Wifes PC Had Antivirus disabled.

Colin_Glover · September 1, 2013

Hi, Borisov cleared up my infection for me, then I found my wife's laptop had it's antivirus removed. It has lots of other problems too. Most Programmes can't be uninstalled, error msgs pop up at startup etc, can't update flash etc, etc, etc.

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 28/03/2011 00:15:04
System Uptime: 01/09/2013 17:24:34 (0 hours ago)
.
Motherboard: eMachines | | eMachines G627
Processor: AMD Athlon Processor TF-20 | Socket S1G1 | 1596/200mhz
.
==== Disk Partitions =========================
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C: is FIXED (NTFS) - 221 GiB total, 168.905 GiB free.
D: is CDROM ()
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==== Disabled Device Manager Items =============
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Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: RapportKE64
Device ID: ROOT\LEGACY_RAPPORTKE64\0000
Manufacturer:
Name: RapportKE64
PNP Device ID: ROOT\LEGACY_RAPPORTKE64\0000
Service: RapportKE64
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
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==== System Restore Points ===================
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RP175: 24/07/2013 15:48:58 - Scheduled Checkpoint
RP176: 06/08/2013 22:38:03 - Scheduled Checkpoint
RP178: 10/08/2013 12:19:55 - Windows Modules Installer
RP179: 10/08/2013 12:25:08 - Windows Modules Installer
RP180: 12/08/2013 17:51:56 - Installed Rapport
RP181: 15/08/2013 00:18:44 - Windows Update
RP182: 22/08/2013 20:16:52 - Scheduled Checkpoint
RP183: 28/08/2013 21:26:10 - Windows Update
.
==== Installed Programs ======================
.
Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.2 MUI
ALPS Touch Pad Driver
AMD USB Filter Driver
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
AVG 2013
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compatibility Pack for the 2007 Office system
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dream Day First Home
eBay Worldwide
eMachines GameZone Console
eMachines Power Management
eMachines Recovery Management
eMachines Registration
eMachines ScreenSaver
eMachines Updater
HP Officejet Pro 8500 A910 Basic Device Software
HP Officejet Pro 8500 A910 Help
HP Officejet Pro 8500 A910 Product Improvement Study
HP Update
I.R.I.S. OCR
Identity Card
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Publisher 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 12.0 (x86 en-GB)
Mozilla Maintenance Service
MSVCRT
Nectar Search Toolbar
Panda Security Toolbar
Panda Security URL Filtering
Rapport
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Registry Repair 4.0.0.1266
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Spotify
Toolbar Cleaner 1.0
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Video Web Camera
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Welcome Center
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
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31/08/2013 20:17:51, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service.
31/08/2013 20:17:06, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
31/08/2013 17:34:05, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
31/08/2013 12:44:39, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
28/08/2013 11:12:14, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EFS service.
01/09/2013 17:56:10, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
01/09/2013 17:53:04, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
01/09/2013 17:43:38, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {0B5A2C52-3EB9-470A-96E2-6C6D4570E40F}
01/09/2013 17:43:23, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B68-F52A-11D8-B9A5-505054503030}
01/09/2013 17:37:14, Error: Service Control Manager [7003] - The AVGIDSDriver service depends the following service: AVGIDSFilter. This service might not be installed.
01/09/2013 17:37:14, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.
01/09/2013 17:25:27, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
01/09/2013 17:25:18, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
01/09/2013 17:25:16, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
01/09/2013 17:25:16, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
01/09/2013 17:25:13, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
01/09/2013 17:25:07, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
01/09/2013 17:25:01, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 Avgrkx64 discache RapportKE64 spldr Wanarpv6
01/09/2013 17:06:20, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgrkx64
01/09/2013 17:05:58, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter
01/09/2013 17:05:58, Error: atikmdag [43029] - Display is not active
.
==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer:
Run by Anne at 17:56:24 on 2013-09-01
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1788.972 [GMT 1:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\AVG\AVG2013\avguirux.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uURLSearchHooks: FCToolbarURLSearchHook Class: {ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d} - C:\Program Files (x86)\Nectar Search Toolbar\Helper.dll
uURLSearchHooks: <No Name>: - LocalServer32 - <no file>
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Nectar Search Toolbar BHO: {B7C2F0D8-2209-4693-A15D-5A537211D48B} - C:\Program Files (x86)\Nectar Search Toolbar\Toolbar.dll
BHO: Panda Security Toolbar: {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
TB: Nectar Search Toolbar: {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files (x86)\Nectar Search Toolbar\Toolbar.dll
TB: Nectar Search Toolbar: {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files (x86)\Nectar Search Toolbar\Toolbar.dll
TB: Panda Security Toolbar: {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
uRun: [spotify] "C:\Users\Anne\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
uRun: [spotify Web Helper] "C:\Users\Anne\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [Panda Security URL Filtering] "C:\ProgramData\Panda Security URL Filtering\Panda_URL_Filtering.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
dRunOnce: [panda2_0dn] reg.exe delete "HKCU\Software\AppDataLow\Software\panda2_0dn" /f
dRunOnce: [panda2_0dn_XP] reg.exe delete "HKCU\Software\panda2_0dn" /f
dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 192.168.1.1
TCP: Interfaces\{AF31DCE9-1B17-4DAC-BA3A-08D22926084C} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AF31DCE9-1B17-4DAC-BA3A-08D22926084C}\35B4956343735333 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{AF31DCE9-1B17-4DAC-BA3A-08D22926084C}\4616E60486F6D656 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AF31DCE9-1B17-4DAC-BA3A-08D22926084C}\E4F6374727F6D6F6 : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.4.0\ViProtocol.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Acer ePower Management] C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-RunOnce: [NoIE4StubProcessing] C:\Windows\System32\reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" /v "NoIE4StubProcessing" /f
x64-RunOnce: [MSPCLOCK] rundll32.exe streamci,StreamingDeviceSetup {97ebaacc-95bd-11d0-a3ea-00a0c9223196},{53172480-4791-11D0-A5D6-28DB04C10000},{53172480-4791-11D0-A5D6-28DB04C10000}
x64-RunOnce: [MSPQM] rundll32.exe streamci,StreamingDeviceSetup {DDF4358E-BB2C-11D0-A42F-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
x64-RunOnce: [MSKSSRV] rundll32.exe streamci,StreamingDeviceSetup {96E080C7-143C-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196}
x64-RunOnce: [MSTEE.CxTransform] rundll32.exe streamci,StreamingDeviceSetup {cfd669f1-9bc2-11d0-8299-0000f822fe8a},{CF1DDA2C-9743-11D0-A3EE-00A0C9223196},{CF1DDA2C-9743-11D0-A3EE-00A0C9223196},C:\Windows\inf\ksfilter.inf,MSTEE.Interface.Install
x64-RunOnce: [MSTEE.Splitter] rundll32.exe streamci,StreamingDeviceSetup {cfd669f1-9bc2-11d0-8299-0000f822fe8a},{0A4252A0-7E70-11D0-A5D6-28DB04C10000},{0A4252A0-7E70-11D0-A5D6-28DB04C10000},C:\Windows\inf\ksfilter.inf,MSTEE.Interface.Install
x64-RunOnce: [WDM_DRMKAUD] rundll32.exe streamci,StreamingDeviceSetup {EEC12DB6-AD9C-4168-8658-B03DAEF417FE},{ABD61E00-9350-47e2-A632-4438B90C6641},{FFBB6E3F-CCFE-4D84-90D9-421418B03A8E},C:\Windows\inf\WDMAUDIO.inf,WDM_DRMKAUD.Interface.Install
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Anne\AppData\Roaming\Mozilla\Firefox\Profiles\6obyaair.default\

FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.4.0\npsitesafety.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - ExtSQL: 2013-09-01 17:32; avg@toolbar; C:\ProgramData\AVG Secure Search\FireFoxExt\15.4.0.5
.
============= SERVICES / DRIVERS ===============
.
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\System32\drivers\L1C62x64.sys [2009-10-23 58880]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-3-28 34872]
S0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
S0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
S0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-7-10 45880]
S0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2011-3-30 236688]
S1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-7-20 246072]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
S1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
S1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-9-1 45856]
S1 RapportCerberus_53984;RapportCerberus_53984;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\53984\RapportCerberus64_53984.sys [2013-6-12 588048]
S1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-8-5 229040]
S1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-8-5 357712]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-10-23 203264]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-7-23 283136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ePowerSvc;Acer ePower Service;C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [2009-10-23 844320]
S2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-8-5 1124632]
S2 vToolbarUpdater15.4.0;vToolbarUpdater15.4.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe [2013-9-1 1616048]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-10-23 219136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-23 59392]
S3 Updater Service;Updater Service;C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [2009-10-23 240160]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-29 1255736]
S4 Greg_Service;GRegService;C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [2009-8-28 1150496]
.
=============== Created Last 30 ================
.
2013-09-01 16:55:01   --------   d-----w-   C:\Users\Anne\AppData\Roaming\Malwarebytes
2013-09-01 16:54:50   --------   d-----w-   C:\ProgramData\Malwarebytes
2013-09-01 16:54:49   25928   ----a-w-   C:\Windows\System32\drivers\mbam.sys
2013-09-01 16:54:49   --------   d-----w-   C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-09-01 16:54:31   --------   d-----w-   C:\Users\Anne\AppData\Local\Programs
2013-09-01 16:35:10   --------   d-----w-   C:\Users\Anne\AppData\Local\AVG Secure Search
2013-09-01 16:33:39   --------   d-----w-   C:\Program Files (x86)\Mozilla Maintenance Service
2013-09-01 16:33:34   588728   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll
2013-09-01 16:33:34   43960   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\mozglue.dll
2013-09-01 16:33:34   157352   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\maintenanceservice_installer.exe
2013-09-01 16:33:34   129976   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\maintenanceservice.exe
2013-09-01 16:33:33   626688   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2013-09-01 16:33:33   548864   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2013-09-01 16:33:33   479232   ----a-w-   C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2013-09-01 16:33:04   --------   d-----w-   C:\Users\Anne\AppData\Roaming\AVG2013
2013-09-01 16:32:17   --------   d-----w-   C:\Users\Anne\AppData\Roaming\TuneUp Software
2013-09-01 16:31:56   45856   ----a-w-   C:\Windows\System32\drivers\avgtpx64.sys
2013-09-01 16:31:42   --------   d-----w-   C:\ProgramData\AVG Secure Search
2013-09-01 16:31:41   --------   d-----w-   C:\Program Files (x86)\Common Files\AVG Secure Search
2013-09-01 16:31:40   --------   d-----w-   C:\Program Files (x86)\AVG Secure Search
2013-09-01 16:30:02   --------   d--h--w-   C:\$AVG
2013-09-01 16:29:43   --------   d-----w-   C:\ProgramData\AVG2013
2013-09-01 16:29:35   --------   d-----w-   C:\Program Files (x86)\AVG
2013-09-01 16:26:54   --------   d-----w-   C:\Users\Anne\AppData\Local\MFAData
2013-09-01 16:26:54   --------   d-----w-   C:\Users\Anne\AppData\Local\Avg2013
2013-08-30 12:39:50   9515512   ----a-w-   C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AF705C62-B07D-4A68-B471-15B634D784E1}\mpengine.dll
2013-08-28 13:11:21   --------   d-----w-   C:\Users\Anne\AppData\Roaming\Dropbox
2013-08-14 23:30:02   2706432   ----a-w-   C:\Windows\SysWow64\mshtml.tlb
2013-08-14 23:30:02   2706432   ----a-w-   C:\Windows\System32\mshtml.tlb
2013-08-14 23:30:01   356864   ----a-w-   C:\Program Files\Internet Explorer\IEShims.dll
2013-08-14 23:30:01   257536   ----a-w-   C:\Program Files (x86)\Internet Explorer\ieproxy.dll
2013-08-14 23:30:00   279040   ----a-w-   C:\Program Files\Internet Explorer\sqmapi.dll
2013-08-14 23:30:00   236032   ----a-w-   C:\Program Files (x86)\Internet Explorer\IEShims.dll
2013-08-14 23:30:00   218112   ----a-w-   C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-08-14 20:36:06   224256   ----a-w-   C:\Windows\System32\wintrust.dll
2013-08-14 20:36:06   175104   ----a-w-   C:\Windows\SysWow64\wintrust.dll
2013-08-14 20:36:06   1472512   ----a-w-   C:\Windows\System32\crypt32.dll
2013-08-14 20:36:06   1166848   ----a-w-   C:\Windows\SysWow64\crypt32.dll
2013-08-14 20:36:05   184320   ----a-w-   C:\Windows\System32\cryptsvc.dll
2013-08-14 20:36:05   140288   ----a-w-   C:\Windows\SysWow64\cryptsvc.dll
2013-08-14 20:36:05   139776   ----a-w-   C:\Windows\System32\cryptnet.dll
2013-08-14 20:36:05   103936   ----a-w-   C:\Windows\SysWow64\cryptnet.dll
2013-08-14 20:35:00   2048   ----a-w-   C:\Windows\SysWow64\tzres.dll
2013-08-14 20:35:00   2048   ----a-w-   C:\Windows\System32\tzres.dll
2013-08-14 20:34:14   1888768   ----a-w-   C:\Windows\System32\WMVDECOD.DLL
2013-08-14 20:34:14   1620992   ----a-w-   C:\Windows\SysWow64\WMVDECOD.DLL
2013-08-14 20:34:09   3913664   ----a-w-   C:\Windows\SysWow64\ntoskrnl.exe
2013-08-14 20:34:08   5550528   ----a-w-   C:\Windows\System32\ntoskrnl.exe
2013-08-14 20:34:08   3968960   ----a-w-   C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-14 20:34:06   1732032   ----a-w-   C:\Windows\System32\ntdll.dll
2013-08-14 20:34:05   243712   ----a-w-   C:\Windows\System32\wow64.dll
2013-08-14 20:34:05   1292192   ----a-w-   C:\Windows\SysWow64\ntdll.dll
2013-08-14 20:34:02   14336   ----a-w-   C:\Windows\SysWow64\ntvdm64.dll
2013-08-14 20:33:59   5120   ----a-w-   C:\Windows\SysWow64\wow32.dll
2013-08-14 20:33:58   7680   ----a-w-   C:\Windows\SysWow64\instnm.exe
2013-08-14 20:33:58   25600   ----a-w-   C:\Windows\SysWow64\setup16.exe
2013-08-14 20:33:58   2048   ----a-w-   C:\Windows\SysWow64\user.exe
2013-08-14 20:33:48   1217024   ----a-w-   C:\Windows\System32\rpcrt4.dll
2013-08-14 20:33:47   663552   ----a-w-   C:\Windows\SysWow64\rpcrt4.dll
2013-08-14 20:33:43   39936   ----a-w-   C:\Windows\System32\drivers\tssecsrv.sys
2013-08-14 20:33:37   1910208   ----a-w-   C:\Windows\System32\drivers\tcpip.sys
.
==================== Find3M ====================
.
2013-08-07 03:22:02   278800   ------w-   C:\Windows\System32\MpSigStub.exe
2013-08-05 21:52:32   236688   ----a-w-   C:\Windows\System32\drivers\RapportKE64.sys
2013-07-26 05:13:37   2241024   ----a-w-   C:\Windows\System32\wininet.dll
2013-07-26 05:12:08   3958784   ----a-w-   C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04   136704   ----a-w-   C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03   67072   ----a-w-   C:\Windows\System32\iesetup.dll
2013-07-26 03:13:24   1767936   ----a-w-   C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04   2877440   ----a-w-   C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00   61440   ----a-w-   C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00   109056   ----a-w-   C:\Windows\SysWow64\iesysprep.dll
2013-07-20 00:51:00   311608   ----a-w-   C:\Windows\System32\drivers\avgloga.sys
2013-07-20 00:50:56   71480   ----a-w-   C:\Windows\System32\drivers\avgidsha.sys
2013-07-20 00:50:56   246072   ----a-w-   C:\Windows\System32\drivers\avgidsdrivera.sys
2013-07-20 00:50:50   206648   ----a-w-   C:\Windows\System32\drivers\avgldx64.sys
2013-07-10 00:32:38   45880   ----a-w-   C:\Windows\System32\drivers\avgrkx64.sys
2013-07-09 04:45:07   44032   ----a-w-   C:\Windows\apppatch\acwow64.dll
2013-07-01 00:45:28   116536   ----a-w-   C:\Windows\System32\drivers\avgmfx64.sys
2013-06-05 03:34:27   3153920   ----a-w-   C:\Windows\System32\win32k.sys
2013-06-04 06:00:13   624128   ----a-w-   C:\Windows\System32\qedit.dll
2013-06-04 04:53:07   509440   ----a-w-   C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 17:57:30.54 ===============

