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PeregrineKodiak

Recurrent Malware Issue? Involuntary Backups?

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You should be able to shut the computer down.  Make sure it's shut down and not sleeping or hibernating.  Then wait a minute and turn the power on and pretty quickly tap the F2 key and see if you can get into the BIOS and set it to boot from the CD/DVD drive.

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I get into the BIOS Boot Options. I hit the arrows to select CD/DVD Drive (it's highlighted) - I hit enter, I save configuration with F10. Then it boots up the same as always - with Windows and no other options. I've shut down and started a few times. Hmm.

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Please put the CD into the drive and then browse to it and tell me how many files you see on the disk.  Do you just see 1 file or are there dozens of files on the CD ?

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There are a bunch of files and folders. I guess all I wanted was one file - one image. Ugh. Why couldn't I accomplish that? Maybe if I use someone else's computer somewhere?

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No, you want a bunch of files.  Now why it won't boot from that CD I have no idea. 

 

So at this point all we can do is try to continue using tools within Windows if it won't boot from the CD.

 

Let me have you run this again please.

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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ComboFix 13-10-16.02 - Free Bird 10/18/2013  10:38:03.5.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3893.2112 [GMT -5:00]
Running from: c:\users\Free Bird\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
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(((((((((((((((((((((((((   Files Created from 2013-09-18 to 2013-10-18  )))))))))))))))))))))))))))))))
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2013-10-18 15:48 . 2013-10-18 15:48    --------    d-----w-    c:\users\TEMP\AppData\Local\temp
2013-10-18 15:48 . 2013-10-18 15:48    --------    d-----w-    c:\users\Public\AppData\Local\temp
2013-10-18 15:48 . 2013-10-18 15:48    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-13 04:52 . 2013-09-04 12:12    343040    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-10-13 04:52 . 2013-09-04 12:11    325120    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-10-13 04:52 . 2013-09-04 12:11    99840    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-10-13 04:52 . 2013-09-04 12:11    52736    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-10-13 04:52 . 2013-09-04 12:11    7808    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-10-13 04:52 . 2013-09-04 12:11    30720    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-10-13 04:52 . 2013-09-04 12:11    25600    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-10-11 00:01 . 2013-08-01 12:09    983488    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-10-11 00:01 . 2013-07-20 10:33    102608    ----a-w-    c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 00:01 . 2013-07-20 10:33    124112    ----a-w-    c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 00:01 . 2013-08-28 01:12    461312    ----a-w-    c:\windows\system32\scavengeui.dll
2013-09-25 01:35 . 2013-09-25 01:44    --------    d-----w-    c:\programdata\HitmanPro
2013-09-20 03:11 . 2013-10-17 02:41    --------    d-----w-    c:\windows\rescache
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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2013-10-11 15:20 . 2012-11-17 15:17    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-11 15:20 . 2012-11-17 15:17    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-27 05:11 . 2013-08-08 05:46    737072    ----a-w-    c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-09-27 05:11 . 2013-08-08 05:46    2876528    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-09-27 05:11 . 2013-08-08 05:46    42776    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-09-25 11:32 . 2013-07-25 02:28    737072    ----a-w-    c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-09-25 11:32 . 2013-07-25 02:27    2876528    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-09-25 11:12 . 2013-07-25 02:27    42776    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-09-22 15:45 . 2013-07-25 02:27    539984    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-09-10 01:58 . 2013-09-10 01:53    92376    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2013-08-20 15:05 . 2013-08-20 15:06    45856    ----a-w-    c:\windows\system32\drivers\avgtpx64.sys
