuvc\VMonitor.exe" VMUVC
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [sMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [serviceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
StartupFolder: c:\users\nicola\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\nicola\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.



TCP: NameServer = 192.168.0.1
TCP: Interfaces\{90D5FC30-DF39-4006-BB55-7B629BE237B9} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{9CFF570F-9BA6-4E2D-B262-7FB6DE0994AA} : NameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-17 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-17 175176]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-4-27 20624]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-4-6 770344]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-4-6 369584]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\adobe\elements 11 organizer\PhotoshopElementsFileAgent.exe [2012-9-23 171600]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-4-6 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-4-6 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-4-6 46808]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-10-13 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2009-8-5 284016]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-8-16 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-8-16 701512]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2012-4-17 689464]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-8-16 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-9-7 40776]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2009-9-16 27632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S2 Updater By Sweetpacks;Updater By Sweetpacks;c:\program files\updater by sweetpacks\extensionupdaterservice.exe --> c:\program files\updater by sweetpacks\ExtensionUpdaterService.exe [?]
S3 HpGmb001;USB Mobile Packet Filter Driver;c:\windows\system32\drivers\HpGmb001.sys [2010-10-29 11264]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\drivers\btblan.sys [2011-8-23 33792]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2009-9-16 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2009-9-16 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2009-9-16 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2009-9-16 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2009-9-16 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2009-9-16 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2009-9-16 109864]
S3 VMUVC;Vimicro Camera Service VMUVC;c:\windows\system32\drivers\VMUVC.sys [2011-9-29 252416]
S3 vvftUVC;Vimicro Camera Filter Service VMUVC;c:\windows\system32\drivers\vvftUVC.sys [2011-9-29 398720]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
.
=============== Created Last 30 ================
.
2013-09-07 08:26:45 7166848 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b802d9c0-377e-4eea-b3ad-65104beed290}\mpengine.dll
2013-09-07 08:19:28 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-08-31 17:13:53 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-25 14:23:18 -------- d-----w- c:\users\nicola\appdata\roaming\OpenOffice
2013-08-24 17:42:28 -------- d-----w- c:\program files\NT Registry Optimizer
2013-08-23 13:45:08 -------- d-----w- c:\program files\OpenOffice 4
2013-08-23 13:24:33 -------- d-----w- c:\users\nicola\appdata\local\Conduit
2013-08-23 08:50:01 770384 ----a-w- c:\windows\system32\msvcr100.dll
2013-08-23 08:50:01 632656 ----a-w- c:\windows\system32\msvcr80.dll
2013-08-23 08:50:01 554832 ----a-w- c:\windows\system32\msvcp80.dll
2013-08-23 08:50:01 479232 ----a-w- c:\windows\system32\msvcm80.dll
2013-08-23 08:50:01 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-08-23 08:48:57 -------- d-----w- c:\users\nicola\appdata\local\ShieldApps
2013-08-23 08:48:42 -------- d-----w- c:\program files\PC Registry Shield
2013-08-23 08:47:39 -------- d-----w- c:\program files\wrapper_inst
2013-08-22 17:45:47 -------- d-----w- c:\program files\FileOpenerPro
2013-08-22 17:45:20 -------- d-----w- c:\program files\MyPC Backup
2013-08-22 17:44:41 -------- d-----w- c:\users\nicola\appdata\roaming\Uniblue
2013-08-22 17:44:35 -------- d-----w- c:\program files\Uniblue
2013-08-22 17:43:13 -------- d-----w- c:\users\nicola\appdata\local\avgchrome
2013-08-22 17:42:32 -------- d-----w- c:\users\nicola\appdata\local\Smartbar
2013-08-22 17:41:17 -------- d-----w- c:\programdata\BrowserDefender
2013-08-22 17:40:17 -------- d-----w- c:\users\nicola\appdata\roaming\Babylon
2013-08-22 17:40:17 -------- d-----w- c:\programdata\Babylon
2013-08-21 15:13:55 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-16 17:48:26 -------- d-----w- c:\windows\system32\MRT
2013-08-16 13:38:10 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-08-16 13:38:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-08-15 20:30:53 41584 ----a-w- c:\windows\system32\drivers\gfiark.sys
2013-08-15 20:24:48 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-08-15 20:14:00 24064 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-15 20:14:00 15872 ----a-w- c:\windows\system32\icaapi.dll
2013-08-15 20:13:46 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-15 20:12:27 2048 ----a-w- c:\windows\system32\tzres.dll
2013-08-15 20:08:13 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-15 20:08:12 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-15 20:08:12 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-08-15 20:07:38 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-08-15 20:07:37 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-15 20:07:36 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-08-15 20:07:36 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-15 20:00:48 -------- d-----w- c:\windows\F34D9A5F484A4E31A9D3908CB265B289.TMP
