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mbam cant get rid of my infection


pashax
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i hope i understood correctly the steps to post a new topic.

mbam cant get rid of my infection.

i ran mbam several times and tells me there are 0 infections (on secure mode) but on normal windows mode, the infections still remaining. on msconfig i can see 2 unknown programs: 7fea7 and another like that, that wont let me run mbam on normal windows mode.

 

the logs: attached.

 

thanks.

 

 

dds.txt

attach.txt

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Not much showing...lets run some scans:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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I want to run these scans first.....

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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I don't see what you're talking about....please do this:

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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i was working with some files in word and excel and put them on a pendrive. then, went to a printing house and when i got back, used the pendrive and suddenly i saw on the pendrive a folder called 5c5 (dont remember what else). all my folders on the pendrive had the shortcut little icon on them.

 

thought using mbam and couldnt.

used the chamaleon and found out 25 infections and erased them but it closed before ending.

 

went to safe mode and ran the mbam and nothing found BUT in normal mode, couldnt run mbam nor msconfig.

 

used safe mode again and msconfig to uncheck from startup these to programs 7fea7 and another. if i check them and they ran on startup, i wouldnt be able to use mbam or msconfig.

 

nothing more. u are the rest of the story.

 

i dont know what else to say.

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one of them is on c:\users\marcosczaykowski\appdata\roaming\69fc\7fea7.js

the other is on: c:\users\marcosczaykowski\appdata\roaming\microsoft\windows\start menu\programs\startup\29a8.js

 

enter the folder to see the file, but there is nothing there.

keep in mind i type those path and tried to erase one of those folders (the last one).

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Immunize your computer and all of your pen drives:

http://research.pandasecurity.com/Panda-USB-and-AutoRun-Vaccine/

---------------------------------------------------

Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

MrC

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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

 

[RUN][sUSP PATH] HKCU\[...]\Run : 7fea7 (C:\Users\marcosczaykowski\AppData\Roaming\69fc\7fea7.js [-]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-1639868411-733653945-1738751120-1001\[...]\Run : 7fea7 (C:\Users\marcosczaykowski\AppData\Roaming\69fc\7fea7.js [-]) -> FOUND

Now click Delete on the right hand column under Options

-------------

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats and the option Scan unwanted applications is checked

Click Advanced settings and select the following:

  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
Click Start

Wait for the scan to finish

Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

Copy and paste that log as a reply to this topic

MrC

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is this the log?

 

C:\FRST\Quarantine\69fc\7fea7.js    JS/Kryptik.ALI trojan    cleaned by deleting - quarantined
C:\Program Files\KMSnano\KMSELDI.exe    a variant of MSIL/HackTool.IdleKMS.A application    cleaned by deleting - quarantined
C:\Users\marcosczaykowski\AppData\Roaming\69fc\7fea7.js    JS/Kryptik.ALI trojan    cleaned by deleting - quarantined
C:\Users\marcosczaykowski\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\2d.js    JS/Kryptik.ALI trojan    cleaned by deleting - quarantined
C:\Users\marcosczaykowski\var\progs\Alcohol_120_2.0.1.1820_DMZ.zip    a variant of Win32/HackTool.Patcher.N application    deleted - quarantined
C:\Users\marcosczaykowski\var\progs\overclocking\cpu-z_1.56-setup-en.exe    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
 

so, to clear all these programs roguekiller and others, just deleting them?

whats qoobox? can i delete it?

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Good......

Lets clean out any adware while you're here: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

MrC

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