2013-08-14 22:20 . 2013-08-14 22:20    539984    ----a-w-    c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-08-10 05:22 . 2013-09-12 17:32    51712    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-08-10 05:22 . 2013-09-12 17:31    2241024    ----a-w-    c:\windows\system32\wininet.dll
2013-08-10 05:22 . 2013-09-12 17:32    1365504    ----a-w-    c:\windows\system32\urlmon.dll
2013-08-10 05:21 . 2013-09-12 17:31    19246592    ----a-w-    c:\windows\system32\mshtml.dll
2013-08-10 05:21 . 2013-09-12 17:32    603136    ----a-w-    c:\windows\system32\msfeeds.dll
2013-08-10 05:21 . 2013-09-12 17:32    53248    ----a-w-    c:\windows\system32\jsproxy.dll
2013-08-10 05:20 . 2013-09-12 17:32    855552    ----a-w-    c:\windows\system32\jscript.dll
2013-08-10 05:20 . 2013-09-12 17:32    3959296    ----a-w-    c:\windows\system32\jscript9.dll
2013-08-10 05:20 . 2013-09-12 17:32    526336    ----a-w-    c:\windows\system32\ieui.dll
2013-08-10 05:20 . 2013-09-12 17:32    67072    ----a-w-    c:\windows\system32\iesetup.dll
2013-08-10 05:20 . 2013-09-12 17:32    39936    ----a-w-    c:\windows\system32\iernonce.dll
2013-08-10 05:20 . 2013-09-12 17:32    136704    ----a-w-    c:\windows\system32\iesysprep.dll
2013-08-10 05:20 . 2013-09-12 17:32    2647040    ----a-w-    c:\windows\system32\iertutil.dll
2013-08-10 05:20 . 2013-09-12 17:31    15404544    ----a-w-    c:\windows\system32\ieframe.dll
2013-08-10 03:59 . 2013-09-12 17:31    1767936    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-08-10 03:58 . 2013-09-12 17:32    2876928    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-08-10 03:58 . 2013-09-12 17:32    61440    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-08-10 03:58 . 2013-09-12 17:32    109056    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-08-10 03:17 . 2013-09-12 17:32    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-08-10 03:07 . 2013-09-12 17:32    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-08-10 02:27 . 2013-09-12 17:32    89600    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-08-10 02:17 . 2013-09-12 17:32    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-08-08 01:20 . 2013-09-12 04:38    3155456    ----a-w-    c:\windows\system32\win32k.sys
2013-08-05 15:45 . 2013-08-05 15:45    98304    ----a-w-    c:\users\Free Bird\AppData\Roaming\Microsoft\Windows\Templates\TLPC\LGUTchkdl.dll
2013-08-05 15:45 . 2013-08-05 15:45    24576    ----a-w-    c:\users\Free Bird\AppData\Roaming\Microsoft\Windows\Templates\TLPC\LGEUSBAutorun.dll
2013-08-05 15:45 . 2013-08-05 15:45    1347584    ----a-w-    c:\users\Free Bird\AppData\Roaming\Microsoft\Windows\Templates\TLPC\TL_PC.exe
2013-08-05 02:25 . 2013-09-12 04:38    155584    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 02:23 . 2013-09-12 04:38    5550528    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-02 02:15 . 2013-09-12 04:38    1732032    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-02 02:15 . 2013-09-12 04:38    243712    ----a-w-    c:\windows\system32\wow64.dll
2013-08-02 02:15 . 2013-09-12 04:38    362496    ----a-w-    c:\windows\system32\wow64win.dll
2013-08-02 02:15 . 2013-09-12 04:38    13312    ----a-w-    c:\windows\system32\wow64cpu.dll
2013-08-02 02:14 . 2013-09-12 04:38    215040    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 02:14 . 2013-09-12 04:38    16384    ----a-w-    c:\windows\system32\ntvdm64.dll
2013-08-02 02:13 . 2013-09-12 04:38    424448    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 02:13 . 2013-09-12 04:38    1161216    ----a-w-    c:\windows\system32\kernel32.dll
2013-08-02 02:12 . 2013-09-12 04:38    43520    ----a-w-    c:\windows\system32\csrsrv.dll
2013-08-02 02:12 . 2013-09-12 04:38    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    6656    ----a-w-    c:\windows\system32\apisetschema.dll