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.01.04

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 10.0.9200.16660
Anne :: ANNE-PC [administrator]

01/09/2013 18:07:57
mbam-log-2013-09-01 (18-07-57).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 250444
Time elapsed: 13 minute(s), 46 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

MrCharlie · September 2, 2013

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

Colin_Glover · September 2, 2013

Will do when I get home. What puzzles me is 0 infections reported from mwb. I had to use safe mode to install Avg last night as it wouldn't install normally.

Colin_Glover · September 2, 2013

Qheb I try to run Roguekiller I get the followung error:the service cannont be started either because it is diabled or has no enabled devices associated with it. Procwssor is Athlon TF-20 64 bit.

MrCharlie · September 2, 2013

Download a fresh copy (64 bit) and try it in safe mode.

MrC

Colin_Glover · September 2, 2013

It worked.

RogueKiller V8.6.8 _x64_ [sep 2 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Anne [Admin rights]
Mode : Scan -- Date : 09/02/2013 22:33:13
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVT-00ZCT0 ATA Device +++++
--- User ---
[MBR] 0230e15838100e5e4a4ed197702cb044
[bSP] f92a03ce90eded4e8efd499fffa98382 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 12291 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 25173855 | Size: 101 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 25382700 | Size: 226080 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_09022013_223313.txt >>

MrCharlie · September 2, 2013

That looks good..lets run some scans.....

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

Colin_Glover · September 2, 2013

Scan result No Malware found

MrCharlie · September 2, 2013

I would run the fixdamage tool though.

It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

Colin_Glover · September 3, 2013

Can't run combo fix. Same error as with roguekiller. Will run in safe mode but reports AVG is active and could interfere with result. How do I disable it in Safe mode please? No tray Icon to right click to disable. Seems any A/V or malware won't run in normal mode.

MrCharlie · September 3, 2013

See if this helps:

http://www.avg.com/us-en/faq.num-5239

MrC

Colin_Glover · September 3, 2013

Thanks. Will read it. Then I'll try it later tonight.

Colin_Glover · September 3, 2013

Had to run in safe mode with AVG as couldn't disable in safe mode.

