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Infected - links-r popups and random video ads


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Hi there. I seem to be infected with some kind of malware related tp links-r.com popups and random video ads popping up.

This is the first issue in the last 14 months. I don't use social networking or torrents, basically pretty boring. 

Here's my HJT log: (Thanks)

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 2:56:08 PM, on 9/3/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
 
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Sean\Downloads\HijackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120804183118.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: TopArcadeHits Games - {A7A9D7E7-E0C0-4202-9F13-6A06BD073CDA} - C:\Users\Sean\AppData\Local\TopArcadeHits\Toparcadehits.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TBSB07898 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O3 - Toolbar: Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll (file missing)
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [848F53987AFF550F1FCF5F73076631B6C8A6CE65._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Dropbox.lnk = Sean\AppData\Roaming\Dropbox\bin\Dropbox.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O20 - AppInit_DLLs:   C:\windows\SysWOW64\nvinit.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® ME Service - Unknown owner - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: NPWService - Unknown owner - C:\Program Files (x86)\Generic\Network Printer Wizard\NPWService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: SamsungDeviceConfiguration (SamsungDeviceConfigurationWinService) - Unknown owner - C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
 
--
End of file - 15224 bytes
 
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  • Staff

Hello seanmead12gmail

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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ADwCleaner Log:

 

# AdwCleaner v3.002 - Report created 05/09/2013 at 14:41:03
# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Sean - MEADSAMSUNGPC
# Running from : C:\Users\Sean\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Users\Sean\AppData\Local\Coupon Companion Plugin
Folder Deleted : C:\Users\Sean\AppData\LocalLow\Toolbar4
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898.3
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dvd-decrypter_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dvd-decrypter_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dvd-shrink_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dvd-shrink_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : [x64] HKLM\SOFTWARE\DataMngr
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
 
-\\ Google Chrome v29.0.1547.62
 
[ File : C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Sean\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [7677 octets] - [05/09/2013 14:37:39]
AdwCleaner[s0].txt - [7536 octets] - [05/09/2013 14:41:03]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [7596 octets] ##########
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JRT Log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.7 (09.01.2013:1)
OS: Windows 7 Home Premium x64
Ran by Sean on Thu 09/05/2013 at 15:30:48.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181104}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\stub_455_softonic_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\stub_455_softonic_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181104}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\stub_455_softonic_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\stub_455_softonic_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2455}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A9D7E7-E0C0-4202-9F13-6A06BD073CDA}
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\windows\Tasks\toparcadehits.job
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Sean\AppData\Roaming\strongvault"
Successfully deleted: [Folder] "C:\Users\Sean\appdata\local\stronghold_llc"
Successfully deleted: [Folder] "C:\Users\Sean\appdata\local\toparcadehits"
Successfully deleted: [Folder] "C:\Users\Sean\AppData\Roaming\microsoft\windows\start menu\programs\toparcadehits"
Successfully deleted: [Folder] "C:\windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Sean\appdata\local\{899F635C-0ECC-4BBA-A01E-FAFE9601B81C}
Successfully deleted: [Empty Folder] C:\Users\Sean\appdata\local\{EA7E8785-DE83-4BF9-A06C-F88BD8E6FCFC}
Successfully deleted: [Empty Folder] C:\Users\Sean\appdata\local\{F5BB9169-5032-4DAA-9778-ACAC6D6A0F85}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 09/05/2013 at 15:48:21.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Thanks for the help!
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  • Staff

Hello seanmead12gmail

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Thanks! Here's the ComboFix Log:

 

ComboFix 13-09-06.01 - Sean 09/06/2013   0:26:00.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5924.3655 [GMT -4:00]
Running from: C:\Users\Sean\Downloads\ComboFix.exe
AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
 
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
 
 
C:\ProgramData\Roaming
 
 
(((((((((((((((((((((((((   Files Created from 2013-08-06 to 2013-09-06  )))))))))))))))))))))))))))))))
 