2013-08-02 02:12 . 2013-09-12 04:38    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 02:12 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 01:59 . 2013-09-12 04:38    3968960    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59 . 2013-09-12 04:38    3913664    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51 . 2013-09-12 04:38    1292192    ----a-w-    c:\windows\SysWow64\ntdll.dll
2013-08-02 01:50 . 2013-09-12 04:38    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-08-02 01:50 . 2013-09-12 04:38    274944    ----a-w-    c:\windows\SysWow64\KernelBase.dll
2013-08-02 01:48 . 2013-09-12 04:38    5120    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    4608    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 04:38    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-07 421736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"!BingBar"="c:\program files (x86)\Microsoft\BingBar\7.2.241.0oemBingBarSetup-Partner.EXE" [2013-09-18 11072672]
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c:\users\Free Bird\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
OpenOffice.org 3.2.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000]
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c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AllChars.lnk - c:\program files (x86)\AllChars\AllChars.exe [2007-7-25 626688]
Desktop Manager.lnk - c:\program files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe [2009-5-12 1701136]
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux3"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys;c:\windows\SYSNATIVE\drivers\mbamchameleon.sys [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 vzandnetdiag;LGE AndroidNet for VZW USB Serial Port;c:\windows\system32\DRIVERS\lgvzandnetdiag64.sys;c:\windows\SYSNATIVE\DRIVERS\lgvzandnetdiag64.sys [x]
R3 vzandnetmodem;LGE AndroidNet for VZW USB Modem;c:\windows\system32\DRIVERS\lgvzandnetmdm64.sys;c:\windows\SYSNATIVE\DRIVERS\lgvzandnetmdm64.sys [x]
R3 vzandnetndis;LGE AndroidNet for VZW NDIS Ethernet Adapter;c:\windows\system32\DRIVERS\lgvzandnetndis64.sys;c:\windows\SYSNATIVE\DRIVERS\lgvzandnetndis64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe;c:\program files\Common Files\Motive\McciCMService.exe [x]
S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [x]
S2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe;c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-17 15:20]
.
2013-10-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2374328083-628559870-3858990220-1000Core.job
- c:\users\Free Bird\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-07-06 13:40]
.
2013-10-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2374328083-628559870-3858990220-1000UA.job
- c:\users\Free Bird\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-07-06 13:40]
.
2013-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-27 01:53]
.
2013-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-27 01:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-09-16 357376]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-09 8158240]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-11-04 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-11-04 390168]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-11-04 408600]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: &Save the YouTube video as MP3 - c:\users\Free Bird\AppData\Roaming\Free YouTube to MP3 Converter Studio\Free YouTube to MP3 Converter Studio.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Free Bird\AppData\Roaming\Mozilla\Firefox\Profiles\eciapt2f.default\
FF - prefs.js: keyword.URL -
FF - ExtSQL: !HIDDEN! 2010-05-19 16:30; smartwebprinting@hp.com; c:\program files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-{D551E02B-7161-C34D-6485-6FB979997236} - c:\progra~3\INSTAL~2\{4FE0A~1\Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-18  11:10:21
ComboFix-quarantined-files.txt  2013-10-18 16:10
ComboFix2.txt  2013-09-07 05:04
ComboFix3.txt  2013-09-05 14:17
ComboFix4.txt  2013-09-05 03:56
.
Pre-Run: 3,508,514,816 bytes free
Post-Run: 4,322,967,552 bytes free
.
- - End Of File - - BBEC0B5A5116F04C58D3443759E23D3E
A36C5E4F47E84449FF07ED3517B43A31
 