ComboFix 13-09-02.02 - Anne 03/09/2013 22:29:34.1.1 - x64 NETWORK
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1788.1236 [GMT 1:00]
Running from: c:\users\Anne\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Microsoft
c:\program files (x86)\Common Files\emachines.ico
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{1322A7B8-98FF-4D84-97E4-0216F0F68453}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{14AF482B-511C-46E5-97FA-145A9F848A4A}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{19435BDD-DEBF-4495-892F-6ADAFCB22C85}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{308BBBE1-530B-44BC-8276-8BDA211793BE}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{32523DF8-9C19-42D2-8B1F-BA651EBB2BBC}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{3A03BBD9-A4CF-454F-8A58-3337601A88E3}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{42317EE9-D826-4CE5-9BA7-37DA763958B4}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{4411A663-F6A5-413C-A95C-36EBB463E438}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{557AE76E-1476-466B-8A5D-8B07B7434630}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{57042243-1BF5-4BF7-B203-3DE491F4127D}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{5CFE0FA6-033A-4B7B-97DB-F63926014F6C}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{6FDB82BB-A306-44B2-AF32-D3EE5A82ABCC}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{72592467-07E9-453C-9B8C-FD2706534A74}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{7AE6CB73-662C-414D-BE9C-6F824146BF95}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{A1B65214-0893-444B-A0D2-ED46030F06DF}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{AB92AA18-3A70-48CC-8D6E-61C730D3253E}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{D5D71A9F-509E-4479-BFB9-A5B46FADA7AE}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{F560776E-A8E1-487D-A154-2653254C2054}.xps
c:\users\Anne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{FA5D2160-EF9C-49D5-807C-1F7F2CC5B310}.xps
c:\users\Anne\AppData\Roaming\.#
c:\users\Anne\AppData\Roaming\.#\MBX@E88@1F92790.###
c:\users\Anne\AppData\Roaming\.#\MBX@E88@1F927C0.###
c:\users\Anne\Documents\~WRL0003.tmp
c:\users\Anne\Documents\~WRL0004.tmp
c:\users\Anne\Documents\~WRL0005.tmp
c:\users\Anne\Documents\~WRL0006.tmp
c:\users\Anne\Documents\~WRL0007.tmp
c:\users\Anne\Documents\~WRL1967.tmp
c:\users\Anne\Documents\~WRL3000.tmp
c:\users\Anne\Documents\~WRL4076.tmp
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-03 to 2013-09-03 )))))))))))))))))))))))))))))))
.
.
2013-09-03 21:38 . 2013-09-03 21:38   --------   d-----w-   c:\users\Default\AppData\Local\temp
2013-09-02 22:13 . 2013-09-02 22:52   --------   d-----w-   c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-09-02 10:49 . 2013-09-02 10:49   76232   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{AF705C62-B07D-4A68-B471-15B634D784E1}\offreg.dll
2013-09-01 16:55 . 2013-09-01 16:55   --------   d-----w-   c:\users\Anne\AppData\Roaming\Malwarebytes
2013-09-01 16:54 . 2013-09-01 16:54   --------   d-----w-   c:\programdata\Malwarebytes
2013-09-01 16:54 . 2013-09-01 16:54   --------   d-----w-   c:\program files (x86)\Malwarebytes' Anti-Malware
2013-09-01 16:54 . 2013-04-04 13:50   25928   ----a-w-   c:\windows\system32\drivers\mbam.sys
2013-09-01 16:54 . 2013-09-01 16:54   --------   d-----w-   c:\users\Anne\AppData\Local\Programs
2013-09-01 16:35 . 2013-09-01 18:11   --------   d-----w-   c:\users\Anne\AppData\Local\AVG Secure Search
2013-09-01 16:33 . 2013-09-01 16:33   --------   d-----w-   c:\program files (x86)\Mozilla Maintenance Service
2013-09-01 16:33 . 2013-09-01 16:33   588728   ----a-w-   c:\program files (x86)\Mozilla Firefox\gkmedias.dll
2013-09-01 16:33 . 2013-09-01 16:33   43960   ----a-w-   c:\program files (x86)\Mozilla Firefox\mozglue.dll
2013-09-01 16:33 . 2013-09-01 16:33   157352   ----a-w-   c:\program files (x86)\Mozilla Firefox\maintenanceservice_installer.exe
2013-09-01 16:33 . 2013-09-01 16:33   129976   ----a-w-   c:\program files (x86)\Mozilla Firefox\maintenanceservice.exe
2013-09-01 16:33 . 2013-09-01 16:33   626688   ----a-w-   c:\program files (x86)\Mozilla Firefox\msvcr80.dll
2013-09-01 16:33 . 2013-09-01 16:33   548864   ----a-w-   c:\program files (x86)\Mozilla Firefox\msvcp80.dll
2013-09-01 16:33 . 2013-09-01 16:33   479232   ----a-w-   c:\program files (x86)\Mozilla Firefox\msvcm80.dll
2013-09-01 16:33 . 2013-09-01 16:33   --------   d-----w-   c:\users\Anne\AppData\Roaming\AVG2013