2013-08-15 20:00:45 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2013-08-15 19:58:59 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-08-15 19:58:37 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-08-15 19:38:54 -------- d-----w- c:\users\nicola\appdata\roaming\SoftwareDetectionScripts
2013-08-15 19:11:38 -------- d-----w- c:\program files\Sunbelt Software
2013-08-15 18:35:58 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1(100)
.
==================== Find3M  ====================
.
2013-08-21 08:40:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-21 08:40:39 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-06-28 18:57:40 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-06-28 18:57:40 175176 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2008-05-29 20:46:45 4372992 ----a-w- c:\program files\openofficeorg24.msi
2008-02-08 20:33:18 323584 ----a-w- c:\program files\setup.exe
2002-03-11 09:06:30 1822520 ----a-w- c:\program files\instmsiw.exe
2002-03-11 08:45:04 1708856 ----a-w- c:\program files\instmsia.exe
.
============= FINISH: 12:56:19.48 ===============
 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 20/05/2008 01:22:29
System Uptime: 07/09/2013 09:16:02 (3 hours ago)
.
Motherboard: Quanta |  | 30D2
Processor: Intel® Core2 Duo CPU     T8100  @ 2.10GHz | U2E1 | 2100/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 75.897 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.098 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP981: 22/08/2013 20:32:33 - Removed Skype Click to Call
RP983: 23/08/2013 09:51:41 - Before PC Registry Shield fix
RP984: 23/08/2013 10:10:19 - Removed PC Registry Shield
RP985: 23/08/2013 10:12:13 - Removed Internet Explorer Toolbar 4.9 by SweetPacks
RP986: 23/08/2013 14:22:35 - Removed OpenOffice.org 3.2
RP987: 23/08/2013 14:44:37 - Installed OpenOffice 4.0.0
RP989: 23/08/2013 18:13:50 - Configured Microsoft Office Home and Student 2007
RP991: 23/08/2013 18:14:39 - Configured Microsoft Office Home and Student 2007
RP992: 23/08/2013 18:21:31 - Windows Update
RP993: 24/08/2013 13:20:13 - Scheduled Checkpoint
RP994: 24/08/2013 18:57:32 - after uninstallation of emisoft + defrag
RP995: 24/08/2013 19:29:43 - after all cleaning, all de-fragging, should be working best!
RP996: 25/08/2013 16:56:41 - Scheduled Checkpoint
RP997: 27/08/2013 14:05:14 - Windows Update
RP998: 28/08/2013 12:32:13 - Scheduled Checkpoint
RP999: 29/08/2013 14:25:18 - Windows Update
RP1000: 31/08/2013 18:13:45 - Windows Update
RP1001: 01/09/2013 15:06:31 - Windows Update
RP1002: 05/09/2013 21:52:03 - Scheduled Checkpoint
RP1003: 07/09/2013 09:24:31 - Windows Update
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
 Updater
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 11
Adobe Reader 9.5.5
Adobe Shockwave Player
Adobe Shockwave Player 11.5
aiofw
aioprnt
aioscnnr
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Auslogics Disk Defrag
Avanquest update
avast! Free Antivirus
AVG PC Tuneup
AVS DVD Copy 4.1.2.283
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Bonjour
Broadcom 802.11 Wireless LAN Adapter
CCleaner
center
CleanUp!
Compatibility Pack for the 2007 Office system
DHTML Editing Component
Dropbox
EA Link
EasyCleaner
Elements 11 Organizer
ESU for Microsoft Vista
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Product Detection
HP QuickPlay 3.6
HP QuickTouch 1.00 C4
HP Update
HP User Guides 0087
HP Wireless Assistant
HP Wireless Comfort Mobile Mouse
HPAsset component for HP Active Support Library
iCloud
Intel® Matrix Storage Manager
Java 7 Update 21
Java Auto Updater
KODAK AiO Home Centre
ksDIP
LightScribe System Software  1.10.13.1
Malwarebytes Anti-Malware version 1.75.0.1300
Media Go Video Playback Engine 1.88.116.12060
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MobileMe Control Panel
Motorola SM56 Speakerphone Modem
MSCU for Microsoft Vista
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OpenOffice 4.0.0
PlayStation®Network Downloader
PlayStation®Store
PreReq
PSE11 STI Installer
PVSonyDll
QuickTime
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype™ 5.10
Spelling Dictionaries Support For Adobe Reader 9
SpywareBlaster 5.0
Synaptics Pointing Device Driver
Turbo Lister 2
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC 9.0 Runtime
VidCoder 1.3.4 (x86)
Viewpoint Media Player
Vimicro USB2.0 UVC PC Camera
Virgin Media Service Manager 3.7.47
.
==== Event Viewer Messages From Past Week ========
.
31/08/2013 18:08:10, Error: Microsoft-Windows-Windows Defender [2004]  - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.   Signatures Attempted: Current   Error Code: 0x8050a001   Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support.    Signatures loading: Backup   Loading signature version: 1.157.478.0   Loading engine version: 1.1.9800.0
07/09/2013 09:18:04, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
07/09/2013 09:16:30, Error: Microsoft-Windows-HttpEvent [15021]  - An error occured while using SSL configuration for socket address 0.0.0.0:4482.  The error status code is contained within the returned data.
07/09/2013 07:00:43, Error: Service Control Manager [7022]  - The QuickPlay Background Capture Service (QBCS) service hung on starting.
07/09/2013 07:00:43, Error: Service Control Manager [7001]  - The QuickPlay Task Scheduler (QTS) service depends on the QuickPlay Background Capture Service (QBCS) service which failed to start because of the following error:  After starting, the service hung in a start-pending state.
.
==== End Of File ===========================
 