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That log looks good overall.  Please run this tool again and post back the new log.
 
Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

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MiniToolBox by Farbar  Version: 13-07-2013
Ran by Free Bird (administrator) on 18-10-2013 at 16:55:42
Running from "C:\Users\Free Bird\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1428 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : FreeBird-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-AC-6F-54-3D-0C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : C4-17-FE-D5-E2-E5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, October 18, 2013 1:06:59 PM
   Lease Expires . . . . . . . . . . : Saturday, October 19, 2013 4:52:00 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{858B84A8-F1E7-49BB-93AC-C690F586E259}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{30229B51-6BC5-4D5A-81BB-C7FC8F69C826}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:c23:5c4:3f57:fefb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c23:5c4:3f57:fefb%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4009:805::1005
      173.194.46.66
      173.194.46.67
      173.194.46.68
      173.194.46.69
      173.194.46.70
      173.194.46.71
      173.194.46.72
      173.194.46.73
      173.194.46.78
      173.194.46.64
      173.194.46.65


Pinging google.com [173.194.46.67] with 32 bytes of data:
Reply from 173.194.46.67: bytes=32 time=81ms TTL=54
Reply from 173.194.46.67: bytes=32 time=83ms TTL=54

Ping statistics for 173.194.46.67:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 81ms, Maximum = 83ms, Average = 82ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=90ms TTL=47
Reply from 98.139.183.24: bytes=32 time=190ms TTL=47

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 90ms, Maximum = 190ms, Average = 140ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...b8 ac 6f 54 3d 0c ......Realtek PCIe FE Family Controller
 10...c4 17 fe d5 e2 e5 ......Dell Wireless 1397 WLAN Mini-Card
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    281
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6abd:c23:5c4:3f57:fefb/128
                                    On-link
 13    306 fe80::/64                On-link
 13    306 fe80::c23:5c4:3f57:fefb/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/18/2013 04:52:06 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Google Update Helper -- Error 1336. There was an error creating a temporary file that is needed to complete this installation.  Folder: C:\Windows\Installer\MSI40DD.tmp. System error code: 80

Error: (10/18/2013 04:51:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5186690

Error: (10/18/2013 04:51:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5186690

Error: (10/18/2013 04:51:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/18/2013 03:25:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3120

Error: (10/18/2013 03:25:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3120

Error: (10/18/2013 03:25:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/18/2013 03:25:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2106

Error: (10/18/2013 03:25:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2106

Error: (10/18/2013 03:25:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (10/18/2013 04:52:00 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/18/2013 04:52:00 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (10/18/2013 04:52:00 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (10/18/2013 03:25:36 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/18/2013 03:25:36 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (10/18/2013 03:25:36 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (10/18/2013 01:07:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/18/2013 01:07:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (10/18/2013 01:07:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/18/2013 01:07:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535