2013-09-01 16:32 . 2013-09-01 16:32   --------   d-----w-   c:\users\Anne\AppData\Roaming\TuneUp Software
2013-09-01 16:31 . 2013-09-02 20:30   45856   ----a-w-   c:\windows\system32\drivers\avgtpx64.sys
2013-09-01 16:31 . 2013-09-01 16:32   --------   d-----w-   c:\programdata\AVG Secure Search
2013-09-01 16:31 . 2013-09-01 16:31   --------   d-----w-   c:\program files (x86)\Common Files\AVG Secure Search
2013-09-01 16:31 . 2013-09-02 20:31   --------   d-----w-   c:\program files (x86)\AVG Secure Search
2013-09-01 16:30 . 2013-09-01 16:30   --------   d-----w-   C:\$AVG
2013-09-01 16:29 . 2013-09-01 16:32   --------   d-----w-   c:\programdata\AVG2013
2013-09-01 16:29 . 2013-09-01 16:29   --------   d-----w-   c:\program files (x86)\AVG
2013-09-01 16:26 . 2013-09-01 18:12   --------   d-----w-   c:\users\Anne\AppData\Local\Avg2013
2013-09-01 16:26 . 2013-09-01 16:26   --------   d-----w-   c:\users\Anne\AppData\Local\MFAData
2013-08-30 12:39 . 2013-08-19 23:46   9515512   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{AF705C62-B07D-4A68-B471-15B634D784E1}\mpengine.dll
2013-08-28 13:11 . 2013-08-28 13:12   --------   d-----w-   c:\users\Anne\AppData\Roaming\Dropbox
2013-08-14 23:30 . 2013-07-26 03:35   2706432   ----a-w-   c:\windows\system32\mshtml.tlb
2013-08-14 23:30 . 2013-07-26 02:49   2706432   ----a-w-   c:\windows\SysWow64\mshtml.tlb
2013-08-14 23:30 . 2013-07-26 05:12   526336   ----a-w-   c:\windows\system32\ieui.dll
2013-08-14 23:30 . 2013-07-26 05:12   356864   ----a-w-   c:\program files\Internet Explorer\IEShims.dll
2013-08-14 23:30 . 2013-07-26 03:11   257536   ----a-w-   c:\program files (x86)\Internet Explorer\ieproxy.dll
2013-08-14 23:30 . 2013-07-26 05:13   279040   ----a-w-   c:\program files\Internet Explorer\sqmapi.dll
2013-08-14 23:30 . 2013-07-26 03:13   218112   ----a-w-   c:\program files (x86)\Internet Explorer\sqmapi.dll
2013-08-14 23:30 . 2013-07-26 03:12   236032   ----a-w-   c:\program files (x86)\Internet Explorer\IEShims.dll
2013-08-14 20:36 . 2013-07-09 05:52   224256   ----a-w-   c:\windows\system32\wintrust.dll
2013-08-14 20:36 . 2013-07-09 05:46   1472512   ----a-w-   c:\windows\system32\crypt32.dll
2013-08-14 20:36 . 2013-07-09 04:52   175104   ----a-w-   c:\windows\SysWow64\wintrust.dll
2013-08-14 20:36 . 2013-07-09 04:46   1166848   ----a-w-   c:\windows\SysWow64\crypt32.dll
2013-08-14 20:36 . 2013-07-09 05:46   184320   ----a-w-   c:\windows\system32\cryptsvc.dll
2013-08-14 20:36 . 2013-07-09 05:46   139776   ----a-w-   c:\windows\system32\cryptnet.dll
2013-08-14 20:36 . 2013-07-09 04:46   140288   ----a-w-   c:\windows\SysWow64\cryptsvc.dll
2013-08-14 20:36 . 2013-07-09 04:46   103936   ----a-w-   c:\windows\SysWow64\cryptnet.dll
2013-08-14 20:35 . 2013-07-19 01:58   2048   ----a-w-   c:\windows\system32\tzres.dll
2013-08-14 20:35 . 2013-07-19 01:41   2048   ----a-w-   c:\windows\SysWow64\tzres.dll
2013-08-14 20:34 . 2013-07-25 09:25   1888768   ----a-w-   c:\windows\system32\WMVDECOD.DLL
2013-08-14 20:34 . 2013-07-25 08:57   1620992   ----a-w-   c:\windows\SysWow64\WMVDECOD.DLL
2013-08-14 20:34 . 2013-07-09 05:03   3913664   ----a-w-   c:\windows\SysWow64\ntoskrnl.exe
2013-08-14 20:34 . 2013-07-09 06:03   5550528   ----a-w-   c:\windows\system32\ntoskrnl.exe
2013-08-14 20:34 . 2013-07-09 05:03   3968960   ----a-w-   c:\windows\SysWow64\ntkrnlpa.exe
2013-08-14 20:34 . 2013-07-09 05:54   1732032   ----a-w-   c:\windows\system32\ntdll.dll
2013-08-14 20:34 . 2013-07-09 05:53   243712   ----a-w-   c:\windows\system32\wow64.dll
2013-08-14 20:34 . 2013-07-09 04:53   1292192   ----a-w-   c:\windows\SysWow64\ntdll.dll
2013-08-14 20:34 . 2013-07-09 02:49   14336   ----a-w-   c:\windows\SysWow64\ntvdm64.dll
2013-08-14 20:33 . 2013-07-09 04:52   5120   ----a-w-   c:\windows\SysWow64\wow32.dll
2013-08-14 20:33 . 2013-07-09 02:49   25600   ----a-w-   c:\windows\SysWow64\setup16.exe
2013-08-14 20:33 . 2013-07-09 02:49   7680   ----a-w-   c:\windows\SysWow64\instnm.exe
2013-08-14 20:33 . 2013-07-09 02:49   2048   ----a-w-   c:\windows\SysWow64\user.exe
2013-08-14 20:33 . 2013-07-09 05:51   1217024   ----a-w-   c:\windows\system32\rpcrt4.dll
2013-08-14 20:33 . 2013-07-09 04:52   663552   ----a-w-   c:\windows\SysWow64\rpcrt4.dll
2013-08-14 20:33 . 2013-06-15 04:32   39936   ----a-w-   c:\windows\system32\drivers\tssecsrv.sys
2013-08-14 20:33 . 2013-07-06 06:03   1910208   ----a-w-   c:\windows\system32\drivers\tcpip.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-07 03:22 . 2011-03-27 23:30   278800   ------w-   c:\windows\system32\MpSigStub.exe
