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Infected need help please


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I want to say that I have the exact same problem. This website is spawning random ad sites as new tabs in Firefox, Chrome and IE every now and then. It all started after I was infected with the lp.ilivid virus which I was confident Malwarebytes removed, no trace of it anyway. But instead of getting tabs leading to the ilivid website all the time, now I get ad tabs leading to other sites. Search with Malwarebytes, AVG, Kaspersky, Microsoft Scan, SuperAntiSpyware and TDSSKiller all returned negative. I guess I'll have to reformat if it's an impossible-to-find rootkit.

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Hello Mulla and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.


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