Microsoft Office Sessions:
=========================
Error: (12/28/2011 11:36:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 82107 seconds with 0 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-08-21 23:44:17.043
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-08-21 23:44:16.793
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 6.2.2)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.2.443)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.4.980)
Adobe Dreamweaver CS5.5 (Version: 11.5)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
AllChars 4.0.321 (Version: 4.0.321)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ATT-RC Self Support Tool
Audacity 1.3.12 (Unicode)
Avery Template (Version: 2.0.0.0)
AVG SafeGuard toolbar (Version: 15.4.0.5)
Banctec Service Agreement (Version: 2.0.0)
BlackBerry Desktop Software 5.0 (Version: 5.0.0.8)
BlackBerry Desktop Software 6.0 (Version: 6.0.0.43)
BlackBerry® Media Sync (Version: 2.0.20)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Complete Care Business Service Agreement (Version: 2.0.0)
Complete Care Consumer Service Agreement (Version: 2.0.0)
Consumer In-Home Service Agreement (Version: 2.0.0)
Copy (Version: 130.0.428.000)
Cozi (Version: 1.0.4323.24051)
Dell Communications (Support Software) (Version: 1.0.09094)
Dell DataSafe Online (Version: 1.1.0029)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Home Systems Service Agreement (Version: 2.0.0)
Dell Support Center (Support Software) (Version: 2.5.09100)
Dell Touchpad (Version: 7.102.101.303)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DJ_AIO_03_F4200_Software_Min (Version: 130.0.365.000)
Doxillion Document Converter
ERUNT 1.1j
ESET Online Scanner v3
Express Burn Disc Burning Software
F4200 (Version: 130.0.365.000)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Free M4a to MP3 Converter 7.1
Free YouTube to MP3 Converter Studio 7.3
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
GoToAssist 8.0.0.514
GPBaseService2 (Version: 130.0.371.000)
GPL Ghostscript (Version: 9.05)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Deskjet F4200 All-In-One Driver Software 13.0 Rel. 3 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Plus B209a-m All-in-One Driver 14.0 Rel. 6 (Version: 14.0)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1986)
iTunes (Version: 10.6.0.40)
Java Auto Updater (Version: 2.0.1.2)
Java 6 Update 16 (64-bit) (Version: 6.0.160)
Java 6 Update 18 (Version: 6.0.180)
Junk Mail filter update (Version: 14.0.8089.726)
LG VZW United Drivers (Version: 2.11.1)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 1.2.1)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
MixPad Audio Mixer
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 8.0.1.16177)
Network64 (Version: 140.0.215.000)
OpenOffice.org 3.2 (Version: 3.2.9483)
PowerDVD DX (Version: 8.3.5424)
PS_AIO_06_B209a-m_SW_Min (Version: 140.0.690.000)
QualXServ Service Agreement (Version: 2.0.0)
Quickset64 (Version: 9.6.11)
RealDownloader (Version: 1.3.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
Realtek High Definition Audio Driver (Version: 6.0.1.5951)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Burn (Version: 1.01)
Scan (Version: 140.0.80.000)
Scribus 1.4.0 (Version: 1.4.0)
Shop for HP Supplies (Version: 13.0)
Skype Toolbars (Version: 5.3.7280)
Skype™ 5.10 (Version: 5.10.116)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.469.000)
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VirtualDJ Home FREE (Version: 7.0.3)
VirtualDJ PRO Full (Version: 7.0.3)
WavePad Sound Editor
WebReg (Version: 130.0.132.017)
WildTangent Games (Version: 1.0.0.71)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Zipeg (Version: 2.9.3.1278)

========================= Devices: ================================

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: TSSTcorp DVD+-RW TS-L633C ATA Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Dell Touchpad
Description: Dell Touchpad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Alps Electric
Service: i8042prt

Name: Intel® Turbo Boost Technology Driver
Description: Intel® Turbo Boost Technology Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: Impcd

Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: QuickPath Architecture System Address Decoder - 2D01
Description: QuickPath Architecture System Address Decoder - 2D01
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: Deskjet 3050A J611 series
Description: Deskjet 3050A J611 series
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Photosmart Plus B210 series
Description: Photosmart Plus B210 series
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw

Name: SAMSUNG HM320II ATA Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Description: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: RIM Virtual Serial Port v2 (COM3)
Description: RIM Virtual Serial Port v2
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: RIM Virtual Serial Ports
Service: RimVSerPort

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: QPI Link 0 - 2D10
Description: QPI Link 0 - 2D10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: RIM Virtual Serial Port v2 (COM4)
Description: RIM Virtual Serial Port v2
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: RIM Virtual Serial Ports
Service: RimVSerPort

Name: MPFP
Description: MPFP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: MPFP

Name: Microsoft 6to4 Adapter #2
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vwififlt

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Description: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: QPI Physical 0 - 2D11
Description: QPI Physical 0 - 2D11
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched

Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167

Name: Intel® Core i3 CPU       M 330  @ 2.13GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Description: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Dell Wireless 1397 WLAN Mini-Card
Description: Dell Wireless 1397 WLAN Mini-Card
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: BCM43XX

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: Winsock IFS Driver
Description: Winsock IFS Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ws2ifsl

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Integrated Webcam
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP

Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt

Name: Intel® Core i3 CPU       M 330  @ 2.13GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Description: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Standard Modem
Description: Standard Modem
Class Guid: {4d36e96d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard Modem Types)
Service: Modem

