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Again a Trojan.Zaccess in the Registry Key preventing downloads like rogue!


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Excuse my English. Ive read the forums about this virus and it makes me worried. Especially since I cannot dwonload any .exe file from the www.  The pc says that the files contains a virus (even antivirus software). I tried an online virus scan (bitdefender) who didnt find a virus. If I run MWB: the same Trojan is found ans cannot be removed. If I try to remove it, the system automaticaaly restarts the programm to scan again and again and again.... Pffff who knows the answer to this problem???

YS Wim

MBAM-log-2013-09-02 (20-49-35).txt

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Welcome to the forum.

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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I'm sorry.....that's what you stated when we started.

Please try this...you'll need a usb flash drive:

  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.

  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
      • Startup Repair

        System Restore

        Windows Complete PC Restore

        Windows Memory Diagnostic Tool

        Command Prompt

        Select Command Prompt

        Once in the Command Prompt:

    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

      Note: Replace letter e with the drive letter of your flash drive.

    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
MrC
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Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then......

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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