 
2013-09-06 04:40:59 . 2013-09-06 04:40:59 -------- d-----w- C:\Users\UpdatusUser\AppData\Local\temp
2013-09-06 04:40:59 . 2013-09-06 04:40:59 -------- d-----w- C:\Users\Mom\AppData\Local\temp
2013-09-06 04:40:59 . 2013-09-06 04:40:59 -------- d-----w- C:\Users\Default\AppData\Local\temp
2013-09-06 04:40:59 . 2013-09-06 04:40:59 -------- d-----w- C:\Users\Dad\AppData\Local\temp
2013-09-05 19:56:31 . 2013-09-05 19:56:31 -------- d-----w- C:\Users\Sean\AppData\Local\Mozilla
2013-09-05 19:56:23 . 2013-09-05 19:56:24 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service
2013-09-05 19:30:43 . 2013-09-05 19:30:43 -------- d-----w- C:\windows\ERUNT
2013-09-05 18:37:34 . 2013-09-05 18:41:47 -------- d-----w- C:\AdwCleaner
2013-09-03 20:41:09 . 2013-09-03 20:41:24 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-09-02 13:44:15 . 2013-09-02 13:44:15 -------- d-----w- C:\Users\Dad\AppData\Roaming\AVG2013
2013-09-02 13:44:11 . 2013-09-02 13:44:11 -------- d-----w- C:\Users\Dad\AppData\Local\Avg2013
2013-08-31 04:43:44 . 2013-08-31 04:43:44 -------- d-----w- C:\Users\Sean\AppData\Roaming\AVG2013
2013-08-31 04:42:18 . 2013-08-31 04:42:18 -------- d-----w- C:\Users\Sean\AppData\Roaming\TuneUp Software
2013-08-31 04:41:06 . 2013-08-31 04:41:06 -------- d-----w- C:\$AVG
2013-08-31 04:41:05 . 2013-08-31 04:43:06 -------- d-----w- C:\ProgramData\AVG2013
2013-08-31 04:39:42 . 2013-08-31 04:39:42 -------- d-----w- C:\Program Files (x86)\AVG
2013-08-31 04:30:22 . 2013-09-06 03:06:00 -------- d-----w- C:\ProgramData\MFAData
2013-08-31 04:30:22 . 2013-08-31 04:45:49 -------- d-----w- C:\Users\Sean\AppData\Local\Avg2013
2013-08-31 04:30:22 . 2013-08-31 04:30:22 -------- d--h--w- C:\ProgramData\Common Files
2013-08-31 04:30:22 . 2013-08-31 04:30:22 -------- d-----w- C:\Users\Sean\AppData\Local\MFAData
2013-08-30 04:46:23 . 2013-08-30 05:05:49 -------- d-----w- C:\CoolPix_Imported
2013-08-23 01:52:05 . 2013-08-23 01:52:05 -------- d-----w- C:\Program Files\iPod
2013-08-23 01:52:03 . 2013-08-23 01:52:53 -------- d-----w- C:\Program Files\iTunes
2013-08-23 01:52:03 . 2013-08-23 01:52:52 -------- d-----w- C:\Program Files (x86)\iTunes
2013-08-23 01:47:13 . 2013-08-23 01:47:13 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-08-23 01:47:13 . 2013-08-23 01:47:10 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-08-23 01:47:13 . 2013-08-23 01:47:08 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-08-23 01:47:13 . 2013-08-23 01:47:07 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-08-23 01:47:13 . 2013-08-23 01:47:05 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
2013-08-23 01:46:20 . 2013-08-23 01:47:03 -------- d-----w- C:\Program Files (x86)\QuickTime
2013-08-19 03:06:04 . 2013-08-19 03:06:47 -------- d-----w- C:\Users\Sean\AppData\Roaming\log
2013-08-15 20:04:59 . 2013-07-26 06:23:39 775256 ----a-w- C:\Program Files\Internet Explorer\iexplore.exe
2013-08-15 19:52:48 . 2013-08-15 19:57:43 -------- d-----w- C:\windows\system32\MRT
2013-08-14 08:04:32 . 2013-07-09 05:46:20 1472512 ----a-w- C:\windows\system32\crypt32.dll
2013-08-14 08:04:31 . 2013-07-09 05:52:52 224256 ----a-w- C:\windows\system32\wintrust.dll
2013-08-14 08:04:31 . 2013-07-09 04:52:10 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-08-14 08:04:31 . 2013-07-09 04:46:31 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-08-14 08:04:29 . 2013-07-09 05:46:20 184320 ----a-w- C:\windows\system32\cryptsvc.dll
2013-08-14 08:04:29 . 2013-07-09 04:46:31 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-08-14 08:04:28 . 2013-07-09 05:46:20 139776 ----a-w- C:\windows\system32\cryptnet.dll
2013-08-14 08:04:28 . 2013-07-09 04:46:31 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-08-14 08:02:59 . 2013-07-06 06:03:53 1910208 ----a-w- C:\windows\system32\drivers\tcpip.sys
.
 
 
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
 
2013-08-21 09:54:02 . 2012-08-04 21:50:35 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 09:54:02 . 2012-08-04 21:50:35 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-08-15 19:52:36 . 2012-08-08 03:31:28 78161360 ----a-w- C:\windows\system32\MRT.exe
2013-07-20 05:51:00 . 2013-07-20 05:51:00 311608 ----a-w- C:\windows\system32\drivers\avgloga.sys
2013-07-20 05:50:56 . 2013-07-20 05:50:56 71480 ----a-w- C:\windows\system32\drivers\avgidsha.sys
2013-07-20 05:50:56 . 2013-07-20 05:50:56 246072 ----a-w- C:\windows\system32\drivers\avgidsdrivera.sys
2013-07-20 05:50:50 . 2013-07-20 05:50:50 206648 ----a-w- C:\windows\system32\drivers\avgldx64.sys
2013-07-10 05:32:38 . 2013-07-10 05:32:38 45880 ----a-w- C:\windows\system32\drivers\avgrkx64.sys
2013-07-09 04:45:07 . 2013-08-14 08:03:12 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-07-01 05:45:28 . 2013-07-01 05:45:28 116536 ----a-w- C:\windows\system32\drivers\avgmfx64.sys
2013-06-27 21:13:09 . 2013-06-27 21:13:18 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-27 21:13:09 . 2012-08-05 13:44:55 867240 ----a-w- C:\windows\SysWow64\npDeployJava1.dll
2013-06-27 21:13:09 . 2012-08-05 13:44:55 789416 ----a-w- C:\windows\SysWow64\deployJava1.dll
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  • Staff

Hello seanmead12gmail

:multiple Anti Virus programs:

  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

    AV: AVG Internet Security 2013

    AV: McAfee Anti-Virus and Anti-Spyware

    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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