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Trojan.Zaccess infection! Please advise!


severn
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Hi There,

 

I have a user who was recently infected with a large number of viruses, most of which I could handle except for 1.

 

After everything this Trojan.Zaccess virus remains?

 

I have used MBAM, MBAR, Forefront, Rkill, Sophos, Ultimate boot CD, Rougekiller, TDSSkiller, AdwCleaner, ProcessExplorer, regdelnull and FRST. None have worked.

 

As I have disconnected this machine from the network I was hoping someone with experience with this type of virus could help step me through a manual removal.

 

Any and all help is welcome and would be greatly appreciated, if you require any information just let me know!

 

Thank you,

Ryan.

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller V8.6.8 [sep  2 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : tonyburrows [Admin rights]
Mode : Scan -- Date : 09/03/2013 15:38:28
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[HID SVC][Hidden from API] HKLM\[...]\CCSet\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS001\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS003\[...]\Services : . e () -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1       localhost
130.21.200.70 interact

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5002AALX-00J37A0 +++++
--- User ---
[MBR] c2492b95b633c1b450eae71348b08f72
[bSP] 319e50761544d0c0a3690b816c7affb4 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 476939 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_09032013_153828.txt >>
RKreport[0]_D_09022013_115041.txt;RKreport[0]_D_09022013_115146.txt;RKreport[0]_D_09022013_120425.txt
RKreport[0]_S_09022013_111654.txt;RKreport[0]_S_09022013_114959.txt;RKreport[0]_S_09022013_115140.txt
RKreport[0]_S_09022013_120417.txt

 

Thank you!

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OK......

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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