 

 

 

 

 

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And the Malwarebytes full scan log:

 

Hi,

To cut a long story short, I've been told someone has installed a key logger on my computer, one which doesn't show up on the Programs list.

The computer appears to be running as normal but the person concerned is very technically-minded so I think it's well hidden.

I wonder if you could help me to track it down please?

So many thanks for helping me.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16502 BrowserJavaVersion: 10.21.2
Run by Nicola at 12:55:36 on 2013-09-07
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3070.1244 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Vimicro Corporation\VMUVC\VMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Nicola\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve


uProxyServer = :0
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe
uRun: [ApplePhotoStreams] c:\program files\common files\apple\internet services\ApplePhotoStreams.exe
uRun: [Driver Detective] c:\program files\driver manager\driver manager\DriverManager.exe /applicationMode:systemTray /showWelcome:false
mRun: [synTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [VMonitorVMUVC] "c:\program files\vimicro corporation\vmuvc\VMonitor.exe" VMUVC
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [sMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [serviceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
StartupFolder: c:\users\nicola\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\nicola\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.



TCP: NameServer = 192.168.0.1
TCP: Interfaces\{90D5FC30-DF39-4006-BB55-7B629BE237B9} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{9CFF570F-9BA6-4E2D-B262-7FB6DE0994AA} : NameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-17 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-17 175176]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-4-27 20624]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-4-6 770344]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-4-6 369584]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\adobe\elements 11 organizer\PhotoshopElementsFileAgent.exe [2012-9-23 171600]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-4-6 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-4-6 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-4-6 46808]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-10-13 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2009-8-5 284016]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-8-16 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-8-16 701512]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2012-4-17 689464]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-8-16 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-9-7 40776]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2009-9-16 27632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S2 Updater By Sweetpacks;Updater By Sweetpacks;c:\program files\updater by sweetpacks\extensionupdaterservice.exe --> c:\program files\updater by sweetpacks\ExtensionUpdaterService.exe [?]
S3 HpGmb001;USB Mobile Packet Filter Driver;c:\windows\system32\drivers\HpGmb001.sys [2010-10-29 11264]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\drivers\btblan.sys [2011-8-23 33792]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2009-9-16 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2009-9-16 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2009-9-16 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2009-9-16 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2009-9-16 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2009-9-16 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2009-9-16 109864]
S3 VMUVC;Vimicro Camera Service VMUVC;c:\windows\system32\drivers\VMUVC.sys [2011-9-29 252416]
S3 vvftUVC;Vimicro Camera Filter Service VMUVC;c:\windows\system32\drivers\vvftUVC.sys [2011-9-29 398720]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
.
=============== Created Last 30 ================