Name: Intel® processor DRAM Controller - 0044
Description: Intel® processor DRAM Controller - 0044
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy

Name: Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Description: Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Description: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: adfs
Description: adfs
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: adfs

Name: Intel® Graphics Media Accelerator HD
Description: Intel® Graphics Media Accelerator HD
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: IP Traffic Filter Driver
Description: IP Traffic Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IpFilterDriver

Name: Intel® Display Audio
Description: Intel® Display Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel® Corporation
Service: IntcDAud

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: Intel® Core i3 CPU       M 330  @ 2.13GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: Intel® 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29
Description: Intel® 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msahci

Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: avgtp
Description: avgtp
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: avgtp

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: BCM42RLY
Description: BCM42RLY
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BCM42RLY

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Description: Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Intel® Management Engine Interface
Description: Intel® Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: HECIx64

Name: Intel® Core i3 CPU       M 330  @ 2.13GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: QuickPath Architecture Generic Non-core Registers - 2C62
Description: QuickPath Architecture Generic Non-core Registers - 2C62
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 3892.54 MB
Available physical RAM: 2191.56 MB
Total Pagefile: 7783.26 MB
Available Pagefile: 6113.36 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.3 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:58.59 GB) (Free:4.09 GB) NTFS
2 Drive d: () (Fixed) (Total:229.63 GB) (Free:110.35 GB) NTFS
3 Drive e: (KRD10) (CDROM) (Total:0.32 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\FREEBIRD-PC

Administrator            Free Bird                Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

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Please download a new version of this and run it.  When done look in the PLUGINS folder and you should find a file named FIXDAMAGE.EXE

Right click over FIXDAMAGE.EXE and choose "Run as administrator" and when done reboot your computer.

 

 

Please download Malwarebytes Anti-Rootkit from HERE
If needed there is a self help tutorial here: MBAR tutorial

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

 

 

Next please run the following.

 

ESET Services Repair


Please download the ESET services repair from here and save the file to your desktop.
On XP double click to run it.  On Vista/Win7/Win8 please right click and choose "Run as administrator"
Once the tool has finished please restart the computer.
 

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The sad part: I still can't zip or unzip. I went back to the link you gave me for 7-Zip and tried again - still got the "error: part of the file" is missing or something... This is the rock and the hard place I created a month or so ago...

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Try to click this link and save this file to your computer.

 

7 Zip installer

 

It should download 7z920.exe

 

Then right click over that file and choose "Run as administrator" and install it.

 

Then you should be able to zip and unzip file with 7 Zip

 

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I ran the Mbam Rootkit Cleaner and it held up in the middle. I restarted the computer and tried again.

 

It holds up at "Scanning physical sectors of unpartitioned space on drive 0 (1-2047-62512248-625142448) - Done"

 

So I decided to go ahead and read the guide you told me to read. They talk about backing up your computer. I have never done this, but I have a terrabyte external harddrive. I was figuring its time for me to learn to do this, and I ought to look it up on google - the best way to back up your computer.

 

I'll do that now. Any thoughts otherwise?

 

Thank you.

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I'm working on developing a back-up routine for my pc, and coming to terms that I may have to sacrifice some of my programs. I can probably live with that. A couple of the programs I'm running are shared work programs. I'm nervous about getting them again, because I think that the Password/Key to install the programs can only be given out a certain number of times - and my bosses may have exhausted that number of times.

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There are some free products that will do the job but if you're willing to pay a little bit then using a product like Acronis True Image is pretty polished and has product support as well.

You can backup most of your system with the Microsoft built-in tools but they're actually a bit limited and don't like the newer 4k drives.

You can also use the built in Robocopy utility to backup just personal data files. I like it and use it quite often myself but is a bit too complex for most home users.

You will need either the Install DVD or if the system has built-in recovery (most newer computers do) you can recover using that.

Just backup all the data that you feel is important to you. Again a product like Acronis makes it much easier for most users.