2013-08-05 21:52 . 2011-03-30 20:59   236688   ----a-w-   c:\windows\system32\drivers\RapportKE64.sys
2013-07-20 00:51 . 2013-07-20 00:51   311608   ----a-w-   c:\windows\system32\drivers\avgloga.sys
2013-07-20 00:50 . 2013-07-20 00:50   71480   ----a-w-   c:\windows\system32\drivers\avgidsha.sys
2013-07-20 00:50 . 2013-07-20 00:50   246072   ----a-w-   c:\windows\system32\drivers\avgidsdrivera.sys
2013-07-20 00:50 . 2013-07-20 00:50   206648   ----a-w-   c:\windows\system32\drivers\avgldx64.sys
2013-07-10 00:32 . 2013-07-10 00:32   45880   ----a-w-   c:\windows\system32\drivers\avgrkx64.sys
2013-07-09 04:45 . 2013-08-14 20:34   44032   ----a-w-   c:\windows\apppatch\acwow64.dll
2013-07-01 00:45 . 2013-07-01 00:45   116536   ----a-w-   c:\windows\system32\drivers\avgmfx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d}"= "c:\program files (x86)\Nectar Search Toolbar\Helper.dll" [2011-04-28 357376]
.
[HKEY_CLASSES_ROOT\clsid\{ada2ac0d-15c6-4611-ba5d-5b0a8b52fd6d}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{8021825B-2FBA-43AA-8FC9-1289DCD80B76}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B7C2F0D8-2209-4693-A15D-5A537211D48B}]
2011-04-28 10:27   1534976   ----a-w-   c:\program files (x86)\Nectar Search Toolbar\Toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4}]
2012-03-15 21:02   86696   ----a-w-   c:\program files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{8020143D-5926-4394-A04D-DD0B649DA121}"= "c:\program files (x86)\Nectar Search Toolbar\Toolbar.dll" [2011-04-28 1534976]
"{B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4}"= "c:\program files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll" [2012-03-15 86696]
.
[HKEY_CLASSES_ROOT\clsid\{8020143d-5926-4394-a04d-dd0b649da121}]
[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar.1]
[HKEY_CLASSES_ROOT\TypeLib\{22466F1F-0B10-41B0-A971-3A28599AA7C7}]
[HKEY_CLASSES_ROOT\FCTB000061465.IEToolbar]
.
[HKEY_CLASSES_ROOT\clsid\{b821bf60-5c2d-41eb-92dc-3e4ccd3a22e4}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\users\Anne\AppData\Roaming\Spotify\Spotify.exe" [2013-07-10 4640768]
"Spotify Web Helper"="c:\users\Anne\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-07-10 1104384]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-29 98304]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"Panda Security URL Filtering"="c:\programdata\Panda Security URL Filtering\Panda_URL_Filtering.exe" [2012-03-19 217256]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-07-01 4411440]
"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2013-09-02 2314416]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2013-04-04 532040]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"panda2_0dn"="reg.exe delete HKCU\Software\AppDataLow\Software\panda2_0dn" [X]
"panda2_0dn_XP"="reg.exe delete HKCU\Software\panda2_0dn" [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys;c:\windows\SYSNATIVE\Drivers\RapportKE64.sys [x]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
R1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
R1 RapportCerberus_53984;RapportCerberus_53984;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\53984\RapportCerberus64_53984.sys;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\53984\RapportCerberus64_53984.sys [x]
R1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [x]
R1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [x]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [x]
R2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 ePowerSvc;Acer ePower Service;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe [x]
R2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [x]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys;c:\windows\SYSNATIVE\DRIVERS\Rts516xIR.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 Greg_Service;GRegService;c:\program files (x86)\eMachines\Registration\GregHSRW.exe;c:\program files (x86)\eMachines\Registration\GregHSRW.exe [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-28 7982112]
"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2009-09-30 823840]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2009-06-11 301056]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NoIE4StubProcessing"="c:\windows\system32\reg.exe DELETE HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" [X]
"MSPCLOCK"="streamci" [X]
"MSPQM"="streamci" [X]
"MSKSSRV"="streamci" [X]
"MSTEE.CxTransform"="streamci" [X]
"MSTEE.Splitter"="streamci" [X]
"WDM_DRMKAUD"="streamci" [X]
.
------- Supplementary Scan -------
.