.
2013-09-07 08:26:45 7166848 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b802d9c0-377e-4eea-b3ad-65104beed290}\mpengine.dll
2013-09-07 08:19:28 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-08-31 17:13:53 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-25 14:23:18 -------- d-----w- c:\users\nicola\appdata\roaming\OpenOffice
2013-08-24 17:42:28 -------- d-----w- c:\program files\NT Registry Optimizer
2013-08-23 13:45:08 -------- d-----w- c:\program files\OpenOffice 4
2013-08-23 13:24:33 -------- d-----w- c:\users\nicola\appdata\local\Conduit
2013-08-23 08:50:01 770384 ----a-w- c:\windows\system32\msvcr100.dll
2013-08-23 08:50:01 632656 ----a-w- c:\windows\system32\msvcr80.dll
2013-08-23 08:50:01 554832 ----a-w- c:\windows\system32\msvcp80.dll
2013-08-23 08:50:01 479232 ----a-w- c:\windows\system32\msvcm80.dll
2013-08-23 08:50:01 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-08-23 08:48:57 -------- d-----w- c:\users\nicola\appdata\local\ShieldApps
2013-08-23 08:48:42 -------- d-----w- c:\program files\PC Registry Shield
2013-08-23 08:47:39 -------- d-----w- c:\program files\wrapper_inst
2013-08-22 17:45:47 -------- d-----w- c:\program files\FileOpenerPro
2013-08-22 17:45:20 -------- d-----w- c:\program files\MyPC Backup
2013-08-22 17:44:41 -------- d-----w- c:\users\nicola\appdata\roaming\Uniblue
2013-08-22 17:44:35 -------- d-----w- c:\program files\Uniblue
2013-08-22 17:43:13 -------- d-----w- c:\users\nicola\appdata\local\avgchrome
2013-08-22 17:42:32 -------- d-----w- c:\users\nicola\appdata\local\Smartbar
2013-08-22 17:41:17 -------- d-----w- c:\programdata\BrowserDefender
2013-08-22 17:40:17 -------- d-----w- c:\users\nicola\appdata\roaming\Babylon
2013-08-22 17:40:17 -------- d-----w- c:\programdata\Babylon
2013-08-21 15:13:55 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-16 17:48:26 -------- d-----w- c:\windows\system32\MRT
2013-08-16 13:38:10 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-08-16 13:38:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-08-15 20:30:53 41584 ----a-w- c:\windows\system32\drivers\gfiark.sys
2013-08-15 20:24:48 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-08-15 20:14:00 24064 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-15 20:14:00 15872 ----a-w- c:\windows\system32\icaapi.dll
2013-08-15 20:13:46 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-15 20:12:27 2048 ----a-w- c:\windows\system32\tzres.dll
2013-08-15 20:08:13 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-15 20:08:12 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-15 20:08:12 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-08-15 20:07:38 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-08-15 20:07:37 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-15 20:07:36 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-08-15 20:07:36 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-15 20:00:48 -------- d-----w- c:\windows\F34D9A5F484A4E31A9D3908CB265B289.TMP
2013-08-15 20:00:45 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2013-08-15 19:58:59 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-08-15 19:58:37 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-08-15 19:38:54 -------- d-----w- c:\users\nicola\appdata\roaming\SoftwareDetectionScripts
2013-08-15 19:11:38 -------- d-----w- c:\program files\Sunbelt Software
2013-08-15 18:35:58 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1(100)
.
==================== Find3M ====================
.
2013-08-21 08:40:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-21 08:40:39 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-06-28 18:57:40 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-06-28 18:57:40 175176 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2008-05-29 20:46:45 4372992 ----a-w- c:\program files\openofficeorg24.msi
2008-02-08 20:33:18 323584 ----a-w- c:\program files\setup.exe
2002-03-11 09:06:30 1822520 ----a-w- c:\program files\instmsiw.exe
2002-03-11 08:45:04 1708856 ----a-w- c:\program files\instmsia.exe
.
============= FINISH: 12:56:19.48 ===============