If there is something else I can assist you with either let me know or post in the PC General where you have your other topic.

So I take it you're going to backup your data and reinstall Windows (it will run much better for sure and be safer)

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Yes, I think so! I guess there's no reason to be scared of it. I've got the Reinstallation DVD for Windows Vista Home Basic 32 bit (hmmm - though, my computer says it runs Windows 7 64 bit - that's odd! - I vaguely remember that right after I got this computer, someone told me that Windows Vista was really lame, and I needed Windows 7. I wonder if I handed my computer over to someone, and they "fixed it up" for me? Could that be the root of some of my problems? I guess I could spend $80 and upgrade from Windows Vista to Windows 8. It's worth it, right? Or should I learn to use Linux? Ha Ha! I barely even understand what I'm talking about).

 

I've got the Dell Webcam Manager Disk, The Roxio Creator DE 10.2 Disk, the Drivers and Utilities Disk, and the Application Disk. I have my Microsoft Office Disk.

 

I've heard there is an alternative to iTunes, so I won't have to add Java if I can find that. I'd been using The Gimp for illustration - which I haven't been able to access now, since I messed up with that RemoveJava folder. I use Scribus for publishing and layout. And I'll get that Acronis True Image.

 

Should I re-install Aro? Or any other programs that you think are helpful/essential?

 

I'm looking through my programs - I can't remember what I've used to make videos. Can you recommend a program? Also - I've never found a good sound editing program that I like. Any recommendations? Is there any shareware that mimics Sound Forge or Ableton Live? And what do you recommend for anti-virus?

 

Another question. When I re-install, do I have to start fresh with programs like Malwarebytes (I think I'm running the paid-for version - not sure...)? If I go and buy the Acronis True Image - how can I clean off my hard drive, and not have to pay for the program all over again? Is this something that their tech support will help me with? Can I shift my giant need for someone to hold my hand through all of my current computer problems over to their tech department?

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Well a lot of questions here so let me try to answer them for you.

Yes the Operating System is: Microsoft Windows 7 Home Premium   6.1.7601.
Without the actual install DVD for Windows 7 and a valid activation key you would not be able to reinstall Windows 7

Q: I guess I could spend $80 and upgrade from Windows Vista to Windows 8. It's worth it, right?
A: I'm not sure of the price but in your current state if you were to Upgrade it would bring all the old problems onto the new build.  I do not recommend an upgrade unless there is no way to avoid it.  An install of Widnows (IMHO) should always be a clean fresh install.
As for choosing Windows 8.1 that is difficult to say because many people with Windows 8 just do not like the interface choice provided by Microsoft.  Some have even returned their computer and purchased more expensive versions with Windows 7

One can purchase an OEM install DVD and install Windows from scratch
Microsoft Windows 7 Home Premium SP1 64-bit - OEM

Q: Should I learn to use Linux?
A: Linux is an excellent operating system and is free but is certainly not as easy to maintain if something does go wrong and can be quite difficult for a home user.

I've got the Dell Webcam Manager Disk, The Roxio Creator DE 10.2 Disk, the Drivers and Utilities Disk, and the Application Disk. I have my Microsoft Office Disk.

Yes but all of those were written for your Vista operating system and some may or may not be proper for Windows 7 but in most cases there are freely available versions from Dell for Windows 7

Q: I've heard there is an alternative to iTunes, so I won't have to add Java if I can find that.
A: iTunes does not require Java. If you have purchased music from iTunes then you would need to probably continue to use iTunes or somehow convert the music to a non proprietary format.

Q: I'd been using The Gimp for illustration - which I haven't been able to access now, since I messed up with that RemoveJava folder.
A: Gimp is an excellent free replacement for PhotoShop and can be reinstalled onto the computer once rebuilt

Scribus should continue to be a good choice for page layout.

Q: Should I re-install Aro?
A: No, that as far as I'm concerned is a Rogue application and potentially part of your original issues.  Stay clear of anything ARO
Do I need a Windows Registry Cleaner?