uLocal Page = c:\windows\system32\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.5.0\ViProtocol.dll
FF - ProfilePath - c:\users\Anne\AppData\Roaming\Mozilla\Firefox\Profiles\6obyaair.default\

FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-09-01 17:32; avg@toolbar; c:\programdata\AVG Secure Search\FireFoxExt\15.5.0.2
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)
Toolbar-Locked - (no file)
Toolbar-{95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
WebBrowser-{8020143D-5926-4394-A04D-DD0B649DA121} - (no file)
ShellIconOverlayIdentifiers-{F5D1CF73-C196-48F8-AAAC-B9181E22B4E6} - c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSUNShell.DLL
ShellIconOverlayIdentifiers-{9AE343CB-BA45-4618-AF6A-0230EE6FC793} - c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSUNShell.DLL
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
"Key"="ActionsPane3"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-03 22:46:05
ComboFix-quarantined-files.txt 2013-09-03 21:46
.
Pre-Run: 180,228,591,616 bytes free
Post-Run: 181,351,161,856 bytes free
.
- - End Of File - - DF4DAC9D45677E01C5EE324196B60C99
A36C5E4F47E84449FF07ED3517B43A31

MrCharlie · September 3, 2013

OK...Next:

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review.
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

Colin_Glover · September 3, 2013

# AdwCleaner v3.002 - Report created 03/09/2013 at 23:59:16
# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Anne - ANNE-PC
# Running from : C:\Users\Anne\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Found : C:\Users\Public\Desktop\eBay.lnk
Folder Found C:\Program Files (x86)\AVG Secure Search
Folder Found C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found C:\ProgramData\AVG Secure Search
Folder Found C:\ProgramData\Partner
Folder Found C:\Users\Anne\AppData\Local\AVG Secure Search
Folder Found C:\Users\Anne\AppData\LocalLow\AVG Secure Search
Folder Found C:\Users\Anne\AppData\Roaming\Mozilla\Firefox\Profiles\6obyaair.default\FCTB

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AVG Secure Search
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : [x64] HKCU\Software\AVG Secure Search
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKLM\Software\AVG Secure Search
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.FCTB000061465Pos.1
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.IEToolbar.1
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl
Key Found : HKLM\SOFTWARE\Classes\FCTB000061465.JSOptionsImpl.1
Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [ Browsers ] *****

-\\ Internet Explorer v0.0.0.0

-\\ Mozilla Firefox v12.0 (en-GB)

[ File : C:\Users\Anne\AppData\Roaming\Mozilla\Firefox\Profiles\6obyaair.default\prefs.js ]