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 20/05/2008 01:22:29
System Uptime: 07/09/2013 09:16:02 (3 hours ago)
.
Motherboard: Quanta | | 30D2
Processor: Intel® Core2 Duo CPU T8100 @ 2.10GHz | U2E1 | 2100/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 75.897 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.098 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP981: 22/08/2013 20:32:33 - Removed Skype Click to Call
RP983: 23/08/2013 09:51:41 - Before PC Registry Shield fix
RP984: 23/08/2013 10:10:19 - Removed PC Registry Shield
RP985: 23/08/2013 10:12:13 - Removed Internet Explorer Toolbar 4.9 by SweetPacks
RP986: 23/08/2013 14:22:35 - Removed OpenOffice.org 3.2
RP987: 23/08/2013 14:44:37 - Installed OpenOffice 4.0.0
RP989: 23/08/2013 18:13:50 - Configured Microsoft Office Home and Student 2007
RP991: 23/08/2013 18:14:39 - Configured Microsoft Office Home and Student 2007
RP992: 23/08/2013 18:21:31 - Windows Update
RP993: 24/08/2013 13:20:13 - Scheduled Checkpoint
RP994: 24/08/2013 18:57:32 - after uninstallation of emisoft + defrag
RP995: 24/08/2013 19:29:43 - after all cleaning, all de-fragging, should be working best!
RP996: 25/08/2013 16:56:41 - Scheduled Checkpoint
RP997: 27/08/2013 14:05:14 - Windows Update
RP998: 28/08/2013 12:32:13 - Scheduled Checkpoint
RP999: 29/08/2013 14:25:18 - Windows Update
RP1000: 31/08/2013 18:13:45 - Windows Update
RP1001: 01/09/2013 15:06:31 - Windows Update
RP1002: 05/09/2013 21:52:03 - Scheduled Checkpoint
RP1003: 07/09/2013 09:24:31 - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Updater
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 11
Adobe Reader 9.5.5
Adobe Shockwave Player
Adobe Shockwave Player 11.5
aiofw
aioprnt
aioscnnr
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Auslogics Disk Defrag
Avanquest update
avast! Free Antivirus
AVG PC Tuneup
AVS DVD Copy 4.1.2.283
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Bonjour
Broadcom 802.11 Wireless LAN Adapter
CCleaner
center
CleanUp!
Compatibility Pack for the 2007 Office system
DHTML Editing Component
Dropbox
EA Link
EasyCleaner
Elements 11 Organizer
ESU for Microsoft Vista
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Product Detection
HP QuickPlay 3.6
HP QuickTouch 1.00 C4
HP Update
HP User Guides 0087
HP Wireless Assistant
HP Wireless Comfort Mobile Mouse
HPAsset component for HP Active Support Library
iCloud
Intel® Matrix Storage Manager
Java 7 Update 21
Java Auto Updater
KODAK AiO Home Centre
ksDIP
LightScribe System Software 1.10.13.1
Malwarebytes Anti-Malware version 1.75.0.1300
Media Go Video Playback Engine 1.88.116.12060
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MobileMe Control Panel
Motorola SM56 Speakerphone Modem
MSCU for Microsoft Vista
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OpenOffice 4.0.0
PlayStation®Network Downloader
PlayStation®Store
PreReq
PSE11 STI Installer
PVSonyDll
QuickTime
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype™ 5.10
Spelling Dictionaries Support For Adobe Reader 9
SpywareBlaster 5.0
Synaptics Pointing Device Driver
Turbo Lister 2
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC 9.0 Runtime
VidCoder 1.3.4 (x86)
Viewpoint Media Player
Vimicro USB2.0 UVC PC Camera
Virgin Media Service Manager 3.7.47
.
==== Event Viewer Messages From Past Week ========
.
31/08/2013 18:08:10, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x8050a001 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support. Signatures loading: Backup Loading signature version: 1.157.478.0 Loading engine version: 1.1.9800.0
07/09/2013 09:18:04, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
07/09/2013 09:16:30, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 0.0.0.0:4482. The error status code is contained within the returned data.
07/09/2013 07:00:43, Error: Service Control Manager [7022] - The QuickPlay Background Capture Service (QBCS) service hung on starting.
07/09/2013 07:00:43, Error: Service Control Manager [7001] - The QuickPlay Task Scheduler (QTS) service depends on the QuickPlay Background Capture Service (QBCS) service which failed to start because of the following error: After starting, the service hung in a start-pending state.
.
==== End Of File ===========================

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OK, here is the Quick Scan Malwarebytes log.

Thank you in advance.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.07.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Nicola :: HOME-LAPTOP [administrator]

07/09/2013 16:48:46
mbam-log-2013-09-07 (16-48-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 242690
Time elapsed: 10 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 4
HKCR\AppID\{A2773ED4-83BD-488A-A186-73590706C916} (PUP.Optional.MixiDJToolbar.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{DEDAF650-12B8-48f5-A843-BBA100716106} (PUP.SweetIM) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{DEDAF650-12B8-48F5-A843-BBA100716106} (PUP.SweetIM) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{DEDAF650-12B8-48F5-A843-BBA100716106} (PUP.SweetIM) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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  • Root Admin

Hello and :welcome:


P2P/Piracy Warning:
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.




Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)




STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.



STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


 

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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