Q: I'm looking through my programs - I can't remember what I've used to make videos.
A: There are limited choices for good free video editors but there are some.

VideoLAN Movie Creator

Avidemux

VirtualDub

Windows Movie Maker

VSDC Free Video Editor

Lightworks NLE - Designed by editors, for editors



Q: I've never found a good sound editing program that I like. Any recommendations? Is there any shareware that mimics Sound Forge or Ableton Live?
A: It's difficult to fully mimic any full on paid program with a free version but the following should be some of the best

Audacity® is free, open source, cross-platform software for recording and editing sounds.

Wavosaur free audio editor

Acoustica Basic

REAPER Digital Audio Workstation

Expstudio Audio Editor Free

Linux MultiMedia Studio - There is a version that runs on Windows



Q: What do you recommend for anti-virus?
A: If you want a good set it and forget it paid antivirus I would recommend Norton Internet Security.  For a no cost free version I would recommend avast or Avira


Q: Another question. When I re-install, do I have to start fresh with programs like Malwarebytes (I think I'm running the paid-for version - not sure...)?
A: If you do a clean fresh install (highly recommended) then yes you would need to reinstall ALL your applications again.  The logs indicate you're not using he paid PRO version of MBAM


Q: How can I clean off my hard drive, and not have to pay for the program all over again? Is this something that their tech support will help me with? Can I shift my giant need for someone to hold my hand through all of my current computer problems over to their tech department?
A1: You should have the installer and activation keys for all your software as they will need to be reinstalled and possibly activated if a paid program.
A2: Acronis will help you with actual issues with the program and questions in general via their support forum but no one is going to hand hold you through the backup or restore process item by item.  However the program is pretty easy to use and if you have a large external USB drive then I can write you a small batch file that will backup most of your data for you though I would still recommend something like Acronis True Image to do a full backup just in case you forget something.

 

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My goodness! You are so incredibly helpful! Thank you for answering all of my questions, and posting the helpful links! It amazes me that you would take the time to do all that. I'm going to have to send you a care package. Do you have a P.O. Box? Some major payback is due. Especially if you're going to write me a batch file for backing up my data.

 

So, it looks to me like my plan is to move all  of my video, audio, graphic designs, word-processed files, pictures, etc, onto my external hard drive. Then you're writing a batch file - or does employing your batch file work to transfer my data? Anyways, I'm still following your directions.

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You're quite welcome but no payment is needed.  If you really feel the need then you can give any such gift to a charitable organization that would benefit much more from your gift for those in need.

 

Steps needed.

 

1. An external USB hard drive to store all your data

2. Acronis True Image for disk imaging as well as data backups just in case something is missed in flat file backup.

3. Windows 7 installation DVD with a valid Certificate of Authority seal and installation key.  NewEgg has for about $100 if you do not have.

4. Then we'll backup all data and review your needed drivers so that we can obtain any special drivers needed before doing the reinstall.

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Hey, great! - I read some of those links about Windows Registry Cleaners. Hmm. I wonder how many people like me thought they were "ahead of the game" by using one of those. Glad to know that now!

 

I'm going to get Acronis True Image now.

 

Let me at least send you a care package! I can send you some honey - I'm a beekeeper. And I'd like to send you something else. You deserve some thanks. I can donate to a charity in your honor, too, if you have a favorite.

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OK - I purchased Acronis True Image - I'll go ahead and download it now.

 

I've got my Reinstallation DVD for Windows Vista Home Basic and my Certificate of Authority on the bottom of my computer. There's some text on the back of my Reinstallation DVD sleeve that says "The COA contains the product key code, which might be required to complete the operating system setup." So with the COA on the bottom of my computer, do I have everything I need?
 

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Rats. Acronis True Image installation file exe - not a valid Win32 application. Hmm. How will I install this. I guess I'll have to get some help from their tech support? I hope my computer's not so messed up, they can't figure out how to help me. Before I contact them, I'll wait to hear from you.

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