Line Found : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\15.5.0.2");
Line Found : user_pref("avg.userPreferences.URLBarFocus.whiteList", "bing\\.com|google\\.\\w+|yahoo\\.\\w+|gmail\\.\\w+|hotmail\\.\\w+|live\\.\\w+|isearch\\.avg\\.com|mysearch\\.avg\\.com");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.2803282.KeywordHistory", "facebook%7Cyou%2520tube%7C%7Cthurnham%2520hall%7Cthe%2520great%2520hall%2520at%2520mains");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.AutoSearchEventData", "auto%20search");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.ClearCacheDate", 3);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.DNSCatch", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.DisplayEULA", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.DnsCatchEventData", "dns%20catch");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.FirstLaunchShown", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.LoadLayoutDate.61465", 3);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.NewTabSearchEventData", "tab%20search");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.ShowRecommendedOptions", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.StateReportDate", "1378242854059");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.TopRightSearchEventData", "top%20right%20search");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.beforeInstallSaved", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.beforeinstall.homepage", "hxxp%3A//homepage.emachines.com/rdr.aspx%3Fb%3DACEW%26l%3D0809%26m%3Dg627%26r%3D273603113665l03f4z1h5r59i2344o");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.beforeinstall.search", "Google");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.comp.affiliate.2803296.disabled", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.comp.search.2803282.engine_img", "aHR0cDovL3MzdG9vbGJhci5mcmVlY2F1c2UuY29tL3lhaG9vX3B1cnBsZV95YmFuZy5wbmc%3D");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.comp.search.2803282.engine_url", "aHR0cDovL3VrLnNlYXJjaC55YWhvby5jb20vc2VhcmNoP291cm1hcms9MSZlaT11dGYtOCZmcj1uZWN0YXItdGItdjImc2x2OC0mdHlwZT0ldG9vb[...]
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.comp.search.2803282.text", "Search%20to%20Collect%20Nectar%20Points");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.customNewTab", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.helpUsImprove", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.hideOthers", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.partnerauth", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.processAddrBar", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.restoreSearch", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.revision", "88");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.", "1378062842");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.123", "61684");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_oct_promo_1350372634", "nectar_oct_promo_event_1350372634");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_oct_promo_1351199819", "nectar_oct_promo_event_1351199819");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_oct_promo_1351546161", "nectar_oct_promo_event_1351546161");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_sept_1346507304", "nectar_sept_promo_1346507304");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_sept_1347395116", "nectar_sept_promo_1347395116");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.runcmd.nectar_sept_1348306265", "nectar_sept_promo_1348306265");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.searchHistory", true);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.session", "C02B3D15D70146FE6C31A1A3A64A546B6DEE0DE6AA721E341DE6FC7F0BC62DBDD5D2B92C7A2D90C46F3AA27B92525278866A2621A04FA96A99F8E87CE362528ED01434DF[...]
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.showFirstLaunchOptions", false);
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.tb_lang", "en");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.tool_id", "61465");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.user_id", "71626811");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.user_key", "d9723090546ba3c5c361c4d95c1dd3ed5c531e2d");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.user_layouts", "61465");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.user_lnames", "Nectar%20Search%20Toolbar");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.xml_service_url", "6bb94bbf55fe2f255901a560824a6ebe");
Line Found : user_pref("freecause841468a1d7f44bd384e6bb0f13a06c64.yahooSearch", true);

-\\ Google Chrome v

[ File : C:\Users\Anne\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [10526 octets] - [03/09/2013 23:52:50]
AdwCleaner[R1].txt - [10433 octets] - [03/09/2013 23:59:16]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [10494 octets] ##########

MrCharlie · September 3, 2013

Clean it up......it's all adware/spyware.

MrC

Colin_Glover · September 4, 2013

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.01.04

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 10.0.9200.16660
Anne :: ANNE-PC [administrator]

04/09/2013 00:16:08
mbam-log-2013-09-04 (00-16-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 221074
Time elapsed: 5 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

MrCharlie · September 4, 2013

How is it?? MrC

Colin_Glover · September 4, 2013

Not checked it yet. Still @ work. Wouldn't run anti spyware in normal mode, but not checked for deleted programmes etc. Let you know later. Thanks.

MrCharlie · September 4, 2013

OK....MrC

Colin_Glover · September 4, 2013

No malware/spyware will run in normal mode. and trying to uninstall generates 'An Error occurred while trying to uninstall xxxxxxx. It may have already been uninstalled. Would you like to remove xxxxxxx frrom the programs and features list?' xxxxxxx is the programme name. Clicking yes does nothing, even in safe mode. Suspicious items include 'Dream Day First Home' (never installed by us) and Toolbar cleaner 1.0 (again never installed by us).

Colin_Glover · September 4, 2013

Also, on the router set up page, no devices show as attached, though both are connected. For a second or two last night my wifes laptop did show but mine didn't.

Colin_Glover · September 5, 2013

Don't know if my last post made it to this board as it's not showing. No spyware will run in normal mode, and can't uninstall most programmes usind add remove get the error msg that it may have aready been removed. Clicking yes to remove it from. The list doesn't work, even in safe mode. Adobe reader won't update, and 2 windows updates wouldnt install either. I'm baffled.

MrCharlie · September 5, 2013

Run Fixit:

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

See if it finds anything....MrC

Colin_Glover · September 5, 2013

Will do l8r. On way back from work

Wifes PC Had Antivirus disabled.

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